Ratings based on 92 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
71% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.2 Room comfort
3.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

3 rooms in 6 days

Posted Nov 20, 2014
Air conditioners need work. 3 rooms in 6 days.
1 out of 5
by A verified traveler

Sad hotel

Posted Oct 15, 2014
Pros: The air conditioner.
Cons: The look, the staff and the way they do business.
Location: Nothing!
To get towels for the pool you need to leave a deposit or your ID. You get one wifi code for one device and any additional codes cost $5 that only last 3 days. Rip off! You're only given one key for suites that are meant for 4 people and any additional keys require a $7 deposit. You need a wristband to walk around and use the facilities and if you have anyone coming to visit they need to pay $20 for a wristband. We got a room with a kitchen and the stove didn't work. They came to light it and left us with no matches and a promise that it would be fixed. Never got fixed and when asked for some matches they told us we had to buy them at the lobby. Talk about taking care of your customer. Pillows were either rock hard or super flimsy. Lizards crawling around the walls and floors, so not good for someone that's afraid of creepy crawlers. The pool had bugs and frogs inside and bats flying by at night and dipping into the pool. Place is super empty and lonely due to a mixture of condos and hotel rooms, so it was a pretty sad hotel.
5 out of 5
Recommended
for Families
by arq. guillermofrom tepic nayarit

La cama king size muy comfortable

Posted Sep 9, 2014 on Hotels.com
agradable muy tranquilo el hotel parece de gente jubilada muy limpia la alberca todo estuvo de maravilla si me volveria a hospedar en este hotel.
1 out of 5
Recommended
for Families
by diego alonsofrom zapopan, jal

mal servicio

Posted Aug 7, 2014 on Hotels.com
POR DESGRACIA ME HOSPEDE EN ESTE DISQUE HOTEL, PARA EMPEZAR EN EL REGISTRO TE PIDEN UN DEPOSITO DE $500.00 PESOS MEXICANOS COMO GARANTIA DE TOALLAS MISMOS QUE EN SU MOMENTO DEBES DE DEPOSITAR SI NO ES IMPOSIBLE QUE TE ENTREGEN LA HABITACION, QUISE DEJAR UN BAUCHER ABIERTO CON TARJETA DE CREDITO Y NO ES POSIBLE, OSEA OLVIDATE DE LLEGAR A DESCANZAR, TUVE QUE BUSCAR UN CAJERO PARA RETIRAR EFECTIVO DESPUES DE UN LARGO VIAJE, EL TRATO DE LA RECEPCIONISTA ES TAN CORDIAL TANTO COMO UN BUROCRATA SIN SUELDO, NO HAY AGUA CALIENTE, EL AIRE ACONDICIONADO ES MUY VIEJO, SOLO TE DAN LAS CORTESIAS EL DIA DE TU INGRESO, AGRADECI QUE AL MENOS ME HAYAN REGALADO PAPEL HIGIENICO, ESTA SUCIO Y NO SE LOS RECOMIENDO
2 out of 5
by A verified travelerfrom mexico

Muy dscuidado

Posted Aug 4, 2014
Pros: El personal es amable y q ouedes yevar mascotas
Cons: El mantenimiento del hotel, los colchones, los aires acondicionados, las tv y mas vigilacia en el estacionamiento y sobre todo luces.
Location: El restauran d las adelitas esta muy serk barato y sabroso, tipico sazon mexicano las plazas y playas
Lamentablement las habitac viejas, tres veces me kmbiaron el control d la tv porq no encendia, el aire no encendia, mucho ruido, alberk sin mantenimiento, no c veia bien la tv y pavor al ver en el estac un letrero q dcia q el hotel jo c hace resp d robo o daƱos a tu auto =$
1 out of 5
Recommended
for Business Travelers
by Anela Velascofrom Guadalajara

Posted Jun 7, 2014 on Hotels.com
Muy mal servicio en recepcion
2 out of 5
by Teresafrom Nanaimo, B.C.

Nice grounds, but run down hotel

Posted Mar 22, 2014
Pros: The grounds and the restaurant.
Cons: Update the rooms. They are very tired!
Location: Next to the Plaza Caracoles and close to the Canadian Consulate, which was handy for us. It's a bus ride or taxi to the Malecon.
I booked this as a "mystery hotel", which I have generally been very pleased with. However, this one was disappointing. The hotel was clean, but run down. It would have been beautiful 25 years ago, but it appears that upkeep has fallen behind. I booked a room for 3 adults and was given a large "apartment" with 1 bedroom with a double bed! There were 2 built-in concrete couches. I was travelling with my sister and a friend, so 1 of us got the bed and the other 2 had to sleep on the couches - not very comfortable. The grounds were lovely and the breakfast at the restaurant was very good. I'm glad that we were only staying 1 night.
3 out of 5
Recommended
for Families
by A verified travelerfrom b.c.

To far for to access the beach.

Posted Mar 20, 2014
Pros: Close to the Mall and catching buses and the pool
Cons: Electric power softer beds hot plates in the junior kitchenettes a d fix leaking taps
Location: It was good being near the Mall we went to the movies.
We had a good time we need more umbrellas and deck chairs
3 out of 5
Recommended
by Rebecca Mfrom California

Posted Feb 25, 2014 on Hotels.com
It was nice, but they bathroom needed a lot of upkeeing. Repairs to sink area needed, Shower barely starting getting plugged up but that usually happens. The staff and personal very nice and respectful. The room was very big. The bed was comfortable. I would stay there again if the bathroom is nicer. Otherwise a great hotel. Nice big pool.
2 out of 5
by Nicofrom Aguascalientes

Posted Jan 12, 2014
Pros: Su piscina
Cons: El estado de las instalaciones en el cuarto , aire acondicionado y muebles.
Location: es centrico parcialmente
Desafortunadamente las instalaciones en la habitacion que me toco no es muy buena con respecto al precio pagado,