Ratings based on 605 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.1 Service & staff
3.6 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby K & C from Vancouver
Riu Jallisco on the beach (GREAT)Posted Mar 6, 2014
Pros: excellent food, ala carte and buffet
Cons: ground floor rooms, to much moisture . YUCKY
Location: Jallisco area was great, easy access
we weren't happy with our room the first night on the first floor :( BUT they changed our room the next day to an ocean view, it was totally great. the staff welcomed us everyday and they were all very helpful until we left
for Everyoneby jean from michigan
Fifth visit!Posted Mar 4, 2014
We keep going back and are never disappointed! This year, the renovated facilities were beautiful and the extra bathrooms added near the pool bar were the best! We've gotten to know the staff over the years and they always remember us....feels very special!
for Everyoneby A verified traveler
Fabulous Puerto VallartaPosted Feb 25, 2014
Pros: The beach, the Steak House view and food. The staff were over the top in their customer service and hospitality.
Cons: Reservations had to be booked 2 days in advance for certain restaurants and I was not told this when I checked in.
Location: Took the city tour and it was great fun. Rode the bus to old downtown area. What an adventure.
Highly recommend Club Riu Jalisco Hotel. Very nice place to vacation.
for Everyoneby Carol from Kansas City, MO
Awesome vacationPosted Jan 19, 2014
Location: The beach is right there, and had every beach activity available that we wanted. We didn't leave the resort so we can't speak to near by activities.
We have nothing negative to say about this hotel. The staff is incredibly nice and helpful from the housekeepers to the desk staff. The amenities and activities were great. The activity staff worked so hard and were totally focused on making sure all the guests were as active or inactive as they wanted to be. We marveled at their energy level. The food was great. Certainly not worthy of a 5 star restaurant, but for the number of people they feed and the variety of food they provide it is excellent. We would not hesitate to go back for another restful stress free vacation.
for Everyoneby A verified traveler
Beautiful and relaxingPosted Jan 7, 2014
We had a six day stay at the resort and very few complaints. The staff was extremely friendly. Almost all of the staff went out of their way to make you feel welcome. With a close walk to the beach, it was not difficult to get a front spot overlooking the ocean. There was entertainment every night (some better than others). I would definitely return to this resort again.
for Everyoneby A verified traveler from arizona
Posted Nov 28, 2013
by jose from los angeles
The beach is nice, but the food is terriblePosted Aug 24, 2013
The drinks are good but the food is terrible i Dont know what to breakfast or eat or dinner ,the food is very bad. Just the drinks are good.
for Familiesby mario r from san jose ca 95127
Posted Aug 16, 2013 on Hotels.com
I love this hotel better the others the price was a deal, the food and the open bar was perfect
for Familiesby matt
Great hotel, great food , great peoplePosted Aug 16, 2013
Pros: The food, drinks, entertainment, the staff were all great
Location: The beach was a one min walk from the hotel, down town was a little far from the hotel but we managed, didn't need to go far, the hotel had everything
We had a great stay me and my family, first time on Mexico and it was better than I could have imagined. The staff was friendly, the food was delicious , the rooms were clean and a decent size. My kids did not complain once about anything. All inclusive is the way to go especially at the Riu Jalisco. We will be back
for Everyoneby MARCO from NY
PUERTO VALLARTA PLACE TO GO BACKPosted Aug 10, 2013
Cons: CHANGE THE TV'S,CHANGE THE LOCKS IN THE ROOMS
Location: 20 MINUTES FROM THE TOWN, 35 FROM THE ZOO.
PEOPLE VERY FRIENDLY, BEAUTIFUL CLEAN CITY AND REAL PLEASANT TO STAY.