NEW HOTEL SEARCH
out of 462 reviews
“Heaven on Earth!!”
I can't possibly rate this great hotel in 1500 characters or less. Please see my Trip Advisor review (Bunkport). It should be availble in the next 48 hours.
“Stop looking. This is it!”
We have been to 7 5 star resorts in Mexico thus far and this was truly superior. Clean and gorgeous with an amazing variety of food selection for every taste. The beach was pristine and the room immaculate. We went to the room to find a bottle of champagne after we presented our RIU temporary card anyone can get by applying online ahead of time. The service was incredible. The staff was beyond attentive. If i have to find something not at a 5 star level that would be the nightly shows. The Michael Jackson was great but the rest were mediocre. Make reservations at the Ala Carte restaurants early on your trip. Our favorite was the Mexican "Guacamole". Consider tipping with a little going a long way. I would say that this is not a kid or teenager resort. It is an upscale, relaxing spot with quite nights. Twenty somethings can visit the two other RIU resorts nearby were the feeling is a lot more kid friendly and the atmosphere caters to more of the 20 something crowd. I went with my 19 year old daughter and we are very thankful for our mother daughter time at the RIU Palace. Our next trip will be back here!
“WOW WHAT A FANTASTIC VACATION!”
I would absolutely recomend this resort to everyone. We had an ocean view room right in the middle and it was a fantastic view of the grounds, pool, and ocean, although I don't think there is a bad view at this resort. The food was fantastic with a great variety of anything you would want to eat. We loved all the fresh fruit and veggies which we had everyday. We loved all the cocktail bar options also. This was one of the cleanest resorts we have stayed in. There was someone cleaning something all the time, but they weren't in the way at all. Everything was in impectible condition, the front desk staff was alway smiling and very helpful with any questions we had. I also noticed that the beach was very clean compaired to some of the other beaches we walked up on to look around. No glasses, bottles or other debris they really keeped the beach clean and served you drinks on the beach also, this was a first for us. We will definately go here again. I was hard to leave
Everything was amazing. The staff, food, service, all of it. My only negative comment was that the 2 double beds were actually touching, making for very close sleeping conditions when sharing a room. Can't wait to go back !!
“I'd go back in a minute to this hotel!”
Beautiful hotel with amazing service and delicious food. The activities during the day were fun and the shows at night were entertaining. I especially enjoyed water aerobics and the variety show. The beach was pretty with constant service. The pool bar was nice. The restaurants at night were really fun, but you need to sign up for 2 right when you arrive and the next 2 at 8 the next morning or they fill up. But I think you could still get in if you showed up and waited. One problem is, it is really noisy all day and at night until midnight with their programs. But if you enjoy those things, it works out fine. The beds were a bit uncomfortable with really noisy mattress pads, plastic I guess. They come to the room quite often, so be sure to put out the Do Not Disturb sign when you're in the room.
“A Perfect Getaway”
This hotel is amazing! The staff is incredible and very helpful. The restaurants are superb, it was some of the best food that we had ever eaten and the entire experience was just so good. We stayed for for five days and truly were filled with disappointment when it was time to leave. The beach that the Riu is set upon is perfect for swimming, boogie boarding, and kayaking. All of these water recreation items are also included. They have a great deal of activities that you can participate in if you would like, or just can just hang by the pool with a margarita and a book. It really has something for everyone. I would highly recommend the Riu Palace Pacifico.
We are a couple in our mid 30's and the resort was great for us. Everyone who worked there was great. Food was good, some places better than others but always had options to eat. Beach was wonderful, pool was great, I was dragged to the entertainment by my girlfriend and it was actually pretty decent. I would definately go back to this resort and would recommend it to pretty much anyone.
The staff is great here! Everyone was very friendly, helpful, and went out of their way to make our stay as best as possible, especially the front desk and bartenders. We upgraded our room on the last night to a jacuzzi room and it was fantastic! The only reason why we didn't give all 5's is because the bed is not super comfortable, but it is not terrible either. Overall, the resort is great! We were there on our honeymoon and highly recommend it.
We went on a family trip over spring break. Very few teenage kids so quiet resort. Our teenagers went to the sister resort Riu Vallarta for more teenage interactions. The staff were all very friendly and accomodating. A small monetary tip went a very long way. Julian our waiter for breakfast and lunch had our beverages and table waiting each day. My husband sailed on the catamarans every day.The staff would rather you rent them,but he was able to take them out alone since he has sailed in the past. Beautiful beach, plenty of chairs and lots of staff waiting to serve you a drink from 10-6 at the pool or on the beach.
“Not a perfect vacation”
The hotel is very nice. The service is very good. For me personally was big disappointment that there is actually no place to go for a walk in the evening. Keep in mind that evening entertainment starts at 10 p.m., kind of late. We had dinner usually at 7-7:30, after that I just walked up and down stairs, not much fun. The pool is huge, but only one, and with a swim-up bar, so people sitting in the pool for hours, sipping endless drinks and NOT leaving the pool at all. You do not need a very big imagination to see what is going on. Go to the pool only in the morning, the water looks much cleaner.