Ratings based on 1,132 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler from san luis

un hotel que tiene todo

Posted Jul 29, 2015
Pros: el servicio
Cons: se requiere flexibilidad para poder hacer las reservaciones en los restaurantes de especialidades
Location: la playa es muy bonita, mucha tranquilidad
excelente servicio en todos los aspectos, higiene, trato personal, alimentos, actividades, etc.. altamente recomendable
3 out of 5
by A verified traveler

Bad food

Posted Jul 29, 2015
Pros: Shows
Cons: Food
Location: Close to the beach
All the food test the same. Not variety, more information about to the hotel
5 out of 5
Recommended
for Couples
by A verified traveler

Cerca playa

Posted Jul 28, 2015
Pros: personal
Todo agradable y el personal amable. la comida rica... nomas que tienes que madrugar para reservar en los de especialidades
5 out of 5
Recommended
for Families
by A verified traveler from san luis potosi

el hotel tiene todo pero sobre todo servicio

Posted Jul 27, 2015
Pros: el servicio
Cons: que se amplíen los horarios para reservar restaurantes de especialidades
Location: la playa del hotel es muy bonita, las actividades del hotel están muy padres y no se diga los espectáculos de la noche, están excelentes!
el hotel esta bastante bien, el servicio del personal es muy bueno la gente es muy atenta . La comida es muy rica y variada. La verdad es que estuvimos muy contentos , sin duda regresaremos.
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel con un buen All Inclusive!

Posted Jul 6, 2015
Pros: Que el servicio todo incluido es bueno, no necesitas cargar nada para pasarla bien, los shows nocturnos son Buenos, las comidas, bebidas y snaks.
Cons: El hotel tiene areas muy limitadas con servicio de internet, se puede mejorar para que el servicio sea en todas las instalaciones.
En general el servicio es muy bueno, las instalaciones son buenas, limpias comodas, las comidas no cuentan con comida de la region generalmente (mariscos), pero la comida es Buena, albercas limpias, seguridad en todas las areas asi como guardavidas en todas las albercas y area de playa, no cuenta con servicio de internet salvo algunos pocos lugares muy limitado, podrian mejorar esto, la pasamos muy bien, otra cosa que deberian mejorar es en la exigencia del uso obligatorio de traje de baño ya que se puede ver personas con shorts o playeras en las albercas.
5 out of 5
Recommended
for Everyone
by A verified traveler from texas

Very nice and big right on the beech ...

Posted Jul 4, 2015
We Just got back , it was our second time at this hotel , we loved it ... Been to Mexico many times , to different places and resorts but this one it is wonderful and it is so big .. We are definitely going back again ... The food is great and plenty , the drinks are good , the rooms are decent but clean .. The beach is gorgeous , the grounds are absolutely beautiful , the stuff is very friendly .. Yes it is a great place ...
3 out of 5
by A verified traveler

Not as expected

Posted Jun 30, 2015
Pros: close to offsite excursions since there's not much to do at resort; shows; quick action to hotel room issues
Cons: Website information being accurate with regard to onsite activities; updating rooms
Location: Offsite adventures are a must to truly see the local culture; Vallarta Adventures is an excellent outfit to book excursions prior to arrival
Didn't get the rooms I selected online when booking trip; resort staff were providing different information; resort activities weren't what was advertised online; rooms were really outdated
3 out of 5
Recommended
for Everyone
by A verified traveler

Great location on beach, friendly staff.

Posted Jun 28, 2015
Family friendly resort. Friendly staff, clean. Average food quality in buffet. Reservation restaurants much better quality, but must be in line by 0730 each morning to secure a spot. Nightly show fun, but hot. Pool and beach lounge chairs very uncomfortable.
3 out of 5
Recommended
for Everyone
by A verified traveler from Colorado

Great beach and staff

Posted Jun 27, 2015
If you looking for beautiful beach and great staff that's the place. We loved the beach, taxi will take you to Puerto Vallarta for about $20-25 and it is really worth it to see the town, food is not excellent but very good, the staff is wonderful and working so hard to take care of everybody. Rooms are clean but outdated and make sure you have your own shampoo:)) For a price we paid I rather be in Riviera Maya area. Thanks so much to Angel and Adrian
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 24, 2015
The resort has everything that os needed there and Vallarta is a great place to visit