Ratings based on 236 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
76% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.2 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Posted May 3, 2015
Overpriced hotel and photo's do not reflect the true condition of this hotel which is old and shows its age.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Québec

Très bel hôtel avec un service courtoisJ'ai vraime

Posted Apr 29, 2015
Pros: Tout .....nourriture,personnel, service excellent et les chambres sont confortables .
Cons: aucune ....continuez
Location: Très près des discothèques, marché au puces et restaurants .Trottoir pour prendre des marches .
J'ai vraiment aimé mon expérience avec Expédia .J'ai aimé beaucoup mes vacances à Puerto-Vallarta à l'Hôtel San Marino .Très bon service ,nourriture très bonne .Les chambres sont très propres .
2 out of 5
by A verified travelerfrom Las Vegas

Bad pillows Matress terrible Extra small bathroom

Posted Apr 17, 2015
They want to charge 25 dls for everything if lost Tv remote Towels Room key
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Calgary, AB ca

Excellent location, good value for your money.

Posted Apr 8, 2015
This is an older hotel but for the price I paid, I thought it was an excellent deal. The all-inclusive food and beverage was very good for the price. I paid $14.00 Canadian per day per person. I had that drank before breakfast everyday. I didn't eat there a lot but nibbled throughout the day and some days the food was really good and other days not so good. I did not eat dinner there as there are so many fabulous restaurants in the area, I wanted to experience. The location is excellent.
1 out of 5
by A verified traveler

Horrible, desagradable

Posted Apr 6, 2015
Hotel sucio, desagradable,feo , incomodo una guarrAda
1 out of 5
by A verified travelerfrom BC Canada

Worst Vacation Ever

Posted Apr 5, 2015
Pros: Location and Crew
Cons: Lots ( Better doors and windows, Shower heads, Hot water in the morning, Get rid of all them Pigeons, the are rats with wings.
Location: Very good locations and lots to do!
Worst Vacation Ever, Dirty dishes and cups (Lipstick on coffee cups.) Food too cold, not suppose to eat chicken at room temperature. Pigeons flying just two feet above our head while eating. Pigeons on top of dinning tables. Smoking every ware. Charcoal smoke from next hotel. ( No good if you have asthma like me.) Too noisy. Over booked and no ware to sit during the day of our last week. Talked to the promoter that we have two weeks to go and if nothing changes we are not coming back. He said that he was going to have a meeting with the crew. Last day we asked some of the crew if they had a meeting and all of them said no. Also that very last and same day we meet the promoter and told him that nothing changed and that he had no meetings.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton, AB

Great place in a great location

Posted Apr 1, 2015
Pros: The staff, the room and the location.
Cons: Some of the rooms could use some updating.
Location: Near the pier so lots of action. Close to tons of great restaurants, shopping and live theatre.
Great stay in Old Town Vallarta. This hotel is in the best location for sunset views and people watching. There is always something going on near by. The rooms are very comfortable and the staff are fabulous!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom St Albert, Alberta

Beautiful views of sunset

Posted Mar 29, 2015
Pros: The room (junior suite ocean view), breakfast and lunch, and staff who were friendly - Luis on front desk was welcoming and made check-in easy.
Cons: Evening dinner. Put selfserve coffee/tea out at 7am. Use "hot water only" carafes for tea or get hot water right from the kitchen.
Location: Great location in old town. On the ocean/beach, close to restaurants, cafes, park, shops, atm.
Second time at the San Marino. Jr Suite with views of oceans was ideal. Right on the beach with lots of activities and people watching. Room was clean and spacious. Breakfast and lunch were generally good. Dinner could use a couple of theme nights - perhaps using the griddle outside (or one inside) to make fajitas. Also, would like self serve coffee/tea station outside the restaurant at 7am (San Marino used to do this). Staff at this hotel are friendly.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Cancún

Excelente vista a la playa

Posted Mar 29, 2015
Ambiente muy agradable, la comida estuvo excelente, muy excelente la atención, y accesible el precio por la vista que hay desde el hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Edmonton, AB, Canada

Lovely hotel on the beach

Posted Mar 29, 2015
The people, the food, the room, the view in a junior Oceanview, and the surrounding area was amazing. My husband and I really enjoyed it. I will stay again. The beds are to be desired if your used to pillow top mattresses and are fairly hard but it was still amazing And can't wait to go back.