Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
100% of guests recommend
4.4 Room cleanliness
4.0 Service & staff
3.2 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified travelerfrom Hollywood, CA

wonderful location by the river

Posted Dec 3, 2014
Pros: My corner room with a view of the flowing river and bridge , corner balcony around the room outside.
Cons: the morning coffee set up only had coffee and sugar , no cream or milk.
Location: great location , in walking distance to all shopping alleyways,stores, restaurants, beaches, nice pool area on the rooftop.
the staff was very accommodating to my needs, the hotel is located in a very nice and quiet location, the river view is comforting.
4 out of 5
by A verified travelerfrom Guadalajara

Camas incomoda

Posted Jul 23, 2013 on Hotels.com
La única observación es que los colchones o son muy viejos pq no descansas nada estaba muyyyyyyyyyyyyyyyy incomodo no podíamos dormir hasta que le pusimos los cojines de la sala que eso amortiguaba un poco, es el único inconveniente que le veo.
4 out of 5
for Everyone
by A verified traveler

Encino Suites great for non-Resort people

Posted Jan 9, 2012
Pros: Location and Kitchens in the Suites and affordable
Cons: I don't have any least favorite
We love this hotel for it's location in the Central area of Puerto Vallarta. Since it is located next to the Rio Caule and only a couple blocks from the Ocean, it is easy to walk to the beaches in the Romantic Zone, easy to walk to the Malecon, easy to shop, all of it. It is an old style Hotel but in good condition for it's age. The Suites are like small apartments and are very comfortable. We don't like staying in Resorts. For people who prefer that, they may want more amenities than Encino provides.
4 out of 5
for Everyone
by A verified travelerfrom B.C.

great hotel

Posted Dec 28, 2011
Pros: location
Cons: hard bed
The hotel and staff were very nice but the location was perfect! So close to so much and easy access to the buses and taxis if you want to go farther. We never actually ate in our room because we were so close to so many great places to eat. The bed, typical of Mexico was extremely hard, but we had a foamy for on top. Check in and check out were fast and easy. We would definitely stay here again.
3 out of 5
for Couples
by A verified travelerfrom Concord, Ca

Not a Fan

Posted Dec 26, 2011
No one at this Hotel speaks English. If you do not Speak basic Spanish I would recommend against this Hotel. We booked this hotel for the kitchenette feature but were not provided with any cooking utensils. "Full" size fridge was tiny. Everything is outdated. Bed is super hard. A lot of noise from the streets (even with the windows closed) and even when we left the DO NOT DISTURB sign facing out the maid still came and "cleaned". The only good thing about this hotel is its proximity to the beach and Malicon.