Ratings based on 49 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Olympia, Washington
Nice resort, on the beach, close to town.Posted Nov 3, 2014
This is a nice resort. We have stayed here many times. However, we didn't know the resort was having major remodeling. There was a lot of noise, dust, roped off areas and inconveniences. We were disappointed. All that said, we still had fun. The resort will be beautiful when the remodeling is finished.
for Everyoneby A verified travelerfrom Los Angeles, CA
Great Location, right on the beachPosted Oct 31, 2014
Pros: Customer Service, Location, food and beverages are excellent.
Cons: Once the remodelation is done, is going to be prettier
Location: Convenient stores are with a walking distance, coffee shop, malls, massage clinics all over the place that give you a pretty good service as well.
Eventhough the hotel was going trough some outside remodelations, the inside was in excellent condition, the entire staff did everithing to make sure we had a comfortable stay, I was there with my partner celebrating a birthday and the evening celebrations that the hotel has made the early night very entertaining. The food is great, the service is outstanding, drinks are good. It was as always a great vacation for us.
for Everyoneby A verified travelerfrom los angeles
Nice hotel right on the beachPosted Aug 14, 2014
Hotel is located right on the beach. Great pools and surroundings. We stayed in August and the beach water was murky due to a river near by. Ocean is clean and warm (other than the river influences). Staff is great and food is ok. There is a Mexican food restaurant where the food is mostly great.
for Everyoneby A verified travelerfrom El Paso TX
Posted Jul 15, 2014
Pros: The shows and the food service
Location: The location was very accessible next to downtown
The personal were so helpful and nice people when you arrive, also, when you asked anything they try to help you on everything, when you need a taxi they called and they were so fast. The restaurant food were so good and different everyday. Every day they cleaned the rooms and they provide towels as needed moreover the pool was so clean and offer activities and games for all type of people.
for Everyoneby A verified travelerfrom Salem, Oregon
A great place to stay.Posted Jul 9, 2014
The people were friendlt. There was little stress. Every one was fun and helpful. Prices were very competitive.
for Everyoneby laurenfrom b
Great hotel with great service and food, but...Posted Jun 18, 2014
I just got back from this resort and had a wonderful time. It's lovely, and the service was incredible. Everyone was so helpful, and they were all patient with my Spanish. My only complaint is the wifi. It's terrible. It's only available by the pool, and even that connectivity isn't consistent. I did mention something about it and they gave me the password for the timeshare members which was nice, but only available in the lobby. That was consistent internet though. Other than that tiny snafu, everything was great! I definitely recommend this resort.
for Everyoneby Vazquezfrom Denver, CO
Nice Hotel, Beautiful pools, Excellent Service.Posted Jun 16, 2014
I love the view, the Hotel conditions, personal service, but for some reason during the night the room get too much humidity that the floor get wet, you cant walk without sandals because is wet.!!!??? (2nd floor). I stayed 2 days in this hotel, and I asked for the price to stay 2 more days and the rate was double than I had from Expedia. So, We decided to move to Holiday inn, next door from this one. Guess what no humidity in the floor, nice and clean every morning. Maybe because it was the 9th floor.
for Everyoneby Guayofrom Los Angeles
great location for the price and staff is great.Posted Apr 21, 2014
Pros: the staff was A+++++
Location: you can pretty much do anything around this hotel. cab fare is cheap because of the hotel location.
This hotel was great from start to finish. The staff here are very friendly. El Patron restaurant is the best to have lunch and dinner. also to just hangout and have drinks. I will be a returning customer for sure :-)
for Everyoneby Sylfrom Vancouver bc
Could not use air conditioning it smelled.Posted Apr 20, 2014
Pros: The staff and the food and the shows. The venders were mostly friendly The people in the town were friendly and helpfull.
Cons: Condition of the all inclusive available room for non members. The lawn chairs are old. Better Pools. Food availability.
Location: The location was great. You could walk to a lot of different restaurants and shops and casinos.Easy access to cabs and busses.
The staff was friendly. Except one ladie at the front desk. Had a lot of fun. The food was good. Service was excellent. The treats left in the room was sweet.
for Couplesby A verified traveler
Nice hotel, little dated, friendly staffPosted Apr 3, 2014
Overall, nice get away, nice facilities, nice pools and beach