Ratings based on 203 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Excellent value for luxury in Puerto Vallarta

Posted Jul 11, 2014
Pros: Great amenities, very quiet and clean. Helpful staff.
Luxurious rooms, friendly and exceptionally helpful staff. This hotel was originally planned as an owners condominium complex. Rooms are luxurious and very well kept.
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Posted Jul 9, 2014
Pros: Very friendly staff. Exceptional customer service!
Location: We did two excursions; The Sea Safari and The Dolphin Signature Swim. Both were fantastic!
The resort was very relaxing. It was quiet and peaceful. Every staff member we interacted with was extremely friendly and helpful. We enjoyed meals poolside as well as in the main dining room. Our meals were always very good. The grounds are very well maintained; everything is very clean and comfortable. It was the perfect getaway for us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 28, 2014
Top notch resort. Perfect for couples looking for a quiet, slow paced vacation as there are no activities in the hotel. All activities are next door at much more crowded hotel. There are only two options for restaurants in the resort but we didn't have anything that we didn't like. Food was great. Other options are neighboring hotel but food was not nearly as good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel.

Posted Jun 9, 2014
We were there 1-6th of June with out twins. Staff was pleasant and helpful. For dinners just go to Nuevo. Its restaurant is lacking in choices(ok for breakfast and lunch).
5 out of 5
Recommended
for Everyone
by LHdz

Excellent Service and Facilities

Posted Apr 28, 2014
Pros: In general the quality of its facilities and the service of its staff
Cons: More options for dinner or lunch inside the facility
Location: The beautifull pool and the beach directly in front of the hotel
I spent a week in this hotel and had the opportunity to enjoy from its consistently high quality services and facilities.
4 out of 5
Recommended
for Families
by joe ny from New York

WONDERFUL STAY

Posted Apr 23, 2014
We spent easter break at Villa La Estancia. Property is mainly large suites. We had a one bedroom suite for three of us. A full bathroom with shower in main room was great for our daughter. Main room had full kitchen, dining table and living area, was quite large, master bedroom was also very large, nice bathrooms, tile throughout, double porch. Porch was shared with an adjoining single room, they put up privacy screen, only feature in room we didn't care for. Grounds were extremely well kept. Large Pool and beach area. Never felt crowded. Beach was well kept. There was an outside restaurant by pool, plus waiters came to your chairs for lunch and drinks. Please tip them they work really hard. Main Restaurant was elegant. Food and atmosphere were great. Breakfast was very good. There is a sister hotel next door, not same level, restaurants just weren't up to a good level. Could have used another restaurant on the property. There is no bar but waiters will get you anything. Nice family atmosphere. Very relaxing
5 out of 5
Recommended
for Everyone
by Amy from Minneapolis

Great family vacation spot on the beach

Posted Apr 5, 2014
Pros: Great rooms. Excellent pool and beach. Great food.
Location: Boat trips, snorkeling, tennis, paddle boarding, kayaking. Zip lines.
Best family vacation ever!! The staff was wonderful - friendly, helpful and funny. The food was excellent. Beach and pool were warm, clean, and beautiful.
5 out of 5
Recommended
for Everyone
by A verified traveler

Paradise - great choice; would love to return

Posted Mar 30, 2014
Wonderful!! Experience to last a lifetime. Food was tasty, pool was perfect. Spa is excellent
5 out of 5
Recommended
for Everyone
by Lina from Rialto ca

Beautiful views

Posted Mar 29, 2014
We love it great for families or hunny mooners . The staff is wonderful and the food is good!!! Can't wait to go back!!!
4 out of 5
Recommended
for Families
by A verified traveler

Wonderful beach retreat

Posted Mar 24, 2014
Pros: Beautiful rooms, great views of the water.
Cons: Only one tennis court that does not have very high fences - several balls escaped in our 30 minutes on the court.
Location: Cute neighboring town of Bucerias, long walks on the beach.
We had a family of 4 for 4 nights. We stayed in the studio for one night and then upgraded to the one bedroom suite for the remainder of the stay. It was worth the extra money to upgrade - especially after we made a trip to the local grocery store (walmart) to stock the fridge with snacks and drinks. The pool was outstanding and the beach was glorious. We saw whales from the beach, swam with dolphins at a water park and had the most fun riding the city buses which were 10% of the cost of cab rides. Restaurant food was excellent but we were surprised by the US prices for food.