Ratings based on 664 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Oklahoma City

Posted Sep 19, 2014
Pros: The entire hotel staff was very kind and courteous... everyone spoke to you (from the front desk staff to the cleaning staff) and was very nice.
Cons: The pool area could stay open longer than 6:00 pm.
Location: Hotel is located in Downtown Puerto Vallarta... about a 10 minute walk to the Malecon (boardwalk) and swap meet. Lots of bargaining and night clubs.
AWESOME hotel... definitely treated all of their guests as if they are royalty!!! This is a perfect hotel for couples who would like to get away to reconnect.
Comment from Hotel Management
Sep 19, 2014 by villa premiere hotel, Hotel Management
Thank you so much your comments are so kind and well receive We can’t wait to treat you once again like royalty because that’s what all our guest deserve to feel at Villa Premiere.
3 out of 5
Recommended
for Everyone
by A verified traveler from So Cal RN

Nice boutique style hotel on the beach

Posted Aug 17, 2014
My husband and I went here for a last minute getaway. Overall the hotel itself was nice, small and quiet. The rooms had nice views, the pool was clean and right on the beach, and it was easy to grab a chair to relax all day. The staff could've been more friendly, they seem overworked, especially by the bar. I work in an industry where customer service is important, they could definitely step it up. The good was decent, drinks were a bit watered down, but certain drinks were great. We enjoyed the massages at the spa. We liked our room, comfy beds, great view, but jetted tub was too noisey to use. It was a mediocre hotel, decent for the price and an easy walk to the boardwalk, and right on the beach. We would go back to Villa Premier, but probably rather check out a different place.
Comment from Hotel Management
Aug 19, 2014 by villa premiere hotel, Hotel Management
Thank you for taking the time to write a review and we sorry our Hotel wasn't able to meet your standards. Hopefully you visit us again so we can change your mind about our service.
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Great food and service for the price

Posted Aug 11, 2014
All the food was fantastic. Minimal maintenance on the central fountain while we were there. Service was always prompt and every effort was made to ensure our comfort and satisfaction.
Comment from Hotel Management
Aug 14, 2014 by villa premiere hotel, Hotel Management
Thank you very much for this review We are so happy you enjoyed your time with us. It would be a pleasure to welcome you back again here at your home away from home.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nevada

Amazing quiet resort!

Posted Aug 10, 2014
Best place to stay if you're looking for a getaway without kids! Not crowded at all and they will keep the drinks comin! Honeymoon suite is amazing!
Comment from Hotel Management
Aug 14, 2014 by villa premiere hotel, Hotel Management
We are so thankful to receive kind comments like this is truly an honor Have hosted you here at Villa premiere please consider this as your home away from home.
5 out of 5
Recommended
for Couples
by A verified traveler from Chicago

The only place we stay in P.V.

Posted Aug 9, 2014
Pros: See above - lovely facilities, excellent staff.
Cons: We don't do the all inclusive, and when we got drinks from the bar they had to scramble to generate the bill. I thought the drinks were terrible!!
Location: El Andariego is a very good restaurant right across the street. Walk further down the main street nearby to many other good eateries.
This is our third time at Villa Premiere. It's such a wonderful relaxing oasis, adults only. We enjoyed a gourmet meal as well as lovely couples massage during our stay. The location is good - not in the midst of the hotel zone so not so crowded, and walking distance to many excellent restaurants.
Comment from Hotel Management
Aug 17, 2014 by villa premiere hotel, Hotel Management
We are so grateful to you for such a wonderful comments Is truly a great satisfaction to know we were able to provide you with a wonderful vacation. Looking forward to see you back for another memorable experience
5 out of 5
Recommended
for Everyone
by A verified traveler from Wyoming

Why you should stay here

Posted Aug 8, 2014
The staff was the best, food was awesome, room was always clean and they simply would do anything to accommodate you to have a great stay. Not to mention gourmet room service 24hrs a day. Plus the added minus of special request food to order as long as they can do it. If you want quiet and NO screaming splashing kids that is walking distance to the boardwalk/Malecon this is the only place to consider. We will come back! And don't forget to tip the staff, they work harder than anything I've seen in along time. :-)
Comment from Hotel Management
Aug 17, 2014 by villa premiere hotel, Hotel Management
Thank you for taking the time to post a review for our Hotel It’s a complete satisfaction to know you had a wonderful time During your stay with us. We can’t wait till your next visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Fayetteville, AR

Excellent

Posted Aug 8, 2014
Pros: Everything!
Location: Nearby is the malacon with shopping! The hotel is right on the beach. The orange restaurant across the street is delicious! Activities are nearby!
The hotel was beautfiul and the staff was very accommodating! Javier at the pool was great too! Great rooms, wonderful food, and the swim up bar! We plan on visiting again! Also the all-inclusive plan is the way to go!
Comment from Hotel Management
Aug 14, 2014 by villa premiere hotel, Hotel Management
Thank you very much for this wonderful review We are so happy you enjoyed your time with us. It would be a pleasure to welcome you back again here at your home away from home.
3 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel but like to over charge

Posted Aug 4, 2014
Pros: All was very nice.
Cons: Understanding your guest and dont argue...
Location: Great location and lots to do near by.
Hotel was very nice. Food was what is expected for a 4 star but not to my taste. Staff was great unitl check out. Over charged with fees and communications was not there. Fail to understand even when proven wrong.
Comment from Hotel Management
Aug 5, 2014 by villa premiere hotel, Hotel Management
Thank you very much for taking the time to post a review however I am truly Sorry for the inconvenience you might have experience during your stay with us. We can only hope you give us the opportunity in the future to change your mind about our hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, TX

Puerto Vallarta - July 2014

Posted Aug 4, 2014
I just returned from a 6-night stay at this resort, and it was absolutely wonderful! The place is peaceful and very relaxing, while still being up to date. I found the location to be very convenient - walking distance to much of downtown, or a short cab ride away from everything! I was nervous about choosing a smaller hotel, but it certainly didn't seem small once I arrived. The gym and spa services were great, the food was spectacular, and the staff was more than friendly. I can't wait to go back!
Comment from Hotel Management
Aug 5, 2014 by villa premiere hotel, Hotel Management
Thank you very much for this wonderful review We are so happy you enjoyed your time with us. It would be a pleasure to welcome you back again here at your home away from home.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 28, 2014
Excellent experience across the board. Only feedback would be more bartenders during peak periods and maybe an extra person working room service....that said, was off season and could have just been busier than normal. In any case, would highly recommend.
Comment from Hotel Management
Aug 5, 2014 by villa premiere hotel, Hotel Management
: Thank you for taking the time to post a review for our Hotel It’s a complete satisfaction to know you had a wonderful time During your stay with us. We can’t wait till your next visit.