Outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers

Reviews of Vista Vallarta All Suites on the Beach

3 out of 5
Vista Vallarta All Suites on the Beach
Av Los Picos 827, Playas de Huanacaxtle, Bucerías, NAY

Reviews

8.4

Very Good

Rating 10 - Excellent. 165 out of 372 reviews" "
Rating 8 - Good. 149 out of 372 reviews" "
Rating 6 - Okay. 34 out of 372 reviews" "
Rating 4 - Poor. 14 out of 372 reviews" "
Rating 2 - Terrible. 10 out of 372 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

kim

Liked: Cleanliness, staff & service, property conditions & facilities
At least 50 times, a bulldozer was back and forth on the beach in front of our hotel, doing something with the hotel to our right, if you're looking at the ocean, and taking it to the area on our left if you're looking at the ocean. BEACH DID NOT LOOK AT ALL LIKE FEATURED ON LINE.
Stayed 6 nights in Feb 2024
Response from Vista Vallarta on Mar 9, 2024
Hotel Vista Vallarta own you an apology about this disturbing, hoping that the fact you describe didnt interrup your satisfaction of being with us in your vacation. Lamentably there are some things that dont depend about our managment and are completley out of our hands because are things that dont come directly from our hotel . We hope that the next time you come back, your visit will be more comfortable at all and you enjoy better. We hope to see you soon, and we want to let you know that we are greatfull about your comments because they help us to improve for bringing all our guests the best experience of vacation.

8/10 Good

jeffrey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 5 nights in Feb 2024
Response from Agustín G. on Mar 6, 2024
Thank you for coming, and for taking the time to write a review.

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service
The roads around it were not good, lots of construction going on…the staff were great. Room was not great, would have liked a kitchen.
Stayed 4 nights in Feb 2024
Response from Agustín G. on Feb 20, 2024
Good day.Thank you very much for coming and for taking the time to write a review. We offer different types of suies, two of those have kichen. The municipality will probably fix the street soon.See you soon!

10/10 Excellent

Marguerite

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
My travel companion and I had a very nice two bedroom suite right on the ocean, each room had a view, reasonably priced. The pool area is quite nice with lots of sun. Liked that there was a bar and restaurant on the property with great food, nice prices. The beach is rocky but has a nice sand area by the palapas. I would go there again.
Stayed 10 nights in Jan 2024
Response from Manager on Jan 27, 2024
Good day.Thank you very much for coming, and for taking the time to write a review. We hope to see you again.

6/10 Okay

Peter

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Located next to a noisy highway and also loud construction noise next door. Outward appearance was good. Rooms were clean. Parking easy. Snack bar and poolside bar were good. Pool and views were good, except the pool was not lit two of the nights we were there. Ocean swimming not too appealing with rocky shore. Not crowded at all, especially compared to other beach areas. Our room had issues. Was not able to get even one hot shower in five days - luke warm at best. Reported it daily. Sometimes there was hot water in the kitchen sink. Really bad smell in one bathroom - gaggingly bad - left it unusable. Reported it daily. Location is along a sideroad between highway and beach. the sideroad was in very bad shape with contruction equipment making it worse. Hazardous driving. A good restaurant and a bar within walking distance, but otherwise you have to head to Bucerias or farther for any shopping or dining options. If not for the lack of hot water, noise, and bad smell, would have been 4 stars.
Response from Manager on Jan 11, 2024
Good day MR. Peter.Thank you very much for coming, and for taking the time to leave a review. Unfortunately we cannot do much about what happens around the hotel, including the roads, which are only rough on 2 places. We do have your reports (we always do them in writing to the appropriate personal), and you only made them once, and after maintenance and house keeping attended to them we have no more reports. Regarding restaurant and bar, there is one of each, as of the restaurant you made no mention, some people like it a lot, some don't, it's the same with any restaurant in the world. At this point in time the room you were in is in tip top shape, regardless we always strive to do better every time, and hope you give us another chance in the future.

8/10 Good

Lori

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The property is under construction. We couldnt even find the reception desk. There are 3 or 4 new buildings with more modern rooms but our room was in an older building so was quite ‘rustic’. We did have a huge suite though - two bedrooms, 2 full baths and a powder room, on the ground floor close to everything. The restaurant/bar was pretty good (fries, cheeseburger and club sandwiches were great) but the staff seemed like they wanted to be somewhere else. Initial acknowledgment after sitting down at a table was very slow. Unfortunately, the beach was not good after the hurricane in November. Very rocky and difficult to get to the water or even to walk down the beach. IMO the hotel should at least clear a path to the water. For our first visit to Bucerias, we probably should have chosen a hotel closer to town. This one is about a 2 km walk to the majority of restaurants etc. however Sukha’s Beach House about a block away was fantastic. I think after the renovation is finished, this would be a great hotel. We heard there are many guests who come back annually and we would stay here again.
Stayed 7 nights in Dec 2023
Response from Manager on Dec 21, 2023
Good day.Yes the construction is advertised on this site. You choose the type of room you wish to stay in. The beach has been cleaned several times, but the ocean is bringing more rocks daily. We will check what happened with the restaurant staff to ensure it does not happen again.Than k very much for coming and for taking the time to write a review. We really hope to see you again.

10/10 Excellent

John Guy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed, the peacefull beauty of the bay, and the hospitable, staff.
Response from Manager on Nov 3, 2023
Hello.Thank you very much for coming, and for your kind words.We hope to see you again soon.

8/10 Good

Jalyn, Brewster

Traveled with partner
Liked: Cleanliness, staff & service
The town is great, a bit sleepy and the restaurants are great. Our hotel the staff was very nice and helpful. The hotel is dated but the breakfast is good. Construction on both sides of the hotel and at the hotel so be sure to ask for a room away from the noise. Overall not had experience.
Stayed 2 nights in Oct 2023
Response from Hotel Vista Vallarta on Oct 26, 2023
Good Day.Thank you very much for coming, and for your kind review. We work to give you the best service. We hope to see you again.

8/10 Good

EDWIN

Liked: Cleanliness, staff & service, property conditions & facilities
Renovations and construction are too loud
Stayed 3 nights in Aug 2023
Response from Manager on Aug 20, 2023
Muchas gracias por haber venido y por tomarse el tiempo de dejar esta reseña.Al haber justo empesado las renovaciones, es cuando son mas ruidosas, pero jamas estaran trabajando muy tempreno ni muy tarde, esperamos terminar completamente a mediados de diciembre.

6/10 Okay

Edwin A Nolasco

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were really friendly and helpful. The property itself it’s nice but our room could use some work. The walls had home paint chips falling. It needs tvs on the bedrooms. The glass windows are missing a piece, that made the wind and water go inside. Our room got flooded because of it.
Stayed 4 nights in Jul 2023
Response from Vista Vallarta on Aug 3, 2023
We apologize for the inconvenient. The building where you stayed will be renovated in the middle of August, to provide you an excellent service.

10/10 Excellent

Samantha

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk employees were very welcoming and informative of the surrounding area. The breakfast restaurant’s food was excellent.The rooms were very clean and room service cleaned very well each day at our stay. The staff was helpful and friendly. Great location to access beach, markets, and restaurants around the area.
Stayed 3 nights in Jul 2023
Response from Vista Vallarta on Jul 9, 2023
It's a pleasure to hear your comments. We are always improving to provide the best service for our guest and to be one of the best hotels in the area. Thanks for you for choosing us, and we hope to see again in the future.

4/10 Poor

Raymond Sinclair

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The road getting to the property off of highway 200 is extremly poor condition due to several active construction sites. The property is currently being updated so some of the rooms are updated and some of the rooms are old (request upated room). There is a new condo complex being buit next door so you can hear the construction and see the crane moving construction material around. The pool needs some work as there are missing tiles so be careful as several people cut there feet and the pool it self needs to be cleaned and debri skimmed and filters updated. We had to move rooms because we requested bottom floor units as we had a person with a wheel chair, this was communicated to the property resevation manager via email and telephone, but did not happen, this caused us to split our family up to accommodate the wheel chair. Overall not the best experience with communication.
Stayed 9 nights in Jun 2023
Response from Vista Vallarta on Jul 3, 2023
Thank you for staying with us.We always try to improve in anyway we can. normally if you report any problem you have with the room to the front desk we take care of it right away, If you ever do us the privilage to stay with us again, we promise to do better.Thank you for taking the time to write this.

8/10 Good

Juan Martin, Monterrey

Traveled with family
Liked: Cleanliness, staff & service
Las suites nuevas o recientemente remodeladas están muy bien (las antiguas, no). La comida muy sabrosa y el servicio muy bueno.
Response from Vista Vallarta on Jul 3, 2023
Agradecemos mucho tu visita. Pronto empezaremos a renovar una torre más para poder ofrecer una mejor experiencia. Esperamos verte pronto!

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Suites in older section of Northern Buceria
great family suites resort. This quaint beach hotel is nestled about 2 miles North of Bucerias Central district. The good: Laerge 3 room suites, quiet, bar and restaurant are open most hours (8am-8pm) and the grounds, pool and many of the rooms have been remolded. All have great views. On the down side, some of the rooms are waiting to be remolded. They are clean, but very dated. I suggest paying the extra 30$ us for the newer rooms.
Stayed 3 nights in Jun 2023
Response from Vista Vallarta on Jun 30, 2023
Good Day.Thank you very much for coming, and for your kind review. We hope to see you again.

10/10 Excellent

Juan

Liked: Cleanliness
Close to the pool and beach
Stayed 2 nights in Jun 2023
Response from Vista Vallarta on Jun 24, 2023
Thank you for staying with us, and we hope to see you again soon.

8/10 Good

Griselda

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Vista Vallarta on Jun 23, 2023
Muchas gracias por su visita. Esperamos verla pronto!

10/10 Excellent

Maria

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very nice
Stayed 2 nights in Jun 2023
Response from Vista Vallarta on Jun 23, 2023
Thank you for coming, and for taking the time to write a review.

10/10 Excellent

Belinda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Response from Manager on Jun 5, 2023
Thank you very much for coming.We hope to see you again soon.

4/10 Poor

Steve, Scottsdale

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Suite was ok, what we needed for sleeping. Waited for service at restaurant, finally gave up. Staff friendly, tried to accommodate but amenities not the best.
Stayed 4 nights in May 2023
Response from Manager on May 31, 2023
Good day.Thank you for coming, and for taking the time to leave a review.There are two locations for the restaurant, 8am to noon you would get breakfast near the kitchen facilities, and from noon until closing, you would get service at the palapa by the pool, there is no one at he palapa before noon.As for amenities, do you mean toilet paper and soap?, those sort of things?, because we use the same ones as in some 5 star hotels.Every and all issues you may have while staying here can be resolved, but you would need to let us know while you are here.

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2023
Response from Manager on May 16, 2023
Thank you for coming, and for taking the time to write a review.

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was exactly like the pictures, nice, clean and with an awesome view of the ocean. Front desk personnel were very courteous and accommodating. The only downside was the road leading to the hotel and the rocky beach. If you’re planning to take a swim, you’ll need water shoes for sure.
Response from Manager on May 5, 2023
Good Day.Thank you very much for coming, and for your kind review.I had not heard that comment about the beach, I'll be sure to keep in mind for when we are asked directly.We hope to see you again.

6/10 Okay

Ronald

Traveled with family
Disliked: Amenities, property conditions & facilities
The older unrenovated suites were very dark and dingy. Clean however sinks, showers, we’re less than desirable. Pool area was nice (missing a hot tub from my perspective) and beach access was great even though it is not a good swimming beach.
Stayed 3 nights in Apr 2023
Response from Manager on Apr 23, 2023
Thank you for coming and for taking the time to write a review.We are constantly renovating our units, we also have more modern updated rooms (3 bedroom) if our older rustic ones (2 bedroom) were not to your liking.This is the first time I have seen anyone complain about the beach, I had hoped you elaborated more on this.

8/10 Good

Gina

Traveled with group
Liked: Staff & service, amenities
I loved the location, very private beach, and not too many beach vendors. Our room had a great view, but was showing its age. Very friendly staff, room and facility decently clean. Beautiful grounds. Loved running into Iggy the iguana when we too the back way to the front desk.
Stayed 7 nights in Apr 2023
Response from Manager on Apr 9, 2023
Good day Gina.Thank you very for coming and taking the time write a review.We always try our best to give the best experience possible, as for the rooms, we will be remodeling most if not all on this coming years, so as to have more moderns units.

10/10 Excellent

Ignacio David

Stayed 5 nights in Apr 2023
Response from Manager on May 2, 2023
Muchas gracias por su visita, y por tomarse el tiempo de dejar calificacion. Esperamos verlos pronto por aqui.

10/10 Excellent

nancy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 6 (3 generations) stayed 9 nights at Vista Vallarta in March 2023. We absolutely loved our stay! We had a renovated family suite with a terrace overlooking the pool - very spacious, clean and comfortable. I should mention that none of our windows were facing the back of the hotel as some reviews have complained about the traffic noise from that direction. The swimming pool was amazing and many times we had it to ourselves. The beach was beautiful and a leisurely stroll of 20 – 30 minutes took you to the centre of town. The hotel restaurant food was incredible and reasonably priced - no complaints only praise from everyone in my family. I was so happy that my family enjoyed the restaurant food so much as finding an alternative on a nightly basis might have been difficult. I did not notice a lot of restaurants close by and moving around as a group of 6 was difficult by taxi. Incredible staff: wonderful young man (with glasses) who checked us in upon arriving couldn’t have been more helpful, lovely Flor who welcomed us every day at the front desk with a smile and lots of helpful information, Carlos who handled the bar and made the incredible smoothies the grandchildren loved! – excellent English and a great attitude. The other waiter who handled the breakfast restaurant was equally helpful and gracious. I don’t understand the negative reviews? Website photos of the hotel look like what we experienced! Thank you all for giving us a very memorable family vacation!
Stayed 9 nights in Mar 2023
Response from Manager on Apr 9, 2023
God day nancy.Thank you very much for coming, and for taking the time to write this.I have shared your review with everyone here, we are very glad that you and your family had such a wonderful time, that is is always our aim.We hope to see you again soon.

10/10 Excellent

Henry

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic!! Great service, location and tranquility!!
Stayed 3 nights in Mar 2023
Response from Manager on Apr 7, 2023
Thank you very much for coming, and for taking the time to leave a review. This is what encourage us to do even better, we sincerely hope to see you again.

6/10 Okay

Barb

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
TV did not work, took a long time for hot water, not as nice as pictures depicted. Staff was friendly. Several little fix it items needed to be attended to. Leaky kitchen sink. Loose BR door handle.
Stayed 4 nights in Mar 2023
Response from Manager on Mar 9, 2023
Good day.We are sorry that you had problems with the room, if you report any problem we will promptly go and fix it.We are renewing our rooms often, we hope to see you back so we can give you a better experience.

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was excellant. We would always go back. The property is maintained and rooms very comfortable. Beach is beautiful.
Stayed 2 nights in Jan 2023
Response from Manager on Jan 24, 2023
Thank you very much for coming.We hope to see you again soon.

2/10 Terrible

Karin

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
DO NOT STAY HERE!!
Our unit was very old, dirty, walls were scuffed, stained, and dirty, the one bathroom smelled like sewage, and I had to mop the entire apartment twice to clean the floors. The AC in the MBR dripped even after it was "repaired". Had to put a large bowl with towels to catch and reduce the dripping noise all night. I looked at the photos of this resort on the hotels.com site. The suites in the photos looked like how things might have looked 20 years ago. The unit I was in needs paint, repair, and a thorough cleaning, not to mention new bathrooms and kitchen and soft furnishings. This is the first HORRIBLE accommodation I have had with Hotels.com and I travel a lot. The place does NOT look like the pictures!
Stayed 7 nights in Jan 2023
Response from Manager on Jan 23, 2023
Good day.I already addressed this on your other review, but we would really have hoped that you stayed a couple more minutes to point out your grievances to us, as we could not find what you are saying here, we, as any other hotel in the world, are not perfect, but if you report any issues to us, we will be happy to fix it.Thank you for coming, and as always we will try to do better.

2/10 Terrible

Adriana

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property was not at all what we thought it was going to be upon check in. It was very dated and dusty inside the 3 suites i walked into. Looked at a more updated sute to potentially move into, but it was still not at all what we thought it would be. Very sad because it looks ok online. Left the property for a more clean and updated resort.
Response from Manager on Jan 18, 2023
We are sorry to not be up to your standards, several of us went up to check what you mentioned to us when you left, and aside from the AC we could not find any other problem, as well as talked with every one of our coworkers for any problems you might have reported and again, aside from the AC nothing was reported, we had hoped that you could have pointed the problems to somebody here so we could have fixed them.But, we are still glad that you had come, and also to have taken the time to write this.We hope you have a better experience where you went.

10/10 Excellent

Yasmin

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean updated rooms in the south building.
Response from Manager on Jan 16, 2023
thank you very much, we are planning on updating all the rooms, hopefully by the end of this year we will have another 6 rooms updated.Thank you so much for coming, and we hope to have you back soon.

6/10 Okay

susan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They were upgrading parts of it, but still much more of it to go. Don't know what the upgraded ones are like, but the ones that are not upgraded weren't great. Leaky kitchen sink, had to get them to relight the pilot on the hot water tank 4 times while we were there.
Response from Manager on Dec 27, 2022
Thank you for coming and for taking the time to write this.We are indeed an old hotel, but every day we are working towards making every room be in tip top shape.

6/10 Okay

Erin

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool and beach access were nice but the images did not match online. Pool loungers had dirty cloth covers and flimsy plastic. The rooms were not clean, dated, cushion covers not zipped closed, chipped off dirty walls, water never got warm for shower.
Response from Manager on Dec 20, 2022
Thank you for staying with us.We always try to improve in anyway we can. normally if you report any problem you have with the room to the front desk we take care of it right away, If you ever do us the privilage to stay with us again, we promise to do better.Thank you for taking the time to write this.

10/10 Excellent

Gerri lyn

Stayed 7 nights in Dec 2022
Response from Manager on Dec 20, 2022
Thank you very much for coming, we hope to see you again soon.Happy holydays.

8/10 Good

Norman H

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Nice pools, restaurant, beach umbrella area, unit, balcony. Uniquely we were in the 'bat cave' suite where a few hundred bats flowed like a waterfall out of the roof tiles above our unit at precisely 6:55 pm each evening. We enjoyed the show, with a glass of chilled wine, but some people might be freaked out. A bit far of a walk, for some, to central beach restaurants and amenities, but we like beach walking and so we got our daily step count and appetites up along the way. Quite a bit of development construction going on near us, so pretty noisy at times.
Response from Hotel manager on Dec 5, 2022
We are happy to know that you had a good time with us. Thank you for staying with us, and we hope to see you again soon.

10/10 Excellent

Nataly

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely and attentive!
Stayed 3 nights in Dec 2022
Response from Hotel manager on Dec 5, 2022
We are happy to know that you had a good time with us.

10/10 Excellent

Michael

Liked: Staff & service, amenities, property conditions & facilities
Great staff, clean rooms, awesome food.
Stayed 1 night in Nov 2022
Response from Hotel Manager on Dec 1, 2022
We are happy to know that you had a good time with us.

10/10 Excellent

gilberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo nos gustó mucho. gracias.
Stayed 2 nights in Nov 2022
Response from Gerente de reservaciones on Nov 24, 2022
Gracias por sus amable comentario, nos alegra que haya tenido una buena estancia en nuestras instalaciones. Saludos cordiales,

6/10 Okay

Elyse

Liked: Cleanliness, staff & service, amenities
I normally love staying here but this time we were not aware of the horrible construction that was going on. Unfortunately it made for a semi-miserable stay. It was impossible to find a quite space from 9-6 everyday. The construction is suppose to be done by the end of Dec so next year they will be a beautiful quote place with awesome beach access again.
Response from Reservations manager on Nov 24, 2022
Good day! Thank you for your review! Im sorry that this time your expectations where no satisface and we are glad that we after everything that you past, we provide you as you requested one night for free. We hope that you are doing ok. Warm regads!

8/10 Good

Norman H

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities, deck, view, room, pool, beach. Super staff. Road access a bit tough to cab to/from downtown Bucerias. Long beach walk nice, but with a few areas of stone to negotiate.
Response from Reservations on Nov 24, 2022
We are happy to know that you had a good time with us. About the road we are doing our best to fix it with our neighbours. Thank you for staying with us, and we hope to see you again soon.

10/10 Excellent

Joyce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful 3 nights stay in late Oct. Super friendly staff - Sofie and the gentleman (forgot his name) at the front desk, Oscar and others who work at food services. Their hospitality were better than I had ever got at 5 star hotels - Thank you!! There was remodeling work being done in a building near the pool when we were there, which I understand was necessary to upgrade this cute little resort. We spent most of our day at the beach lounger by the ocean, so the ocean sound helps cover up the noise. Beach loungers were very comfy with cushions under palapa. We had great messages on the lounger. Staff worked hard keeping all areas very clean, even on the first day after the hurricane passing by. We liked that the resort is tuck away in the north end. But only 10 to 20 minutes walk south to area restaurants. We loved Sukah Beach House for dinner, less than 5 minutes walk to the north; went there twice. For breakfast and afternoon treats, really no need to go anywhere, we prefer staying at Vista, good menu, great prices, happy hours and fantastic service. Love our stay in the Jr. Suite, modern, spacious and with beautiful view, just perfect! No kitchen, only with a coffee maker and small fridge, which was fine for us as I found no reasons to do any cooking. The beach in front of the resort is rocky in some areas, but it is silky smooth once you get pass the surf break point.
Stayed 3 nights in Oct 2022
Response from Sofia Novelo Reservations manager on Oct 31, 2022
Good day! We really appreciate your kind review, I show it to all of our staff and we are really happy to know that you had an amazing time at our resort. Please take care and have a wonderful day! Warm regards!

2/10 Terrible

Nasr Zaid Refai

Stayed 1 night in Oct 2022
Response from Geretente del hotel on Oct 21, 2022
Lamentamos que no su experiencia no haya sido de su agrado. Si desea explicarnos por este medio: ¿Cuál fue la razon en la cual no hayamos podido cumplir con sus expectativa?

8/10 Good

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is at the end of Bucerias but still 800 feets from the beach. I didnt like to road leading to the hotel they need to work
Stayed 1 night in Oct 2022
Response from Hotel manager on Oct 20, 2022
Thank you for sharing your experience. We are working every day to be better as a tourist destination. Warm regards!

8/10 Good

Maria Del Carmen

Traveled with partner
Liked: Staff & service
Property itself was good for the price but the road leading up to the only entrance was terrible. Huge pot holes and our taxi's didn't even want to drive through there.
Stayed 4 nights in Sep 2022
Response from Hotel manager. on Sep 30, 2022
Thank you for your comments we are working with the government to try to fix the road. We hope that soon we will be available to finish the project.

10/10 Excellent

Rommel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2022
Response from Gerente del hotel on Sep 19, 2022
Muchas gracias por su amable comentario. Nos da mucha felicidad saber que su estancia fue placentera. Quedamos atentos a cualquier duda o comentario.

8/10 Good

Lucina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente privado .exclusivo y servició de primera calidad. Edgar reception Mar bella restaurant. Paulette bar y service. All overall mis respetos. Espero regresar pronto. Felicidades. Un gran equipo .
Stayed 3 nights in Sep 2022
Response from Gerente del Hotel on Sep 19, 2022
Muchas gracias por su amable comentario. Nos da mucha felicidad saber que el servicio brindado de nuestros compañeros en el bar y en recepción ha sido de su agrado. Quedamos atentos a cualquier duda o comentario.

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property!
Stayed 2 nights in Aug 2022
Response from Gerente on Sep 6, 2022
Thank you for your visit, and thank you for the comment.We are actually working to renovate another of our towers, hopefully it will be finished by the time you come back.

6/10 Okay

Ana

Traveled with family and small children
Pool was nice
Stayed 4 nights in Aug 2022
Response from Gerente on Sep 6, 2022
Thank you for coming.We are always looking to be better, hopefully next time you like more of our hotel.

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, comfortable and beautiful view
We had a great stay at Vista Vallarta. We booked last minute when other plans fell through so we didn't know much about the hotel or the area, but we had a great time. The staff was very friendly and helpful, and the property was comfortable and well suited to families. The beach is very quiet because it is a little ways away from town, so there was always a palapa available when we wanted one. We would definitely stay here again!
Stayed 3 nights in Jul 2022
Response from Manager on Sep 6, 2022
Thank you very much for coming, and for your kind words, we hope to see you soon.

8/10 Good

Ismael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 1 night in Jul 2022
Response from GERENTE DEL HOTEL on Jul 11, 2022
Muchas gracias por tomarse el tiempo de compartir su experiencia en nuestras instalaciones. Con gusto lo esperamos de nuevo.