Ratings based on 7 Verified Reviews
They paid and stayed. We double-checked.
2.9 Room cleanliness
2.9 Service & staff
3.3 Room comfort
2.9 Hotel condition
They paid and stayed.
Recommendedby Sue G from Sydney
The best locationPosted Jul 15, 2013 on Hotels.com
The Perhentian Island Resort is definitely in the best location on the island, we stayed for 4 nights recently. The staff were very friendly and helpful, and although the room was a bit worn it was spacious and clean, the bathroom was also a pleasant surprise with a great shower and bathtub. The rooms were cleaned every day and clean towels, bottled water and tea/coffee replenished, the A/C also worked really well. Only negatives were a large pile of rubble left outside our bungalow and a lack of grounds keeping, also the pool was closed for maintenance for the first two days of our stay - but with a beach like this one who cares about the pool! Highlights were the PADI dive tours, eating at the many different restaurants (especially Mamas), and swimming/snorkelling in the amazing blue water - awesome!
for Everyoneby A verified traveler from Australia
Not much going for the resort, beach is greatPosted Oct 26, 2012
Pros: We saw monkeys, squirrels and turtles in the vicinity
Cons: Very run down resort, closed pool
Location: Fantastic beach
The pool was a filthy green bio hazard and was closed, this should have been disclosed to us while we were booking. The room was run down, mouldy shower curtains and drippy air conditioner. The only good thing there was the beach.
for Everyoneby A verified traveler
Did not live up to our expectationsPosted Oct 1, 2012
Cons: Rude staff, lack of atmosphere, overpriced food and drinks
Location: Location was lovely - the beach is stunning
This hotel was a real disappointment - certainly not the island paradise we had been expecting. We arrived early in the day and the hotel did kindly let us check in but the room they gave us was disgusting - old, dirty, unbearably hot. The air conditioning unit (so essential in this heat) was ancient - it did not work and was very noisy, and the vents were filthy. The bathroom was dirty, there were insects splatted all over the wall. The swimming pool had clearly not been used in a long time, it was green, smelly and full of insects. Despite the problems with the rooms, the main issue at Perhentian Island Resort was the complete lack of atmosphere – there did not seem to be many other guests staying there and many things weren’t available e.g. the bbq dinners were not running. I’ve already mentioned the swimming pool was not available. This meant that it was a depressing atmosphere and not somewhere we wanted to relax and spend time in the evenings. It was also very expensive to eat / drink at the resort. We ended up walking to nearby resorts for dinner every night and found a much nicer environment and better and cheaper food. Finally, I could not believe how rude and unhelpful all of their staff were to us during our stay. We did not understand why – Malaysian staff elsewhere on our trip were wonderful. It really felt like they did not want our business. I would definitely not recommend this hotel to others – there are far better options on Perhentian Besar.
for Familiesby sunber
not worth moneyPosted Aug 6, 2012 on Hotels.com
location great, not worth money. room dirty. bathroom dirty. they need to buy a broom and cleaning supplies plus hire a few people...
for Couplesby A verified traveler
Good hotel with minor weaknesses.Posted Jul 23, 2012 on Hotels.com
The hotel's location is really great, and with one of the best beaches on the Island. If you get too tired of the ocean, you have the opportunity to do some nature exploring in the sorrounding area. The condition of the hotel was ok, but it could be a bit better when taking the price into consideration (guess you pay for the location)! The restaurant is pretty expensive compared to other places i Malaysia and on the Island. They mostly serve buffet (do have other dishes) and they then charge 10% extra for service - we almost had no service, so being charged this amount + 6% tax was a bit "greedy"! Overall, the hotel is good (clean etc.) but the staff could be improved.
Recommendedby Finnish woman
Posted Jun 11, 2012 on Hotels.com
We stayed there 4 nights. Towels were not clean and a cleaner lady stole my flipflop and when i went out i saw her my flipflops ans asked then back. Rentaurant service was bad! Nice beach but i wouldn't stay there anymore.
for Everyoneby Alfiya from Moscow, Russia
Best hotel in PerhentianPosted May 2, 2012
Pros: snorkling opportunity,free drinking water,teapot, a lot of animals, hot shower
Cons: canteen because it's expensive
Location: the best location near corals
It's the best hotel in Perhentian. There are big territory, flowers and a lot of animals. you don't need to go anywhere to see squrrels, gecos, birds, turtiles, sharks etc. you can go snorkling near the hotel (corals, a lot of fish, turtils), no need to go anywhere. Clean room, everything in the room you need. Tea, coffee.creamer is complimentary recharged every day. you can take drinking water from dining room freely, no need to pay for water. it's big plus. There is teapot in the room, you can make tea and coffee for yourself. very calm and nice to rest with children even with very small one. we staied with our baby (1 year 9 month) and it was good, no noise, everything ok. we saw all hotels in this island and Perhentian island resort is the best. We visited it second time because first time we like it very much! I recommend this hotel, but you need to book beforehand because it's full on weekends. On weekdays it's almost empty, on weekends it's full. The price in expedia is better then in the hotel itself. Book and enjoy nice holiday.