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Reviews of Suites Antonio´s

3 out of 5
Suites Antonio´s
Jr. Arequipa No. 840, Puno, PUNO

Reviews

8.4

Very Good

Rating 10 - Excellent. 141 out of 360 reviews" "
Rating 8 - Good. 167 out of 360 reviews" "
Rating 6 - Okay. 40 out of 360 reviews" "
Rating 4 - Poor. 5 out of 360 reviews" "
Rating 2 - Terrible. 7 out of 360 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the breakfast was awesome, so many choice. Rooms are clean, internet is not as good as I was expected but it was ok.
Stayed 2 nights in Mar 2020

10/10 Excellent

Paloma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
For the price, it was great! Was pleasantly surprised by this property. A little dated, but had everything you could need. Great shower! Tea everywhere! Also, great location.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Dec 2019

6/10 Okay

Adrian

Liked: Staff & service
Good service recovery
When I arrived I was told there was an issue with my room and I could not stay. To their credit though they had booked an alternative (about the same standard), guaranteed the same price and also booked and paid for a taxi to get me there. Shame I didn’t get to stay, but excellent service recovery.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, hot shower, good breakfast and friendly staff...all you need for a pleasant stay.
Stayed 1 night in Oct 2019

8/10 Good

Douglas

Stayed 1 night in Sep 2019

6/10 Okay

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice but cold
Good hotel for the price, but the building has no heating, and the room was uncomfortably cold. We asked for a heater, but it was too small and couldn't keep up. Front desk tried to charge me extra for it, rather unusual charge in a hotel. Room was nice and clean, hot shower, decent breakfast, plenty of tea drinks to choose from. Close to the main square, would recommend but not in the winter.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing woman on reception. So friendly and helpful, can't believe it is so cheap. Stay there!
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended!
This place was such a good deal! My friend and I booked separate rooms and they were both totally fine. We also went on the $18 full-day island tour on the "speed boat" (ferry) and enjoyed it immensely.
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveler

Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
Very spacious with separate room for main bed and very large bathroom.
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to the place before 6 am. The plan was to leave the luggage and go on a tour. However, we got food poisoning on the bus and were too sick to do anything. The lady checked us right in regardless of check in time. They also did all our bookings for us from tours to bus tickets/taxis. And their breakfast was awesome!
Stayed 1 night in May 2019

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travellers Rest
Breakfast was brilliant! Room comfy and spacious. Bonus of hot water plus coffee and t- bags on every floor. Position 5 mins walk from restaurants and bars.
Stayed 1 night in May 2019

8/10 Good

Pui Yee Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable. Friendly staff. Great breakfast. The even allowed us to store bags when we left for an overnight to Lake Titicaca.
Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Scammers
The women scammed us and charged us for laundry twice. Of course spoke to us separately and asked for cash
Stayed 1 night in May 2019

2/10 Terrible

Kevin James

Liked: Cleanliness
Disliked: Staff & service
Medium at best
The room is cold and doesn’t have any heat. The staff don’t really give you accurate information which caused issues. Really wouldn’t stay there again.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel.
Stayed 1 night in Apr 2019

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
What a lovely surprise! This hotel is great value for the level of service, the comfort of the rooms, and the wonderful breakfast on offer.also an excellent location. If I'm ever in Puno again I will definitely be staying at Antonio's.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE, they are scam artists!
DO NOT STAY HERE, they are scam artists!
Stayed 1 night in Feb 2019

8/10 Good

andrew

Liked: Cleanliness, staff & service, room comfort
A fair price for a budget hotel.
This was our second stay at this hotel, and they took care of our bags whilst we visited the Uros islands. Unbelievably, we got room 209 again, which has the worst views in hotel history. The room was clean and comfortable with a good shower. The WiFi was worse this time, bordering on unworkable, possibly because the hotel was busier. Breakfast (no eggs) was a great spread again. There is some noise as with many older hotels. Despite the flaws, I feel that I paid a fair price for my stay, and I would stay here again, but definitely not in room 209!
Stayed 1 night in Feb 2019

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fair price force budget hotel.
The room was clean and comfortable and shower was great. The views from room 209 are probably the worst I have ever suffered, and I recommend bricking up the windows and inserting a vent! The staff were outstandingly helpful at all times and I thank them all profusely. The breakfast was a really great spread, despite being our first breakfast in South America which didn't offer eggs, and I enjoyed it immensely. The WiFi was just about workable on this occasion. The building is quite old and therefore some noise is inevitable. Despite the flaws, I feel that I paid a fair price for my stay, and I wouldn't hesitate to stay again.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great and really nice and helpfull. The hotel needs to be refreshed (carpet on the floor is old) but it is really cleaned. The breakfast was delicious too. Thank you so much for todos.
Stayed 2 nights in Jan 2019

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spacious room, great service, friendly staff, delicious breakfast and amazing location. Loved our stay.
Stayed 1 night in Dec 2018

10/10 Excellent

Birgit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place right in the middle of Puno
It was a good stay. The girl that welcomed us was wonderful, so friendly and helpful. We came quite early and did not expect to be able to checkin but she made it happen that we could checkin. Breakfast was very nice, the buffet had a lot of variety. The room was comfortable and the shower water was hot. wifi was reliable. There was hot water and tea on every floor.
Stayed 2 nights in Dec 2018

8/10 Good

Wendy, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lights above the bed weren't working,. But other than that it was fine.
Stayed 2 nights in Nov 2018

10/10 Excellent

Loralyn, Regina Canada

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Daniella was so helpful. Great place to stay. Room was clean and comfortable. Bathroom in each room Staff helped withbtours and Uber’s
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Excellent location. Good size room with hot shower. Good breakfast, Good wifi as well. Just the room is little bit dark.
Stayed 4 nights in Nov 2018

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, excellent place to stay
Excellent place to stay in Puno. Rooms were a good size, as was the bed, and extremely comfortable. Bathroom was nice with a decent shower. Breakfast was good. The service they offer were great, free pick up from the bus station and sorted out a tour of the floating islands for us from the hotel in a matter of minutes. A 5 min walk to the centre of town with a load of bars, restaurants and shops. Would highly recommend.
Stayed 1 night in Oct 2018

10/10 Excellent

JeffL, Puno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were very friendly and helpful. Rooms were simple but clean and the beds comfortable. Breakfast covered all the usual cereal, bread and egg options.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The place is very comfortable and very clean. Our room was quiet. There. Is seating and a tea service on each floor. This is where the WiFi worked the best.
Stayed 2 nights in Sep 2018

8/10 Good

Maria, Toronto, ON

Liked: Staff & service, room comfort
near the main square, great customer service and good breakfast
Stayed 1 night in Sep 2018

10/10 Excellent

Domingo, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, very accommodating staff, arosario at the feont desk is exceptional. They serve a very good breakfast, rooms are 110V ready, just few blocks to Plaza de Armas, heat and hot water. Thanks much!!!
Stayed 2 nights in Aug 2018

6/10 Okay

Erin, Barrie, Ontario

Liked: Cleanliness, staff & service, room comfort
This hotel is conveniently located near the the Plasa Armas, however it is very dated. The linens are clean and the beds are comfortable but the whole hotel needs to be updated.
Stayed 3 nights in Aug 2018

6/10 Okay

Edgard, RI

Liked: Staff & service
Disliked: Property conditions & facilities
Hotel needs maintenance.
First night the power went off at the Hotel, the emergency lights on the hallways did not work. Thanks god we had a small fashlight. They fix it within 10 minutes. The hot water is another issue. You have to open the hot water faucett and wait for about 20 minutes and then the hot water began to run.
Stayed 4 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
need a taxi
a longish walk to town through a sketchy part of town
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Staff were very hospitable and good; but the rooms were pretty cold with a gas heater that wouldn’t warm anything unless it was right next to it. The rooms stayed very cold. Enough blankets were provided on the bed, but that didn’t help with the cold rooms unless you stayed under blankets all day long. Hot water was partially available in the bath room.
Stayed 1 night in Jul 2018

2/10 Terrible

AHA, fontana Ca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here
Room was so so filthy. Towels brown, stained and smelled of BO. Jose, the man at reception behaved cruelly. He attempted to remove our electric heater even after I explained that the gas tank of the gas heater he wanted us to use had leaked and made us exit the room and open all of the windows. He attempted to remove the electric heater twice by sending someone to do it for him. He told us that Expedia’s description didn’t say heating was included therefore the hotel didn’t have to provide heating. Puno was in the low 30s at night!! He was just an awful person to speak to. Restroom smelled of urine. The entire room was just very dirty.
Stayed 3 nights in Jun 2018

8/10 Good

angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel
Great location and hot water😊
Stayed 3 nights in Jun 2018

8/10 Good

Suzy, Sydney, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice central hotel, excellent value for money. Simple but adequate breakfast. Only problem was I could not get hot water on one night even with leaving the water running for 10 minutes. I appreciated the pick up by the hotel from the bus station. This is a very nice gesture.
Stayed 1 night in May 2018

8/10 Good

Guy

Liked: Cleanliness, staff & service, room comfort
Excellent location, very customer oriented staff. The physical building is cold including the room. Room needs repair and upgrade. Had hot water faucet leaking continously..had to close the valve.
Stayed 4 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff was super!! They really helped us out! And loved the coffee and tea on every floor!!!
Stayed 2 nights in May 2018

2/10 Terrible

Eilidh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booking cancelled with no explanation.
I never got to stay here. I was informed that my booking had been cancelled but they offered me a room at their sister hotel at more than twice the price, luckily I was able to find somewhere which was at a similar price. I had assumed there was some problem with the hotel so imagine my surprise when a tour shuttle bus I was on stopped at the hotel to pick up passengers. I can only assume I was cancelled as I had got the room at on a secret price deal which they must have thought was too cheap.

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bargain hotel
Great value for money. Free tea outside door. Hot water showers and good walking distance to plaza de armas. Breakfast was buffet style with fresh fruits, rolls, ham and cheese. It would be my first choice if I visit Puno again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth
Good value for money. Staff is very helpful. Walking distance to shops and restaurants. Recommend!
Stayed 1 night in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slow WiFi, otherwise great
Everything was good, except the WiFi which was too slow / weak and breakfast which didn’t include eggs or anything hot. Good location. Hot shower.

6/10 Okay

Babu, NJ, USA

Liked: Staff & service
Value for money
This hotel is great for people with a tight budget. The rooms are not air conditioned and carry a musky smell, which takes getting used to. The already limited plug points are not in a good working condition and the lights in the room are dull. The facility is old and can use some spruce up.
Stayed 2 nights in Mar 2018