Ratings based on 73 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.2 Room cleanliness
4.6 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Mississauga, Ontario

Very glad we picked this hotel

Posted Mar 15, 2015
As soon as we booked the hotel, we received a welcome message plus a complimentary bus station pick up service. We were very impressed. The hotel was very central and in a good location. The room was basic but clean and tidy. The coco tea/coffee was right outside of door. The breakfast was very good, with lots of fruits for options. The staffs were all very friendly and helpful. We had the best pizza in Peru with the help of a stuff. It was a nice small family style hotel. The price was good too. We were very pleased.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Portland, OR

Posted Jan 11, 2015
Pros: Breakfast, free transfers, tour help.
Cons: Heater for the room.
Location: Right off the main square.
They picked me up from the bus station at 5 AM and let me check in early at about 8 so I had time to freshen up before attending the tour they helped me book. The staff also booked my bus to La Paz for me. The free breakfast was the best I had in Peru and Bolivia with eggs cooked to order as well as fruit and bread.
5 out of 5
Recommended
for Everyone
by A verified traveler

Central location, nice service

Posted Jan 2, 2015
Location: Near the central plaza. Restaurants are a short walk away.
Hotel was very helpful in setting up a shuttle for us to get to and from the airport for a cheap fair. The room was comfortable. They promptly brought us a heater in the evening upon request. Breakfast was great.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom australia

Wonderfully friendly and helpful staff.

Posted Dec 10, 2014
We felt very welcome and the staff spoke English, which helped. Fast internet in the lobby, great breakfast. The staff made many phone calls for me. Also, family friendly.
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice place for the money

Posted Dec 9, 2014
1. Very friendly staff: always ready to help, answer questions, organize tours, transfers, etc. 2. Excellent breakfast: eggs, cereal, yogurt, variety of fruits. 3. Big, quiet rooms, but beds are not too comfortable. 4. Location is very close to the Plaza de Armas, yet a bit aside from the main havoc. 5. Good wi-fi. Very nice stay overall!
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

one stay in Puno

Posted Dec 4, 2014 on Hotels.com
It is a very lovely hotel. The staff was extremely helpful. The room is a little bit old and the neighborhood was somehow noisy when we stayed there. The breakfast there was great.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Friendly and helpful

Posted Nov 18, 2014
Pros: The extremely helpful staff who spoke good English)
The hotel staff were excellent, helped us arrange a good day trip of Lake Titicaca and printed our boarding passes for us, plus arranged transport to airport. The breakfasts were excellent and included freshly cooked eggs. The room was clean if basic, but good value for money. It was also very centrally located near Plaza des Armas. I would recommend this as a good, non-fancy place to stay. The shower was OK, if you let the water run a little while to heat up, and avoid showering at peak times (7am - 8am and 6pm-7pm).
5 out of 5
Recommended
for Getaway With Friends
by Johnfrom New Zealand

Lovely staff and lovely stay

Posted Nov 15, 2014 on Hotels.com
Attentive and friendly staff who booked all our excursions and looked after us wonderfully. Thoroughly enjoyed our stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Madrid

Hotel céntrico, comdo y en perfecto estado.

Posted Nov 13, 2014
Me recogieron de manera gratuita en la estacion de autobuses a pesar de llegar a altas horas de la noche. El trato del personal no pudo ser mejor, amabilidad, atención y todo facilidades. Las instalaciones impecables, limpias y en perfecto funcionamiento. Te y cafe en todos los pisos y desayuno buffet incluido en le precio de la habitacion. En general 10 sobre 10, muy recomendable.
4 out of 5
Recommended
for Personal Event
by Wander Yukiofrom São Paulo

Abençoada hospedagem

Posted Oct 30, 2014 on Hotels.com
Ótimo café da manhã, recepção atenciosa, uso livre do computador no hall e se localiza próximo da região turística central da cidade.