Ratings based on 27 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Overnight Stay Before Destination
by David from New York, NY

Claim of 3-bed rooms is deceptive

Posted Mar 18, 2014 on Hotels.com
Location and staff were very good but the claim that the room had 3 beds was deceptive. While it technically did have 3 beds, two of them were pushed together and could not be separated.
5 out of 5
Recommended
by J & J from Houston, Texas

Nice hotel and well located

Posted Feb 23, 2014 on Hotels.com
We had a pleasant stay. The staff was helpful in recommending local restaurants. The WiFi service was especially welcome, since we had been out of touch for several days.
5 out of 5
Recommended
by A verified traveler

Great Stay

Posted Jan 14, 2014 on Hotels.com
This hotel was a great location. They were very helpful in arranging a Penguin Tour for us at the last minute. Hotel is a bit dated but very comfortable and provided all the necessities needed. We enjoyed our stay!
2 out of 5
by Gud

Overpriced

Posted Jan 13, 2014
This hotel is just OK. Rooms are old. Matress is old.
4 out of 5
Recommended
for Everyone
by A verified traveler

Dinner in hotel restaurant

Posted Jan 9, 2014
Pros: location and room size
Cons: Not run out of certain food items.
Location: A block from the main shopping area
The dining room has a nice view. The food was okay even though the guides said it was one of the best restaurants in town. The night we ate, there was no beef available.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Jan 9, 2014
Pros: Restaurant room had a great outlook and was very comfortable.
Cons: The room was too hot.
Location: Very central. Close to shops and supermarket.
Fantastic stay- everything you could wish for for a reasonable price.
3 out of 5
Recommended
for Everyone
by Geoff from Falkland Islands

OH hotel but currently in a building site!

Posted Aug 12, 2013
Pros: Centrally located and cosy.
Cons: Currently in a building site.
Location: Excellent location for other restaurants and shopping.
Hotel is centrally located and comfortable. Restaurant bar quite cosy but food was nothing special. Biggest downside at present is that the hotel is located alongside the river which flooded a couple of years ago and the whole of the central belt of park and walkways is currently undergoing rebuild so leaving the hotel in the middle of a building site. Spoke to the desk and they advise it will be like it for the remainder of the year. I and my driver had to carry my bags some 80 metres to get to the front of the hotel through mud compounded by seasonal rain. Went to breakfast at 0730 on a Saturday morning to find the only member of staff asleep on the till and was still asleep when we left and three other travellers watched in amusement as they had their breakfast buffet (only average).
4 out of 5
Recommended
for Business Travelers
by Konrad

Posted Jan 22, 2013 on Hotels.com
Breakfast gets a little monotonous after 10 days. Central to the main square of Punta Arenas; shopping and restaurants close by. No gym.
4 out of 5
Recommended
for Everyone
by Don from New York, NY, USA

Good spot in Punta Arenas

Posted Dec 26, 2012
Pros: Conveniently located and nice staff
Cons: The high wall on the tub - if that's a thing to complain about.
Location: On one of the main streets and very close to the bus terminal (to Ushuaia), and tour offices to Torres del Paine - walking distance from the square
Good enough in every respect not to be too negative, but the bathroom had a tub/ shower that was about three feet off the floor, and the water took bit to warm up. The hotel is on one of the main streets and very close to the bus terminal for the bus to Ushuaia, and other tour offices with tours to Torres del Paine and walking distance from the main square and town center, and there was a big supermarket a rocks throw away. The room was modest but comfortable. And the free breakfast was a good one.
4 out of 5
Recommended
by A verified traveler

Nice hotel, convenient

Posted Dec 25, 2012 on Hotels.com
This is a nice hotel with a decent restaurant inside for something quick. Breakfast was good. Staff was excellent and very helpful to me.