Ratings based on 18 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
94% of guests recommend
4.2 Room cleanliness
3.8 Service & staff
3.8 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Couples
by Christophefrom Maceio


Posted Mar 11, 2014 on Hotels.com
Melhor localização da cidade, em frente a praça das armas, quarto muito confortável, café da manhã muito bom. Apenas senti falta de um frigobar.
3 out of 5
by Clifffrom Sydney

Service could be better

Posted Feb 10, 2014 on Hotels.com
Overall it was just OK. Hotel location is very central, but the hotel service at breakfast time was vertually non-existant.
4 out of 5
for Everyone
by Flaviofrom São Paulo

Excelente localização Vista bonita dos quartos

Posted Jan 7, 2014
Pros: LocalizaçÃo
Cons: Qualidade da comida Restaurante fraco
Location: Perto de tudo
Atmosfera acolhedora
4 out of 5
by Joséfrom No

Muy bueno

Posted Sep 6, 2013 on Hotels.com
1 out of 5
by A verified traveler

Don't stay here!

Posted Jan 2, 2013 on Hotels.com
Terrible service, rude and inattentive reception. Charged us for drinks etc for other rooms which we luckily noticed and disputed. They falsely pretend you need a guide for treks that you clearly don't need a guide for ($100 per person for the guide!). The hotel is ugly and run down. More like a three star hostel.
5 out of 5
for Shopping
by Germán

Lo volvería a elegir

Posted Aug 27, 2012 on Hotels.com
Desde que entré me impactó la decoración de la recepción y del restaurant. Las habitaciones son amplias y el baño enorme. La habitación no tenía frigobar pero nos dejaron 2 botellas de agua, además de fruta por la tarde. La vista al estrecho de Magallanes es bastante buena, o hacia la Plaza de Armas donde además se ve toda la ciudad. La comida del hotel es excelente y de buen precio. El desayuno muy completo también. Hay internet gratis en las habitaciones de buena velocidad. Muy cómodo y bien decorado el bar y una especie de living, muy cómodo, junto al restaurant.
1 out of 5
by Marizilda

região central com facil acesso à todas as atraões

Posted Aug 24, 2012 on Hotels.com
Ótima. Hotel impecável, funcionários super atenciosos, prestativos e excelentes profissionais. Café da manhã bom, cardápio com várias opções deliciosas e de ótimo preço. Hotel que com certeza retornarei.
3 out of 5
by A verified travelerfrom Chicago, IL

Very basic but nicely located.

Posted Feb 13, 2012
Pros: Location and views.
Cons: Lack of air conditioning and ventilation, very noisy outside day and night.
Location: Situated on Plaza de Armas facing the Magellan's statue.
This hotel is nicely located, and the staff is mostly friendly. The room had a nice view. The room itself was very basic and small, ancient TV, and, most importantly, no ventilation. Old and dirty carpet as well, though the cleaning service was doing a good job. The only way to get some fresh air was to keep the window open, but it was very noisy outside because of the kitchen fans. Also, to our surprise, apparently there was a lot of street racing activities starting around midnight, which seemed to be very close to the hotel and very noisy as well.
5 out of 5
by A verified travelerfrom Atlanta

Excellent hotel property

Posted Jan 5, 2012 on Hotels.com
It is beautiful. It is convenient. And the rooms are quite nice. We highly recommend it. The hotel did the best they could to make up for a flawed reservation.
5 out of 5
by A verified travelerfrom Boston, Ma

Loved this hotel...made this cold and strange place very warm

Posted Oct 22, 2011
OMG we loved this place. Everyone speaks English and are very helpful with everything. They give you fruit and water every afternoon. They have a wonderful brunch breakfast with an omlete center. We had a great view and the location is wonderful! Also when you arrive they give you a free drink at the bar! Can't be beat!