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Reviews of Hotel Plaza

2.5 out of 5
Hotel Plaza
Jose Nogueira 1116, Punta Arenas, Magallanes

Reviews

8.0

Very Good

Rating 10 - Excellent. 38 out of 72 reviews" "
Rating 8 - Good. 11 out of 72 reviews" "
Rating 6 - Okay. 12 out of 72 reviews" "
Rating 4 - Poor. 6 out of 72 reviews" "
Rating 2 - Terrible. 5 out of 72 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

cecile

Liked: Cleanliness, staff & service, property conditions & facilities
Nice old, historic hotel. Great location. Very good service. Great breakfast. Comfortable stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Hsing Hwei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical building, spacious room, Easy walking to all scenic spots.0
Stayed 1 night in Mar 2024

10/10 Excellent

Bianca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic hotel in a fantastic location
Stayed 1 night in Mar 2024

10/10 Excellent

David, Cleveland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Good breakfast. Located right on the Plaza de Armas, which can be a bit noisy. Otherwise great stay after a long trip from the US.
Stayed 1 night in Feb 2024

10/10 Excellent

Sauvaluck

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room is nice and clean, convenient location. Hotel on second floor no elevator and the room we stayed the bathroom has big different steps
Stayed 2 nights in Jan 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service
Excelent everything. I strongly recommend this hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Alicia

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are extremely warm, friendly and helpful. The breakfast is full spread and delicious. They provide luggage storage. On request, they arranged our taxi to airport and prepared a to go breakfast when we had an early departure. I highly recommend this beautiful hotel!!
Stayed 1 night in Dec 2023

4/10 Poor

eyal

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Latisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Lovely wooden rooms.
Stayed 1 night in Feb 2023

10/10 Excellent

Al

Traveled with family
Liked: Staff & service, property conditions & facilities
Never stayed at a hostel before but this was much better than we imagined. Staff was great and right in the middle of a great little town.
Stayed 1 night in Jan 2023

6/10 Okay

Julius

Liked: Cleanliness, staff & service
I booked two nights at the property but i made it only on my second day and was welcomed by a really nice helpful staff named Sebastian. I didn’t stay longer than one hour and had moved to hotel primarily because I easily get scared by old style hotels. But it’s a clean.

10/10 Excellent

Josee

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, breakfast and rooms. Very recommended. Great location in the plaza and “old hotel” with a lot of charm and history. Clean, comfortable. We arrived late at night and the lady at the reception was very nice and helpful. Muchas gracias, solo buenas palabras para este hotel encantador.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the town center in a charming old building. Rooms were clean and great water pressure!

2/10 Terrible

Mahmood

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 3 nights in Feb 2022

10/10 Excellent

Denis

Stayed 1 night in Jan 2022

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, right off the plaza, easy walking distance to stores! A bit of a climbtobthe lobby in a stairwell with a slight musty odor. Good size room. Friendly and helpful staff.
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid
Easy checkin. Just a heads up that the night person spoke zero english. Google translator is your friend. Clean, comfortable beds. Good shower. Good breakfast.

4/10 Poor

RICHARD

Disliked: Staff & service, property conditions & facilities, room comfort
Dated hotel needs a refurb
Needs an update. Was given a twin rather than a double. Average breakfast. Old windows so noisy from traffic. Basically needs bringing into 21st century. 5 min walk to seafront and on the town square
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful old hotel
Excellent service;ideal location to see Punta Arenas. Beautiful old hotel Highly recommended.hope to return some day.

10/10 Excellent

VICKY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and clean, nice breakfasts, good stuff
Enjoy it

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
So much potential, but gross
I wanted to love this place. The rooms are nicely sized and laid out. It's old and could have a lot of charm. However, the paint in our room was peeling in large areas, which I can normally overlook. But in addition, the room wasn't clean. The tub and toilet were spotless but the shower and bathroom walls and the bathroom mirror were all dirty. The dust on the bathroom door was clearly visible and had been growing for months. The room door could be seen through. . With just a little love, this place could be great, but it seems like no one cares.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and friendly staff! Would stay here again.

6/10 Okay

Todd, Salt Lake City

Liked: Cleanliness
Value Hotel
This is a value based hotel good nightly rate

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service
Nice room, big bathroom. Hotel is a little run down, but not bad. Mostly the staff just seemed uncaring and uninterested in being helpful.

6/10 Okay

Ken, Logan, Utah

Liked: Cleanliness, staff & service
Great Location
The Hotel Plaza is in a great location, very close to a number of the main attractions of Punta Arenas. It is in an older historic building and the rooms were clean and comfortable. The staff was helpful and made arrangements for us for a tour. The staff knew enough english to be of assistance to our very modest spanish.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice location
The town didn't have water supply in the early morning. The hotel provided reserved water upon request.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location, helpful staff
This is a nice local hotel with a great location off the main square. The staff was most helpful arranging excursions and early morning transport to the airport.

8/10 Good

roxanne, b

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very beautiful colonial building. Located in the center of Punta Arenas. I definitely recommend a night or 2 here.

8/10 Good

Ron and Helen, New Zealand

Liked: Cleanliness, staff & service, room comfort
Great place to stay. Central.
This is a brilliant hotel with fantastic staff. They helped us plan aditional sightseeing even when that meant we would check out early. Highly recommended. We would have given 5 stars in all categories except we drew the straw for a room where the bathroom sewer was very smelly. Old hotel perhaps, faulty gully trap perhaps.

4/10 Poor

Jason, Chicago, IL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not very nice at all.
The hotel is in shoddy condition, it looks like a room from 1970. Not enough towels, no shampoo in the bathrooms, tiny tube TV sitting on an end table. Overall, definitely not worth what we paid.

10/10 Excellent

Luis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Personal extraordinariamente AMABLE, un gustazo de personas.
Stayed 1 night in Dec 2023

10/10 Excellent

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

4/10 Poor

Marco

Traveled with family
Disliked: Staff & service
El personal del hotel hace lo imposible para cobrar el impuesto de iva, siendo turisita practicamente me obligaron a pagarlo con supuestos errores de la tarjeta.
Stayed 1 night in Jul 2023

10/10 Excellent

Kuei Chen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very friendly staff.
Stayed 1 night in May 2023

8/10 Good

Francisco

Traveled with partner
Nice but overpriced
Stayed 1 night in Feb 2023

10/10 Excellent

José Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
O hotel, fica no coração do centro da cidade. É de fácil acesso as principais atividades, na cidade. Hotel é confortável, atendimento dos funcionários sao super educados, tira todas as duvidas dos hóspedes com redação aos passeios. Ficamos em suite com face para a lateral da rua com visao para a praça principal. Limpeza, conforto, tudo perfeito.
Stayed 4 nights in Jan 2023

10/10 Excellent

Clarisse R

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo
Hotel num ponto maravilhoso, com estilo lindo antigo
Stayed 1 night in Dec 2022

2/10 Terrible

Lorena

10/10 Excellent

Carlos Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena atención.
Buen hotel, las instalaciones son antiguas pero bien mantenidas. Importante destacar que no tiene ascensor y antes de llegar a hacer el check-in hay que subir un par de escaleras. Es importante para personas con movilidad limitada. En general muy buena atención.
Stayed 7 nights in Nov 2022

8/10 Good

Carmen

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Amplios espacios
El hotel es muy comodo porque los espacios son muy amplios , especiales cuando uno viaja con mucho equipaje. Habitaciones grandes y ventiladas.buen desayuno. Personal muy amable. Estacionamos en la calle, pero no es peligroso.
Stayed 3 nights in Mar 2022

4/10 Poor

Luis

Disliked: Cleanliness, property conditions & facilities, room comfort
Muy decepcionante, no recomendable
Pésimo, hotel antiguo, de difícil acceso (hall recepción en segundo piso son escaleras) se su e equipaje a mano por dos pisos antiguos equivalentes a 4 (construcción antigua) Olor a detergente y vienes desde la entrada. Camas muy malas, arreglos hechizos en habitaciones de mala calidad
Stayed 2 nights in Mar 2022

10/10 Excellent

Paulina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

6/10 Okay

Hugo

Liked: Cleanliness
Disliked: Staff & service
Hotel antiguo y en regular estado pero bien ubicad
Hotel antiguo pero bien ubicado, habitación chica baño muy simple, al Llegar no había confort y citofono no funcionaba, creo que para el Precio podría ser mejor el hotel
Stayed 1 night in Jan 2022

10/10 Excellent

Laura Viviana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiencia y el personal muy amable y atentos con los huéspedes.
Stayed 2 nights in Jan 2022

10/10 Excellent

Hernan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo muy bueno
Stayed 3 nights in Dec 2021

8/10 Good

Harri

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Nathaly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Opinión del Hotel Plaza
Estadía muy placentera, todo muy comodo, la limpieza excelente. El servicio de alimentación (solo desayuno) es muy bueno. Recomendado 100% Ubicación privilegiada.
Stayed 2 nights in Nov 2021

8/10 Good

Arthur

Traveled with family
Liked: Staff & service, room comfort
Mittelmässiges Hotel
Das Hotel liegt zentral in der Stadt. Mann kann von hier aus alles gut zu fuss erreichen. Das Haus ist ein wenig in die Jahre gekommen und würde eine Renovierung vertragen. Der Charme des Hauses gemäss Fotos ist von aussen sicherlich korrekt, jedoch sind die Zimmer und das gesamte Interieur schon lange, lange Zeit vorhanden und in Gebrauch. Das Parkieren ist rund um das Gebäude an der Strasse möglich. Ein Aufzug ist leider auch nicht vorhanden, weshalb die Koffer vom Haupteingang drei Treppen nach oben geschleppt werden mussten.
Stayed 1 night in Jan 2020