Ratings based on 97 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.1 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
by A verified traveler from New York
Nice hotel rude staff.Posted Jul 11, 2014
Pros: The pool area was nice and clean. The room was very comfortable.
I was at the front desk and I asked a question in English just to be made fun of. I also speak Spanish but am comfortable speaking English. I was really embarrassed. I think this place caters to people of certain class. But if I booked there was because I could afford to. If you want a beach in walking distance this is not the place. You would have to take a taxi to get there.
for Everyoneby A verified traveler
Posted Jul 8, 2014
we had problems with the air conditioning in the room and the wifi was in and out of service throughout the room.
for Everyoneby A verified traveler from dominican republic
Nice stay!Posted Jul 4, 2014
Not too much entretainment. Nice hotel, no good beach! Excellent facilities. Room excellent view and good comfort. Beautiful pool.
for Familiesby A verified traveler from Santo Domingo
Excellent locationPosted Jul 2, 2014
Superior rooms, good view of the marina, beautiful beaches and fabulous pools
for Couplesby A verified traveler from New York
Best ServicePosted Jul 1, 2014
Pros: Pool Areas, food was just great.
Cons: the gym could use more machinery.
Location: the surroundings were impressive, the marina just next to the hotel has a lot of beautiful things to see!
I had an amazing stay at AlSol, the staff was awesome!
for Everyoneby A verified traveler
Nice hotel.... Staff are very nice and friendlyPosted Jun 27, 2014
My experience was wonderful and will go back. Staff were wonderful and friendly.
for Everyoneby Nelson from NYC
Great buy for the price.Posted Jun 20, 2014
Pros: Food, drinks and the staff is very friendly
Cons: The beach. It is very small and the wife coverage need to be improved
Location: Oro night club is in the premises. It supposed to be one of the best in the caribbean. It is not included :(
It is not the regular resort type. Resort like with the apartment feeling privacy. Extra big rooms and very good food and location. The beach is very small. Room service can be better. Food and drinks are very good.
for Everyoneby Joy from CT
Great first visitPosted Jun 5, 2014
I really enjoyed my stay in AlSol Luxury Village. The staff were amazing most esp Angel in the front desk, he aimed to please and I was. The only think that i think that should be worked on is the FOOD. The restuarant and dining areas are faboulous abd i feel that they serve high quality ingredients, its just that they lack in proper execution. Examples are: I was so disappointed that they did not serve proper Dominican cuisine, no rice and beans, no platanos, no spanish food! Almost every dish was paired with french fries( but kudos fir the fries! Loved it! So crunchy and fresh) Not so much seafood. Like the BBQ night, i ordered Rib eye medium done, the cut was fantastic and well seasoned, the only thing is, it was RAW! Still mooing, red as can be, wasted! Best part aslo was the MOJITOS! Specifically by Francisco in the bar by the Mariners! Amazing mix!! Love it! Lastly, Please Please Please, update your brochure and inform the guest that ALL ROOM PHONE CALLS ARE NOT FREE! Its so annoying that you will see a telephone charge for local calls and toll free numbers in your final bill. Over all, i enjoyed the safe, quiet, super clean and well kept property!
for Everyoneby A verified traveler from Reisterstown, MD
Beautiful 17th Century Venice ItalyPosted Jun 2, 2014
Pros: Friendly staff; Beautiful location; Intimate non all-inclusive feel; Good Wifi; Clean beach;
Cons: Cap Cana security needs to be addressed! Collusion between security and the local cab companies to keep out non Cap Cana competitors is unacceptable.
Location: We hired a private driver from Santo Domingo so we could get a private tour, translator/assistant for the grocery store and it's cheaper to fly to SDQ
Alsol Luxury Village is a beautiful place! They are affiliated with Sanctuary (closing for renovation 08/31/2014) and Alsol Del Mar as well. My fiancee and I were there for some R N R as well as for meeting with wedding planners. Very pleased and are strongly considering holding our wedding here. Staff was friendly and helpful, we were greeted with champagne when we arrived to check-in and they even were kind/classy enough to serve some to our well deserving amigo/taxicab driver who drove us from Santo Domingo. (Shhh..... he had one glass. Please no lectures on our cab driver drinking!) We stayed here for two nights before moving over to the nearby Alsol Del Mar because we wanted to experience all their properties. Bottom Line: We received a very fair price for our room/villa; The property was foreclosed on recently due to the financial bust hangover from circa 2008, but they still maintain the grounds beautifully! One warning: Cap Cana security is very tight (FBI tight) and while appreciated, we had a very bad incident on our departure date; They attempted to shake down/bribe our cab driver and wanted to keep our private taxi out due to competitive reasons; (think mafia) Alsol claimed no control over the situation and blamed it on Cap Cana. We don't buy that, however they did send us in one of their taxi cabs to meet our private taxi at the gate; Very inconvenient however.
for Everyoneby Ivonne
Beautiful hotel, very quiet, nothing around therePosted May 26, 2014
Cons: They should have a microwave and can opener in kitchens
Location: There's nothing at walking distance. Be sure you have anything you need with you if you dont have a car.
Very comfortable and good condition facilities(like new). The only concern about it is that I paid for a full kitchen and they put me in a room with a Kitchenette(no oven, no microwave). The room was not clean enough. After a complain they made a change in the room. Please be sure they give you what you are paying for.