Ratings based on 689 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified travelerfrom Florida

Nice hotel, beautiful beach, gourmet food

Posted Jan 20, 2015
Pros: Everything we needed was easily accessible. Very comfortable, well appointed hotel.
Cons: Explicit information regarding Ocean view vs oceanfront, vs close to the beach. Don't charge for drinks in coconuts/pineapples.
Location: Stayed on the resort, wonderful beach.
We were disappointed when we first arrived. Had booked an ocean front room, which turned out to be far from the beach. You could see the beach, but we expected to be on the beach if they say ocean front. Complained to the front desk, after some discussion with the manager, we were moved to an ocean front room. Which they call premium class - so don't expect to be "on" the beach unless you order premium class. The room they gave us was awesome and the vacation from there on was wonderful. This is our 4th visit to Punta Cana, first to the Barcelo, it turned out to be THE BEST. The food at Chez Gourmet and Las Brisas was second to none. Fine dining for sure. We will definitely be returning.
3 out of 5
by A verified travelerfrom New York, NY

Great beach, bit huge and noisy.

Posted Jan 20, 2015
Pros: Beach.
Cons: Food, drinks, house wines.
Pros: 1) Beach: the beach is very long, with palm trees for shade. We found that there were plenty of chairs always available. The beach was clean, and when seaweed accumulated, there would be a group hotel staff very efficiently cleaning it up. 2) Entertainment: If you want a hotel that provides great live entertainment, this hotel did very well. But the discotech is at the family hotel, so a bit of a walk o 3) Proximity to airport: it is relatively close to the airport. 4) Wifi: no available wifi in the lounge area, always had to purchase if you wanted to use it. Cons: 1) House wines: we aren't wine snobs, but could not drink the wine. We ended up buying bottles of wines each night for dinner. They also had champagne in the mornings and some vodka for bloody mornings, both of poor quality, I think the champagne was only 7%. 2) Beach: I found the beach to be loud, lots of party boats will pass blasting the music. The views are also obstructed due to the fact that there are floating structures, where boats dock. 3) Food: buffet food had lots of variety, so was what it is fine. The restaurant food is a 4 on a 10 scale. I didn't like any of the food, and stuck to eating lobster wherever we went. TIP: the lobster is included. Note: two of the hotels were not included, the Asian and French places. And when we arrived some restaurants were all booked for our stay. Recommend this place for families or large groups, barely, definitely not for cute romantic getaway
4 out of 5
Recommended
for Everyone
by A verified travelerfrom B

Posted Jan 19, 2015
This is great quiet place for adults to relax. Only thing is to have to walk or take train over yo their Palace for dinner and all activities
4 out of 5
Recommended
for Everyone
by A verified traveler

Overall a good hotel

Posted Jan 19, 2015
Very disappointed bc we reserved a room with. King bed and while checking in, we were informed they did not have that room available and so we got stuck with a room with a double bed. Very upset about that bc we booked our hotel and room 4 months in advance. Also, hotel staff was just ok, not super friendly. But besides that, the resort itself was very nice and clean. Great beach!!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Rio, Brasil

Hotel excelente de cara para o mar!

Posted Jan 16, 2015
Tudo muito bom, principalmente porque peguei o pacote premium. Os outros também são bons mas não tem os mimos deste pacote. Vale a pena!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom ohio

Stay was great

Posted Jan 8, 2015
New Years eve party was not as good as last years, not allot of dancing like last year. Maybe because no American music was played like last year
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Paris

Couponning égale escroquerie

Posted Jan 8, 2015
Pros: L'espace, la diversité des loisirs et les thèmes de restauration la piscine ,la plage les bars le personnel attentif et dévoué
Cons: musique et luminosité resto principal confiture et marmelade au pdj prix des extras
Location: RAS Barcelo est un ghetto mais vivable
Séjour sympa dans l'ensemble, installations rénovées mais seulement à un niveau standard. Jolie piscine, très belle plage et mer des Caraibes. Personnel super mais ne disposant d'aucune marge de manœuvre face à une politique commerciale cherchant une grosse marge sur les suppléments:WIFI,golf , excursions en tous genres qui sont à des prix prohibitifs voire de l'arnaque. Les coupons ne servent qu'à appâter le touriste. Emmener des dollars US et ne pas changer en monnaie locale facilite la négociation et évite les pertes sur change. Belle ambiance et restauration typique de ce type d'établissement avec contrainte de réservation .Les musiques d'ambiance sont à changer impérativement car elles finissent par vous prendre la tête. 7 jours suffisent
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Miami, FL

Very relaxing, wonderful beach and pools

Posted Jan 7, 2015
Pros: Adult area is excellent
Cons: food . Also, it doesn't make sense that being a beach resort that they require formal wear for the restaurants
Location: excellent location, wonderful beach and pools
very good experience, my only complain is that in the bar located at the beach they didn't want to serve me a drink because I was wearing my bath suit and I didn't have a shirt. Food at restaurants is not as good as expected.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

First Time to the Dominican Republic

Posted Jan 3, 2015
Pros: Foremost the staff and workers. Everyone was friendly, helpful and made you feel welcome.
Cons: I was very satisfied with my stay and cannot suggest any improvements at this time.
Location: The location was ideal and the shuttle train facilitated travel to the casino and other hotels on the complex.
It was my intent to vacation at a resort to relax and to enjoy the ocean. I wanted to be left alone and did not want to experience any pressure of any sort. After arrival, I met with guest services and they made me aware of other activities and tours that were available if I was interested. That meeting allowed me to schedule a tour to Santo Domingo that was very enjoyable and worthwhile. The food buffet was delicious and had a great variety to choose from. The rooms were clean and close to the well maintained beach. This hotel and its staff helped me achieve my vacation objective. I greatly enjoyed my stay, will recommend this hotel to my friends and intend to return again.
4 out of 5
Recommended
for Everyone
by A verified traveler

A nice getaway.

Posted Jan 2, 2015
Relaxing, no agenda type of vacation. Beautiful views from the room, beach, pool, restaurants and the bars. A great way to unwind and do absolutely nothing.