Ratings based on 866 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
3.9 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great Hotel for honeymoon escape!!

Posted Oct 23, 2014
The overall experience was amazing. The rooms, the food, the beach and pools were extraordinary. If you ever go ask for a room with front beach view and trust me you won't regret it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Oct 22, 2014
The service was amazing, the staff made sure that they provided everything you needed from new towels, food, etc.
5 out of 5
Recommended
for Everyone
by A verified traveler from NH

Amazing Pool

Posted Oct 20, 2014
Pros: The selection at the buffets were outstanding. I like to sample different things and there were plenty to choose from.
Cons: I was surprised that there were no hand sanitizer stations anywhere. There should be some at the entrance of all the restaurants and buffet areas.
Location: Within 1/2 hour from the airport is nice. Besides that, we just went to relax.
Amazing pool with plenty of separate areas for small children. I don't know how full the resort was, but there seemed to always be plenty of room to find a lounge chair and relax in or out of the sun. The staff was very friendly and helpful.
Comment from Hotel Management
Oct 23, 2014 by Director, Hotel Management
Dear Guest, Thank you for your kind note, we are proud of having met your expectations. We really appreciated your positive feedback and we are glad to know that you had a delightful stay and that you could enjoy our pool, services and facilities. It’s nice to hear that we have met your expectations and that in general our hotel. We hope that when returning to the Dominican Republic, you will give us the opportunity to welcome you again at our resort. Sincerely, Javier Cordero Gilsanz General Manager at Barceló Bávaro Palace Deluxe.
4 out of 5
Recommended
for Everyone
by A verified traveler from oklahoma

Huge complex.

Posted Oct 19, 2014
Pros: Facilities were excellent and very we'll kept
Cons: A grill was needed by the pool or beach area. Because the size is so big, it's a major effort torun get a bite to eat during the day.
Location: We did the mountain zip line. I would highly recommend. The drive to the area was long, but provided a glimps of Dominican life.
The hotel was probably as good as it could be for its size. That being said, this is a huge complex. Getting around is difficult and it is difficult to get to know any specific staff members in only a week. But, everyone was courteous and tried hard to make our stay pleasant.
Comment from Hotel Management
Oct 23, 2014 by Director, Hotel Management
Dear Guest, Thank you very much for having chosen Barceló Bávaro Palace Deluxe for your last vacations. We are glad that we were able to provide you a delightful stay and that you enjoyed most our services and facilities having a wonderful holiday. Thank you for your compliment about our design and performance of our staff, we will glad to pass your comments to all our human team that will be more than happy receiving such a good feedback since comments such as yours, it is what definitely strengthens our philosophy of seeking the highest level of service excellence, thanks to an arduous team work, devotion and commitment of each member of our Staff that make our guests feel welcome. It would be a pleasure for us to welcome you again during a future visit in the Dominican Republic. Sincerely, Javier Cordero Gilsanz General Manager at Barceló Bávaro Palace Deluxe.
5 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Beautiful resort, very friendly & helpful staff

Posted Oct 17, 2014
Pros: LOVED EVERYTHING.!!
Cons: Nothing that my husband or I thought needs improvement.
Location: EXCELLENT LOCATION. We did not leave the resort as there was so much to do at the resort
My husband and I spend 5 nights here. It was our first vacation where we flew to the resort rather than cruising. We compared this experience to cruising overall and will definitely be coming back to this resort. Would recommend to ANYONE. I read ALL reviews before traveling & must say that the STAFF WAS EXCELLENT - NO REAL LANGUAGE BARRIERS AND THEY WERE ALL VERY VERY ACCOMODATING. THE FOOD WAS VERY GOOD, GOOD SELECTION (the buffets did get a little redundant). The HOYO 19 golf course restaurant VERY GOOD. Went to Santa Fe Steakhouse, La Comede, Kyoto & Coral Seafood. ALL GREAT except Coral Seafood (I would try the Mexican restaurant next time). We stayed in building 5 in a Master Suite Club Premium Ocean Front room. Beautiful room, VERY comfortable and HUGE. Would probably downgrade to Jr Ste Club Premium room next time. Close to everything. We LOVED OUR VACATION and will bring our 2 adult daughers with us next time.
Comment from Hotel Management
Oct 23, 2014 by Director, Hotel Management
Dear Guest, We really appreciate that you share your experience regarding to your stay in our Barceló Bávaro Palace Deluxe on Expedia. Thank you very much for your valued time to make this review since the opinion of our guests is very important and assisting for us. It is a reason for satisfaction for the whole team to read that you have enjoyed of an unforgettable experience in the hotel premises as is our goal at Barceló Bavaro Palace Deluxe. We are happy to know that everything was of your liking and the attention of our staff have contributed to make your stay unforgettable. It was very pleasant to know that you enjoyed our Club Premium services and facilities and that we were able to provide you a delightful stay. We feel proud and grateful for your compliments on the efforts and dedication on our team in the Club Premium, Thanks to employees we are able to accomplish the total satisfaction of our guests. We hope that when returning to the Dominican Republic, you will give us the opportunity to welcome you again at our resort. Sincerely, Javier Cordero Gilsanz General Manager at Barceló Bávaro Palace Deluxe.
4 out of 5
Recommended
for Everyone
by A verified traveler from Puerto Rico

Beatiful Hotel, and very big. Lots of amenities

Posted Oct 15, 2014
Pros: Take your time as soon as you can, make reservation for the exclusives restaurant, the sea food CORAL, I think is the best.
Cons: The personal service at the buffet, towell guy at the pool is always sleeping.
Location: Theres a lot of things from swiming with dolfins and sharks to shopping centers.
Its was very pleasant, we take every year a family vacation at Dominican Republic, we want to try this hotel and we founded very good, the buffet for breakfast and lunch has a great variety, excellent presentation but needs to change the menu for every day, its the same all the week, the service in that area needs improvement in customer service. Have a beatiful spa and a lot of exclusive shops. The shows during the night are good. The facilities for the kids are very good with 2 pools and a wave pool for $10.00 each/day, and the personal in this area are confiable. For the adults they have 2 big wonderfull pools, youre gone to be there and enjoy every day. The beach has that white sand and lots of chairs for the guests. The WiFi is good but you have to pay for each day. Select the Deluxe Luxury suit, is very confortable and has a jacuzzi.
Comment from Hotel Management
Oct 23, 2014 by Director, Hotel Management
Dear Guest, It was very pleasant to know that you enjoyed our services and facilities and that we were able to provide you a delightful stay. Thank you for your kind note, we are proud of having met your expectations. It is nice to know that you could enjoy most of the facilities specially the ones created for the kids. Thank you so much for your kind comment, we are glad that you like and enjoyed most of our services, grounds and facilities , regarding the food concept we regret that we were not able to fulfill all your expectations and was not of your liking since which will be forwarding to all our international chefs to continue working in improve quality of our menus in order to satisfy all our guests’ preference because we understand that importance of gastronomical options for guests who visit us from parts all over the world. Thank you for sharing your nice experience with other travelers from all over the world. Sincerely, Javier Cordero Gilsanz General Manager at Barceló Bávaro Palace Deluxe
5 out of 5
Recommended
for Everyone
by A verified traveler from Severn, MD

Nothing but great. The best

Posted Oct 15, 2014
Pros: Everything. We can not think of any negativeness at all
Cons: Internet engine. We really had a hard time connecting. Sad
Location: We did not leave the hotel at all. Did not need to, everything is around you and time flies when you are entertained.
We did not know what to expect before we took the trip. Now, that we are back home, are already make plans for the near future to bring family and to have the best time ever. We did not meet managers personally, but by the way all the crew work, we know Barcelo Babaro Deluxe is the place to take a vacation. Thank you Barcelo Bavaro for allowing us to have such a good time. Hope to be back there soon.
Comment from Hotel Management
Oct 23, 2014 by Director, Hotel Management
Dear Guest, Firstly, we would like to thank for taking your valued time to share your experience with other travelers. It was very pleasant to know that you enjoyed our services and facilities and our all inclusive system were to your liking. At Barceló Hotels & Resorts we have a commitment to provide quality service beyond our guests’ expectations, and it is a real pleasure for us to learn that we have achieved our goal with you. We hope to welcome you soon in our little paradise on your next vacation. Thank you for recommend us! Sincerely, Javier Cordero Gilsanz General Manager at Barceló Bávaro Palace Deluxe.
5 out of 5
Recommended
for Everyone
by A verified traveler from Odenton,Maryland

very nice place and unique.Our best vacation ever

Posted Oct 14, 2014
Pros: Every thing was spectacular
Cons: provide more wheelchair
Best entertainment, beautifull beach and best swimming pools. Restaurants and food were excellent also the staff of every place we were very professional. My friend wedding and reception was excellent and we are very pleased with the Resort.
Comment from Hotel Management
Oct 23, 2014 by Director, Hotel Management
Dear Guest, We appreciate you valued time to share your experience with us. We are pleased reading your review on Expedia. Thank you so much for letting us know your positive impressions in regards to your last visit in our Barceló Bávaro Palace Deluxe. We really appreciated your positive feedback and we are glad to know that you had a delightful stay and that you could enjoy our facilities, services and infrastructures. It’s nice to hear that we have met your expectations and that in general our hotel. Your opinion is very important and assisting for us to improve the quality of our service, so please be assured that we will take the issues mentioned above into consideration. We hope that when returning to the Dominican Republic, you will give us the opportunity to welcome you again at our resort. Sincerely, Javier Cordero Gilsanz General Manager at Barceló Bávaro Palace Deluxe
5 out of 5
Recommended
for Everyone
by A verified traveler from chile

Great place

Posted Oct 14, 2014
Good ratio between price and luxury, you can find all need for family or couples...
Comment from Hotel Management
Oct 23, 2014 by Director, Hotel Management
Dear Guest, We appreciate the time you have taken to share your impressions about your stay in Barceló Bávaro Palace Deluxe on Expedia since the opinion of our guests is very important and assistance to us. It is a pleasure to know that our infrastructure, restaurants and the environment of our Hotel was of your liking. It’s nice to hear that you had fun with us and we hope to have the opportunity to welcome you again one more time and be able to provide you the most memorable stay in the Caribbean. Sincerely, Javier Cordero Gilsanz General Manager at Barceló Bávaro Palace Deluxe
5 out of 5
Recommended
for Everyone
by A verified traveler from Long Beach, CA

Beautiful beachfront resort

Posted Oct 10, 2014
The hotel was absolutely amazing. Everything from the price to the size was just right. The beach was lovely, the staff friendly, the amenities plentiful, and the food was fabulous. The only negative- no free wifi and had poor reception throughout most of the resort.
Comment from Hotel Management
Oct 23, 2014 by Director, Hotel Management
Dear Guest, Thanks very much for having selected our resort as your family holiday destination and for taken the time to write your positive impressions. We are glad to hear you could enjoy our installations and facilities and that they were of your liking; also that we were able to provide you a delightful stay. As you may know, as an All-inclusive resort our guests enjoyed most of our services and there are extra services with additional cost. We are sorry for the inconveniences you may have encountered due to this fact. Hope to welcome you again to the Dominican Republic and offer you the most memorable vacations. Sincerely, Javier Cordero Gilsanz General Manager at Barceló Bávaro Palace Deluxe.