Ratings based on 342 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
80% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Baton Rouge

Nice hotel close to the beach

Posted May 22, 2015
Close to the beach. Room didn't have a table or clothing dresser.
4 out of 5
Recommended
for Everyone
by A verified traveler

Bella spiaggia e ottima posizione

Posted May 17, 2015
La posizione e la qualità della spiaggia sono state veramente una bellissima sorpresa!!!! Per il resto direi un 3 stelle all inclusive per chi non cerca il lusso e la perfezione. Evitate i ristoranti a tema perché il buffet è di buon livello.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Italia

Ottima posizione

Posted May 9, 2015
Bellissimo hotel con Green garden. Spiaggia stupenda. Ottima pulizia e buon buffet. Lo consiglierei.
1 out of 5
by A verified travelerfrom J

Very bad

Posted May 9, 2015
The check-in is at 3:00pm . I got to the hotel at 1:30 pm And they gave me the room at 5:30pm Because I had to wait until they clean the room.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Drums, PA

Decent Hotel

Posted May 4, 2015
Pros: The service staff (cleaning staff and maintenance staff, along with the bellboys, etc, etc) were really friendly and easy to get along with.
Cons: The air conditioning.
Location: Lots of trips, beautiful pool, beach was close. Lots of activities on site.
We had a nice sized hotel room, however, we did experience many problems with the room itself. First, the air conditioning did not function at first. We had the temperature set to 15 degrees Celsius and it was at a steady 29 degrees until we had called service and they had come in to fix it. Later, the room did not have any hot water which also had to get fixed by service. Our daughters room also had a broken air conditioner, which was fixed the same day she had called it in, she had no running water for a while until she had called it in. However, staff was very friendly and the maintenance service workers were quick to get the job done and did it well. Overall, the room was clean and nice, but needed some work done when it came to running water and the air conditioning. Friends of ours had more expensive rooms and they were beautiful and seemed to have no problems with it at all.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 30, 2015
EVERYTHING WAS EXCELLENT, WE HAD A PLEASANT TIME. I AM PLANNING ON RETURNING WITH MY FAMILY. I LOVED THE ROOM WE STAYED IN.
3 out of 5
by A verified travelerfrom canada

Good beach

Posted Apr 29, 2015
First time in the Dominican, was a good trip 55 min to the resort from Punta Cana once the bell boys were great quick check in then off to the room. Room was simple I asked for king bed through my booking got 2 doubles. Fridge had 1coke 1 sprite 2 beer 1 water and never got stocked after the pop was gone unless I tipped or asked got my beach towels stolen by the maid 20 bucks each food was OK wanted to book a restaurant but I couldn't need to be here Monday 7am I got there on Tuesday weird. The beach was great long walks rear sunsets the staff that clean the grounds and looked after the place we're awesome but the maids were rude.pool was nice drinks a plenty but not in your room 3:30 our room got cleaned so no after noon nap. All in all OK trip. Bring cash as there machines don't take the chip on most cards or get it at the airport. No I will not be back
5 out of 5
Recommended
for Couples
by A verified travelerfrom Redwood City, CA

Very nice resort

Posted Apr 28, 2015
Pros: Room, territory, beach, food.
Cons: The price for wifi is not reasonable.
Everything was perfect: room, pool, bars. The food was simply amazing! You can also get snacks and coffee 60 ft from the beach. They even played classical music in the main bar and during lunches/dinners, which is a really rare and enjoyable nowadays. We tried only one "a la carte" restaurant - Brazilian, it was very good. The mini bar in the room is free also. One little thing - the bottom of the sea is a little bit rocky, so water shoes are recommended. Also you can go to a nearby beach (left or right from the resort) and find the sandy sea bottom. There are lot of shady spots on the beach.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very good

Posted Apr 28, 2015
Me and my husband has very good time. Thank you so much. Everything was excellent
3 out of 5
by A verified travelerfrom Indiana

YOU GET WHAT YOU PAY FOR

Posted Apr 27, 2015
Cons: Staffs attitudes
Location: You are out in the middle of nowhere - so hope you enjoy the resort / beach.
While the resort is nice and well maintained, the staff leaves a lot to be desired. The front desk staff was extremely rude and didn't want to help with issues our group of 7 couples were experiencing with their rooms. The resort caters to French and Italian travelers and mainly doesn't want to be bothered with American tourists ( they do like the fact that Americans tip and Europeans don't). Had to wait until 5 pm for our rooms (check in is 3pm) and then on top of it - our room hadn't even been cleaned yet and they gave us the key to it! Had to ask repeatedly for a manager to rectify that issue and then we received a sub-par room. Half the time we didn't have adequate towels in our room and would have to call guest services and wait and wait and wait for towels. Food was passable - you won't starve. I could go on and on, however, suffice to say, these 7 couples will not be back.