Ratings based on 111 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
65% of guests recommend
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by kellie from KELOWNA, BC CANADA

Excellent front end staff

Posted Apr 9, 2014
We arrived late-11pm and checked in to our room. By the next morning we knew we needed to move. We went to the front desk and they were so friendly and accommodating! We scouted the resort and asked to be in building 2 and they were able to accommodate our request. Desserts and the buffet were awesome!!!!
4 out of 5
Recommended
for Everyone
by kellie from KELOWNA, BC CANADA

Excellent front end staff

Posted Apr 9, 2014
We arrived late-11pm and checked in to our room. By the next morning we knew we needed to move. We went to the front desk and they were so friendly and accommodating! We scouted the resort and asked to be in building 2 and they were able to accommodate our request. Desserts and the buffet were awesome!!!!
3 out of 5
by A verified traveler

Everything but the room

Posted Apr 6, 2014
My room was mildewy and moldy. Everything in the room stunk like mildew. The mini bar was a joke. The room needs a complete remodel. There was a cockroach on the patio. The food tasted weird and the un-eaten food and drinks were being reserved.
5 out of 5
Recommended
for Everyone
by mmmi from new york

Very nice

Posted Apr 6, 2014
Pros: everything
Cons: The beach............... should be cleaner ....................
Location: Not too many............... and very pricy..........
People was very kind, friendly and funny............ the staying comfortable ............ and beautiful view ....the food excellent............. love it .............
4 out of 5
Recommended
for Everyone
by Thayna from Boston, MA

Great time

Posted Mar 30, 2014
I had an amazing time here. I went March 19th through the 23rd. Everyone was super friendly. Happy hour, zumba, and learning how to dance bachata was the best. Food at the Brazilian restaurant, one word..Bomb!!
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean resort for the value

Posted Mar 29, 2014
Pros: Bar Bavaro bar tender Nicolas was the best.
Cons: You have to pay extra for WiFi. $60 for one device for the week.
Location: Location was great. Beach was a few feet away. Parasailing, boating, sailing, and the Dolphin Adventure were all very close.
If you are on a budget, this resort was good value for the money. The room was clean, the people were friendly, and the variety of food was adequate. Beach was only a few feet away and the animation group (entertainment) was great. They had an entertaining show every night.
4 out of 5
Recommended
for Everyone
by Shane from Canada

Nice all inclusive for the price.

Posted Mar 29, 2014
Pros: Beach, staff service, food, cleanliness.
Cons: Keep the partiers in one area. Once full, turn them away so they don't bother others trying to relax and enjoy the tranquility of a beach resort.
Location: Nice beach location. Lots to do both in the water and excursions outside the resort.
Our family of 2 adults and 2 children stayed for 12 days. The first week was nice. The place was fairly quiet where we were staying and we were quite enjoying a relaxing stay. Then the college partiers rolled in and the place got too noisy, too pushy, and they just took over the place with attitude and behaviour. Swearing, far too much drinking, cigarettes in the pool, rudeness, etc. We were in a suite far away from most of the noise but once the regular rooms got filled, they started to put them into our area. We lasted 2 nights before we moved. Our nice spacious room was replaced with a smaller room but in a quiet area with a view. The staff was very helpful there but it is too bad they just did not put all the partiers in a place of their own away from families or quiet, older groups. Better yet, just don't give out rooms to that crowd. Let them stay at the club med's or some other young resort. They had to increase security at this point so it must be a pain for the hotel as well. Food was very good at the buffet. The a la carte restaurants were OK. Japanese and Mexican were very good. Service was great from the front desk to the maids to the buffets. Beach was wonderful. Not big waves but nice to swim in. Bit of seaweed here and there. Nice walks up and down the beach. Very beautiful. Lots of activities available, some free and some not. Recommend not to go during spring break unless you want to deal with the partiers that only care about themselves.
5 out of 5
Recommended
for Everyone
by A verified traveler

Would do it again

Posted Mar 28, 2014
Pros: Clean, People are helpful
Cons: Lobster could be cooked like in America
Location: good location everything close
More then I would hope for. the beach was cleaned every morning , the watering holes were close the food was good
2 out of 5
by Lisa from New York

To large of a crowd for me

Posted Mar 24, 2014
Pros: It was very clean. The staff was kind and courteous.
Cons: The language barrier. Being American we didn't understand the shows. We felt we missed out on a lot.
Location: It was a calm and beautiful beach. We took long walks. We didn't go off the resort.
The excellent weather was the best. To large of a resort for me. Alot of non-English speaking people,staff included. The ocean there was perfect . Didn't care for the timeshare people bugging you everyday for a sale.
2 out of 5
by A verified traveler

What you get

Posted Mar 23, 2014
What you pay for is what you get here ! The only exciting thing was the staff that was for entertainment they were amazing never seemed they had a day off ! Very well no one speaks English nor care to and food was beyond horrible but we have heard it in in punta Cana