Private beach, white sand, sun loungers, beach umbrellas

Reviews of Miranda Bayahibe

3.5 out of 5
Miranda Bayahibe
Boulevard Dominicus Americanus, San Rafael del Yuma, La Altagracia

Reviews

7.4

Good

Rating 10 - Excellent. 108 out of 308 reviews" "
Rating 8 - Good. 87 out of 308 reviews" "
Rating 6 - Okay. 63 out of 308 reviews" "
Rating 4 - Poor. 26 out of 308 reviews" "
Rating 2 - Terrible. 24 out of 308 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

john

Stayed 2 nights in Oct 2021

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is elegant and yet simple.
Stayed 1 night in Oct 2021

6/10 Okay

James

Business traveler, Traveled with partner
Customer service was rude
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I love everything in the hotel The people the beach is a beautiful Thank you the persons who working on the from desk is nice Gregori
Stayed 2 nights in Aug 2021
Response from Reception Team on Aug 19, 2021
Thank you so much for your review and to have chosen us!!!. We hope to see you back here.

6/10 Okay

Joel, Miami, FL

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The property is beautiful, the beach and deck is nice, place and location are nice but we had inconveniences since the beginning like AC was not cooling, there was issues with the tv, coffee maker was broken, the room key was easily deactivated every time, they don't have a phone in the room to call the front desk, and the staff they have was not resolving the issues plus the drinks they offer to the guest are poor quality and the food is just ok.
Stayed 3 nights in Dec 2020

10/10 Excellent

Jose, Santo Domingo

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excelentes vistas, las habitaciones muy bonitas y limpias, el parque acuático excelente, todo estaba hermoso, staff muy servicial , el único problema es la comida, estaba fría y la variedad es muy poca, si mejoraran eso todo seria perfecto.
Stayed 1 night in Dec 2020

6/10 Okay

Alicia, Republica Dominicana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Definitivamente me da mucha pena tener que escribir esto, pero hay que hacerlo. Había visitado el complejo unos años atrás siendo Cadaques, en ese momento parecía un hotel boutique, No es lo mismo, el área que funciona como hotel esta totalmente descuidada, empezando por el lobby, uno siente que llega a un lugar abandonado. Desde el mobiliario hasta todo el entorno. El edificio que se me asigno, el palmera, simplemente deprimente, pasillos sucios, ascensor sucio, cristales sucios, TODO estaba lleno de polvo, arena y sucio. La habitación, fatal, siguen teniendo el mismo mobiliario, pero en peor condición, supuestamente la habitación había sido limpiada, pero estaba SUCIA, desde los muebles hasta el baño, ya no tienen las colchas bien tupidas, solo una frisada simple, marrón, de la que venden en los supermercados. La neverita no funcionaba y me tuvieron que cambiar a otra habitación. Me cambiaron a otra que no era que estaba mejor, pero por lo menos la neverita funcionaba. El aire acondicionada estaba sin tapa, y hacia el peor ruido que pueda existir, mi esposo constantemente tenia que darle un golpecito para que parara de sonar. Y el baño, bueno, para hacer el cuento corto, la ducha se nos quedo en la mano, se rompió. Sobre la comida, muy poca variedad, fría y mala. Las bebidas, regular y básicas. De verdad que es lamentablemente, ya que las condiciones del hotel no se prestan para recibir personas, por lo menos alguien que quiera pasarse unos dias de descanse y disfr
Stayed 1 night in Nov 2020

10/10 Excellent

Joe, Virginia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With a global pandemic, I couldn’t expect much. But it exceeded my expectations! Food was great! Drinks were awesome, pool and beach was super nice. Everyone was so friendly! (Shout our to dionicio who took really good care of us) the bartender lady with red hair is just too sweet, and all the boys were amazing. Thank you so much for taking good care of us during this time. Does it lack things ? Yes, but like I said during this times they won’t have everything, but regardless it will be an amazing time.
Stayed 2 nights in Sep 2020

4/10 Poor

Maria, Miami

Liked: Staff & service
Disliked: Cleanliness, amenities
The bartender Evelyn was very friendly went beyond my expectations. But the bathtub was discussting, the lobby to enter the building no lights the whole 6 days in my stayed. Also dirty towels hanging in the balcony for 5 days. The door to my room each and every time I had to go for them to make me a new key. Overall I didn't enjoy my stay. Very inconvenient also the food extremely poor. I have been to many all inclusive hotels and this by far was the WORST one would never return. The only thing that I can truly say the staff was very pleasant and all very caring.
Stayed 5 nights in Sep 2020

4/10 Poor

Maria, Santo domingo

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
A lot of mosquitoes. The room were okay and clean , there’s not hot water and the room with the refrigerator do not work. The buffet was horrible , there’s not variety of food. The drinks are terrible too. The beach and pool were okay.
Stayed 1 night in Aug 2020

2/10 Terrible

Juan, New Jersey

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse experience ever. Dirty rooms, horrible guess service, poor menu, supposed to be all inclusive but it wasn’t. What else can I say ?! Stay away
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper bueno! Me encanto! Un poco más atención a la comida! Pero lo demás está súper ! Recomiendo ir! Volvería !
Stayed 1 night in Aug 2020

8/10 Good

Susanne, NJ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and spacious, very clean room. Beautiful beach area with a stunning pier. Not a lot of activities, but great for a relaxing beach vacation. The only negative note is the food: no variety, small quantities, very bland. No snack bar between meals and they tend to run out of everything from food to beverages.
Stayed 4 nights in Nov 2019
Response from Social Media coordinator. on Dec 16, 2019
Dear guest It is a real pleasure to meet this review of your most recent stay at Miranda Resorts Bayahibe. We are very grateful that you have taken the time to share your comments. Thank you for sharing with us the things that you liked about our facilities and those that you didn't like too since in this way we can identify the areas of opportunities to improve, we will be sharing your comments with our departments to meet your expectations in a future chance. We look forward to receiving from you soon. Sincerely, Dionicio Colón Torres. Social media Corrdinator Miranda Resorts Bayahibe.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very cozy and neat, you get all you need with enough quality
Stayed 1 night in Oct 2019
Response from Eduard Torres M. on Nov 16, 2019
Good Morning, it is a pleasure for us, to know about your satisfaction at the resort, we are going to continue working, to get all the guests satisfied. please do not hesitate to contact us for any doubt. Eduard Torres M.

8/10 Good

Rolfi, Santo Domingo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good food and the place is good for families. They most have more control of people in non smoking areas because it affect the kids.
Stayed 1 night in Sep 2019
Response from Pedro c. on Nov 16, 2019
Good mornig. we hope you are fine uppon receiving this message, and at the same time to thank you about your comment, we are working on it.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

6/10 Okay

Christopher, Pittsburgh

Traveled with partner
Disliked: Staff & service, amenities
Finding this place is hard, goes by Marada and Caroques. Even locals struggle w directions. Room is clean and fine. Staff are not super friendly. The property is gorgeous w ton of potential but horribly mismanaged. They just wing it. Half deserted. Beach has little upkeep. Food is abysmal. Could be awesome place w some TLC and attitude change...but will likely crumble
Stayed 2 nights in Mar 2019
Response from Victor Baez on Apr 1, 2019
thank you for your comments, we gonna work on it, but everythin seem to be fine cause i asked you how was everything and the reponse was, everything is fine.

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La estadía en esta propiedad fue Pésima, empezando Por el personal que fueron rudos y no tienen mucho Conocimiento de nada, las habitaciones estaban pequeñas y sucias, había que pagar a las Mujeres de la limpieza para obtener un poco de servicio. No dejaban agua ni jabón y nada en el baño extra había que siempre pedirlo. La comida era uña asquerosidad, una vez le calló una Mosca a las habichuelas y pretendía solo sacarla y dejar que lá gente se la comiera. No tenían mucha variedad y los cocineros eran pésimos, me enfermé y no tenia ni siquiera agua en la habitación, tuve que llamar y pedirla y tomaron una hora en llegar con dos botellas de agua. Todos los turistas estábamos con diarrea y problemas estomacales, loS únicos que estaban contentos eran los dueños de la tienda donde se compraba el agua mineral y tónica, siendo los únicos remedios para el estómago. La playa muy rocosa y el personal acosan a las mujeres ofreciendo servicios en las habitaciones, no importa que edad tú tengas. Muy desagradable. No recomiendo este lugar a nadie. Estas no se Pudieron llamar vacaciones, lamentablemente perdimos nuestro dinero y tiempo.
Stayed 7 nights in Jan 2018

2/10 Terrible

Verified traveler

Stayed 5 nights in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

8/10 Good

Sandy, Toms River, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and grounds. The pool is clean sparkling and focal point. The area looks like a quaint European town with arched entrances and coral stone walkways. Several butterflies fluttering around and local workers always busy but not too busy for a friendly hello. However, some small issues that could have been fixed. Our safe did not work, and they promised to fix it and didn't. The beach is small and very rocky. I injured my toe bc I couldn't see rocks under the sand. Water not as clear as Dominicus Beach, however, still pretty. Another plus is the palm trees and free lounge chairs. The food was hit or miss, mostly good. The language barrier was somewhat of an issue. Overall pleased though.
Stayed 5 nights in Oct 2018

8/10 Good

Leisa, Kelowna, BC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to get change if you have large bills. Lots of mosquitos. No wifi in rooms.
Stayed 12 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great amenities, nice pool and sea views. Good restaurant
Stayed 1 night in Aug 2018

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
This place is a great place for family and couples alike. Beautiful beach and peir!
Stayed 1 night in Aug 2018

6/10 Okay

Vacationer, Kentucky, USA

Disliked: Cleanliness, room comfort
As many of the review have stated there are some nice things and some not so much. Where to start? The property in general is nice and clean. The beach sand and water is nice although the actual swimming area with no rocks at the shore is small. But there is a pier to go out to the water where it is very nice. It was quiet when we were there so no trouble with getting chairs etc. Not so good...the room was really small. As in 2 feet on either side of the bed and very small bathroom. The room had a bad mildew smell that lingered on things when I got back home. The room was clean but things like coffee maker and so on not in the best shape. And no coffee or creamer was provided one day. Leave $2 in the coffee maker lid and next day coffee! Ok the big issue was the food and service there. The selection was small but the food was ok. BUT one day at breakfast we did not get water or coffee service for at least 20 minutes. I finally had to go ask. Other meals pretty much the same thing. Leave 50 pesos and next time it was better. And be aware that if you get the "meal plan" for breakfast and dinner be aware that if you decide to have lunch it will set you back $24 per person! And it is not clear what drinks are provided when the meal is paid for. And as some people said they do not have great English ability and the majority of guests were from Spanish speaking country so for them no issue. The desk clerk said they do not get too many English speaking guests. It could be better.
Stayed 3 nights in Jul 2018

6/10 Okay

Matthew, Ohio

Liked: Cleanliness, room comfort
Most of the staff could not speak english very well. Also, the food selection was not too good. The ones that could speak English were very nice. The price of lotion was for $25. The very same lotion is actually worth $3 in the States. Every cab fair was also expensive and one place tripled the price of the fish when compared to the menu. The cab to the airport was $120 one way. That was a surprise and Huge setback for my opinion. All these little charges made my trip less fun and as a result we left the resort early. I like to plan for things and as a first time visitor I simply was unprepared and wish I was not taken advantage of. It is a bad feeling.
Stayed 6 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was very friendly and nice and welcoming. The facility was clean, and very tranquil. We had a great time and would definitely go back.
Stayed 6 nights in Jun 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Part of the staff was really rude, did not care at all about customer service.
Stayed 2 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Great location
Great location, at end of small low-rise resort area next to national park. Artificial reef has plenty of fish and some corals growing, which is exciting to see- go snorkeling. Pools, clean. Plenty of shade provided by awnings and palapas. Food, good, drinks ok- we did the all inclusive and for the price, the drinks were good, but the quality of liquor is on the low end. It's ok, drink the Presidente beer and enjoy the view. Quiet, this time of year (Memorial Day weekend)- about 5% occupancy- for real. No night life, but we didn't go for that, we wanted to swim, sun, read and re-connect- perfect. Rooms: a bit ragged, had a couple of minor problems, with safe and non-locking window, but the service tech was there in 5min. or less to remedy the problems. I could not speak to how quick the service would be should the facility be at maximum capacity. Quick 20 min shuttle (private- we prearranged) from La Romana Airport. Overall, great trip for middle aged couple looking to take a break, and who aren't too fussy. Enjoy!
Stayed 4 nights in May 2018

10/10 Excellent

Idamiz Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highlight of my trip!!
I have never fallen so in love with a hotel until I stayed here.. quiet, relaxing, and just the perfect get away for my hubby and I. We had a fantastic stay... would definitely recommend.
Stayed 2 nights in May 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 7 nights in Apr 2018

10/10 Excellent

Sarah, Miami, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel to get away from everything
The staff is very nice, I notice that a lot of people dont like to tip, but a $2 tip is nothing and It will get you better service. The staff dont talk much but if you give them conversation they are really nice and funny people. I had a great time staying at this hotel and the food taste was really good. I appreciate the fact that I had bottle water on my room every day. Yes I would go back
Stayed 6 nights in Apr 2018

2/10 Terrible

Migdalia, NY

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay away!
Rained on our faces during our sleep from the air conditioner. Shower curtain had black mold. Pots and pans we’re unusable. Tiny bugs all over kitchen and dining table. Bedroom air conditioner in bedroom, in the “upgrade” never worked well. Food gave us diarrhea. All inclusive? Not! Vodka is extra, you have to pay !
Stayed 7 nights in Apr 2018

4/10 Poor

Mar , Ct

Liked: Cleanliness, staff & service
Beautiful on the outside but...
On the outside hotel is right next to a beautiful beach, exterior, rooms, pool and landscaping is very well maintained but the room smelled with dampness like a basement, only one of 3 air conditioning units inside actually blew cold air, tv on living room had no remote, balcony door did not lock all the way, and the worst was that there is only WiFi outside of the rooms and it was so slow that kids were crying and so we ended up paying extra to stream it directly.
Stayed 7 nights in Apr 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice small hotel for family.
Hotel is located close to the beach, meals taste excelentt, water park for kids, limited all inclusive drinks variety, the Sport Bar is open after 23:00 but only for snack none alcohol, very quite and familiar hotel.
Stayed 2 nights in Apr 2018

4/10 Poor

J, USA

Disliked: Room comfort
Not worth the cost
The hotel and grounds looked very nice and clean. The room was fine except for the lack of constant hot water it would work for only about one minute at a time. This took a week to correct. Some hotel staff were friendly but many would not speak as they passed by. The food at the snack bar was completely uneatable with most of it being undercooked, cold, hard. The buffet was only marginally better with few options and much of it not cooked completely. The bar had very few drink options basically there was rum, beer, champagne, and a couple of wine choices.
Stayed 10 nights in Mar 2018

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Lovely beach and the hotel was very attractive as well. We had several complaints that make us not recommend this place but we could see great potential in it with just a few improvements. Our patio doors didn’t lock and we never were able to get someone in to fix them so most of the trip our room was unlocked. We were on the second door so our room wasn’t easily assessable but it was still unsettling and I wouldn’t have been comfortable at night if I was staying alone. We didn’t have a safe and we requested one several times. Finally they sent a locked safe and left it in the middle of the room. After 3 days we finally got someone up to unlock the safe and install it. 3 days of carrying out passports and cash around on the beach was inconvenient. My husband was sick in bed for a day and a half along with 2 other men we were traveling with, we suspect from the glasses at the bar not being washed carefully, we saw this a few times and started ordering drinks from disposable cups, or perhaps it could have been something in the food at the buffet. It happens but for it to happen to 3 of them seems unlikely it wasn’t the food or water. The staff were not very happy and at times rude. The bar tenders in particular we standoffish and it was hard to get their attention and when we did they seemed to resent getting a drink for us. Other patrons also complained. Drinks didn’t include much variety like gin or liquors or quality mix like fresh juice or fruit. Wine was limited to white
Stayed 7 nights in Mar 2018

4/10 Poor

Ron, Edmonton AB

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Good property left in the hands of poor management
The toilet ran constantly for my six day stay in spite of my many conversations with the staff. Three in my group of five got food poisoning and I heard there were many other people affected as well. The beach bar staff would hardly look at you unless you were tipping them. Unfortunately, I had only large denomination bills and nowhere on site could I get change. I don’t mind tipping but I couldn’t get my money changed into smaller denominations.
Stayed 6 nights in Mar 2018

6/10 Okay

Osvaldo, Republica Dominicana

Liked: Staff & service
Disliked: Room comfort
Weare Bayahibe
It was nice, pool was clean, the staff is very good, the beach is beautiful and clean
Stayed 3 nights in Mar 2018

2/10 Terrible

Francesca, New York

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible!! Weare is not even the hotels name!
Hotel is called Cadaqués so it was an issue to find!! At check-in I was asked for my form of payment without them even looking up my reservation,mind you I had pre-paid everything.Then when we was finally checked-in the room they had gave me double beds when I had paid for a superior studio with a King bed. When we went back to the reception and asked to speak to the supervisor she had the nerve to tell me that they didn't have anymore rooms available and what's the problem with us sleeping in 2 beds mind you am on vacation with my husband. After all the back and fourth they finally gave us a King room, and again not the one I had booked. The room was old looking and had a terrible smell like it hadn't been used in a long time.The room had no phone to call the front desk or in case of any emergency, the wifi was terrible, the remote to the air conditioner had dead batteries so we had to keep switching the batteries from the TV's remote.The food is horrible.The staff are not knowledgeable at all. There is no night life or entertainment. And to top the cake the bars close at 6pm so you left with no choice but to go to the bar at the beach which closes at 11pm. But keep in mind, we paid for an all-inclusive stay,I was being charged for drinks They only provide no frills disgusting liquor & presidente beer everything else is cash bar and you must pay there, there is no billing it to your room.The waterpark opens for 2 hours 3-5pm. Weare is a joke starting with management!!
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
3 star
We were upgraded to a suite because we arrived at 3:30 and our room wasn't ready. The staff were awesome going above and beyond for every request. The beach was nice and the pier was even nicer. Defiantly a family friendly hotel but I wish that they had more night time entertainment. The thing I would change about this resort is the food, it was bad but there weren't a lot of options and there was only 1 restaurant. And please when you book your transport and excursions DO NOT USE COMING 2 they were AWFUL! They had other staff at the resort that you can book excursions and transport with. Overall good for the price
Stayed 5 nights in Mar 2018

6/10 Okay

amer, minnesota

Liked: Staff & service
Depends what you are looking for...
I was SUPER worried about my booking here based off a bunch of recent reviews. I was pleasantly surprised. The description on the hotel IS a bit misleading, but we had a great time. The hotel is a condo/all inclusive combo, so if you are looking for lots of ppl and night life you will be disappointed. It's a quiet resort with gorgeous beaches and beautiful turquoise waters...pergect for a little r&r. I would advertise this as a 2 restaurant resort. The buffet... typical rice & beans with a few protein options, pizzas, cooked veggies, salads breads and desserts. There is also an a la carte sports bar above the lobby. Burgers, fries, nachos, pizza, sandwiches. Small menu selection, but it's an alternative to the buffet. The room is basic... we had a few issues with a.c., hot water... which w erent vacation ruining kinds of events. We spent very little time in the room anyway. Animation staff is great. There are some music engagements in the evening. I wouldn't call them shows...dj music with the karaoke and audience participation. It's more low key and provides a nice backdrop to the evening. I would definitely return... but you aren't going for the food, but rather the seclusion.
Stayed 7 nights in Feb 2018

6/10 Okay

conney

Liked: Cleanliness, staff & service, room comfort
the property was alright. the blinds in the room were broken. the location and beach with pier were amazing. the food at the buffet was just ok. if this were more of budget place, i could give it a higher rating, but for the price, it should definitely be better.
Stayed 3 nights in Feb 2018

2/10 Terrible

calinu4

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most woefull hotel with awfull food
Really bad condition with leaking toilets
Stayed 5 nights in Dec 2017

2/10 Terrible

Ezequiel, Buenos Aires

Disliked: Staff & service, property conditions & facilities, room comfort
Tourist Trap
We booked this hotel from Jan-1 to Jan-18 in an All inclusive model and it was a terrible nightmare. I reserved two rooms for 4 people. 1) I needed a wheelchair, the hotel did not have.(Even they said they were prepared for disabled) I tried to get the hotel to reserve one with me paying in advance, no luck. I had to be physically present for the hotel manager to take me to a pharmacy in order to book one after 8hs of flight. Zero customer oriented. 2) Food: No light beberages at all, only water. No milk outside breakfast!, no variety of food, no fresh juice only bottled. During 11 nights only package noodles for dinner. No piña colada, no gin tonic. 3) Accommodations: I got an upgrade due to the ammount of inconvenciences suffered, but my parents had to change room 3 times due to the dump smell, fridge not working & no heated water. 4) 45 people got food poisoning, hotel claimed it was a bacteria in the whole area. But surprisingly after that they started to give bottled water. 5) We had 2 days of full power outage, no flashlights no generator Management is inexistent, they basically hide and take no ownership of issues. Zero willingness to resolve anything. Make yourself a favor and avoid this hotel at all cost.
Stayed 17 nights in Jan 2018

8/10 Good

daniel, new york

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and beach. but
Food is good but Évery day the same Bar serve only rum and national alcohol with all inclusive if you want better alcohol like Johnny walker black or better whisky you must pay. For kids grateful place
Stayed 5 nights in Dec 2017