Ratings based on 126 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified travelerfrom Argentina

Tranquilidad y descanso total

Posted Mar 24, 2015
Pros: Excelente playa y piscinas. Muy cómodas habitaciones y departamentos. Cómodo servicio de playa y traslados dentro de las instalaciones del complejo.
Cons: El servicio de internet y wifi es restringido, debería mejorar.
Location: Las rutas son excelentes desde Punta Cana o desde La Romana. Los traslados son caros, mejor alquilar auto para pasear y comer por Bayahibe y Dominicus
Un lugar ideal para descansar, fuimos 12 días en marzo 2015. Amplias y completas instalaciones, muy agradable y tranquilo, la atención muy esmerada. La piscina, el parque acuático, la seguridad, la playa, las comodidades y la atención muy recomendables tanto para parejas, gente mayor, familias con niños. Se puede comprar pescado fresco en la playa y en el restaurante del hotel lo preparan. El menú no tiene mucha variedad pero es bueno y sabroso.
5 out of 5
Recommended
for Families
by A verified travelerfrom Houston, tx

Nice familly hotel, beautiful beach

Posted Mar 22, 2015
Pros: clean, quiet, water park
Lot of commodities, in a quiet and familial environement.
4 out of 5
Recommended
for Everyone
by A verified traveler

Love this place

Posted Mar 9, 2015
Pros: Location!! Far enough away yet close enough to town to eat at different restaurants.
Cons: Longer waterpark hours.
Location: Isla Saona, Isla Catalina, Scuba and snorkeling, National Park of the East, Bayahibe.
We've been here a couple of times before and we like it better each time. The rooms our spacious and clean. The facilities are very well kept. Even when it's busy it doesn't feel that busy because of the different areas you can be (waterpark, pools, beach, and pier). Great place. Highly recommended.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom florida

5 star

Posted Mar 6, 2015
Everything was clean. Everything worked. Private beach, Private dock, the two restaurants served excellent cuisine. overall I was extremely satisfied with the property and all the amenities. There was no need for us to leave, it was all there. It's that gem that not many people know about yet, I was expecting a big crowd over the weekend and it wasn't crowded. I will definitely return and tell my friends about this place. PS my room looked like the photo on the website as well as the entire property looks the way it does on the website. Even the sunset over the dock!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice grounds, false advertisement (No FREE

Posted Feb 20, 2015
Pros: The prices here are a little cheaper than Punta Cana, and if you are coming from Santo Domingo the drive is shorter.
Cons: Advertisement of free wifi should be corrected.
Location: unless you have local currency you will be forced to eat at the hotel restaurant. No place in town accepts credit cards, all stores require cash
Please be aware that the hotel advertises wifi in all the room, along with other amenities, but this is not true. The hotels will inform upon arrival that all the rooms are wifi capable but if you want to have internet access you are required to pay a daily fee. This hotel is located at the very end of the road that takes it to bayahibe. It advertises a huge water park which is truly a glorified couple of water slides. While staying here you will noticed that unless you have local currency you will be forced to eat at the hotel restaurant. No place in town accepts credit cards, all restaurants, bar require cash in order to complete a transaction. The food at the hotel restaurant is pretty good, the service was a somewhat slow but it was usually worth the wait. The premises are very pretty, clean, with a big shallow pool in the middle and at the end a beautiful beach covered by clean water and plenty of wild life. The rooms are cleaned but they do not have a good smell. It seems that they get cleaned once a guest checks out but they remain closed and without air conditioner which allows for moisture and humidity to accumulate while the room is not in used.
3 out of 5
Recommended
for Families
by Julianafrom Santo Domingo

Just OK.

Posted Jan 28, 2015 on Hotels.com
The hotel is OK. But the service at the restaurant is terrible... the guys were nice, but everything is too too slow. I guess you can find better hotels with the same price...
4 out of 5
Recommended
for Everyone
by A verified traveler

Ruhiger Strand, intimes Resort!

Posted Jan 27, 2015
Außerhalb von Bayahibe, direkt neben dem Nationalpark. Am Strand des Hotels war nicht viel los, was echt super war. Leider war das Essen nicht so prickelnd. Das Frühstück war OK, das Abendessen na ja. Das Personal war sehr nett.
3 out of 5
Recommended
for Families
by A verified travelerfrom Santa Clara CA

Every thing nice and fun but, always a but........

Posted Jan 24, 2015
Pros: Size, big and comfortable rooms.
Cons: hotel without own transportation. Tell the public, the name of the local city closest, and let the people now that Punta Cana is a private place.
Location: In the middle of the jungle, close place to visit 1.5 miles
without a car, you dont have chance to go to nice places like the city of Santo Domingo, Higuey, Boca de Yuma, Bayahibe etc, service in the restaurant very very friendly, menu small, excelent pizzas, good seafood and fish, very friendly staff, Karim, Mr Mendez, William Santana, the cheff, Victor and many more, rent a car is a madness, beaches beautyfull, etc...... Gracias Karim, Ruben, William..............
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Ctba

Melhor impossível!!

Posted Jan 18, 2015
Resort excelente, melhor spot na praia Bayahibe, mais tranquilo, localização na praia perfeita com cadeiras afastadas para ter privacidade. Os outros resorts q passamos caminhando pela praia tinham milhares de cadeiras empilhadas em cima da outra, nenhuma privacidade, com atividades barulhentas. Depende de cada um e oq procuram. nós (casal recem casado) obtemos o que nós procurávamos: tranquilidade, silencio, privacidade e pessoas locais alegres. Se quer mais agito e movimento, procure outro resort. Quarto muito bom e equipe de limpeza eficiente! Adoramos o atendimento no restaurante, pessoas atenciosas, com um grande sorriso, alegres... como esperavamos q o povo caribenho seria.
1 out of 5
by A verified travelerfrom Kansas City, MO

An absolutely horrible experience.

Posted Jan 12, 2015
The facility is not as promised or pictured. When we explained our unhappiness, we were told "you will be charged even if you don't stay"....we didn't! We ended up at the Westin for $20 more a night which included breakfast and a fabulous experience. Drive the short distance to there!