Ratings based on 106 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
80% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Awesome Beach

Posted Apr 17, 2014
Beach is fantastic. Hotel is clean. Bring shampoo and body wash. They do not offer extras. Staff is great. Food is mediocre, buffet style.
3 out of 5
by A verified traveler

Awesome Beach

Posted Apr 17, 2014
Beach is fantastic. Hotel is clean. Bring shampoo and body wash. They do not offer extras. Staff is great. Food is mediocre, buffet style.
4 out of 5
Recommended
for Everyone
by Darren from Chicago

Amenities

Posted Apr 8, 2014
Pros: Loved the scenery, beaches, pool, ENTERTAINERS, activities, Sun, swim up bar, cleanliness.
Cons: Food at most places, the way that a lot of staff looked at you confused when you spoke English to them, the way the guys grind you to go on excursions
Location: Paradise on the beaches. Did nothing but sun, relax, daytime activities pool/beachside
Had really nice time considering a few drawbacks that weren't explained in details of booking trip. For the money we spent it was a bargain, I think? Started out a little iffy. Needed to get used to the fact that not 1 cocktail tasted like it should or does in the states with the exception of pina coladas and a few other drinks like it. There was 1 kind of beer, El Presidente ON TAP, that tasted rough. But than again, I'm not a beer drinker. The "stocked" minibar in the room was stocked with 2 waters, 2 Pepsi's, 2- 7 up's, & 2 cans of beer that would be refilled every 2 days. The stocked portion with liquor was 4 bottles of a way off brand of brandy, vodka, rum & whiskey that tasted bad enough that I wouldn't drink. The food has a different taste & needed getting used to... It seemed like no matter where you went or what type of different restaurant you had booked, Italian, Steakhouse, Hibachi, Mexican, the food was the same exact in each place along with the buffets but just cooked in a different way. But, then it seemed like after a couple days we started getting used to it & we found what we liked and dealt with it & things started to feel better knowing what we knew about the lay of the land. I guess we are just spoiled & expected the very best in an all inclusive like we've had before. Another thing is I could swear I read we'd have 24 hour room service but we did not get it. English was not a good way to communicate? Seemed like they wanted only to speak Spanish.
4 out of 5
Recommended
for Everyone
by Colin from New Mexico

Great beaches, pools, drinks, and fun on the coast

Posted Mar 18, 2014
Pros: Clean, well-kept inside and out, excellent drinks (order rum-based, it's what they're best at), and... Did I mention the beach and swim-up bar?
Cons: Walls between rooms are THIN. If there is a baby a few rooms away, you will hear it. Bring earplugs for sleeping, just in case.
Location: There are many folks selling excursion activities on the beach. Walk around and see what you like. Diving, tours, snorkeling, fishing, and more.
The hotel lobby is open on all sides so the moment you walk "in" the place you have the sea breeze blowing on you. The lobby and place itself are both very attractive with excellent landscaping creating an atmosphere of a relaxing tropical resort, which make sense as that it what the place is. Oddly, this hotel is billed as the "party place" of the five Riu hotels in that complex though on both visits I have made were quite quiet; much more so than, say, Vegas. I advise travel here when spring break it not happening, however. The room, a deluxe, came with free wi-fi so staying in contact with the folks at home was simple. The room was exceedingly clean and our housekeeper, who we never saw, was very responsive to the notes we left requesting various things, including a blanket for my always-cold wife. The food: good, solid fare but nothing amazing even at the restaurants requiring "reservations" to attend dinner. There is something for everyone, though, and as I said the fare is solidly tasty. The staff: there is usually one person per language at the front that speaks decently in that tongue. I STRONGLY encourage you to learn some spanish before going; this makes communication MUCH EASIER. On a smartphone, look up "Duolingo" and use it. You'll learn enough to talk like a 5 year-old spanish speaker, which is good enough. The beach is amazing with fine sand and temperate (about 75°F in early March) water. Plenty of shade and loungers.
5 out of 5
Recommended
for Everyone
by Jim from Maryland

Great Riu Compound

Posted Jan 22, 2014
Pros: Rooms and beaches
Cons: Could have had another choice of coffee other than the DR type. Buffets were the same every day and the breakfast was out of bacon 2 days in a row.
Location: Except for expensive excursions there wasn't much near by. Had a great time at the Hardrock Casino.
We had a Deluxe room that was spacious and newly renovated. Staff was very friendly but could barely speak any English although I understand we are in their country. Beach and pool areas were very nice although the pool chairs were saved overnight so they were barely available.
4 out of 5
Recommended
for Everyone
by Ewa from NJ

Riu Bambu

Posted Jan 15, 2014
Pros: Almost everything I like it, except pool. Very dirty.
Cons: POOL.
4 out of 5
Recommended
for Everyone
by Kai from New Jersey

ClubHotel Riu Bambu

Posted Jan 15, 2014
Overall it was a plesant experience. The room wasn't quite what I had expected but it was still nice. The hotel staff in Riu Bambu was excellent!!!!
4 out of 5
Recommended
for Everyone
by Helen from New Jersey, USA

Stayed over New Year

Posted Jan 14, 2014
Pros: Beach, swim in bar, daily activities, atmosphere was very pleasant and relaxed. Food was decent too. Drinks were OK.
Cons: Bathrooms, they look worn. Tennis courts need work done, they were unusable.
The stay was enjoyable and I would stay in this hotel again. They can improve their bathrooms and make evening shows more interactive. The food was decent, but more variety would have been great.
4 out of 5
Recommended
for Everyone
by Ashley from New York

Nice Hotel

Posted Jan 13, 2014
It connects to all the Riu are in one location. The beach is amazing and endless. The pools were nice and a bit crowded with people so preferred to be on the beach. The rooms were clean and they also upgraded are room when we arrived which was really nice and included free wifi.
3 out of 5
by ivan from cyprus

Definately not 5 star, probably 3.5

Posted Jan 11, 2014
we spent 10 days in riu, and we been in melia before, and ocean blue after, and riu is worst of all 3, but not bad. food is average, staff at buffet restaurant rude. No umbrellas on the beach