Ratings based on 1,370 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Canada
Bravo Excellence Punta CanaPosted Nov 24, 2014
Pros: We liked everything about the place .. From the rooms , to the pool , to the beach and the meals ... All was great
Cons: going through customs ,both in and out of the Dominican Republic ,was Brute-ll
Location: Location is great .. Lots of beach
Shame on you , any one who can speak bad of such a place in such a place , carved out of the bare ground and producing such a beautiful well run Resort such as this ..
for Everyoneby A verified travelerfrom Raleigh, Nc
Nice Hotel. Large BeachPosted Nov 22, 2014
The hotel staff are great very friendly, the majority spoke English. The food was okay it was nothing fantastic. I highly recommend the omelette station for breakfast. The rooms were clean but smelled strong of mildew. The pools were great, loved the swim up bar. I wish I would've known about all the renovations taking place. The beach was nice but on the Atlantic ocean so still had a lot of waves but the water was so warm. Overall we had a good time the drinks were great, recommend the dirty banana.
for Everyoneby A verified travelerfrom North Carolina
Nice secluded hotelPosted Nov 21, 2014
Excellence Punta Cana is an amazing property that never disappointed
for Couplesby A verified traveler
Posted Nov 20, 2014
Had a great time and would highly recommend the hotel, its location and the staff.
for Couplesby A verified travelerfrom Rochester, New York
The hotel and it's staff was absolutely wonderfulPosted Nov 20, 2014
Cons: Maybe the air conditioning in the rooms, we had a master suite, living area was comfortable but the bedroom was not as good as the living area.
Location: Don't know that much location we really never left except for horse back riding! But the grounds of the resort were perfectly groomed
This was one of our better vacations, we can't wait to get back!! Food was good staff was helpful, your were greeted with a smile everywhere you went. Beach was clean, there was someone working every morning on making it a great place to relax. The shows were fantastic!! the special events like the "White Dinner" was breath taking. The work that went into that was second to none. We went horse back riding my wife was never on a horse the staff made her feel comfortable and safe. She liked it so much we went back out for a 2 hour ride, which was fun we seen some great sites along the beach. All an all this is a 5 star resort, I'm sure some people would complain about something, but we had a few hiccup's that were corrected immediately to the best of their ability! We met some people who we became friends with while there, and we all said the same thing "were coming back an soon!! Scale from one to ten! Ten no question.
for Everyoneby A verified travelerfrom boston ma
Awesome beachPosted Nov 18, 2014
Unfortunately they are going through renovations currently - woke up a few times to scraping outside our room or men talking. Room was nice, although hard bed, service good but spotty. We found the service at the beach in the excellence better but slow and not always available. food very good at dinner and great drinks especially the martini bar! gym nicer than I've seen at other resorts and the grounds were beautiful. Very good nightly entertainment. Book your transfers in advance! DR is not as easy to get around in; and bring cash - ATMs can only dispense $70 at a time in Domican pesos.
for Couplesby A verified travelerfrom Matthews, NC
Great Honeymoon ChoisePosted Nov 18, 2014
Pros: Ubiquitous beds, drinks, and food. REALLY good food.
Cons: Beds are a little on the firm side, but the sheets made up for it. If you get uncomfortable nap outside or the couch is downright comfy.
Location: Far out, about 40-50 mins by cab, lots to do though.
We arrived to glasses of champagne and cold towels at the door, and it only got better from there. The room was always stocked and all-inclusive, the drinks were always great and readily available. There are beds EVERYWHERE. It's nice just to wander and drink and nap everywhere, but there are activities as well. We went horseback riding for 2 hours and went to the show every night, which was amazing and/or hilarious depending on which night you go. And dancing, lots of fun dancing for all. Loved this place and I would've sold a kidney to stay longer. Mostly couples, so I wouldn't come here without a romantic partner of some sort.
by A verified travelerfrom uk
Run down and tired but the staff tryPosted Nov 16, 2014
It needs an overhaul to compete with surrounding hotels. They are trying to do up each restaurant in turn but the food is terrible at all but the tapas, French and Asian. The entertainment at night is that bad it's just funny. The entertainment staff try and waiting staff are attentive. I wouldn't return
for Couplesby A verified travelerfrom nyc
Great vacation!Posted Nov 15, 2014
Excellence punta cana was a very relaxing and beautiful resort. We booked the swim up suite and there was vegetation near our room that had a bird or insect of some sort that was making a loud noise after sun down. We asked for another room and the staff was extremely accommodating. Our upgraded room was even better, it included outdoor lounge chairs near the Infiniti pool. The food was plentiful and delicious (our favorites were Spice, Agave and Toscana), the nightly shows was very entertaining and enjoyable and the spa was AMAZING. Overall the experience was great. My fiancé and I love Excellence and we went to Excellence playa mujeres in Cancun a few months ago which so far is the best resort we've ever experienced. We're looking forward to excellence in oyster bay, Jamaica!
for Everyoneby A verified travelerfrom KANSAS CITY MO
FUN IN THE DOMINICAN SUN!Posted Nov 13, 2014
Pros: THE STAFF AND WILLINGNESS TO MAKE YOU COMFORTABLE
Cons: THE FOOD WAS JUST AVERAGE AT ALL OF THE RESTAURANTS.
Location: IT IS ON THE ATLANTIC OCEAN SIDE SO OCEAN WAS PRETTY ROUGH EACH DAY. IT IS VERY DIFFICULT TO GO PLACES IN YOUR OWN VEHICLE.
GREAT STAFF AND GROUNDS. FOOD NEEDS AN UPGRADE TO BE A REALLY GRAT PLACE.