Since this was my wife and I first trip out of the USA, what better place to visit was this amazing hotel. Like to call out several associates who provided excellent exceptional service. Ramon, Jacobs, Luis Roberto, Eduardo, Louise, amazing ladies at the spa Delsy and Lidy, the lady who gave us great service for room 10007. I could go on to great cooks, receptionists, lawn care, drivers. Every where we went greeted with warm, sincere smile and helloOla. The name of the hotel Excellence truly describes this amazing hotel and this amazing staff who displays superior customer service. Thank you for great 5 days. And yes we will be back soon.