Ratings based on 1,313 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
90% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from hudson, ohio

Nice all inclusive on beach.

Posted Sep 28, 2014
Would stay at Excellence again. Nice hotel. Great service. Great staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington, DC

Friendliest staff around

Posted Sep 27, 2014
What an amazing resort. Staff was friendly and efficient, quick to see to your needs without interfering in your enjoyment of the beach/pool/whatever. Rooms were nice, beach was beautiful. Drinks were amazing! I would definitely return.
5 out of 5
Recommended
for Couples
by A verified traveler from Maryland

Honeymoon Heaven!

Posted Sep 27, 2014
Pros: clean, over the top customer service & entertainment, games & fun during the day, beautiful grounds, perfect for couples, no kids!
Location: 45 minutes from airport. Location is the farthest down the coast, a little rough waters, but still nice to go in
First all inclusive & it was a wonderful experience. Everyone works so hard & everyone says Hola!! Coming back to the states I'm having a cultural shock & a little depressed how unfriendly people you come back to :) Everything is so clean all the time. If it rains people are right on top of clearing the floors. Everything is pretty much open, only 4 restaurants are inside. So bring some bug spray...some nights it was provided...it was only bad when it would rain right before. And it's just mosquitoes...no weird bugs or reptiles at all. They also fog spray something at night. All the wait staff were exceptional. The entertainment was amazing, we wanted to buy them tickets to So you think you can dance. The PR ladies became our friends! Drinks were great! Go on the zipline excursion! Don't bring back mamajuana without alcohol in it...customs kept ours :(
5 out of 5
Recommended
for Couples
by A verified traveler from gilbert, arizona

Perfect trip

Posted Sep 24, 2014
Pros: Staff, drinks, beach, pool
I have nothing negative to say except the trip had to end. The staff is some of the most genuine helpful and friendly I've ever dealt with. Our room and the property was very clean. The beach and pools are beautiful. Food was great different every day at every meal, some were better than others but over all great. 24 hr room service is amazing. Drinks are wonderful, you have to try a coconut and a banana mama! And on Fridays they do drinks in pineapples that are the best. All in all I can't wait to go back. Best resort we have ever stayed at in a long time.
5 out of 5
Recommended
for Everyone
by A verified traveler from Orange, California

Great hotel! Can't wait to go back!

Posted Sep 24, 2014
Went here on my honeymoon and was treated to extra perks (door banner, flower petals, towel birds). The hotel grounds were always clean and beautiful. Room was clean and staff is very helpful and friendly. They staff is very attentive. The fod and drinks are great and there is something for everyone. Cannot wait to book our next stay with Excellence Punta Cana!
2 out of 5
by A verified traveler from daytona beach florida

Posted Sep 23, 2014
Pros: The staff was excellent
Cons: Food cleanliness and comfortable beds
Location: Not a whole lot, just like a cruise, most all excursions cost and much more than other Caribbean countries
Resort was clean, food was terrible and if you want premium wine it isn't all inclusive, bed was hard as a board, very sore and was glad to leave, there was mold in the shower and in the pools, green mold that's was very visible
5 out of 5
Recommended
for Everyone
by A verified traveler from phoenix, az

Posted Sep 22, 2014
We were nervous about the pool closing at 6pm but it wasn't a problem at all. It was nice to spend the day at the pool and then go clean up for dinner and the evening entertainment. Not a dull moment!!
5 out of 5
Recommended
for Couples
by A verified traveler

Excellente!!

Posted Sep 17, 2014
We had an absolutely wonderful time on our vacation!! While I fully believe those with a good attitude and a zest for life will make any situation work, in this case, there was nothing we could have asked for which would have made our stay any better! The hotel staff did everything within their powers to make our travel experience one which is best described as "Excellente!!!!" A special thanks to Johnathan, our Excellence Club concierge, as he was very attentive to every detail and went above and beyond in helping us feel welcomed and comfortable. This was our second stay at Excellence Punta Cana, this time ten years after we were first married at this same resort. My wife and I, as well as the friends traveling with us, felt the resort has definitely upped the ante and expanded upon what had already been an over the top experience. I would not hesitate to return to this resort and would certainly highly recommend Excellence to anyone considering traveling to Punta Cana.
5 out of 5
Recommended
for Everyone
by A verified traveler from Long Island, New York

Amazing

Posted Sep 16, 2014
Everything was absolutely wonderful we were greeted with smiles and everyone was so polite. The service was great everywhere in the resort. Food pool and beach were amazing. We can't complain about a thing and want to return next year!
5 out of 5
Recommended
for Everyone
by A verified traveler from Kansas City, MO

Great resort experience!

Posted Sep 13, 2014
Wow. This place! The room was large, well-appointed and clean. After a couple of days, they'd even customized our minibar, the number of towels we needed, how much incense we used, etc and they even put our balled-up wet bathing suits over our balcony chairs to dry. The concierge, waitstaff, front desk... Everyone made us feel super welcome. The grounds were gorgeous, the communal areas amazing. Everything about this place was top notch. The food, while not astounding, was fresh and varied. Drinks were flowing. The evening entertainment was a bit old-fashioned, but the lounge had good music and the overall atmosphere was festive. The pools were beautiful, the beach well-kept with ample chairs and towels. Overall, this place is worth every penny. We will definitely go back! My girlfriend has done numerous resorts and was a little jaded. I'd never done a package resort and was leary. We were both astounded by the effort and work put in by Excellence Punta Cana.