Ratings based on 207 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Delightful in every wayPosted Mar 9, 2014
Pros: Clean, every detail maintained, super friendly staff, fun place.
Location: NO need to rent a car.
Be sure to go to the shows in the Tracadaro theater. They are really good.
for Everyoneby rps from new york, ny
Beautiful groundsPosted Mar 9, 2014
Pros: the grounds are absolutely stunning and very well maintained. The beach is beautiful and the water very clear. The staff was wonderful and so friendly (helps to know some basic Spanish). They are also very hardworking and very friendly towards children. Lots to do and many pools. Cons: the food is mediocre and my biggest disappointment. The rooms could use an upgrade and the mattress was a bit hard, but they are very spacious. Would be nice if the speciality restaurants had a bar (only wine was offered).
for Everyoneby A verified traveler
okPosted Mar 8, 2014
Pros: Most of the staff very nice.
Cons: The food and mattress pads on beds.
Hotel ok. Long walk to beach if by lobby. They did have a tram you could take. Food ok. Like other comments hard to get reservations for dinner. The beds did not have mattress pads on them.
by Pen from Michigan
Bahia Principe BavaroPosted Mar 4, 2014
Pros: Beautiful grounds, beautiful beaches, great weather, abundant drinks.
Cons: Better communication at front desk.
Location: Fairly close to the airport, many excursions to do. There is horsebackriding, segway tours, parasailing, snorkeling, etc.
LARGE resort which can be a problem for people who have limited mobility. Several things not to our liking in the room. Fitted sheets not really fitted, came off the mattress every night. Lights way too dim. Mini bar not refilled on time, safe had to be fixed with a new touch pad. Trams spaced out too far, you end up walking further instead of waiting for them. Wireless access very irratic in lobby.
by atm from worcester, ma
Very dissapointedPosted Mar 1, 2014
We just got back from Punta Cana, our 5th time in Dominican Republic, first time to Grand Bahia Principe Bacaro. We were 2 families one with a 3 year old daughter and us with our 4 year old daughter. We would not go back here even if it was for free! Please realize that there are four or five resorts in one. If you book Bavaro, you are basic and get the bottom of the line! As well, the customer service is terrible. For three out of seven nights we were unable to sleep because of the loud show music. Once we were there we were treated as if, " oh you are here, you didn't book the right room or upgrade, this is what you get, or if you don't like it go somewhere else." Our room was a half mile away from the beach and it's pretty hard to deal with the beach transportation when you have toddlers. Room towels were like sandpaper; had to keep room key in a wall slot in order to have lights & power on in the room; pool towels were in short supply & you had to trade a key for a towel & so forth - they were short on keys & towels every day! Buffet was boring and food was never hot. Recommend the omlet station daily - you will get hot eggs...it was difficult to get reservations at any of the specialty restaurants. The beach was PACKED daily; seating & towels a problem. Beautiful grounds but completely enclosed with fence topped with barbed wire...tells you something about the area...too bad - had high hopes for this place.
for Everyoneby A verified traveler
This a wonderful facility full of incredible staffPosted Feb 27, 2014
Pros: Clean, quiet rooms, very flexible meal choices and times. Wonderful staff
Cons: More lighting in the rooms when using room.
We had a great time, would have preferred a shorter walk/ride to the beach, however it ended up being more quiet and peaceful so we were very happy. Incredibly nice and competent staff. A great company it seems. Nice VERY CLEAN rooms and well soundproofed. Weather was great, and everything worked well. Would like more lighting in the rooms as kind of dark but otherwise great!
for Everyoneby Leslie from Slippery Rock, PA
Beautiful First-Class Resort with great beach accePosted Feb 23, 2014
Pros: The Grand Bahia Principe would be considered a large resort. It is able to offer all the amenities associated with a large resort well maintaining th
Cons: This comment is not an improvement but a suggestions that guests make sure they have and USE insect repellent and consider bringing wash clothes. Alt
Location: The resort was located a short distance from the airport and directly on the ocean. There were numerous activities available at the resort, miniature
Our week at the Grand Bahia Principe was excellent. The staff was accommodating, thoughtful, and attentive. The language barrier was our problem as my husband and I had no prior experience with Spanish. Even though we were unfamiliar with their spoken language every member of the staff we encountered was more than willing to assist us and make sure that our stay was fantastic. Upon arrival there was a slight confusion with our reservation but within a few minutes a gentleman by the name of Rudy at the check-in desk had secured us a room which was an upgraded room. Guest services was wonderful in assisting us with a purchased phone card, as well as securing an extension cord we needed for our room. The services at all of the restaurants were superb. The wait staff quickly offered refills on beverages and were always courteous. The bartenders and the wait staff at the beach and swim up pool bars were phenomenal. Lidia and Daniel (spelling) were exceptional they always greeted us a smile, remembering us as well as our drink preference.
for Familiesby A verified traveler
awesome great placePosted Feb 19, 2014
Cons: cant think of anything
Location: went swimming with dolphins and sea lions and did an outback safari which was great!
great place felt like a small town and felt very safe and my kids had a blast with all the different things to do.. day and night!!!! no question we will be going back to this place!!!!
for Everyoneby Mike from Puyallup, WA
This is the onePosted Feb 18, 2014
Pros: Quick transportation in and around the resort, service at all bars was very good. Layout was well planned and maintained, felt safe and secure.
Cons: Room service came late each day, have cold beverages ready to restock the mini bars, beer, water and soda was warm..
Location: Gotta do the zip lines, trip to Santo Domingo, stay away from the dune buggy cart things to the caves, you will regret it.
We read a lot of reviews to make sure this resort would be the one. Having never been to the Dominican, or, having a personal recommendation we had to be sure this was the one. We found the staff to be helpful, the rooms more than adequate and the facilities in good shape. We toured several other resorts, walked the beach for miles in both directions and nowhere did we see a layout as grand as this one. The beach setup, space, cleanliness and overall layout was hands down the best in the area. The buffet food was good with a theme each night. The formal restaurant food was very good, the Mediterranean seafood and Steak being the best overall in our opinion. Make sure you book your reservations within the first or second day or you won't get them, we got all of ours. Let's talk tours, we did not like the dune buggy carts to the cave or beach. What a dirty muddy mess between cow pastures and the caves were disgusting with debris and bottles floating in it, we did not swim. They also stop at shops so you can buy stuff, the vendors at the caves tried threatening me when I said we were not shopping and we were leaving. Could really intimidate the wrong people. Santo Domingo trip and zip lines were cool. The resort is big although you feel inclusive and free, no vendors hassling you in or out which is a switch from Mexico. I would highly recommend this resort to anyone and we would absolutely come back. The drinks were good, just ask them to be a little stiffer or get on the rocks.
by A verified traveler
Just too big for the staff to handlePosted Feb 17, 2014
Pros: Nice beach and pools Food was better than expected (outside of the main buffet) Staff very friendly
Cons: Room cleanliness and working appropriately Buffet food Golf course Staff attentiveness
Location: Hard Rock casino is fantastic, defintely worth the trip (8-10 min taxi) Golf (La Cana and Iberostar were great, Punta Blanca was HORRIBLE)
Have been to Punta Cana x 4 in the past. Probably wont be staying at Grand Bahia again. Bottom line...this place is just too large to adequately take care of all their guests Positives: Nice beach and pools Staff very friendly Food better than expected Negatives: Rooms outdated and something always not working. We had a large amt of ants in the room on arrival. Toilet broken x 2 during stay. In our friends room, AC broken (and proceded to flood their room) Charge you to use the safe (really?) VERY difficult to get wanted dinner reservations (and we had upgraded to the "Club Hacienda" Golf course on site (Punta Blanca) is HORRIBLE. I play a lot of golf, and this was one of the worst rip offs I have experienced. Golf course staff also was not very pleasant to deal with. Overall, this place is just too big for the staff too handle, and thus, customer service is lacking. I think there are better places in Punta Cana at comparable prices