Ratings based on 374 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
83% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario, Canada

Great staff but food was a let down

Posted Mar 24, 2015
Staff was friendly and eager to help. Rooms were clean but often smelt muggy. Wide selection of food however it tasted awful. Alcoholic beverages that were included were poorly made. Wifi services are ridiculously over priced, USD15 a day is daylight robbery. Entertainment could certainly have been better, during my last visit to the Dominican Republic I stayed at Occidental and shows were of better quality so it can be done.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ottawa

Great staff and great beach

Posted Mar 23, 2015
March 2015. Family of 4. Kids 6 and 8. Great pools. Lots of options. Busy beach but very nice and clean. Food is ok. Staff are great.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Connecticut, USA

Has everything you need, right on the beach

Posted Mar 23, 2015
Amazing time at a beautiful hotel right on the water. Also has a number of beautiful pools and a very friendly and helpful staff.
3 out of 5
by A verified travelerfrom California

A little run down!

Posted Mar 22, 2015
The place was a little run down. First the safe (that we paid for) didn't work. Then had to call maintenance to fix the fridge. When the fan and hair dryer weren't working right, we kind of gave up calling. The staff, however was always friendly and accommodating. The food was also pretty good for all inclusive.
5 out of 5
Recommended
for Families
by A verified travelerfrom New York NY

Great beach and staff

Posted Mar 21, 2015
Pros: The beach, the staff. Almost enough chaises on the beach.
Cons: New teen room, with indoor and outdoor play. Make basketball court accessible outside the 'Ambar' area. Ambar all adults anyway. Fresher mojitos.
Location: Never left the resort, beach so lovely. The catamarans in good shape and onshore wind perfect.
Last spring break we went to the Bahia Principe Coba in Mexico. This is very similar, but larger. Beach much better and only 30 minutes from the airport. The food was slightly better, and they had at least one loaf of whole wheat bread. The staff was lovely and very helpful, could not have been better. Our deal made it very low cost to upgrade to Hacienda, which kept us closer to the beach and farther from the high school and college spring breakers--worth the money. Also separate check-in with lovely staff. We had one 11 y/o and two 14 y/o olds. We chose Bahia because they loved the teen club in Mexico where they met many new friends. Mexico: interactive English speaking staff, free wifi, basketball court. DR: No basketball, no wifi, lethargic staff. Just a game room, used by 20 somethings or a 2 y/o. Would have better if called a game room so I could played with my son. No teens. A big disappointment.
3 out of 5
by A verified travelerfrom New Jersey

ok stay

Posted Mar 18, 2015
Entertainment and facilities are ok but outdated, tho the staff tried. Some of the staff is very friendly others are rude. its a large hotel. Food was mediocre at best and gets very boring after 2 days. it was an ok experience for our first time there but would choose a more upscale place in the future. Pool and beach were nice and kept clean!
4 out of 5
Recommended
for Families
by A verified travelerfrom Minnesota

Nice hotel great beaches and plenty of pools!

Posted Mar 16, 2015
Pros: Loved the location! The beaches are amazing! The staff was very friendly and helped us with what ever we needed.
Cons: It is such a large resort and it would be helpful if we were given a better overall of what to do at the resort.
Location: Our hotel is 1/2 an hour from Punta Cana. We did the boogie ride which I would not recommend the roads were very rough on the trails.
This resort is very large! We thought overall our stay was very nice. The staff were very friendly and went above and beyond to help us. There were periods of time we were without electricity and somethings in the room did not work. The staff worked quickly to change that. The food was great with a wide variety. The evening shows were also entertaining and our Grandsons enjoyed them.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new jersey

Great hotel!

Posted Mar 15, 2015
We had a blast at Grand bahia! We were there the first week of March With our 2 kids. The food was so good and the stuff was very polite and also very helpful. We have been there once before and loved it then. So glad we decided to return. Can't wait for our next stay.
4 out of 5
Recommended
for Couples
by A verified travelerfrom New Jersey

Vacation

Posted Mar 10, 2015
Pros: The beach, the pools, the room, and the grounds. The mini-rain forest with the wild parrots was beautiful.
Cons: The live entertainment.
Location: Paid for all inclusive so I didn't need to leave the resort. But the next trip, I'm definitely going to the zip line adventure.
The front desk staff were attentive and very helpful. The facilities are beautiful. Was a little disappointed with the attitude of some of the staff. Came across some very rude and indifferent employees. Not to say everyone was rude, but the individuals that we encountered made a lasting impression. Was disappointed in the quality of the live entertainment. Have been to several other resorts in DR and this was the most disappointing. The beach is beautiful, the pools are large and clean. The bar tenders were great. The maint. people were very polite and helpful when we had an issue with our toilet not flushing from the moment we checked into the room. Overall, I was very satisfied with the facility and would return in the future.
3 out of 5
Recommended
for Families
by A verified traveler

Very clean hotel, nice beach

Posted Mar 10, 2015
Pros: Very clean, very nice beach.
Cons: The availability of the a la carte restaurants The attitude of the front desk staff - not very friendly Air conditioning in the rooms
Location: Not too many sights to see, unless you book tours and activities.
We were here from March 3-8, 2015. I was very impressed by the cleanliness of the grounds and the beach. I didn't see any trash, large garbage bins, nor garbage trucks. No stinky smell of decaying food despite all the buffets! I didn't even see a garbage truck within the premises. The we had a junior suite so it is very spacious for a couple. Amazing too is the absence of mosquitoes - no single bite, even when we were outdoors at night. The staff at the restaurants/buffet hall were the best, and the front desk and guest services personnel were the worst. The food in the buffet are okay, pretty standard taste, but bountiful. We were entitled to two dinners at the a la carte restaurants, but were not able to get into the more popular French, Italian and Mediterranean ones due to limited availability, or so we were told. So, these should be booked soonest. As for the activities, there's really not much to do, unless one is willing to book them separately with the Tour Operators on cite. Just be prepared to spend a lot of money, especially for photos.