Ratings based on 381 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
83% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Los Angeles

Used to be a nice hotel

Posted Apr 16, 2015
Bought a bag at a store and they refused to give me my money back because it was damaged upon purchase. Called maintenance to get a broken lamp fixed and was done after 5 days. The waiters hardly ever came to our table to attend us except for one. His name is Luis and is the best supervisor there.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta

EXCELLENT!!

Posted Apr 12, 2015
Staff was incredible!!! So charming. Food and food options were fantastic. Japanese and Dominican restaurants were fantastic. Beach was superior. Cabana guys were so helpful. Tram device to everywhere. Came in handy after a day at the beach. Love love love the staff at Turquesa. Wellington in guest services was amazing, as was Felix and Luz at the Dominican restaurant. The entertainment team of Carlos and Jean Michel, we're so charming. My mom had the time of her life. We fell in love and will come again!!!
3 out of 5
by A verified travelerfrom New Jersey

Huge Resort

Posted Apr 11, 2015
Cons: Serve hot food and make sure the bathrooms are very clean.
My friend and I vacationed at the Grand Bahia Principe Bavaro from the 31st-5th. First let me start out with an important note to my Black and Brown friends,dark skin does sunburn!!!! I learned the hard way. My forehead and nose burned. My arms broke out in an itchy rash. PROS: The resort is beautiful and huge. I loved that there are 3 huge pools (there could be more). The drinks are awesome and sweet. My favorite was banana momma. Most of the workers were very friendly. My favorite was the young women who served in the Dominican Restaurant. She was so energetic and fun! CONS: Okay first, I got to get this off my chest...THERE WAS A ROACH IN THE BATHROOM OF THE BAVARO LOBBY!!! The food in all of the buffets were cold. The bread was always super hard. I love Dominican food, it's so flavorful but it was disappointing to always have to eat cold food. The beach chairs fill up very early, if you're not awake and out by 6 am, then you will not get a chair on the beach. There will be chairs available after 3pm. Also, the pool by the beach is the same, if you are not up and out early, there will be nothing available. That kind of sucks too because that's the only pool where all of the entertainment happens. However, the other two pools are more calm and relaxing. Also, the bathroom in the hotel room wasn't cleanest and they didn't provide wash cloths either. Overall, it was a good experience but i don't think I would visit that resort again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Really nice hotel!

Posted Apr 10, 2015
Really nice experience. I recommend when you go to make reservations to the restaurants in the resort cause if not your forced to eat at a less than ok buffet. But overall great resort. Definitely will go back!!
4 out of 5
Recommended
for Everyone
by A verified traveler

2nd time!

Posted Apr 8, 2015
Pros: Bar staff at the pool, Wilson, Jesus, and Alberto were THE BEST!! Truly second to none!
Cons: Mattress & pillows need updating.
We loved the Bahia Principe so much we came back for a second time! It didn't dissapoint. The grounds are beautiful, staff is very nice, and shows at night were great!! The only downside was the quality of mattress and pillows. The pools were clean, bar staff was fun and quick, and food was amazing! Wifi is only available for an hour (free) in the lobby, otherwise you have to pay for it. We took our kids, (9 & 11) both times and they had a great time. We rode the Segways around the resort, and this was a blast!! I'd definitely recommend visiting.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario, Canada

Great staff but food was a let down

Posted Mar 24, 2015
Staff was friendly and eager to help. Rooms were clean but often smelt muggy. Wide selection of food however it tasted awful. Alcoholic beverages that were included were poorly made. Wifi services are ridiculously over priced, USD15 a day is daylight robbery. Entertainment could certainly have been better, during my last visit to the Dominican Republic I stayed at Occidental and shows were of better quality so it can be done.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ottawa

Great staff and great beach

Posted Mar 23, 2015
March 2015. Family of 4. Kids 6 and 8. Great pools. Lots of options. Busy beach but very nice and clean. Food is ok. Staff are great.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Connecticut, USA

Has everything you need, right on the beach

Posted Mar 23, 2015
Amazing time at a beautiful hotel right on the water. Also has a number of beautiful pools and a very friendly and helpful staff.
3 out of 5
by A verified travelerfrom California

A little run down!

Posted Mar 22, 2015
The place was a little run down. First the safe (that we paid for) didn't work. Then had to call maintenance to fix the fridge. When the fan and hair dryer weren't working right, we kind of gave up calling. The staff, however was always friendly and accommodating. The food was also pretty good for all inclusive.
5 out of 5
Recommended
for Families
by A verified travelerfrom New York NY

Great beach and staff

Posted Mar 21, 2015
Pros: The beach, the staff. Almost enough chaises on the beach.
Cons: New teen room, with indoor and outdoor play. Make basketball court accessible outside the 'Ambar' area. Ambar all adults anyway. Fresher mojitos.
Location: Never left the resort, beach so lovely. The catamarans in good shape and onshore wind perfect.
Last spring break we went to the Bahia Principe Coba in Mexico. This is very similar, but larger. Beach much better and only 30 minutes from the airport. The food was slightly better, and they had at least one loaf of whole wheat bread. The staff was lovely and very helpful, could not have been better. Our deal made it very low cost to upgrade to Hacienda, which kept us closer to the beach and farther from the high school and college spring breakers--worth the money. Also separate check-in with lovely staff. We had one 11 y/o and two 14 y/o olds. We chose Bahia because they loved the teen club in Mexico where they met many new friends. Mexico: interactive English speaking staff, free wifi, basketball court. DR: No basketball, no wifi, lethargic staff. Just a game room, used by 20 somethings or a 2 y/o. Would have better if called a game room so I could played with my son. No teens. A big disappointment.