Ratings based on 422 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, Florida

The hotel is very nice.

Posted Jun 26, 2015
Pros: All the staff is professional and friendly.
Location: For me you have to stay within the property. Its far away from everything. But they entertain you so much you will not miss going anywhere else
We had a wonderful time, . Lots of food, drinks and entertainment every night. Will visit again
2 out of 5
by A verified traveler from boston ma

didnt like it

Posted Jun 22, 2015
Compared to others resorts I stay in punta Cana this was horrible
4 out of 5
Recommended
for Everyone
by A verified traveler from miami, fl

Close to beach

Posted Jun 14, 2015
Everything was great even the staff but the bed was pretty hard and the buffet food was not good. They don't have Dominican food even though you're in their country. It's very basic food, something that can be eaten anywhere in the U.S.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Good food, great activities

Posted Jun 14, 2015
Cons: Staff to speak more English Better handle noisy neighbors problems Offer Spanish classes Offer free Wi-Fi even for limited time during the day
Location: Not much to the in the area outside of the ressort
Sports, dancing classes, games around the pool - lots of activities Good food with decent selection Fast response to room maintenance requests
4 out of 5
Recommended
for Everyone
by A verified traveler

nice beach

Posted Jun 7, 2015
Nice beach friendly staff hotel could use updates but was clean service good
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Amazing

Posted May 31, 2015
I would go back to this hotel. Amazing staff, always with a smile.
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami, Florida

Great cheap all inclusive vacation.

Posted May 29, 2015
Pros: The hotel grounds are beautiful and safe. The train system which takes you around hotel premises runs fabulously as well as the beach towel exchange.
Cons: Vendors constantly pushing to sell visitors tour packages. Pool closing At 6:00 is not favorable to customers. Fruit juices taste weak and diluted.
Location: Location is great, about 20 mins from the airport.
Overall great experience. Good variety of foods at buffet but restaurants have a better dining experience. Room was clean and spacious. Beach ambiance was great!
1 out of 5
Recommended
for Everyone
by A verified traveler from Texas

Worst experience we have stayed.

Posted May 24, 2015
Cons: Improving customer service would go a long way.
Location: There is nothing nearby to do. Everything has to be done by one of the expensive tours.
My husband and I have have traveled a lot and this is by far the very worst place we have stayed. They have the worst customer service of any resort we have ever stayed at. The hotel is the size of a village so everything is spread out. It's at least a 15 minute walk to the beach Or to the front lobby. If you can get someone to help you they either are so rude you don't want to deal with them or they just pretend not to understand you. Theft is also a huge problem at this resort. They also allow all of the peddlers to hassle you on the beach. This was a terrible experience for us and we defiantly will not be going back to the Dominician Republic.
3 out of 5
Recommended
for Everyone
by A verified traveler from florida

Good hotel, quick getaway

Posted May 22, 2015
Place is not bad, need slight upgrade, staff was rude. Oh and they try to sell you vacation packages, after a 60 minute your. Absolutely annoying since you just want to be on vacation and left alone!
1 out of 5
by A verified traveler from new jersey

Room

Posted May 19, 2015
Be careful with thing o belonging you left at the room, because they stolen..: By experience... I was in the resort and one night I left my wedding ring together with other ring a next day in the morning when they going yo clean my rings disappear ! And past almost a week and I don't have any answer yet. So, be careful in the room! Lock everything valuable!