Ratings based on 426 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
84% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Overall a great experience

Posted Jul 22, 2015
Pros: +Everything was close to where we were staying. +Customer service was amazing. +Facilities were clean.
Cons: -Better WIFI connection. -Our "Luxury" suite still had a CRT with a remote that didn't work. -I wanted to know more about touring ancient sites.
Location: You have access to tour guides and also kiosks that deal with excursions to the islands and other beach activities.
The complex was phenomenal, and everything ran smoothly in terms of customer service. There was a wide selection of buffets and restaurants. We got a complimentary upgrade to the adults only section which gave us exclusive access to certain restaurants and areas of the resort, this was very pleasant as we were glad to escape the family atmosphere of kids crying and dumbed down menus. The food was good, and there was a wide selection of it! Be sure to brush up on some Spanish, because most of the staff doesn't speak English very well. This can come in handy when ordering food/drink or when you need directions to a place. The free tours to cigar factories were great. I felt there could be more information on excursions that didn't include swimming with dolphins, cruises, and over-priced tours for family oriented activities. I feel more should be done to show the culture and history of Dominican Republic. Keep in mind that SIM cards are not available on the airport, or the resort. You have to really go out of your way to purchase such a basic necessity. Vacations are meant to unplug, but I wanted my own option in terms of communicating with friends and family back home that didn't include me relying on the poor wifi connection available on site.
5 out of 5
Recommended
for Everyone
by A verified traveler from Dumfries

Beautiful Resort

Posted Jul 13, 2015
Pros: I love how cleaned and manicured their grounds were. Grand Bahia Principe Resort was exceptional in every way...food, activities and lodging.
Cons: Perhaps, pool hours can be extended longer
Location: There is the beach, parasailing, scuba diving, fishing, snorkeling, sailing and much more!! There is so much to do there...you would never get bore.
This is by far the best Hotel/Resort we've stayed so far. The people are super friendly and will go out of their way to help with any question or problem you may have.
3 out of 5
by A verified traveler from NJ

Ok resort

Posted Jul 6, 2015
Horrible hotel room. AC was broken and room full of mosquito.. Stayed at villa 35105... Called various time and nothing ...
4 out of 5
Recommended
for Everyone
by A verified traveler from m

Very nice hotel close to beach

Posted Jul 5, 2015
Resort very nice. Beach had too much sea weed. I have been to punta Cana Bavaro beach three times before. Never saw so much sea weed. Disappointed .
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, Florida

The hotel is very nice.

Posted Jun 26, 2015
Pros: All the staff is professional and friendly.
Location: For me you have to stay within the property. Its far away from everything. But they entertain you so much you will not miss going anywhere else
We had a wonderful time, . Lots of food, drinks and entertainment every night. Will visit again
2 out of 5
by A verified traveler from boston ma

didnt like it

Posted Jun 22, 2015
Compared to others resorts I stay in punta Cana this was horrible
4 out of 5
Recommended
for Everyone
by A verified traveler from miami, fl

Close to beach

Posted Jun 14, 2015
Everything was great even the staff but the bed was pretty hard and the buffet food was not good. They don't have Dominican food even though you're in their country. It's very basic food, something that can be eaten anywhere in the U.S.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Good food, great activities

Posted Jun 14, 2015
Cons: Staff to speak more English Better handle noisy neighbors problems Offer Spanish classes Offer free Wi-Fi even for limited time during the day
Location: Not much to the in the area outside of the ressort
Sports, dancing classes, games around the pool - lots of activities Good food with decent selection Fast response to room maintenance requests
4 out of 5
Recommended
for Everyone
by A verified traveler

nice beach

Posted Jun 7, 2015
Nice beach friendly staff hotel could use updates but was clean service good
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Amazing

Posted May 31, 2015
I would go back to this hotel. Amazing staff, always with a smile.