Ratings based on 1,191 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
83% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Avoid this Hotel during Spring Break!

Posted Mar 27, 2015
Pros: the beach is beautiful, room relatively clean, and staff friendly.
We stayed at Grand Bahia Principe Punta Cana in 2008 and it was a wonderful experience. So much so, we decide to return. Unfortunately we picked the wrong week - Spring Break! While we recognize we should have done better research, there was no effort by the hotel to segregate the college crowd from regular vacationers and families with kids. Screaming at 3Am and profanity rampant. The was no security to speak of.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Cranston, Rhode Island

Great Resort !

Posted Mar 26, 2015
Went to celebrate my 30th bday and it was great. The staff provides great service and the food was really good. Really liked the food especially the hibachi Mikado and the seafood El Pescador.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Nice hotel. 10 minute walk to beach

Posted Mar 24, 2015
Pros: Grounds / pools / beach
Cons: communication and internet allowance
Location: We did not leave the resort as we only stayed 4 days, but did not feel the need to do so, as everything was right there
Our room was about a 10 minute walk to the beach, but there was a frequent shuttle, even though we chose to walk. Two of the pools were right by our room. Pools and grounds were kept immaculate. The food was plentiful and good. I would stay there again. There are a few things that I think could be better: we had no idea where anything was, or how many dinners we were allowed on the all inclusive plan. It would be nice if there was some improved communication at check-in. Also, 1 hour of internet time could be improved upon and having to pay for a safe.. My Spanish is not good, so perhaps the communication would be better if we understood each . The housekeeper cleaned the room daily, and did a very nice job. Direct flight from NY is also a plus.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kitchener Ontario

Close to the beach

Posted Mar 24, 2015
Everything was broken in our room when we just arrived. It took us one whole day to let them fix everything. Staff were friendly except no many English speakers. Location was excellent close to beach and food was delicious.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom new york

Beautiful grounds

Posted Mar 24, 2015
Had a wonderful time and very beautiful and fun hotel.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Great hotel, friendly staff, beautiful beaches

Posted Mar 23, 2015
Pros: Staff are very friendly and more then happy to assist any way they can. Good mix between college aged and families and enough space to accommodate all
Cons: Pool and pool bars close at 6pm which during March seemed early but other bars are still open late into the night so there wasn't an issue
Location: Took a large party boat with 80 or so other college students that took everyone to a reef to snorkel and then to a swimming area afterwards
Traveled with 3 friends and split into 2 rooms of 2 for a 5 night stay during our spring break in mid march. Amazing resort, tons of space, trolley service to get around property, incredibly clean, friendly staff.
2 out of 5
by A verified travelerfrom G

Mediocrity

Posted Mar 23, 2015
Toilet clogged daily, MinI fridge was broken, so was alarm clock! Staff not helpful. Upon arriving, restaurants booked solid for first 4 days. Last three days could only get reservations after 9pm. Not very kid friendly...
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Very nice and clean

Posted Mar 21, 2015
I really enjoyed my stay. The staff was extremely helpful and nice. The made me and my daughter feel like family. Which I thought was wonderful for my daughter, since it was her first time
2 out of 5
by A verified travelerfrom paris

très déçus !!!

Posted Mar 21, 2015
Infrastructure cieillisante et nourriture de mauvaise qualite Chaque jour vous aurez droit aux mêmes choses, c'est à se demander si on ne vous ressort pas les plats de la veille Seul le parc aquatique est formidable pour les enfants !!!
3 out of 5
by A verified traveler

When we arrived at our room it had odor of sewer

Posted Mar 21, 2015
Room smelled like a lagoon, floors looked liked they used a dirty mop to clean them with, pillow cases had make up on them, mold in the shower. My wife and I planned this trip for our anniversary, and I couldn't of been more disappointed in the room, and service from staff. We stayed for a week, and during that time, we had to have a room keys reprogramed 4 different times. Pool area was nice, as well as the beach. Bartenders had good relation skills, and the lobby bar area was comfortable. Internet service was a joke, only one hour per day for Wi-Fi and you needed room code to ensure the time wasn't abused. For the money...........NOT IMPRESSED!