Ratings based on 105 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
79% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by alyssa from MA

Nice resort! Close to the beach

Posted Dec 10, 2013
The experience was great! The a la carte food was excellent and the staff was amazing!
4 out of 5
Recommended
for Everyone
by A verified traveler

A little piece of paradise

Posted Oct 29, 2013
This a great place to relax! The beach is cleaned daily, as well as the rooms, however, the jobs done more efficiently with a little tip (1-2$). You've a bar on the beach as well a little restaurant, both all you can eat and drink. The chaiselongue are yours all day long if you leave your towel on them. The temperature of the water is 30 degrees celcius! The sand dones't burn your feet! The restaurants are great. Again all of them are all you can eat. The restaurant a la carte have great food but i thought the waiters were a little arrogant. We tryied a few of them but then we ended up at the buffet. At the lobby you can spend all night there drinking exotic cocktails with live music (the band finishes at 11:00). There is internet all over the place but you have to pay for it except at the lobby where it's free but where it takes 5 minutes to upload a pic on facebook or email (wordt internet connection ever!) however we didn't travel to the Dominican Republic to chat away on facebook. This is a great place to relax. HIGHLY RECOMMENDED
3 out of 5
by Angelo from New York, NY

Manager a Thief...

Posted Oct 22, 2013
Charged me $150 for a cheap table that was not worth $50 brand new. After that I stopped tipping the staff. No fault of their own.
4 out of 5
Recommended
for Everyone
by Bea from Metuchen, NJ

Great staff - great hotel- bad WI-FI

Posted Oct 8, 2013
We arrived on a Wednesday afternoon. Our room was ready, the waiting time was minimum. The hotel staff was always pleasant and ready to assist us in everything. I truly enjoyed all the activities and shows. The food at the Japanese and Steak restaurant was great!!! The food at the buffets was good but it seemed to be always the same every day. Everything was wonderful except for the lack of WI-FI everywhere! Being a all inclusive, it should also have the ease of WI-FI and internet connections. Besides that I loved everything about it. Would recommend to everyone and definitely would go again.
5 out of 5
Recommended
for Everyone
by Rosie from New York, New York

Beautiful Resort!!!

Posted Aug 26, 2013
Pros: We loved everything and everyone...
Cons: The only thing that can improve is the WiFi...its too slow and we didn't have it in our suite!!!
Location: They are many activities to do at the resort as well as nearby!!!
Our experience was so amazing and wonderful...My husband and I were there for our honeymoon!!!
2 out of 5
by Sio

Staff was outstanding yet hotel rooms horrible

Posted Jul 16, 2013
Pros: Staff, Food,
Cons: Rooms, pool
I just came back from punta Cana stayed at palladium the staff there were outstanding yet the rooms were THE worst I ever been too! I arrived on Monday and had my room changed about 5 times so couldn't settle in until Tuesday night! The rooms air conditioner was not working, it was actually cooler outside than in the room! The refrigerator, tv and phone were also a problem! The pool at the palace was completely worn down, you were able to see cracks all around the pool! I was actually very disappointed with the maintainer of the rooms and pool! The staff there were very friendly, always willing to help andade you feel at home that was the best thing the resort offered!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 14, 2013
Good location, close to the beach, pool, lobby and reatuarants. Had a great stay
4 out of 5
Recommended
for Everyone
by JC from Boston

Close to beach and pool

Posted Jul 14, 2013
Pros: Staff was very friendly and pleasant Pretty much all of the staff spoke English Very close to the beach and pool Lots to do to keep you busy
Cons: The rooms could use an upgrade The pool in the Palace section was is very poor condition.
Overall a very good value. I would stay here again.
4 out of 5
Recommended
for Everyone
by Diego from San Antonio

Excellent beach, immaculate grounds

Posted Jul 13, 2013
Pros: The friendliness of the staff.
Cons: The A/C in the rooms.
Location: Location was on the beach. Excellent water activities.
Overall it was a very good stay. 99% of staff was excellent and went out their way to make you feel comfortable.
4 out of 5
Recommended
for Everyone
by carla from Miami, Fl

Great Vacation at the Grand Palladium Palace

Posted Jul 9, 2013
Pros: I really like the beach,
Cons: The staff needs to say hello when guest pass by.
Location: there are 100 different excursions to choose from. Swim with sharks, dolphing, sting ray, scuba diving, helicopter ride, etccc
We stay at the Grand Palladium , is a huge hotel, there are 3 hotels altogether you can use. The GP Punta Cana, GP Bavaro and the GP Palace. We stayed at the GP Palace, which is the one that has not been remodeled yet. The other two resorts have better pools and restaurants, I wish someone would of told me this before I made my reservation. However, we like our room but not hte pool, so we spend most of the time in the other resorts. Overall, the food was really good, the Japanese restaurant was really good, the buffets were good. the beach was really nice as well. The hotel did really good at entertainment, they had activities for their guest all the time. When booking excursions, ask around because you get a better price somewhere else.