Ratings based on 122 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
80% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by Sio

Staff was outstanding yet hotel rooms horrible

Posted Jul 16, 2013
Pros: Staff, Food,
Cons: Rooms, pool
I just came back from punta Cana stayed at palladium the staff there were outstanding yet the rooms were THE worst I ever been too! I arrived on Monday and had my room changed about 5 times so couldn't settle in until Tuesday night! The rooms air conditioner was not working, it was actually cooler outside than in the room! The refrigerator, tv and phone were also a problem! The pool at the palace was completely worn down, you were able to see cracks all around the pool! I was actually very disappointed with the maintainer of the rooms and pool! The staff there were very friendly, always willing to help andade you feel at home that was the best thing the resort offered!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 14, 2013
Good location, close to the beach, pool, lobby and reatuarants. Had a great stay
5 out of 5
Recommended
for Families
by Francivaldofrom Brasília

Muito Agradável

Posted Jul 14, 2013 on Hotels.com
Foi muito bom hospedar nesse hotel, bons serviços, excelentes restaurantes, muito arborizado, minha família adorou.
4 out of 5
Recommended
for Everyone
by JCfrom Boston

Close to beach and pool

Posted Jul 14, 2013
Pros: Staff was very friendly and pleasant Pretty much all of the staff spoke English Very close to the beach and pool Lots to do to keep you busy
Cons: The rooms could use an upgrade The pool in the Palace section was is very poor condition.
Overall a very good value. I would stay here again.
4 out of 5
Recommended
for Everyone
by Diegofrom San Antonio

Excellent beach, immaculate grounds

Posted Jul 13, 2013
Pros: The friendliness of the staff.
Cons: The A/C in the rooms.
Location: Location was on the beach. Excellent water activities.
Overall it was a very good stay. 99% of staff was excellent and went out their way to make you feel comfortable.
4 out of 5
Recommended
for Everyone
by carlafrom Miami, Fl

Great Vacation at the Grand Palladium Palace

Posted Jul 9, 2013
Pros: I really like the beach,
Cons: The staff needs to say hello when guest pass by.
Location: there are 100 different excursions to choose from. Swim with sharks, dolphing, sting ray, scuba diving, helicopter ride, etccc
We stay at the Grand Palladium , is a huge hotel, there are 3 hotels altogether you can use. The GP Punta Cana, GP Bavaro and the GP Palace. We stayed at the GP Palace, which is the one that has not been remodeled yet. The other two resorts have better pools and restaurants, I wish someone would of told me this before I made my reservation. However, we like our room but not hte pool, so we spend most of the time in the other resorts. Overall, the food was really good, the Japanese restaurant was really good, the buffets were good. the beach was really nice as well. The hotel did really good at entertainment, they had activities for their guest all the time. When booking excursions, ask around because you get a better price somewhere else.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice resort

Posted Jul 3, 2013
It was a decent first experience in an all-inclusive resort. I would visit this resort again.
5 out of 5
Recommended
for Everyone
by erin

Best one out of all the Grand Palladiums

Posted Jul 1, 2013
Pros: Jacuzzi in the room!
Cons: More activities during the day & at night at the Palace. Lobby was the only place that had a band at night.
Beautiful hotel...perfect location which was close to beach & pool. Staff so helpful & friendly.
5 out of 5
Recommended
for Everyone
by Faithfrom Ohio

pleasent andhelpful staff . Great room location

Posted Jun 28, 2013
Pros: The service and being close to the beach
Cons: Serve ice in all drinks. Group english speaking guests on off site trips together.
Location: Everything was in walking distance and easy to find. We tried the beach bar and snack bar, four restaurants, buffet and the spa.
We had a very relaxing vacation. Beach and pool activities were fun. Most everyone spoke english which was good for us. The restuarants were not longer than an hour wait time and were very accomadating. We met several guests from other countries and enjoyed eachothers company. The spa was wonderful.
3 out of 5
Recommended
for Families
by Graziellafrom Minas Gerais/ Brasil

Estrutura boa para crianças

Posted Jun 27, 2013 on Hotels.com
Fiquei um pouco decepcionada com os quartos. O quarto em que nos colocaram tinha um cheiro forte de ambientes que ficam fechados. Tivemos que solicitar um up grade para outro quarto mais arejado. O staff é bem simpático, comida boa, piscinas limpas. Para quem tem filhos pequenos, o mini club é fantástico. A estrutura do clubinho é excelente e de frente há uma piscina rasinha com escorregador e barco pirata para as crianças.