“Would like to go back again soon”

The grounds and buildings were very well maintained. The food was plentiful and they had something for everyone. Service was great at all the bars, resturants. The rooms were very clean and taken care of everyday. All languages were spoken by some and if not they got someone who could translate what you were saying.

“Got what we payed for”

For the cost of this all-inclusive hotel, we got what we payed for. Pros: Great night life/shows/beach party/etc, staff was friendly and helpful, beautiful grounds (walk instead of takng the tram), room was clean and comfortable, althought were quite dated. The A/C in the room was great and mini-bar stocked once daily (4 beer, 4 sodas, 2 water). There is no restriction on a la carte restaurants (stopped this years ago) and their food was far superior to the buffets. The beaches were clean and beautiful wiht warm shallow water, plenty of beach chairs/cabanas available, and beach side bars. FYI quite a few topless women. Cons: Room was a bit dated. Spa bathtub did not work but someone came to fix immediately. Very low water pressure. Most tv channels fuzzy and phone didn't work (although they gave us a knock on the door as a wake up call instead). Buffet food was not great, except the crepes and omelettes. Food tended to be left out for a while and go stale. There seemed to be limited drink choice outside of lobby bars (coould only get mojitos there). "Free gift" they offer you upon arrival is not free. You must sit through a pushy 90-minute sales presentation on becoming a club member ($29,000) all for 2 t-shirts and hats. Lots of annoying vendors on site for jewellery and water sports. Very pushy and irritating. One even hit me up in the bathroom, while peeing, to say i should give him $5 for talking to me. I fyou want to book a trip, use reps in lobby

“Bavaro beach!!!”

Pros: of the GP. Beach is awesome nothing but white sand and blue clear water!! Yes , you have to play the towel game early in the am to get an umbrella and chairs. The location of our rooms was close to the beach, great!! All wings of the GP punta can a are very close to beach,pool and buffet. The buffet at Punta Cana GP is on the beach. The staff wascall very friendly. Cons:Rooms are very outdated , smell musty, linen bedspread etc are very old and dirty looking. There is no shower!! Have hooked up a hand held shower, that leaks and makes your entire bathroom wet . We used the scale in room to hold button down so we could take one. We had 4roooms. This was the case in all! Water was turned off at 945 am so kids could not brush their teeth . Ac was not working well in 1of the rooms. We will definitely look for another hotel. We made the best of our situation , and had a great time on the beach .

“Would not recommend”

The resort was not as pictured online. The exterior is very impressive but rooms were old, outdated. Desperate need of updating....esp the bedding. Felt dirty, old. The bathroom was just as bad. The shower/tub did not have any water pressure, flooding everytime you showered. Disappointed with the Grand Pallidium in Punta Cana. Stick to GP in Riviera Maya.

“Love Palladium”

This was our second vacation at Grand Palladium Resort chain. First one was at Jamaica and we were impressed with that new Resort, so, we thought we will give Punta Cana a try. Though resort (complex of 4) has been around, it is well maintained. Things run like a well oiled machine. Not speaking Spanish was definetly -ve. The front desk service was one of the best ever seen. Franklin and Mirpil at Grand Palladium Palace were the best and they went above and beyond to take care of our group (of 40). One area they can improve on would be better transportation within resort. They do have small train and carts but they takes a while to get in one. ...very important...take some bug spray...most of us did get some bug bites while walking around or just sitting in lobby in evening Food is resonable...Japanese was probably the best.

“There are much nicer places to stay”

First time to DR, love the beaches. The hotel - not so much The ONLY request we had was either adjoining rooms (with our teenagers), or next to each other, the best they could do was across the hall Furniture in hotel was beat up, drawers did not close on dresser, sofas stained They turned the water to the hotel off 2X due to construction across the stree during our stay. Both times it was in the AM, four hours in one case. One day, they removed the towels from our room, never replaced them. Even after asking four times, the towels were not replaced until the following day. The "fitness center" is a joke. For a resort that size, THREE treadmills - only two of them worked. The food at the buffet is actually not bad, the key is getting there early while its fresh. The ala carte restaurants are good, but seriously - its 85-90 degrees out, and I have to wear long pants at a beach resort? I think I lost 5 pounds at the Hibachi place, the food was good, but it must have been 12o degrees in there. We met some people from Greece there, they were sweating as much as me The overall condition of the resort was marginal. The place is pretty run down (especially the pools at the PC and Palace), instead of touting all of the new facilities and upgrades (kids club) they are building, they should try maintaining the condition of the existing resort.

“Very Good but has Issues”

The resort was beautiful and well maintained but the rooms could of went either way from what I understand from other guests. My room happened to be spotless the only flaw was the comforter, dingy. All the meals where excellent besides lunch; lunch was bad everyday. The only decent place to get lunch was at the buffet near the lobby of the Bravaro section. Almost forgot this resort is like having 4 in 1 so the complex is tremendous but if you're not staying in the suite section, you can not utilize its facilities. For dinner definitely go to the al carte restaurants. I saw 2 of the resorts nightly shows both were good. Went to the nightclub one night, it was okay. The selection of liquor is horrible, I hope you like rum, but that has been my experience with the majority of all-inclusive resorts. I had a great time there it was just what I was looking for; relaxation with some fun. Lastly, I should just comment on the fact that there are a lot of Europeans not that it would effect your trip but its something I felt you should.

“Excelent Choice”

Just a few words... Nice place, good people working in there, nice location... In resume, for me everything was perfect, from the first day to the last.!! I really recommend it..!

“30th Birthday Punta Cana”

This was my second Stay at a Palladium Hotel, last year I stayed at the one in Riviera Maya, Mexico so I knew what to expect. The food was great at the buffets and the restaurants, we never had to wait. The beach was amazing and we had no issues finding a good spot. The employees were so welcoming and fantastic. Ricardo and Gasolina were wonderful and great to hang out with during activities and afterward. Michele and Rosa at the Punta Cana lobby bar were fantastic!! Jesus at the front desk was so very very helpful the entire time. The massage girls at the cabana on the Royal Suites beach do magnificent work; we went back again the next day. I could not have asked for a better vacation or found a better place to celebrate my 30th birthday. Thank you to all the amazing hard working people at the Grand Palladium Punta Cana resort!!