Ratings based on 383 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
85% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Single traveller

Posted Oct 9, 2014
Great weather, service and food. Big place. Golf course top notch and spa was great as well. Sales pitch a bit much, too long.
Comment from Hotel Management
Oct 12, 2014 by HRHCPUNTACANA, Hotel Management
Hi Jason thanks for reviewing us! It was great to read that you enjoyed the food, the Jack Nicklaus golf course and Rock Spa! Come back soon, Rock On!
5 out of 5
Recommended
for Everyone
by A verified traveler from reyes

My Best vacation thank u

Posted Oct 7, 2014
My Best vacation i Love this place thanks you. Guy
Comment from Hotel Management
Oct 10, 2014 by HRHCPUNTACANA, Hotel Management
Hi melvin it was great to know this was your best vacations! Come back soon! Rock On!
5 out of 5
Recommended
for Everyone
by A verified traveler from Montreal,Quebec

Fantastic

Posted Oct 6, 2014
I had a great time only with my wife and I, at the beach,pool and all the great restaurants,enjoyed my evenings at the casino
Comment from Hotel Management
Oct 10, 2014 by HRHCPUNTACANA, Hotel Management
Hi Rock Star, how nice to read you and your wife enjoyed your stay and our gorgeous beach! Come and visit us soon! Keep On Rockin'!
5 out of 5
Recommended
for Everyone
by A verified traveler from Honduras

Couldn't be better. ...

Posted Oct 6, 2014
We went there in our honeymoon and it was just amazing, unforgettable. ..
Comment from Hotel Management
Oct 10, 2014 by HRHCPUNTACANA, Hotel Management
We're tickled pink to read that you visited us for your honeymoon mario! Hope to see you guys for your 1st anniversary! Rock On!
4 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia

HardRock with the guys

Posted Sep 24, 2014
Pros: Food, rooms, service was top notch.
Cons: More to do for the non family, couple type of visitors.
Location: Plenty of excursions available.
Hotel was great... But not so much for a guys trip. Its great for families and couples. Super clean, amazing rooms, amazing views and TOP NOTCH service... They treated us like kings! But as far as a guys only trip, not much to do unless you went way off the resort. The beach was empty and so where the pools. Mostly filled with couples and families. But, highly recommend this hotel to anyone who fits the mold. Food was great as well and available 24 hours.
Comment from Hotel Management
Sep 28, 2014 by HRHCPUNTACANA, Hotel Management
hey June, we're glad to read that you found our hotel to be great! It's unfortunate to read that the gang didn't enjoy their stay; since we're in low season we usually get families during the summer time since kids are out of school. Try us out around March or April; thank you for being our Rock Star and we look forward to seeing you again soon! Rock On!
5 out of 5
Recommended
for Everyone
by A verified traveler from Houston, Texas

Relax in style

Posted Sep 23, 2014
Stayed at the Hard Rock in DR and loved every moment of it. Was greeted at check in with a drink and a rose. Front desk was great at getting my room located across from other members in my party. The Beach left is speechless with its beauty and serene moments. Had the pleasure of attending a beach wedding and the staff was on top of everything. Had minor issues with maintenance i.e restaurants being closed or safety boxes broken. However, they were quick to fix all issues. LOVED my stay.
Comment from Hotel Management
Sep 28, 2014 by HRHCPUNTACANA, Hotel Management
Hi YOLO, thanks for the lovely comments! We're so glad you had a quick check in and enjoyed our lovely suites! We hope you can come back for another Rockin' stay! Rock On!
5 out of 5
Recommended
for Everyone
by A verified traveler from south Jersey

Hard Rock Rocks

Posted Sep 22, 2014
The hotel is large but there are carts to transport the guests. The accommodations were EXACTLY as advertised, no hidden surprises - phenomenal! The staff attentive. The food was good, not all American but that is part of the experience. Would go to HR again and again. Pricey but definitely worth it. It exceeded my expectation.
Comment from Hotel Management
Sep 28, 2014 by HRHCPUNTACANA, Hotel Management
Hey Philly native, we think you Rock too!! We're glad your enjoyed your stay at our hotel and the service as well! Come back and see us anytime, we look forward to having you! Keep on Rockin'!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 16, 2014
A beautiful hotel but for me too big. You have to take a shuttle to move from place to place. Food was ok. But the staff deserve a A
Comment from Hotel Management
Sep 22, 2014 by HRHCPUNTACANA, Hotel Management
Thanks so much for the awesome comments! We're thrilled to hear that you stayed in our Hard Rock! Be sure to come back again soon! Rock On!
5 out of 5
Recommended
for Everyone
by A verified traveler from EHT, NJ

Excellent Hotel

Posted Sep 13, 2014
Pros: We liked everything. The pools, the proximity to the beach, how the staff treated us, the restaurants and bars.
Location: Casino, Spa, the beach, swimming pools, dance clubs, shops, tennis courts and other activities.
Nothing but excellent reviews for Hard Rock Punta Cana. Room was spacious, the food was excellent and the staff was very friendly. Would definitely go back.
Comment from Hotel Management
Sep 22, 2014 by HRHCPUNTACANA, Hotel Management
We're so happy you had a blast, Ruben! We loved reading you liked your suite and the food in our restaurants! We hope to have you back again soon sipping on the Drink of the Day! Rock On!
5 out of 5
Recommended
for Everyone
by A verified traveler

The experience

Posted Sep 5, 2014
Pros: Everything!
Cons: Check-in took too long (?not enough staff). Where was the concierge?
Location: The golf course was close. The casino was right there. The restaurants are all good. We really had a good time eating!
All the staff at the hotel, without exception, are friendly and very hospitable. They were always smiling. The service was great! The food was exceptional. Everything was fresh.
Comment from Hotel Management
Sep 23, 2014 by HRHCPUNTACANA, Hotel Management
Thank you for taking the time to review us, ricky!! We're glad you loved staying with us and can't wait to have you back again soon for more Rockin' times to come! Rock On!