Ratings based on 326 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Chester, NY

Posted Feb 27, 2015
Everything was great but the only thing I did not like was the staff trying to sell you membership into the Iberostar Club. That was annoying. They need an entertainment coordinator. Shows need to change for the better. Other than that, it was wonderful!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom São Paulo - Brasil

hotel confortável na praia

Posted Feb 27, 2015
Pros: De tudo.
Cons: Não achei nada de muito importante para ser melhorado.
Location: Excelente localização , com praia mansa e limpa .
Hotel muito bom , com praia maravilhosa , comida muito boa e farta e equipe do hotel atenciosos e educados.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great beach!

Posted Feb 24, 2015
Beautiful stay with great beach, location, pools, etc. Food was great at times and bad at others. Recommend the Steak House avoid the Seafood Restaurant. Some of the staff like Mario (dining) were outstanding! Greatest difficulty was that we did not speak Spanish which led to some confusion. Overall great long weekend away!
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect!

Posted Feb 22, 2015
Pros: Everything
Cons: Morning beach towel dance happens here also...these all inclusive need to address this
Perfect time relaxing with family. Absolutely wonderful. Excellent food, service and facilities located on the best part of beautiful Bavaro BeAch!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Posted Feb 20, 2015
Cons: night show
we had a wonderful experience the staff is very friendly the hotel grounds are gorgeous, the suites are nice and the restaurants are all very good .!!! we will certainly go back to this hotel
3 out of 5
Recommended
for Couples
by A verified travelerfrom Buenos Aires

Normal a Muy bueno.

Posted Feb 20, 2015
Cons: Respecto a los restaurantes para cenar solo recomiendo el Mediterráneo y el Japonés "Hashiru", los restantes son malos.
Location: El mar y la playa es muy linda en esa zona, un tema son las reposeras nos tuvimos que levantar todos los días a las 6.30 para conseguir una buena.
En primer lugar quisiera agradecer a Adris de Check-in y en especial a Cesarina que nos atendió muy cordialmente casi todos los almuerzos en el restaurante cercano a la playa. Antes de escribir mi opinión me digo en voz alta un comentario que nos hizo el chofer que nos llevó del Aeropuerto al Hotel: todos los hoteles en Punta Cana son muy buenos, pero ¿qué nivel de lujo es el que uno espera en sus vacaciones? Gracias a Di-s es la 4° vez que visito Punta Cana. De los hoteles que tuve la oportunidad de visitar elijo el Paradisus Punta Cana en 1° lugar y en 2° lugar el Iberostar Bavaro Suites. Sin embargo, el Iberostar Paraiso Maya de Riviera Maya es mucho mejor que el Iberostar Bavaro Suites de Punta Cana, yo pensé que al ser ambos Premium Gold, eran similares pero no, el Iberostar Paraíso Maya tiene mejor atención y es más lujoso, los restaurantes nocturnos son excelentes. Referente al lujo, si uno pretende el lujo de un "Secret" no lo va a encontrar, pero es una muy ilnda opción el Iberostar fundamentalmente para familias con chicos. En general el personal es muy cálido y divertido, pero no es la mayoría, otras personas dan la impresión que no están a gusto con su trabajo. Me llamó la atención el tipo de comida que se ofrece cuando el Hotel estaba a un 100% y cuando no lo estaba, es más, hace unos días con 100% de ocupación y una Auditoría de Calidad la variedad de platos era increible sin embargo los otros días, esos platos o variedades no se ofrecían.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston, MA

We LOVE this Resort

Posted Feb 19, 2015
Pros: Staff, beach, food, grounds, room
Cons: New beach chairs - they are tired
Location: Never leave the REsort - it has everything we need. Nice to just come and relax.
Our 10th time staying at this Resort. Nice to have everything you need. staff is wonderful along with Food and Housekeeping Staff. Nice to hit the groupnd running when we arrive. Will definitely be returning next year.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tulsa, Oklahoma

Punta Cana vacation in February 2014.

Posted Feb 13, 2015
Pros: Very nice room and extremely comfortable bed. I slept so well! No problems checking in our out. Attentive staff always for anything we needed.
Cons: No improvements recommended. Our expectations were beyond our expectations!
Location: Down the beach a short distance, I was able to buy some jewelry from the local markets. The snorkeling, SNUBA and speed boat and Fun Fun cave! GREAT!
We had a great time in Punta Cana at the Iberostar Bavaro Suites! Great staff, great room, great service and a great vacation! It could not have been better. The staff in the main restaurant were always so welcoming every time we went there. The French restaurant was gourmet and one of the best restaurants I have ever gone to. The excursions I went on (Bavaro speed boat, SNUBA and snorkeling and the Fun Fun cave) were outstanding. They had great staff and made sure the experiences fun and exciting yes safe. I can't wait to return and I would recommend this hotel and overall experience to anyone.
5 out of 5
Recommended
for Couples
by A verified traveler

Excellence

Posted Feb 10, 2015
Pros: Everything. Honestly.
Cons: Nothing
Really, one of the best places on earth. The best.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Indiana

Nice hotel on the beach.

Posted Feb 9, 2015
Pros: Very relaxing, but had activities if you wanted to participate.
Cons: Water temperature in shower.
Location: Location was excellent. Only 1/2 hour from Punta Cana Airport. Many activities on site.
We were very happy with our location directly facing the beach and the looks of the room. We were disappointed when we had a hard time getting warm water for a shower and the water didn't go down the drain very quickly. It was a little difficult communicating at times, but everyone was very friendly. The buffet had a lot of choices but some items were a little bland. The specialty restaurants were excellent and service was great.