Ratings based on 98 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
91% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Nice Hotel

Posted Nov 26, 2014
Pros: The Beach is really the best in DR
Cons: More restaurants
Beach is the best in Dominica Republic and the hotel is right on it. Rooms are a little older than Dreams La Romana and less restaurants, but the price reflects the difference.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 20, 2014
Request building 3 or 4. We had 1 and our room did not get any sun. Our clothes took 3 days to dry
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Phoenix, AZ

Lovely place for families.

Posted Nov 17, 2014
Pros: Everything!
Cons: Although plentiful & varied cuisine, the food quality this trip was a bit disappointing. Usually it is excellent but this trip not so much.
Location: Saona island excursion, snorkeling or diving & lunch on island; dolphin swims, zip line thru jungle, jeep tours, tours to Santo Domingo for the amber.
Our 10th trip to Iberostar Hacienda Dominicus. Our home away from home. Grounds are magnificent and kept beautiful. The rooms are large & always clean. No critter worries, rooms & grounds are sprayed for insects at least 1 time every 10 days or more if there is a lot of rain. Staff are friendly & ready to serve. We lost our tv signal one night & they were there to re-program very quickly. We got the room in the building we asked for & every day housekeeping delighted us with a different sculpture with towels and flowers.It is the little things like smiles from the groundskeepers & "Hola" from everyone!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom nj

Ok for what you pay

Posted Nov 16, 2014
Nice facility and staff but food was not good at all.
2 out of 5
by A verified travelerfrom kh

November 2015

Posted Nov 11, 2014
Food and staff was good, but this resort is for old ppl 60+ !!! Lots tourists from russia . Shows are old but ok!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Utah, USA

Immaculate Resort

Posted Oct 17, 2014
Pros: Everything
The grounds were immaculate! The resort was fantastic. Staff were friendly and helpful. Most of the guests were Europeans when we were there, which is fine by me. English skills were limited for many of the staff members. Speaking Spanish was very helpful. I don't think this is anything that needs to be improved, but it's something to be aware of for guests that only speak English.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Brooklyn, NY

Beautiful grounds.

Posted Oct 12, 2014
Georgious grounds, very clean. It's a perfect resort for families with small children. The food was good. The staff seemed nice, but there was the language barrier. The resort lacked good entertainment. There was no entertainment by the pool at all till bingo at 3pm. The show were ok, but not to professional.
4 out of 5
Recommended
for Families
by A verified travelerfrom Colombia

Posted Jul 13, 2014
Location: It is SO far away from Punta Cana airport. Make sure that you have the transport from airport to hotel included. We had to pay US 120 for a taxi
We had a good experience. The hotel is beautiful and everything went perfect except for 2 things: 1. We got sick and the hotel has not doctor....very bad situation if something serious happens. 2. It is very far from airport and had to pay a taxi us120 just one way....too expensive!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Fort lauderdale FL

Beautiful Beach! Great for Families.

Posted Jul 12, 2014
We enjoyed our stay - the staff is super friendly, food was great and the beach and pool were perfect. The beach has very little waves and they had special meals every other day there (the paellas were amazing!) The evening entertainment and day time activities were fun as well. a couple of things to note: there are specialty restaurants that require a reservation - Japanese, Mexican and a lobster and meat restaurants. Take advantage. The bad- wifi is free but only in the lobby (and it drops alot), we ended up paying for the Internet; and the lobby doesn't have a non smoking area so we had a hard time finding a place we could "breathe" (my son has asthma) but regardless of.that fact smokers should have their area!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Atlanta, GA

Wonderful

Posted Jul 9, 2014
Pros: Size was just right
Cons: Cooling in the rooms could be better. Cleanliness fo the pool could be better
Location: Went to Santo Domingo - beautiful and interesting. Did 2 dives and the reefs there are just OK. Wish we had gone to the wrecks sites instead.
Just got back from a week at this property. We typically do this type of trip once a year and this was one of the nicest. The facility is just the right size - big enough to have all of the expected amenities and small enough that it was not a trek from the beach to the lobby area. The staff were great and put us in Building 4 as requested. The food was better than usual and varied enought that everyone was happy and never bored with the choices. I liked that the entertainment staff was present but never pushy. The shows at night were pretty good and entertaining. We will be back