Ratings based on 93 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Utah, USA
Immaculate ResortPosted Oct 17, 2014
The grounds were immaculate! The resort was fantastic. Staff were friendly and helpful. Most of the guests were Europeans when we were there, which is fine by me. English skills were limited for many of the staff members. Speaking Spanish was very helpful. I don't think this is anything that needs to be improved, but it's something to be aware of for guests that only speak English.
for Everyoneby A verified traveler from Brooklyn, NY
Beautiful grounds.Posted Oct 12, 2014
Georgious grounds, very clean. It's a perfect resort for families with small children. The food was good. The staff seemed nice, but there was the language barrier. The resort lacked good entertainment. There was no entertainment by the pool at all till bingo at 3pm. The show were ok, but not to professional.
for Familiesby A verified traveler from Colombia
Posted Jul 13, 2014
Location: It is SO far away from Punta Cana airport. Make sure that you have the transport from airport to hotel included. We had to pay US 120 for a taxi
We had a good experience. The hotel is beautiful and everything went perfect except for 2 things: 1. We got sick and the hotel has not doctor....very bad situation if something serious happens. 2. It is very far from airport and had to pay a taxi us120 just one way....too expensive!
for Everyoneby A verified traveler from Fort lauderdale FL
Beautiful Beach! Great for Families.Posted Jul 12, 2014
We enjoyed our stay - the staff is super friendly, food was great and the beach and pool were perfect. The beach has very little waves and they had special meals every other day there (the paellas were amazing!) The evening entertainment and day time activities were fun as well. a couple of things to note: there are specialty restaurants that require a reservation - Japanese, Mexican and a lobster and meat restaurants. Take advantage. The bad- wifi is free but only in the lobby (and it drops alot), we ended up paying for the Internet; and the lobby doesn't have a non smoking area so we had a hard time finding a place we could "breathe" (my son has asthma) but regardless of.that fact smokers should have their area!
for Everyoneby A verified traveler from Atlanta, GA
WonderfulPosted Jul 9, 2014
Pros: Size was just right
Cons: Cooling in the rooms could be better. Cleanliness fo the pool could be better
Location: Went to Santo Domingo - beautiful and interesting. Did 2 dives and the reefs there are just OK. Wish we had gone to the wrecks sites instead.
Just got back from a week at this property. We typically do this type of trip once a year and this was one of the nicest. The facility is just the right size - big enough to have all of the expected amenities and small enough that it was not a trek from the beach to the lobby area. The staff were great and put us in Building 4 as requested. The food was better than usual and varied enought that everyone was happy and never bored with the choices. I liked that the entertainment staff was present but never pushy. The shows at night were pretty good and entertaining. We will be back
for Familiesby A verified traveler from Charlotte, NC
Beautiful ResortPosted Jun 30, 2014
Pros: Beautiful, friendly staff, plenty to do, food available all the time, restaurant choices
Cons: It was sweltering hot and the only well air conditioned space is your room, and maybe the late night lounge. Needs more air conditioning!!!!!
Location: Nothing really in walking distance. Plenty of excursions, some pretty pricey.
This is a great resort that was clean and well run. The staff was amazing. We were on a first name basis with many staff members within 24 hours. The facilities are beautiful and there is plenty to do. The food was mostly very good and some just ok/good. We ate at 3 of the 4 specialty restaurants, and they were all good. I would have preferred the pool to stay open later than 7pm, as well as an outdoor bar. Having to go to the lobby bar for drinks past 6pm was disappointing. The shows are kind of cheezy but that is what we expected. It was VERY HOT, and air conditioning was really only available in your room. Great spot for a family vacation.
for Familiesby A verified traveler from madrid
Nice hotelPosted Jun 26, 2014
Only three things that could be improve: the mattress was a little bit too soft for me, the air condicioner was a little bit too noisy at night and the gym was close too early. The hotel was very beatiful, the rooms were big and nice, the garden was amazing. The restaurants and the food was really good and the staff was just the best, always trying to help and smiling all the time. Very nice!
for Everyoneby A verified traveler from St. Louis
Great resort!Posted Jun 19, 2014
Cons: The pool itself could be updated, you could tell it needed a little love as it was showing wear and tear.
Location: We didn't leave the resort, there was no need too!
I would like to start this review out with we really enjoy going to all-inclusive resorts where we don't have to worry about anything. This place was phenomenal! We've stayed at Sandals in the past and I have to say, the Iberostar blew them out of the water! Everything was excellent! The food was fantastic, always fresh, always flavorful and I had nothing i didn't like. From the buffet to the al a cart restaurants, there are 0 complaints. The staff was warm and always smiling. Everyone said hola when they saw you. The grounds were beautiful and well kept. The beach was fantastic and there were plenty of chairs, we always were able to find chairs to relax on both at the pool and the beach. I highly recommend this resort if you want to enjoy great food, a beautiful beach, a nice pool area and time to relax.
for Everyoneby joel from seattle
Very nice with excellent staff...Posted May 29, 2014
Excellent beach........................... nice stay
for Everyoneby ellie from WA
Beautiful hotel on the beachPosted May 25, 2014
Pros: Very good coffee on the lobby and cool bar . So much fun on evening and good entertainment . Nice disco club. Excellent french and mexican restaurant
Cons: Music in disco horrible !!!! I do understand we have to know local music but we missed music hits !!!!
Location: we stay only in hotel was enough fun .
So much fun , gorgeous beach , fun lighthouse bar and sweet staff .