Ratings based on 441 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
90% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from cincinnati

Lovely hotel, pleasant staff.

Posted Sep 15, 2014
Pros: The staff was great. Rooms were clean and comfortable.
Cons: We were not given enough instructions on where everything was located. A map was provided but was not much help if you did not know where you were .
Location: There was nothing near by. Tours were made available.
Our stay at the hotel was very pleasant. The staff was accommodating, friendly and helpful. The property is very large and hard to navigate. The shuttle service was frequent and helped to get you to the other areas of the property. We were lucky to be close to the lobby and the buffet restaurant . The food was plentiful and good but a bit repetitious. We would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Ideal

Posted Sep 13, 2014
From the moment you step into this resort you will feel the difference from the competitors. Staff was amazing ,food above expectations. Only thing I recommended is before arriving contact guest services to book your dinners in advance.
4 out of 5
Recommended
for Couples
by A verified traveler from Boston

good hotel close to the beach

Posted Sep 13, 2014
Pros: The rooms were cleaned twice a day.
Cons: communication ... we were invited to a beach party by the hotel and were not notified when it was cancelled. 30 people were roaming the beach
Location: We did not leave the resort
The hotel was geared toward couples. I went with my 19 year daughter and the nightlife was very limited for an adult only hotel with the bars closing at 11.00pm. They had a disco in the other hotel but when we went it was geared towards Latino music. We stayed in villa 60 which was very close to the beach and pool area. The resort was clean and the food plentiful. You may find the buffet repetitive so book into the restaurants as soon as you arrive as space is limited. We had a few minor incidents but guest services were very helpful and phoned a day later to check everything had been sorted. Make sure your patio door is fully closed otherwise the AC will not work. More beds and umbrellas around the pool area are needed as these were taken very early and we were there in low season.
5 out of 5
Recommended
for Couples
by A verified traveler from Houston

Beautiful facility in excellent condition.

Posted Sep 7, 2014
Pros: Beautiful architecture and fabulous landscapimg. All in excellent condition.
Cons: Very few of the staff speak English. There were several misunderstandings due to communications and other expectations.
Location: I spent most of my time at the beach.
Great time with the exception of th non-stop Latin music in every corner of the resort.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Posted Sep 4, 2014
Beaches are beautiful and hotel facility is very clean and well kept. The food was ok. Lots to choose from but I'm not a huge buffet person. The staff was very friendly and helpful.
3 out of 5
by A verified traveler from california, anaheim

Pleasant get a away

Posted Sep 2, 2014
Overall it was pleasant stay. It had all the amenities to not have to leave the grounds. However, was a bit disappointed how early things closed, being that it was an adult only resort.
4 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Posted Sep 2, 2014
Very nice hotel. They just need to improve the night life activities
4 out of 5
Recommended
for Everyone
by A verified traveler from Sarasota, FL

Nice resort.

Posted Aug 26, 2014
Pros: Staff and gourmet dining rooms. Plenty of beach and pool loungers.
Cons: Breakfast buffet could be improved. Same food almost daily.
Location: Almost nothing nearby to do. There is a small casino.
Nice rooms, but you cannot adjust a/c. Food good in buffet, excellent in gourmet dinning rooms. Staff very friendly. Drinks good, but could use a little more alcohol, and a selection of beers (they only serve one). Lobby needs larger fans, as it often gets too warm.
5 out of 5
Recommended
for Couples
by A verified traveler

Great vacation

Posted Aug 25, 2014
The staff is great. Hotel and grounds are kept very neat. This resort is great for anyone looking to relax.
4 out of 5
Recommended
for Couples
by A verified traveler

Posted Aug 14, 2014
Awesome place!! Beautiful beach!!! Outstanding staff!!! Pure bliss