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Reviews of Bahia Principe Luxury Ambar - Adults Only - All Inclusive

4.5 out of 5
Bahia Principe Luxury Ambar - Adults Only - All Inclusive
Carettera Arena Gorda, Playa Bavero Higuey, Punta Cana, La Altagracia

Reviews

8.8

Excellent

Rating 10 - Excellent. 1314 out of 2098 reviews" "
Rating 8 - Good. 453 out of 2098 reviews" "
Rating 6 - Okay. 187 out of 2098 reviews" "
Rating 4 - Poor. 83 out of 2098 reviews" "
Rating 2 - Terrible. 61 out of 2098 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was walkable
Stayed 7 nights in Mar 2024

10/10 Excellent

Charles Stuart

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The property was beautiful. All staff were very friendly and always with a smile on their face. No complainants about the property or employees.
Stayed 4 nights in Apr 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and great staff.
Stayed 7 nights in Apr 2024

10/10 Excellent

JANUSZ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 5 nights in Apr 2024

10/10 Excellent

Kara Elisabeth

Liked: Cleanliness, property conditions & facilities
It was Clean entertainment was non stop at the pool during the day. Food was very good. Everything was within walking distance. Special thanks up Edwin (King Kong) Abel and the at entertainment crew for always making everyone get up and have a good time. Desiree and Yessmina st the pool were non stop. Making sure, everyone was always taken care of. Made Service and room service was great. The only complaint I would possibly have was the coffee shop. They were not as friendly as everyone else. I’d definitely go back We ate at limbo Italian and Meat all excellent. We went off to the other hotels for hibachi dinner that was great too. We’d go back for sure
Stayed 5 nights in Apr 2024

10/10 Excellent

Lori

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are beautiful.
Stayed 5 nights in Apr 2024

10/10 Excellent

Darci

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful. The food was amazing and my swim up room was stunning. I would hands down come back and stay again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sebastian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great food and awesome entertainment!
Stayed 4 nights in Apr 2024

10/10 Excellent

Vladimir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean,service is good,beach area is perfect.Our vacation was great
Stayed 8 nights in Apr 2024

8/10 Good

Kristen Noel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the poolside service.
Stayed 7 nights in Apr 2024

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property overall was good. The food was average. Food selection was not great. Some staff unfriendly. Beach was great. Pool is also good. Rooms were great and very clean. The coffee shop was the best thing at the resort. M.E.A.T. is the best restaurant by far. Maiko the Japanese restaurant is terrible.
Stayed 7 nights in Apr 2024

6/10 Okay

roberto

Traveled with group, Traveled with partner, Traveled with family
This resort I at best 3 stars. The food quality is at best mediocre. The nightlife is lacking and the entertainment can use some creativity. The beach is great and the pools are ok . Definitely needs to be upgraded as it has the bones to be a great property.
Stayed 7 nights in Apr 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 4 nights in Apr 2024

8/10 Good

Santiago, Washington

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property overall is good. As an all inclusive resort, it’s isolated.So, you better enjoy the shows and food. The adults only was boring during the night. Maybe not a good weekend, or probably targeting an older age.
Stayed 4 nights in Apr 2024

10/10 Excellent

VIOLET

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i love love this place
Stayed 7 nights in Apr 2024

10/10 Excellent

Yleana, Waterbury

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, great place to stay.
Stayed 4 nights in Apr 2024

6/10 Okay

Shana

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Property is older but seems to be well maintained. Food was the best I’ve had on a resort. We stayed in a swim up room and it was extremely loud early mornings outside of the front door which woke us up everyday we were there. Room had a few small roaches, mattress was very hard, and I had to remind them twice, although it was stated in the reservation, that we were celebrating a birthday in order to get birthday decorations. Staff was nice and was willing to move our room to another building but on the 3rd day of our vacation when a room became available. At that point, It wasn’t worth packing back up and missing the excursion we had planned at the time we would have had to move so we made the best out of it.
Stayed 4 nights in Apr 2024

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

6/10 Okay

Dahmiir X

Traveled with family
Disliked: Cleanliness, staff & service
The rooms dirty, the house keeping staff did not clean properly i have pictures to prove. Also, there are bugs crawling on the buffet and restaurant tables and Also crawled over my food and had a fly in my drink ! 2 of the outlets in the room didn’t work neither did the patio light.
Stayed 5 nights in Apr 2024

6/10 Okay

Jorge

Traveled with partner
Liked: Staff & service, amenities
I rate the location a 3 star out of 5 primarily because the rooms were out of date. When I turned on my television there was no Netflix Hulu paramount applications, in other words the tv was outdated. Another reason for my rating is because of the restaurant experience, the food wasn’t as appetizing as it appeared in pictures. The best two locations were Limbo for there steak and potatoes and in house unique drink along with MEAT which had exquisite choices to choose from. My last reason for rating the hotel a 3 is due to the activities. The best activities the public, customers, tourists, etc enjoyed the most ended very early. Take into consideration the saxophonist he was stupendous amazing an encore and silent disco was the best great decision for incorporating that as an activity BUT make sure it last longer. Dinner is usually scheduled late and when people finish eating they want to go out and have fun for more than one hour.
Stayed 7 nights in Apr 2024

8/10 Good

Asraf

Traveled with partner, Traveled with family
Liked: Cleanliness
Stayed 3 nights in Apr 2024

4/10 Poor

Marina

Traveled with group
Liked: Cleanliness, property conditions & facilities
It didn't feel like a 5 star luxury resort. Food and drinks were not that good. The pool was closing at 6pm. An ice cream place instead of chasing the ice cream guy would have been better. The entertainment was OK. The fire show was great and the pool activities were fun. The live music was nice. I don't think I'll be back. Overall, it is too expensive for what it is.
Stayed 4 nights in Mar 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was just wonderful everyday, everything close, wasnt loud, things to do and the service was excellent
Stayed 7 nights in Mar 2024

10/10 Excellent

Randy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swim up pool was great! Able to go to any of the restaurants!
Stayed 6 nights in Apr 2024

6/10 Okay

Magdalena

Traveled with partner
Liked: Cleanliness
We've been to this property several times over the years and this was probably our last stay here. Yes, the resort has gone through some renovations but the quality is very poor. Pros: Ambar is very conveniently located and close to the beach and the pool. It's adult only and pretty quiet at night. The food at the buffet is just not what it was pre-Covid, which is the last time we visited. The newly added restaurants are good but very hard to get into without making reservations ahead of the trip. The phone app is TERRIBLE. Bahia encourages guests to use the phone app for everything. It's extremely slow and needs some major upgrading. If you're booking via Expedia and are a VIP don't expect any upgrades at the hotel. The drinks at the bars were decent and the service was pretty good at the pool and the beach. The service at the restaurants was good but inconsistent at the buffet. The coffee shop and the gym are great new additions. Gym is very well equipped but could be bigger with more treadmills. It was packed in the morning between 6-9am every day. The coffee shop is very good too. It is unfortunate that we had to set our alarm for 5:30-6:30am each day to go out and reserve a beach or pool chair. If you plan on going out there later in the morning and finding ANY open chair, you won't be able to. People were reserving 6-10 chairs at a time and not showing up for many hours. Beach was very clean and beautiful as always.
Stayed 6 nights in Apr 2024

10/10 Excellent

Gonxhe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I had an issue with a refund so unfortunately they did not refund us for 1700$ which already left a bad taste in my mouth about the resort. Upon arrival we tried to make the best of it while we were there. We did have fun and enjoy ourselves. The food was not bad, the drinks were as expected. We did meet some really awesome people… kelvin at the pool bar was amazing to us and treated us great the whole time. Alexis at the buffet by the pool was also pretty amazing and made our eating experience awesome. We met Elias who was on the Esmeralda resort and he was awesome too, I didn’t get the names of the entertainment team but each one of them was awesome, nice, and so much fun. The foam party was my favorite. We were not bored at all while there so I’m glad we got to go and have this experience. The beach water was phenomenal, it was so clear and well kept. The pools were huge so that was pretty nice. Mario on the Trollies was also pretty awesome. Aside from the fact that we weren’t refunded our money, I’d def go back to this resort
Stayed 5 nights in Apr 2024

10/10 Excellent

Ardis Pearl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I went to celebrate my 60th birthday. It was so beautiful the resort is fabulous the staff gracious and just had a ball.
Stayed 5 nights in Apr 2024

10/10 Excellent

HOSSEIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great vacation at this hotel They are very friendly people
Stayed 5 nights in Mar 2024

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms. Beautiful pool. Close to beach. Great entertainment. Lots of dining options. Friendly and accommodating staff.
Stayed 7 nights in Mar 2024

6/10 Okay

Cheryl

Liked: Property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above and beyond fantastic! Would definitely go back. Only disappointing thing was they were supposed to have a birthday greeting package for our room and did not. Otherwise wonderful stay, food, atmosphere, and facilities!
Stayed 3 nights in Apr 2024

10/10 Excellent

Yosbel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing and incredible.
Stayed 3 nights in Apr 2024

10/10 Excellent

Bethany J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing negative to say! This was one of the best vacations I’ve had! The Ambar was very nice, the beach was gorgeous, and the staff were all very helpful. Madelin and the rest of the entertainment team were super helpful throughout the week and did a lot of fun activities around the resort. I definitely plan to come back in the future!
Stayed 5 nights in Apr 2024

10/10 Excellent

Judy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service at the property was very friendly and attentive to any questions. They were sincere in trying to help out. Very clean everyone on property. Excellent food options. Would definitely go back.
Stayed 10 nights in Mar 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have nothing to complain about I love everything about it ‼️
Stayed 3 nights in Apr 2024

6/10 Okay

Cheryl

Prior to visiting the property I called several times to verify they could accommodate Gluten Free. I was told yes on several occasions. When I arrived I did inform the front desk as I was told as well. Whenever I asked a staff member about a gluten free option they had to go find someone who knew what it was. The only thing they offered was a long roll and a muffin in a bag. They put out a bag of pasta but would not make it so I’m not sure if it was just for display or not. Yes there were fish but most of it was breaded or mixed with noodles. Not gluten free family members were also disappointed with the selection and all the food tasted the same. Also drinks were very watered down and overall not worth the money.
Stayed 6 nights in Mar 2024

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Christy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Smooth process. Friendly and helpful staff. And everything was already taken care of, when we checked in. I love when things work out like I planned it! 🙌😎✈️🏝️
Stayed 4 nights in Apr 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff very friendly, happy and helpful people. The room was wonderful, big with sitting area, balcony and big bathroom lots of storage for our clothes, closets and dressers and nice area to make coffee and mixed drinks in room, nice design and nice furnishings.
Stayed 10 nights in Mar 2024

6/10 Okay

Marla

Traveled with partner
Liked: Staff & service, amenities
PROs - Staff is very nice CONs - Very little entertainment(Circus was only big show) so if you're looking for productions like at Secrets/Excellence etc. this isn't your place. -Flies on the food at the Buffet and the Buffet room was very hot, not air conditioned. Also the Buffet is basically the same every night. -They did not change our sheets the entire 5 nights we were there. The towels at the pool were sometimes ripped and paper thin. You can't just throw them in a bin when done, you must return them or get an additional charge. -Difficult to get into Specialty Restaurants - All were booked -Difficult to walk the beach because it is relatively narrow and sloped and very crowded since there are so many resorts there.
Stayed 5 nights in Mar 2024

10/10 Excellent

Brett Munson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful, all around.
Stayed 7 nights in Mar 2024
Response from Malen - Guest Relations Team on Apr 4, 2024
Thank you for the wonderful feedback and comments about our staff.Hope we will have the chance to welcome you again.Kindest RegardsBahia Principe Luxury Ambar

10/10 Excellent

Daniel

Stayed 6 nights in Mar 2024

8/10 Good

Shaunta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Malen - Guest Relations Team on Apr 4, 2024
Thank you for your score and for choosing our hotel.Kindest RegardsBahia Principe Luxury Ambar

2/10 Terrible

Fabiana

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is NOT LUXURY or VIP. The rooms smell like humid, I got an upgrade and got a bigger room with a tub and the tub didn’t work. The food is just ok, the best restaurant for food and drinks was limbo, drinks at the pool- beach are GROSS. A lot of the workers made weird comments to me like… how girls like big things and just disrespectful overall. The pool closes at 6pm? On an adults only resort? The spa was ok but the massage was actually good. This is at most a 3 start resort and I will still not come back
Stayed 5 nights in Mar 2024
Response from Malen - Guest Relations team on Apr 4, 2024
Hello Fabiana, We regret to know that your experience was not as pleasant as we wished for.We take note of your comments and share them with the relevant departments to keep improving our services.Kindest Regards

10/10 Excellent

Andrew, Auburn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our room. Ambar was great. Everything we came to a resort for was close. The pool was great. And the coffee shop...WOW. Dinning was wonderful. We had a great experience.
Stayed 10 nights in Mar 2024
Response from Malen - Guest Relations team on Apr 4, 2024
Thank you Andrew for sharing your experience. We are so glad that you had a great stay and were surprised by the amazing and delicious drinks at our coffee shop. Kindest Regards

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel para descanzo y muy bien trato del personal. Recomendado!
Stayed 3 nights in Mar 2024
Response from Malen - Guest Relations team on Apr 4, 2024
Muchas gracias Joel por sus comentarios.Nos alegra muchísimo leer que disfrutó de su estancia con nosotros.Esperamos verle de nuevo muy pronto

10/10 Excellent

Edwin

Stayed 5 nights in Mar 2024

10/10 Excellent

Brian G

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort. The staff was friendly and the beachfront is beautiful. The food is average, the restaurants have food that they try to make to fancy. Deserts are plain tasting if you are from USA. Buffets are as expected with some dishes not staying warm.
Stayed 5 nights in Mar 2024
Response from Malen - Guest Relations team on Apr 4, 2024
Thank you Brian for your lovely comments. We take note also of your suggestions to keep improving our services.Kindest Regards

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, property were amazing; super friendly and kind. My only issue, and it’s a big one, is the beach. The beach itself was AMAZING, however there is no regulation of saving beach loungers under umbrellas. You have to be at the beach at 5am in order to get one. And that’s not an exaggeration. First day I went out at 6:30a and nothing; 2nd day I went out at 6a and again they were all already taken; day 3 I went out at 5a and finally was able to get one. And when you look around there are people who come out at 5a to save a chair then don’t actually come back until 12p, 2p. I actually overheard a couple who came out at 2p say they went on an excursion! They saved their chairs under an umbrella and left the property and came out to their nice umbrella covered chairs at 2p! There has to be be a better way to oversee this. I shouldn’t have had to wake up at 4:30a on vacation to save a lounger/umbrella spot. I’m one of those people who spend 10-12 hours at the beach on vacation. Unacceptable.
Stayed 5 nights in Mar 2024
Response from Malen - Guest Relations Team on Apr 4, 2024
Thank you Jennifer for sharing your experience. We communicate constantly that lounges can not be reserved and we encourage our guests to not doing so. We regret to know that you experienced that situation and we will be looking into itHope that besides that you had a great experience with usKindest Regards