Ratings based on 1,467 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta, Ga

Resort can be 5 star

Posted Jul 23, 2014
The resort has a lot of potential. You can tell it's an older resort but with some renovations it will be much better. For the most part the staff were very friendly and helpful (some weren't). The food was very bland, but they had a few restaurants that were okay (you just had to make reservations). The beach was very nice (clear and clean). The pools were great very clean. The staff made you feel right at home and I will be going back.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2014
Excellent staff. Food uneven in specialty restaurants
4 out of 5
Recommended
for Everyone
by A verified traveler

Great beach. Amazing pool esp for kids 5 plus!

Posted Jul 21, 2014
Great staff, food and facilities. The pool was great and if you have youngish kids spring for the pool room on the Main level! Shallow all the way across! Food was really good. Not excellent.
3 out of 5
by A verified traveler from Pittsburgh, PA

Don't eat the food

Posted Jul 21, 2014
Everything at the Resort was wonderful except for the food. Everyone on the resort got incredibly sick off the food. It didn't matter what restaurant you went to, the food went right through you. Because of this, everything else was ruined for me. The entire stay I could not drink a sip of alcohol or do any fun activities. Stay somewhere else that has good food!!
5 out of 5
Recommended
for Everyone
by A verified traveler from bridgewater, ma

7 day family vacation

Posted Jul 20, 2014
Great family time at the majestic colonial. Stayed 7 days with 2 teens and loved our time here. Enormous food variety. You will always find something you like. Beat all expectations. The only con was the pillows. Too flat and small.I'll be bringing my own next time. ;)
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice hotel close to the beach

Posted Jul 20, 2014
Pros: The hotel was amazing. Beautiful location.
Cons: Entertainment at night is absolutely awful.
Location: n/a
Great hotel and staff. They go above and beyond when you have any type of question or problem. One staff member was extremely helpful to us. Tomas Guerrero helped us when we were leaving. He works at the Expedia desk in the lobby. We booked our return trip to the airport 2 days before we departed. When the bus arrived that day the driver stated that our names were not on the list and denied us access to the bus. Mr. Guerrero personally called another bus for us immediately. Without his help we would have missed our return flight home.
5 out of 5
Recommended
for Everyone
by A verified traveler from Freehold, N.J.

Beautiful resort close to beach

Posted Jul 19, 2014
Excellent resort! We had a blast! Our butler Jo'an was excellent! Food, Fun & great memories! Already making plans to go back!!
5 out of 5
Recommended
for Everyone
by A verified traveler from canada

Paradise

Posted Jul 19, 2014
Second trip to the hotel. As a return guest they upgraded us complimentary to the elegance resort and gave us dining at both hotels - with a free poolside oceanfront room. Perfect stay!
5 out of 5
Recommended
for Everyone
by A verified traveler from NJ

Perfect Vacation for Punta Cana

Posted Jul 18, 2014
Pros: Swimming Pool. All inclusive drinks and food options. Shows and Activities. Most staff.
Cons: Hated smoking throught resort, room key went bad 2 times and no envelop for keys. Smelly comforter and pillows, not much welcoming staff
Location: Do Zipline, Snorkeling, Kayaking etc.
Our friend suggested this hotel and we are not disappointed. With 2 kids 10 and 12 it was perfect spot for punta cana vacation.
3 out of 5
Recommended
for Everyone
by A verified traveler from pa

Beautiful room w amazing view.

Posted Jul 18, 2014
Food was terrible...especially at le gourmet. We couldnt eat anything there. It was our last night and the worst food experience.