Dear Richard, Thank you very much for your kind feedback.We are pleased that you had an enjoyable stay with us and appreciate your compliments about our team; we strive to provide our guests with caring and personalized service and place great value on our personnel being guest-orientated and welcoming at all times. We also thank you for highlighting our high standards; we strive to give total confidence in this area, being fully aware that this is a top priority for our guests.We look forward to welcoming you back for another memorable experience.Best wishes,

Dear Peter,Thank you for taking the time to share your feedback.We are truly disheartened to hear about your recent experience at our resort. Our team strives to provide impeccable service and it seems we may have fallen short of our goal during your stay. We regret to hear of the challenges you faced with the restaurant reservations and understand how vital dining options are to the enjoyment of your stay. Our butler service is intended to enhance our guests' experience, and we are sincerely sorry if this was not your impression. We also take pride in our Guest Services and are saddened to learn that you did not feel supported.Please rest assured that we are committed to the satisfaction of our guests and we take all feedback seriously. We hope to have the opportunity to better serve you in the future.Kind regards,Orestes Almaguer, General Manager

Dear Andres, Firstly, we would like to thank you for choosing Occidental Punta Cana for your stay and for sharing your rating, we are delighted to hear that you had a positive experience.Best regards,Orestes Almaguer / General Manager

Dear Luz,We appreciate that you took the time to share your experience with us.We regret to hear that our restaurant offerings did not meet your expectations. Our array of dining options, including 11 restaurants with a variety of international cuisines, is designed to cater to a wide range of palates and we are continually refining our menus to ensure guest satisfaction.We are also concerned to learn that you felt the service was not equitable without an upgrade. Please rest assured, we strive to deliver excellent service to all our guests, whether they opt for the standard package or choose to indulge in our Royal Level experience. We apologize if this was not your impression and we will certainly look into your comments to ensure our standards are consistently met across all levels of service.Your comments regarding the alcohol menu selection have been noted. While we offer a selection of domestic alcoholic beverages as part of our all-inclusive package, we understand the importance of variety and will review our offerings to enhance our guests' experience.We also recognize the significance of timely and efficient service at our beachside bars. It is imperative that all our guests have easy access to refreshments, and we will consider your feedback as we continue to improve our service delivery.It pleases us to note that our efforts in maintaining room cleanliness, overall hotel condition, and room amenities were met with a neutral response, indicating that these aspects of our service were satisfactory. We take great pride in upholding a high standard of accommodation, and your neutral sentiments affirm our commitment to providing a comfortable and enjoyable stay.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Orestes Almaguer, General Manager

Dear Christopher, Thank you very much for your kind feedback.We are delighted to hear that the tranquility and cleanliness of our resort contributed to a relaxing stay, and that you were satisfied with the variety and quality of food available. It is always heartening to receive positive feedback on the service provided by our dedicated team, as well as the amenities that we strive to keep impeccable for the enjoyment of our valued guests like yourself.Your kind words are greatly appreciated and serve as encouragement to us all.We look forward to welcoming you back for another memorable experience.Best wishes,Orestes Almaguer, General Manager

Dear Selin,Thank you for your positive feedback.It brings us great joy to learn that you were thoroughly satisfied with the cleanliness of our rooms and the condition of our hotel. Our team is delighted that our service met your expectations and that the amenities provided in your room contributed to a comfortable and enjoyable experience. We pride ourselves on offering a luxurious and memorable stay, and it is rewarding to know we have succeeded in this for you.We look forward to the opportunity to welcome you back and to continue providing you with the exceptional service and experience that you have come to expect from us.We look forward to welcoming you back on a future occasion.Best regards,Orestes Almaguer, General Manager

Dear Hannah, Firstly, we would like to thank you for choosing Occidental Punta Cana for your stay and for sharing your rating, we are delighted to hear that you had a positive experience.Best regards,Orestes Almaguer General ManagerOccidental Punta Cana

Estimado Ralph,Le agradecemos que comparta su opinión sobre Occidental Punta Cana - All Inclusive. Las opiniones de nuestros huéspedes son de suma importancia para garantizar que nuestros estándares de servicio se cumplan en todo momento. Acepte nuestras más sinceras disculpas por cualquier problema que haya causado que su estadía no fuera satisfactoria.Saludos cordiales,Orestes AlmaguerGerente generalOccidental Punta Cana

Dear Lillyan,We thank you for sharing your opinion and wonderful rating about your stay at Occidental Punta Cana. It is wonderful to hear that we were able to make your stay special.We do everything we can to ensure that our guests receive wonderful, personalized service, as it is of great importance to us to provide quality service. We really hope to have the opportunity to welcome you again in the future.It was a pleasure to serve.Kind regards,Orestes AlmaguerGeneral managerOccidental Punta Cana

Dear Elizabeth,We appreciate that you took the time to share your experience with us.We regret to hear that your dining experience fell short of your expectations and that you did not inform us at the time of your concerns so that our team could have taken necessary action immediately to find an adequate solution. Nevertheless, we will address this incident with our chef to continue with our efforts to improve the quality of the dishes offered.We're happy you appreciated your stay.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Orestes Almaguer, General Manager

Dear Shane, Thank you very much for your kind feedback.We are pleased that you had an enjoyable stay with us.Thank you for your compliments about our team; we strive to provide our guests with caring and personalized service and place great value on our personnel being guest-orientated and welcoming at all times.We look forward to welcoming you back for another memorable experience.Best wishes,Orestes Almaguer, General Manager

Dear Zaida,Thank you for your positive feedback.We are thrilled to hear that our resort served as an amazing destination for your vacation and that the variety of dining options, including our daily buffet, exceeded your expectations. Our team takes great pride in their work, continually striving for excellence, and it is gratifying to know that their efforts to accommodate and assist our patrons have not gone unnoticed. Your kind words regarding the nightly entertainment bring us immense pleasure, as we aim to create an enjoyable and memorable atmosphere for all of our guests.We look forward to welcoming you back on a future occasion.Best regards,Orestes Almaguer, General Manager

Dear Andris, Thank you very much for your kind feedback.A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Orestes Almaguer, General Manager

Dear Jean,Thank you for reviewing your stay with us.We regret to hear that the entrance to our resort did not meet your expectations and we appreciate you bringing this aspect to our attention. Our team is committed to providing an exceptional experience from the moment our guests arrive, and we are continuously working on enhancing all areas of our property. It is delightful to learn that the cleanliness of our rooms, the condition of the hotel, and the service provided by our staff met your satisfaction. We take great pride in maintaining our 5-star standards and ensuring that our guests enjoy a comfortable and enjoyable stay with us.We look forward to welcoming you back. Best regards,Orestes Almaguer, General Manager

Estimada Emily, En primer lugar, nos gustaría agradecerle que haya elegido Occidental Punta Cana para su estancia y que haya compartido su valoración, nos alegra saber que haya tenido una experiencia positiva.Saludos cordiales,Orestes AlmaguerGerente generalOccidental Punta Cana

Dear Luis,We are very grateful for your praise of our staff, whose kindness and friendliness is one of our hotel's greatest strengths, and I undertake to congratulate them all on your behalf for their contribution to your well-being during your stay at our hotel.On the other hand, we are glad that you enjoyed the beauty of our beach area and other areas.Once again we thank you for choosing our hotel for your vacation and we hope to have the opportunity to serve you again in the future.Kind regards,Orestes AlmaguerGeneral managerOccidental Punta Cana

Dear Joseph,We greatly appreciate the time taken to comment on your recent experience at our hotel, at Occidental Punta Cana we always strive to exceed our clients' expectations. Your feedback will help our team achieve that goal.Thank you once again for choosing us and for your constructive criticism, we hope to have the opportunity to serve you again in the future and exceed your expectations.Kind regards,Orestes AlmaguerGeneral managerOccidental Punta Cana

Dear Timothy,Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests.Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Best regards,Orestes Almaguer General ManagerOccidental Punta Cana

Dear Cassandra, Firstly, we would like to thank you for choosing Occidental Punta Cana for your stay and for sharing your rating, we are delighted to hear that you had a positive experience.Best regards,Orestes Almaguer General ManagerOccidental Punta Cana

Dear Gerson,Thank you for sharing your comments about your recent stay at Occidental Punta Cana, our main goal is to ensure we continue to provide unforgettable vacation experiences to our guests. We are looking forward to your next visit.Kind regards,Orestes Almaguer FernandezGeneral managerOccidental Punta Cana

Dear Nicholas,Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests.Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Best regards,Orestes Almaguer General ManagerOccidental Punta Cana

Dear Vivian, Firstly, we would like to thank you for choosing Occidental Punta Cana for your stay and for sharing your rating, we are delighted to hear that you had a positive experience.Best regards,Orestes Almaguer General ManagerOccidental Punta Cana

Dear Shelby,We appreciate your comment praising your recent visit to our Occidental Punta Cana hotel.We are delighted to hear that we have managed to exceed your expectations in terms of hospitality and service provided and will pass your comments on to our team members.Thank you once again for choosing us, we hope to have the opportunity to serve you again in the future and to exceed your expectations.Kind regards,Orestes Almaguer General ManagerOccidental Punta Cana

Dear Lynda, Firstly, we would like to thank you for choosing Occidental Punta Cana for your stay and for sharing your rating, we are delighted to hear that you had a positive experience.Best regards,Orestes Almaguer General ManagerOccidental Punta Cana

Dear Priyank,We thank you for sharing your opinion about your recent vacation with us, our goal is to ensure that we continue to offer unforgettable experiences to our guests and your comments help us do this. We appreciate the time you have taken to share your opinions and constructive comments.We are deeply sorry to hear that you did not fully enjoy your experience at our hotel, as we strive every day to turn each stay into something unforgettable. We have reviewed your comments in detail, together with our teams and heads of each department, and we would like to assure you that all your problems will be addressed.Thank you once again for choosing us and for your constructive criticism, we hope to have the opportunity to serve you again in the future and to have the opportunity to exceed your expectations.Kind regards,Orestes AlmaguerGeneral managerOccidental Punta Cana

Dear Moises,We want to thank you for sharing this opinion about your recent visit to the Occidental Punta Cana. We are delighted that you enjoyed your stay, our main interest is that all our guests go home with an unforgettable experience. The entire team works very hard to ensure that we offer a high quality service and a different, memorable experience.Thank you once again for choosing us and for your constructive criticism, we hope to have the opportunity to serve you again in the future and to have the opportunity to exceed your expectations.Kind regards,Orestes AlmaguerGeneral managerOccidental Punta Cana

Dear Paul,Thank you for sharing your comments about your recent stay at Occidental Punta Cana, our main goal is to ensure we continue to provide unforgettable vacation experiences to our guests. We are looking forward to your next visit.Kind regards,Orestes Almaguer FernandezGeneral managerOccidental Punta Cana

Dear Chaithra,Thank you for sharing your comments about your recent stay at Occidental Punta Cana, our main goal is to ensure we continue to provide unforgettable vacation experiences to our guests. We are looking forward to your next visit.Kind regards,Orestes Almaguer FernandezGeneral managerOccidental Punta Cana

Dear Yelitza, We thank you for choosing Occidental Punta Cana - All Inclusive for this occasion, and for your kind rating for the Google travel community. Such positive feedback motivates us to continuously improve the quality of our services.Sincerely, the Occidental Punta Cana - All Inclusive team.

Dear Carl,We want to thank you for sharing this opinion about your recent visit to the Occidental Punta Cana. We are delighted that you enjoyed your stay, our main interest is that all our guests go home with an unforgettable experience. The entire team works very hard to ensure that we offer a high quality service and a different, memorable experience.Thank you once again for choosing us and for your constructive criticism, we hope to have the opportunity to serve you again in the future and to have the opportunity to exceed your expectations.Kind regards,Orestes AlmaguerGeneral managerOccidental Punta Cana

Dear Jessica,Thank you for sharing your feedback about your recent vacation experience with us, our main goal is to ensure that we continue to provide unforgettable vacation experiences to our guests.Again, we thank you for this wonderful review, it has been a pleasure for us to read it and we hope to serve you again soon.Best regards,Orestes Almaguer General ManagerOccidental Punta Cana

Estimada Annalisa,Agradecemos mucho su valoración positiva.Fue un placer servirle y esperamos su próxima llegada.Saludos cordiales,Orestes Almaguer Director GeneralOccidental Punta Cana

Dear Kareem,First of all, we would like to thank you for the positive comments you have shared regarding your recent visit to our Occidental Punta Cana hotel, we are delighted to know that we were able to meet your expectations.We also greatly appreciate your feedback on the quality and variety of our restaurants, as our team of chefs strive to ensure a wide variety of both local and international dishes to please all palates across all services. In fact, it is very gratifying to read that we were able to conquer yours.We are delighted that you enjoyed your stay with us. Thank you for choosing us when you visited the area. We hope to welcome you again very soon.Kind regards,Orestes AlmaguerGeneral managerOccidental Punta Cana

Dear Ryan,We highly appreciate the time dedicated to reviewing our recent experience at our hotel, in Occidental Punta Cana we always look forward to surpass our customers' expectations. Your comment will help our team achieve this target.Thank you very much for your encouragement and constructive criticism, we hope to have the opportunity to serve you in the future and to surpass your next stays expectations.Best regards,Orestes Almaguer Director GeneralOccidental Punta Cana

Dear Alexis,We appreciate your comment praising your recent visit to our Occidental Punta Cana hotel.We are delighted to hear that we have managed to exceed your expectations in terms of hospitality and service provided and will pass your comments on to our team members.Thank you once again for choosing us, we hope to have the opportunity to serve you again in the future and to exceed your expectations.Kind regards,Orestes Almaguer General ManagerOccidental Punta Cana

Dear Bryan,First of all, we would like to thank you for the positive comments you have shared regarding your recent visit to our Occidental Punta Cana hotel, we are delighted to know that we were able to meet your expectations.We also greatly appreciate your feedback on the quality and variety of our restaurants, as our team of chefs strive to ensure a wide variety of both local and international dishes to please all palates across all services. In fact, it is very gratifying to read that we were able to conquer yours.We are delighted that you enjoyed your stay with us. Thank you for choosing us when you visited the area. We hope to welcome you again very soon.Kind regards,Orestes AlmaguerGeneral managerOccidental Punta Cana

Dear Jennifer,Thank you for sharing your feedback about your recent vacation experience with us, our main goal is to ensure that we continue to provide unforgettable vacation experiences to our guests.Again, we thank you for this wonderful review, it has been a pleasure for us to read it and we hope to serve you again soon.Best regards,Orestes Almaguer General ManagerOccidental Punta Cana

Estimada Sophia,Agradecemos que tomara parte de su tiempo para darnos su comentario y maravillosa puntuación, nuestro principal objetivo es asegurar que seguimos ofreciendo experiencias inolvidables a nuestros huéspedes y sus comentarios nos ayudan a ello.Esperamos poder servirle de nuevo pronto.Saludos cordiales,Orestes AlmaguerGerente generalOccidental Punta Cana

Dear Adrian,Thank you for sharing your feedback about your recent vacation experience with us, our main goal is to ensure that we continue to provide unforgettable vacation experiences to our guests.We also appreciate that you took part of your time to give us your very positive comment about the service received from our butter, since your goal is to provide unforgettable experiences to our guests and your comments help us do this.Please accept our sincere apologies for not having met your expectations regarding our cuisine and service with some of our members. The departments involved have been informed of your comments and we are confident that they will help us improve. We work very hard, striving to exceed guest expectations and your review has encouraged us to continue striving to achieve 100% satisfaction of our future visitors.Once again we thank you for sharing your experience with us and we hope to serve you again soon.Kind regards,Orestes AlmaguerGeneral managerOccidental Punta Cana

Estimada Sara,Agradecemos mucho su valoración positiva.Fue un placer servirle y esperamos su próxima llegada.Saludos cordiales,Orestes Almaguer Director GeneralOccidental Punta Cana

Dear Carly,Thank you for sharing your comments about your recent stay at Occidental Punta Cana, our main goal is to ensure we continue to provide unforgettable vacation experiences to our guests. We are looking forward to your next visit.Kind regards,Orestes Almaguer FernandezGeneral managerOccidental Punta Cana

Dear Chery,Thank you for choosing Occidental Punta Cana as your vacation destination in the Caribbean. It is not a pleasure to read your comment about the service you have received during your stay with us. Above all, because this comment does not reflect the usual standard of service that we strive to ensure for our guests. However, please rest assured that your opinion will be shared with our department heads to inform them of this situation and to act accordingly.We hope you will give us a new opportunity in the future to address your concerns.Kind regards,Orestes AlmaguerGeneral managerOccidental Punta Cana

Dear John Mark,We greatly appreciate your positive review.It was a pleasure serving him and we look forward to his next arrival.Kind regards,Orestes AlmaguerGeneral managerOccidental Punta Cana

Estimada Cathian, En primer lugar, nos gustaría agradecerle que haya elegido Occidental Punta Cana para su estancia y que haya compartido su valoración, nos alegra saber que haya tenido una experiencia positiva.Saludos cordiales,Orestes AlmaguerGerente generalOccidental Punta Cana

Dear Lee,Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests.Again, we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon.Best regards,Orestes Almaguer General ManagerOccidental Punta Cana

Dear Kristy,We want to thank you for sharing this opinion about your recent visit to the Occidental Punta Cana. We are delighted that you enjoyed your stay, our main interest is that all our guests go home with an unforgettable experience. The entire team works very hard to ensure that we offer a high quality service and a different, memorable experience.Thank you once again for choosing us and for your constructive criticism, we hope to have the opportunity to serve you again in the future and to have the opportunity to exceed your expectations.Kind regards,Orestes AlmaguerGeneral managerOccidental Punta Cana

Dear Amanda,Thank you for sharing your feedback about your recent vacation experience with us, our main goal is to ensure that we continue to provide unforgettable vacation experiences to our guests.Again, we thank you for this wonderful review, it has been a pleasure for us to read it and we hope to serve you again soon.Best regards,Orestes Almaguer General ManagerOccidental Punta Cana

Dear Kirstyn,We greatly appreciate your positive review.It was a pleasure serving him and we look forward to his next arrival.Kind regards,Orestes AlmaguerGeneral managerOccidental Punta Cana

Dear Customer,We are very grateful for your praise of our staff, whose kindness and friendliness is one of our hotel's greatest strengths, and I undertake to congratulate them all on your behalf for their contribution to your well-being during your stay at our hotel.On the other hand, we are glad that you enjoyed the beauty of our beach area and other areas.Once again we thank you for choosing our hotel for your vacation and we hope to have the opportunity to serve you again in the future.Kind regards,Orestes AlmaguerGeneral managerOccidental Punta Cana

Dear Javier,We thank you for sharing your opinion and wonderful rating about your stay at Occidental Punta Cana. It is wonderful to hear that we were able to make your stay special.We do everything we can to ensure that our guests receive wonderful, personalized service, as it is very important to us to provide quality service. We really hope to have the opportunity to welcome you again in the future.It was a pleasure to serve.Kind regards,Orestes AlmaguerGeneral managerOccidental Punta Cana