Ratings based on 1,147 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Overall Wonderful Experience

Posted May 15, 2015
Pros: Atmosphere, Location/Setting
Cons: A little clarification about how some of the things work (Royal Service vs. VIP), making dinner reservations
Location: It is a little bit farther from the airport but there were plenty of excursions to go on. They also had a show every night.
The Paradisus Punta Cana was a wonderful experience. We stayed for 9 days for our honeymoon and it was a great choice. The Luxury Junior Suite was steps from the beach and the pool so we never had to go too far. The grounds were kept very clean and the beach was wonderful. It was very clear the staff in the resort took pride in their jobs. There were definitely some communications challenges with the front staff, but we were able to find out what we needed by talking to other hotel guests. The buffets were pretty good and the other restaurants were very enjoyable. The service at The Grill and Aqua were the best of all the restaurants we went to. Overall, I would go back the Paradisus Punta Cana.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom bloomfield nj

Very nice place

Posted May 13, 2015
A little bored but very beautiful relaxing place good food drinks and entertainment misled by Expedia as. This wAs not a couples only place it was an upgrade to a boring area
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel.

Posted May 11, 2015
The hotel and food were excellent. The only issue we had was with the incleanliness of the room everyday, and the staff was totally unable to speak english.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom philadelphia,pa

Great hotel views are worth a million pictures

Posted May 10, 2015
We enjoy our stay will travel there again. Entertainment was great Restaurants was amazing if go try Mole, Vento, Grill favorite bartenders Juan Cruz, Pedro , Danny and our lovely host Kandi will recommend this hotel to anyone plus we meet a lot of great people while we where there.........................New friends that will last a life time and if u think of doing a destination wedding they do a wonderful job u plus have your honeymoon all in one
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sacramento, CA

Beautiful resort

Posted May 10, 2015
Pros: The park-like environment. Our building was close to the beach.
Cons: The sensitivity of the key card was a bit annoying. It demagnitizes very easily.
Beautiful resort on the beach. The resort has a park-like environment. The beach is clean with comfortable lounge chairs/beds and plenty of them. The food is good. Quite a few restaurants to chose from.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom morgantown, wv

Great experience and highly recommended

Posted May 10, 2015
Arrived before chick in time- room was not ready but someone took us around the resort and we had lunch.. Then by that time the room was ready. Very friendly staff and always welling to help. Clean rooms but I would recommend upgrading the room. it's worth paying the extra few bucks. Food and was good. Beach and pool were perfect specially when compare it with the hotels around it. Highly recommend!!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New York

Beautiful Spacious Grounds, Friendly Staff

Posted May 9, 2015
The grounds are HUGE, even with a full resort it doesn't feel crowded at all. There are bars everywhere and it's never difficult to get a drink. The restaurants were all amazing (except the Italian). The staff is attentive and friendly. Excellent service. Our favorite restaurant was Mole. The all inclusive snorkeling was better than expected. They take a ton of photos and videos and you have the option to purchase them after the excursion. It was better than the snorkeling excursion that we actually paid for. The room was huge and felt very private. Overall this was an amazing trip and I would highly recommend this resort. You get a vacation of luxury paired with exposure to the culture and friendly staff.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom eugene oregon

Paradise, close to beach, pool, food, whatever you

Posted May 7, 2015
Paradise, relaxing, easy access to everything I wanted. Friendly perfect weather, great room. Loved it.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom fl

Nice hotel Close to the beach and restaurants

Posted May 5, 2015
The staff was wonderful the amenities were okay the housekeeping staff needed to be a little more cleanliness but overall it was a great place and I would recommend it and I would go again
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Pau

Bon hôtel en général

Posted May 5, 2015
Pros: Le cadre, le mini-club
Cons: le service
Très bel hôtel avec magnifiques jardins très bien entretenus. Chambre relativement confortable mais assez petite pour 4 personnes (2 adultes et 2 enfants). Nous avons dormi sur le canapé-lit car plus large pour 2 personnes : il était vraiment très dur et on sentait la barre de pliage dans notre dos ! Nous regrettons le fait qu'il n'y ait qu'une vasque dans la salle de bains : pour 4 personnes, ce n'est pas normal. En revanche, il y avait une douche double avec 2 pommeaux, pratique pour se laver à 2 en même temps. La restauration est plutôt bonne et variée. Je recommande "Fuego" et "Passion" : le premier inclus dans le prix, le 2ème avec un gros supplément de 60 $ / personne mais repas très fin et restaurant très chic. Nos filles ont adoré le mini-club : activités variées et jeunes animateurs dynamiques et très sympathiques. Le barrage de la langue n'a pas gêné : mélange d'anglais, d'espagnol et quelques mots de français. En revanche, nous avons été déçus par le service en général. Il y a beaucoup de disparité entre les divers restaurants. Dans certains, pas de sourire et impression de déranger quand on demande quelque chose (qu'on n'obtient pas au final...). Même chose lors du check-out : pas de sourire et réceptionniste qui se trompe dans le calcul de notre solde sans vraiment s'excuser. De façon générale, très bonnes vacances en famille mais service perfectible.