Ratings based on 900 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from ny, ny
Great beaches. Sprawling grounds. Ok food.Posted Aug 30, 2014
Stayed for 5 nights 6 days. Overall a good experience. The beaches here are amazing. The staff was great. The resort it's self is pretty quiet good for families and couples not suggested for those looking to mix it up. The grounds were too big for my liking. You can spend a lot of time getting from the main lobby to the beach or any where in between. Eg. casino, bars, restaurants, your room. Personally I like high rise styled resorts better opposed to sprawled out villa styled resorts. Food was ok but would have been better except for the sub par buffet. Let's be honest at this price point you can not expect 5 star dinning. All in all had a great time and well worth the price.
for Everyoneby A verified traveler
Very nice hotel on the beach with great bartendersPosted Aug 28, 2014
The place was amazing and the staff was very helpful. The only negative I would say is room service. The food takes long.
for Everyoneby A verified traveler from M. Kansas City Mo
PerfectPosted Aug 28, 2014
Excellent views with great staff!! The grounds were beautiful and the restaurants were great. Our butler ROCKED!
for Everyoneby A verified traveler from far rockaway n.y
OasisPosted Aug 27, 2014
From the moment you arrive, instantly are waited on hand n foot! No worries everything is right at your disposal, beach nice grounds beautiful definitely would recommend! Only fault need to speak more english!
by A verified traveler from illinois
Won't go back to this hotelPosted Aug 27, 2014
First off, I requested two queen size beds, even paid the upgrade and when we got to hotel we were told they do not have ANY queen size beds. Then, the first two days we got no maid service, had to keep calling and going in to talk to someone in management. They did give us dinners at the premium restaurants for free to make up for our troubles. The other thing that was not good was the shuttle service around the property. Shuttles didn't run very often so we ended up walking to everything and the grounds are extensive. Rooms were comfortable but need updating. Food was good at all the restaurants.
for Everyoneby A verified traveler
Posted Aug 26, 2014
Our vacation was just amazing!!! Staff was extremely helpful and super nice!!!!
for Everyoneby A verified traveler from New York
ExcellentPosted Aug 25, 2014
Excellent service, and amenities will definitely recommend to anyone
for Everyoneby A verified traveler from Virginia Beach
Awesome Fun!!! True ParadisePosted Aug 23, 2014
Pros: Everything, especially the staff. Ana and Miki were awesome!!
Cons: Check in was a little unorganized.
Location: Highly recommend Punta Cana Sailing Company. We had Eddie as our captain and he was awesome.
Visited DR for the first time and could not have picked a better place. Ana and Miki as well as the rest of the staff treated us like royalty. The beach was incredible as was the pool area. Bana Restaurant is a must go! We did attend an excursion with Punta Cana Sailing. I would highly recommend asking specifically for them. Eddie was our Captain and truly was the icing on the cake of a great week. Only bad part of the trip was having to leave. Nighty entertainment was very good and the whole staff was so much fun even after the shows ended. Another shout out to Ana and Miki who were truly incredible hosts and really captured a piece of ours hearts. We will return!!
for Everyoneby A verified traveler from L
Beyond my wildest dreamsPosted Aug 23, 2014
Our butler was Johan and he went above and beyond! The whole resort was amazing! Drinks and food were great! Royal service is the way to go!!!!
for Everyoneby A verified traveler from easton, PA
Not English FriendlyPosted Aug 23, 2014
Pros: Entertainment staff were phenomenal
Cons: More air conditioned areas.
Location: Do not recommend leaving resort. Friends did an excursion which they raved about!
Hard to find someone to communicate in English. Great nightly entertainment. Lacked in housekeeping.