Ratings based on 469 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
by A verified traveler from NJ
Posted Jun 28, 2015
Pros: New and clean
Cons: The refrigerator & the food in the specialty restaurant should be better
Location: I like the location because it's close to the airport
The hotel is nice & clean but the refrigerator on both our rooms are not working. I told the front desk but they said there is nothing that they can do. I love the proximity to the beach but the water is not clean and there are plenty of sea weeds The food in the specialty restaurants except the steak house is really bad
by A verified traveler from Pittsburgh
Will not stay at the Riu Palace Bavaro again.Posted Jun 27, 2015
I will be staying at the Hard Rock the next time.
for Everyoneby A verified traveler
Posted Jun 27, 2015
Very good for the family, good service, and people there are very friendly.
for Everyoneby A verified traveler from Louisiana
Great hotel.Posted Jun 16, 2015
Close to the beach. Everything was in walking distance. Staff was great. Food was great. Cleanliness was super. Next visit will be the same hotel.
for Everyoneby A verified traveler
Nice hotel by the beach!Posted Jun 15, 2015
Awesome service, great staff! Wifi doesn't work from anywhere else but the lobby and the food was not the greatest
by A verified traveler from San Jose, CA
Nice hotel, not so nice if you Need something.Posted Jun 15, 2015
Our overall stay was good. I booked to JR suites and called the hotel 2mos prior to request for the suites to be next to each other. We didn't get that so we had to wait til that was resolved when we checked in. I got to my suite and the fridge was not working. I called three times and no one showed up. I gave up on the fridge. Two days in, my daughter's toilet was clogged. It took five calls and two visits to the front desk to get maintenance to fix it. The Internet was aweful. We had to go to the lobby to be connected. The food was terrible; the buffet and the restaurants. The staff were good and helpful except for the front desk. They can care less if you need assistant. I will not come back to this place. I rather spends money and time somewhere else, even pay a little more if I have to.
for Everyoneby A verified traveler from Boston
Excellent beach resort at an affordable pricePosted Jun 13, 2015
Excellent beach resort. I paid extra for the view. At ground level, there was much of view. For some odd reason the small refrigerators in the rooms do not always work. Water in the refrigerator never got below room temperature.
for Everyoneby A verified traveler from Long Island, NY
Fun for all!Posted Jun 13, 2015
Beautiful views and an excellent staff! Small daily tips go a long way. So accommodating and ensure you get moving and have a great time with great memories to come home with.
for Everyoneby A verified traveler from frankfort, il
Posted Jun 13, 2015
Great clean place. Food was great! Beach is amazing! Would recommend this place to friends and family.
for Everyoneby A verified traveler from eugene, or
Punta Cana RIUPosted Jun 13, 2015
Pros: all inclusive, didn't spend anything but tips
Cons: A little more change in the meals, to much of the same every night
Location: Far from everything except the other RIU resorts. There was an alley next to the resort that had souvenir shops that were pretty expensive.
Our room was very nice, we were in the VIP section. The pool was very nice, had a swim up bar, nice and clear water. The all inclusive was nice, the food was pretty much the same every night. very bland, dry meat, the salad bar was nice. The staff were helpful and very pleasant.