Ratings based on 425 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom PR

Worst service ever

Posted Apr 15, 2015
We were there for our honeymoon and we were so dissapointed. We've been to Punta Cana before and we were expecting the same amazing service we had experienced before, instead we got a we don't care attitude from the staff, not even wanting to really be excellent. The service was not even mediocre it was just plain horrible. We won't be going there again
4 out of 5
Recommended
for Families
by A verified travelerfrom SJO

Better than expected

Posted Apr 11, 2015
Pros: Food and grounds
Cons: Better hotel shop, not only expensive but service was awful.
Location: Arena grande beach
Check in and check out was swift. Housekeeping was diligent and attended all requests. Buffet was good meanwhile reservation restaurants were just ok. Cheap booze served in pool area and bars.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 8, 2015
Beach: white sand, wide open and shadow but quite a bit of of seaweeds Food: OK, changed very day Staff: OK, not that friendly and a little bit slow activities: there is no night life activities, quiet place
5 out of 5
Recommended
for Everyone
by A verified traveler

Staff was great!

Posted Apr 1, 2015
Pros: Clean and very relaxing.
Very relaxing. The food was very good. The staff was very helpful.
5 out of 5
Recommended
for Couples
by A verified travelerfrom New York

Perfect Babymoon

Posted Mar 30, 2015
Pros: The resort was the perfect size. The restaurants and pool area wasn't too close but it wasn't too far either. It was walking distance.
Location: The resort was about 20 mins from the airport.
Riu Palace Bavaro was perfect for our baby moon. It was mostly an adults only resort, which was exactly what we were looking for. The resort itself seemed fairly new and the staff was very accommodating. The pool area was very relaxing as well as a place to join in on some activities. The price of our stay was quite up there, but we only booked a week in advance. But I feel like we got what we paid for, which was a 5 star resort with new, clean rooms, good food and a picture perfect location.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Las Condes, Chile

Nice place, great beach.

Posted Mar 28, 2015
We stay for 5 nights. The hotel is nice with a lot of restaurants with different style of food. Great Beach near the pool with a lot of palmera shade.
5 out of 5
Recommended
for Everyone
by A verified traveler

Pretty beach near by

Posted Mar 25, 2015
Good shows in the evening they have But one of restaurants food quality is poor. Buffet is excellent I had visited ten different places in Caribbean. This hotel we will be back next time.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NJ

Very nice hotel, lots of things to do.

Posted Mar 20, 2015
Great hotel, nice and clean. The staff however were not friendly, don't say hello, overall good!
4 out of 5
Recommended
for Couples
by A verified travelerfrom Wisconsin

Restfull Vacation

Posted Mar 18, 2015
Pros: Accomodations in the VIP area and the friendly staff.
Cons: Wine needs improvement. Safe, drinkable water .
Location: Walking on the beach, trip to Catalina Island, relaxing around the pool.
Great location for a much needed vacation. Accomodations were fantastic in the VIP section. Room was always kept clean by excellent and friendly staff. Pool area was a nice change, being that this is a adult only section. We plan on a return vacation to this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great resort. Staff is very pleasant and accommod

Posted Mar 16, 2015
Pros: The staff was great!!
We loved our stay. We had an oceanfront room. Our first room was first floor. Could not see the ocean only palm trees. Asked to be moved to the second floor and there was no problem moving. Beautiful view. Large spacious room. Very clean.