Ratings based on 203 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 28, 2014
Nice hotel, variety of nationalities visiting make even better experience. Must make dinner reservations for the nice restaurants
4 out of 5
Recommended
for Everyone
by A verified traveler from South Florida

Posted Oct 27, 2014
After seeing our initial room without a view we upgraded to suite with jacuzzi on balcony. Well worth the extra money for my birthday weekend... the food was good except the Japanese restaurant.. not worth a reservation... the pool and beach area were beautiful.. I would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Best Vacation EVER!!!!

Posted Oct 18, 2014
As soon as we arrived, we were greeted with two "Welcome" glasses of champagne. We checked in and were escorted to our room. It was 2 hrs before check-in, but our room was ready so they let us check in. Room was just as beautiful as it was in the picture. Make a long story short, it was a beautiful experience....almost Euphoric. Staff were attentive, all restaurants were clean and the food was great. Large variety of food. Drinks were good as well. I met lots of ppl from all over the world.
5 out of 5
Recommended
for Everyone
by A verified traveler from las vegas

Good food great employees nice hotel

Posted Oct 14, 2014
Pros: Convenient ,friendly ,good food,nice hotel and close to the beach
Cons: Kabuki restaurant the light is too bright Put a world clock by the front desk. Employee should learn to speak English.need strong signal on wifi
Great experience! Will comeback Will recommend the hotel Overall experience is great
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Awesome place!!

Posted Oct 12, 2014
My experience here was great!!! The stuff are very friendly and they always said hi to you no matter where you are in the hotel. Services are great, the food and drink are none stop coming and I couldn't ask for a better weather with 90 degrees everyday I was there, can't wait to go back!!
3 out of 5
by A verified traveler

Posted Oct 10, 2014
Hotel stuff were unfriendly. I lost my glasses and nobody took care of me. No music at pool area after 5pm
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

Posted Oct 10, 2014
Fantastic experience. The staff worked hard to make sure you had a great time.
4 out of 5
Recommended
for Couples
by A verified traveler from Morristown, NJ

Great hotel with beautiful beaches

Posted Oct 7, 2014
Pros: Beach, water, food, service
Cons: The area where they put on shows reeks on mold; we couldn't stay in there very long.
My husband and I stayed at the Riu Macao the end of September for our one year anniversary. We loved the beaches and the water was amazing. There was great service on the beach especially if you tipped the server. The pools were nice; the water was almost too warm. The pool bar can get a bit loud and crowded toward the end of the day. My husband and I seemed to be the only non-smokers so trying to get away from the other chain smoking guests was sometimes a chore. The food and drinks were great. The restaurants seemed to be closed a lot so that made making dinner reservations difficult. They only offered two times for the dinner reservations, 6:30 and 9. Our room was nice but there was an overwhelming chemical cleaning smell when we first got there. Sometimes when returning to our room there was a sewer smell. My husband isn't bothered by many things so we didn't complain but if I were there alone I would have. We didn't have any issues communicating with the staff and liked the idea that we didn't have to take a tram to get to places around the resort. We have stayed at other Riu Hotels and loved them; the Macao definitely had a lot of the things we loved at other Riu hotels. Would absolutely stay here again but would address any weird rooms smells on arrival.
4 out of 5
Recommended
for Everyone
by A verified traveler from WA

Awesome place to relax

Posted Oct 6, 2014
Really nice resort, very good food, lots of seafood. We also liked the room service, very quick, the only thing about it is they need to add more items on room service menu. Rooms are very clean, and AC works really good, it is always cool in the room no matter how hot is outside. Beds are a little firm. The deck has lots of room. The resort itself is very enjoyable, lots of places to relax, ether in the lobby or by the pool, friendly staff will make sure you have a drink or coffee or anything you wish. Not a lot of entertainment, though they have live music, karaoke and dancing. So if you want to relax in very nice pleasant atmosphere, enjoy delicious food and drinks than this is the place to be!
4 out of 5
Recommended
for Everyone
by A verified traveler from new york

Great Adult Only Hotel near beach

Posted Sep 23, 2014