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Sanctuary Cap Cana

Playa Juanillo Cap Cana Punta Cana, Dominican Republic

In Cap Cana neighborhood, luxury hotel with a marina

Cap Cana Golf Club nearby
Situated in Punta Cana's Cap Cana neighborhood, this luxury hotel is close to Cap Cana Golf Club and Indigenous Eyes Ecological Park. Area attractions also include Corales Golf Course and La Cana Golf Course. Show more
Full-service spa
In addition to a restaurant, Sanctuary Cap Cana features an indoor pool. Other amenities include a full-service spa and a marina.
Plasma TVs, DVD players
Plasma televisions come with cable channels. Guestrooms also feature balconies, DVD players, and air conditioning. Hide

GUEST REVIEWS

4.3out of 5

Expedia Guest Rating

78%

of guests recommend

TripAdvisor Traveler Rating

TripAdvisor Traveler Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be mm/dd/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 06/25/2013. The check-out date cannot be after 06/25/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Junior Suite Ocean View - All Included
1 king60 square meters. Balcony with view of the ocean. Separate sitting area. Desk. Plasma television with cable channels and DVD player. Dial-up Internet access. In-room safe. Complimentary newspapers. Minibar. Ensuite bathroom. Bath amenities include designer toiletries and makeup/shaving mirror. Bathrobes and slippers. Air conditioning. Hair dryer available on request.
Beach Front Junior Suite - All Included
1 king70 square meters. Balcony with view of the ocean. Separate sitting area. Desk. Plasma television with cable channels and DVD player. Dial-up Internet access. In-room safe. Complimentary newspapers. Minibar. Ensuite bathroom. Bath amenities include designer toiletries and makeup/shaving mirror. Bathrobes and slippers. Air conditioning. Hair dryer available on request.
Castle Junior Suite Swim Out - All Included
1 king60 square meters. Accessible via exterior corridors. View of the ocean from patio. Separate sitting area. Desk. Plasma television with cable channels and DVD player. Dial-up Internet access. In-room safe. Complimentary newspapers. Minibar. Ensuite bathroom with shower/tub combination. Bath amenities include designer toiletries, makeup/shaving mirror, and complimentary toiletries. Bathrobes and slippers. Air conditioning. Hair dryer available on request.
Monarch Ocean Front Villa - All Included
1 king98 square meters. Accessible via exterior corridors. View of the ocean from patio. Separate sitting area. Desk. Plasma television with cable channels and DVD player. Dial-up Internet access. In-room safe. Complimentary newspapers. Minibar. Ensuite bathroom. Bath amenities include designer toiletries, makeup/shaving mirror, and complimentary toiletries. Bathrobes and slippers. Air conditioning. Hair dryer available on request.
Honeymoon Suite w/ Private Pool - All Included
1 king61 square meters. Accessible via exterior corridors. View of the ocean from patio. Private pool. Separate sitting area. Desk. Plasma television with cable channels and DVD player. Dial-up Internet access. In-room safe. Minibar. Ensuite bathroom with shower/tub combination. Bath amenities include designer toiletries, makeup/shaving mirror, and complimentary toiletries. Bathrobes and slippers. Air conditioning.
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Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Extra-person charges may apply and vary depending on hotel policy.
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
  • Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • Minimum guest age is 18
  • Check-out time is noon
  • Check-in time starts at 3 PM

Promotions

Dine Around Privileges

Guests staying at this resort enjoy Dine Around privileges at select partner resorts in the area.

Guests must speak to the concierge at their resort by 3 PM to make dining arrangements at a partner resort. Arrangements must be made in advance, including arrival and return times, as well as restaurant selection. While dinner and entertainment are complimentary, guests will be responsible for their roundtrip taxi fare and all gratuities. This program is valid for 1 evening only and the visit is not to be considered as a day pass. Blackout dates apply. Other restrictions may apply.

Property Amenities

In addition to a full-service spa and a marina, Sanctuary Cap Cana features an indoor pool and an outdoor pool. Dining options at the hotel include a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests can enjoy a complimentary breakfast. Public areas are equipped with complimentary high-speed wired and wireless Internet access.

This 5-star property offers access to limo/town car service, technology support staff, and small meeting rooms. Event facilities include conference/meeting rooms, a ballroom, and banquet facilities. This luxury hotel also offers spa services, a concierge desk, and laundry facilities. For a surcharge, a roundtrip airport shuttle is available to guests. Onsite parking is complimentary.

Sanctuary Cap Cana has designated areas for smoking.

  • 24-hour front desk
  • Airport transportation (surcharge)
  • Number of suites - 176
  • Ballroom(s)
  • Banquet facilities
  • Number of floors - 3
  • Bar/lounge
  • Coffee shop or café
  • Complimentary breakfast
  • Concierge desk
  • Multiple large conference rooms
  • Currency exchange
  • Full-service health spa
  • Technology support staff
  • Designated smoking areas
  • Laundry facilities
  • Limo or Town Car service available
  • Marina on site
  • Medical assistance available
  • Multiple small meeting rooms
  • Parking (free)
  • Valet parking
  • Poolside bar
  • Restaurant(s) in hotel
  • Room service (limited hours)
  • Security guard
  • Shopping on site
  • Spa services on site
  • Swimming pool - indoor
  • Swimming pool - outdoor
  • Umbrella
  • Wireless (high-speed) Internet access - complimentary
  • Wired (high-speed) Internet access - complimentary
Sanctuary Cap Cana, Punta Cana,  Dominican Republic, Property Amenities Guest Room

Rooms

Air-conditioned accommodations at Sanctuary Cap Cana offer DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Plasma televisions come with cable channels. Bathrooms include bathrobes, slippers, makeup/shaving mirrors, and designer toiletries.

Rooms are equipped with dial-up Internet access. Business-friendly amenities include desks, complimentary newspapers, and cordless phones. Additionally, rooms include safes and coffee/tea makers. Hair dryers and wake-up calls can be requested. Housekeeping is provided daily.

All guestrooms are non-smoking.

Sanctuary Cap Cana, Punta Cana,  Dominican Republic, Rooms Guest Room

Room Amenities

  • DVD player
  • Balcony
  • Air conditioning
  • Complimentary newspaper
  • Dial-up Internet access
  • Minibar
  • Coffee/tea maker
  • Wake-up calls
  • Private bathroom
  • Bathrobes
  • Makeup/shaving mirror
  • Slippers
  • Hair dryer (on request)
  • Cable television service
  • In-room safe
  • Desk
  • Separate sitting area
  • Climate control
  • Cordless phone
  • Daily housekeeping
  • Designer toiletries
  • Non-smoking only
  • Plasma television

Dining

Sanctuary Cap Cana has a restaurant on site. Guests are offered a complimentary continental breakfast. Room service during limited hours is available.

Sanctuary Cap Cana, Punta Cana,  Dominican Republic, Dining Restaurant

Recreation

An indoor pool and an outdoor pool are on site.

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.

  • Body treatments
  • Facial treatments

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Sanctuary Cap Cana

4.3
out of 5
avg. guest rating
Hotel service:
4.1
Hotel condition:
4.6
Room cleanliness:
4.5
Room comfort:
4.1
Location:
4.7
Neighborhood:
4.1
79%

of guests recommend

out of 14 reviews

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A Traveler from New York, ny
5.0
out of 5
Recommends this hotel
Posted Nov 12 2011

“Best DR getaway for adults!!!”

This hotel is amazing! Best places to eat were the wok and blue marlin ... Don't go to the steakhouse wasn't that great but for where u are it's just ok ...staff was incredibly friendly and helpful. We would love to go back but now that it's owned by salamander hotels and they have decided to make it kid friendly we are very disappointed and hope they realize what a mistake it is to allow kids there ... They ruin everything!

A Traveler from Washington, DC
5.0
out of 5
Recommends this hotel
Posted Jul 9 2011

“Excellente!”

We had minor grievances with Secrets Sanctuary Cap Cana, but on the whole they were insignificant and totally overshadowed by the high points of the stay. The food was excellent every night and every day. The staff were couteous to the point of being fawning. The grounds were post card-worthy, and the weather was beautiful (even when it rained, the party never stopped). A+

Angie from Washington, DC
5.0
out of 5
Recommends this hotel
Posted Jun 24 2011

“Punta Cana's best resort!”

We went to Secrets Sanctuary Cap Cana for rest and relaxation. We found just that. The resort was beautiful and the service was impeccable. My only critique is that our suite did not provide adequate air conditioning. It was a two story loft suite with one vent upstairs. It was always a bit warm in the room, however, we had such a lovely time it did not become a major issue. Be sure to bring your own bug repellant because the onsite store does not carry any. The grounds are beautiful and the restaurants serve wonderfully cooked food. The resort staff go out of their way to make your stay as pleasant as possible. You are greeted throughout the resort like long lost family. I certainly recommend the resort to anyone looking for a romantic adult atmosphere.

A Traveler from Lee's Summit, Mo
5.0
out of 5
Recommends this hotel
Posted Jun 14 2011

“Did not want to leave!”

My husband and I stayed at Secrets Sanctuary in Cap Cana for 10 days for our honeymoon and it was absolutely perfect! We stayed in the beach front junior suite and it was lovely, but the last 3 days we upgraded to the honeymoon suite with the private pool. The upgraded room was so amazing, from the views to the extra space we had! We both loved the room service and used it quite a bit and the staff members were so polite, helpful, and fun! We would definitely go back so they can welcome us "home" again!

A Traveler from Kansas City
4.0
out of 5
Recommends this hotel
Posted Jun 13 2011

“Good but not Great”

great vacation but a couple of things not up to par. The only hot-tub available was not heated at all, the food was good but not great.

A Traveler from Syosset, NY
5.0
out of 5
Recommends this hotel
Posted May 15 2011

“Great Resort”

Beautiful resort. Ocean a bit cool and lots of seaweed (although the resort staff did a good job clearing it). Staff could not be more polite and helpful. A special thanks to Kala and Frank!

Area recommendations
Th surrounding area at Cap Cana is somewhat deserted so unless you plan to take an excursion, plan on staying at the resort.
A Traveler from Pennsylvania
3.0
out of 5
Does not recommend this hotel
Posted Feb 11 2011

“Ambivalent would be the word I am looking for........”

The resort is beautiful - the architecture, the gardens, the pools and the fact that it is Adult Only. These items are exceptional! But, as is typical in Caribbean All-Inclusives, the food is average and recycled but I did enjoy the Steakhouse. The service is inconsistent. One example would be the poolside service at the Ocean Bar. One day, the service is constant. The bartender brings you a new drink as soon you finish. The next day, the bartender never once comes out to serve you (you walk to the bar to get your drinks). I'm not lazy, but they should pick a level of service and stick with it. Requesting items for my room was tedious, mostly due to the language barriers. Once I translated it from English to Spanish on my computer for them, my request was finally fulfilled, but it took 12 hours. I suggest taking an English to Spanish translator. Free internet in your room and WiFi in some spots. Beachfront Junior Suite was great and I highly recommend it. TV had a lot of channels BUT disappointed that you couldn't watch it in bed. Not happy with the small beach because the water was always cloudy close to land and they don't regularly clean up the seaweed, which started to smell rotten after 4 days. The beaches that flank the resort are beautiful to walk on, but there are no services (chairs, towels, bars) on these beaches. Be skeptical of other sites that are loaded with great reviews due to kickbacks (upgrades, etc.) from SSCC. This includes their FB page.

Area recommendations
Cap Cana is still being developed. It's 30,000 acres with not much on it. The only site to visit off of SSCC property is the Marina or the golf course. If you want to visit other places, gift shops, casinos, etc. you might want to consider staying in the Hotel Zone in Punta Cana. You won't have the same ambiance as you have at SSCC, but you have more options for everything else.
Getting there
Find a transportation link on the internet to book transportation to the resort from the airport. There are a couple of options that are generally priced for the entire vehicle, not per person, so you split it by the number of people going. The resort will transport you for a fee, which is slightly higher than the open market.
What to pack
If you are a sun lover, you will spend 9 hours a day in your swimsuit. Don't pack shorts and tank tops. You'll never wear them. You'll go from breakfast to the beach and to your room to get ready for dinner. Pack a few nice/dressy mix and match pieces for dinner with dressy sandals, swimsuits, coverups, flip flops and one or two casual pieces for those "in between" moments.
A Traveler from Panama
3.0
out of 5
Recommends this hotel
Posted Jan 5 2011

“Not Impressed”

Could use a TV in front of the BED. Hot water was a long wait. Room service menu needs to be expanded. Spa accomodations not that good. I have seen better less expensive hotels in teh Punta Cana Area.

Area recommendations
- Italian Resturant and Cap Cana Marina VERY GOOD! - La Romana Marina
Sarina R from Westchester Co., NY
5.0
out of 5
Recommends this hotel
Posted Jun 24 2010

“Romantic Getaway”

The resort was beautiful and well maintained, however, the main beach was small for such a large resort. The restaurants were good but I would have liked more Dominican/ Latin American food choices. I did not realize this was an all inclusive resort when I booked it- What a pleasant surprise when I arrived and found out it was. It was my first all-inclusive and I was impressed with all the food and drink choices, quality, and how available they were throughout the day.

Robbie G from Ohio
3.0
out of 5
Does not recommend this hotel
Posted May 8 2010

“Misconceptions”

The initial room was not exactly oceanview as described, although after complaining we did get to move to a much nicer room the second day of our stay. The dining was not exactly "all inclusive". . . watch out for surcharges. The Spa was okay at best. The swim up pool bar, on most days did not have cold beer available. The breakfast lunch buffet was quite small compared to most resorts we have been to. Overall....would not go back nor recommend to anyone.

Sanctuary Cap Cana

Playa Juanillo Cap Cana Punta Cana, Dominican Republic

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Nearby Points of Interest

  • Cap Cana Golf Club - 2.4 km / 1.5 mi
  • Indigenous Eyes Ecological Park - 5 km / 3.1 mi
  • Corales Golf Course - 7.2 km / 4.4 mi
  • La Cana Golf Course - 7.2 km / 4.4 mi
  • Bavaro Beach - 21.4 km / 13.3 mi

The preferred airport for Sanctuary Cap Cana is Punta Cana (PUJ-Punta Cana Intl.) - 10.7 km / 6.6 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Punta Cana, Dominican Republic (PUJ-Punta Cana Intl.)

Area:

Cap Cana, Dominican Republic: A $2 billion investment area on the eastern side of the Dominican Republic, Cap Cana was developed by big-name investors such as the Ritz-Carlton, Donald Trump, and Jack Nicklaus. The latter even has a signature golf course here, the Punta Espada Golf Club, which hosts the Cap Cana Championship every year. Cap Cana boasts more than five miles of beaches.

Sanctuary Cap Cana

Playa Juanillo Cap Cana Punta Cana, Dominican Republic