“Great idea executed poorly”
Renting condo in Punta Cana was very appealing to us, after doing so in other parts of the Caribbean. Pictures of this hotel looked promising and we booked the trip. To our discontent upon arrival, our unit looked as if it was not cleaned for long. Bathrooms were dirty as was the kitchen. The fully equipped kitchen had no coffee maker, minimal selection of pots and dishes, the knives were rusted, etc. The front desk personnel were very amicable and helpful. Prompt to attend to our requests. However, when the requests were passed on to the maids, they were performed poorly and untimely. Many things were done half way if at all done (ie. rooms were not cleaned properly, occasionally rooms were not made up at all) Do not disturb signs were rather a call for maids to ring the door bell , maybe seeking an extra tip for whatever services provided while we were in the room. The so called restaurant is nothing but the pool side bar dressed up with table cloth. Food was below average, ambiance was below 0. All in all, the place looks like it has potential, but my wife and I will never be back to reassess it. My wife and I are seasoned travelers who very much enjoy the luxuries of 5 star resorts as well as the adventures of road trips and informal travel. We have had many great experiences in Punta Cana and its neighboring areas. Hopefully you too get to experience the beauty of this region without the inconveniences of a poor hotel choice.