Beach bar

Reviews of whala!bavaro - All Inclusive

4 out of 5
whala!bavaro - All Inclusive
Las Corales, El Cortecito de Bávaro, Punta Cana, La Altagracia

Reviews

6.4
Rating 10 - Excellent. 164 out of 726 reviews" "
Rating 8 - Good. 192 out of 726 reviews" "
Rating 6 - Okay. 141 out of 726 reviews" "
Rating 4 - Poor. 78 out of 726 reviews" "
Rating 2 - Terrible. 151 out of 726 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Jeffery Andrew

Staff was great very helpful, food was ok nothing impressive, rooms are average very noisy on the side of building with disco and workers
Stayed 3 nights in Mar 2024

6/10 Okay

HEATHER

Liked: Cleanliness, staff & service
I told the front staff that I did not feel safe in my room because the doors had broken locks. I asked them to have the locks fixed and they never did.
Stayed 2 nights in Mar 2024

6/10 Okay

HEATHER

It was fine.
Stayed 1 night in Mar 2024

6/10 Okay

Thelma I Delgado, bronx

Traveled with family
Disliked: Amenities
Tuve una mala experiencia con un miembro del staff de entretenimiento llamado John, el estaba animando una actividad y se le ocurrió hacer chistes de Puerto Rico incluyendo imitar la forma de hablar 🙄 se burló indiscriminadamente de Puerto Rico o sea el escogió entretener a los huéspedes a cuenta de burlarse de los huéspedes puertorriqueños. Situaciones que no deben pasar y pasan pq lamentablemente no todos tenemos la misma inteligencia.
Stayed 4 nights in Mar 2024

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time here. First time in D.R. Would definitely do it again! Thanks team!
Stayed 5 nights in Mar 2024
Response from Johanna on Mar 20, 2024
Dear Jeffrey, On behalf of all the staff, we would like to thank you for your rating, it is truly a satisfaction for us to know that you have enjoyed your stay.Johanna Villaman Reception Supervisor

6/10 Okay

fatoumata

Liked: Cleanliness, staff & service, property conditions & facilities
The staff services was very helpful. They need to do more for the rooms too old furniture , the bathroom was smiling needed too be fix too. Was hard to bath my 7 months old baby in the shower.
Stayed 5 nights in Mar 2024
Response from Guest relations manager, on Mar 18, 2024
Dear Guest,Your feedback on our staff services is greatly appreciated, and we're glad to hear you found them helpful. We strive to provide the best service to all our guests at all times.Your comments regarding the room furnishings and the bathroom have been noted. It is always our aim to ensure our guests are comfortable during their stay with us. We will continue to maintain our standards and strive to improve wherever possible. We hope this experience will not deter you from choosing to stay with us in the future. We would be delighted to welcome you back and demonstrate our commitment to excellent hospitality.Best Regards,Diana

8/10 Good

Tory

Traveled with family
Liked: Amenities, property conditions & facilities
You get what you pay for no complaints
Stayed 5 nights in Mar 2024
Response from Johanna Villaman on Mar 14, 2024
Dear Guest,We would like to extend our apologies for the inconvenience you encountered during your recent stay.SincerelyJhoanna Villama

2/10 Terrible

Jerriel

Stayed 4 nights in Feb 2024
Response from Johanna Villaman on Mar 23, 2024
Dear Jerriel, We would like to extend our apologies for the inconvenience you encountered during your recent stay.Sincerely, Jhoanna Villaman

10/10 Excellent

Cherlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That beach view was amazing
Stayed 2 nights in Feb 2024
Response from Johanna Villaman on Mar 2, 2024
Dear Cherly, Thank you !! You're our reason to be and therefore we'll continue working in giving an excellent service, the one you as guests deserve here at whala Bávaro !! I wish to have you here again ! Best regards Johanna Villaman

2/10 Terrible

dariush

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Always there is a say : for quality you should pay!! But in this case I knew that I’m going to lie star inclusive!! But there is limit of how they add fake photos on site, it’s just a buffet with food, the only restaurant there is awful , we should leave the restaurant and eat in buffet !! , any way I will never in my life go back to place that even the room is so dirty, the towels are bd,… snd lot of other issues
Stayed 4 nights in Feb 2024
Response from Johanna Villaman on Mar 2, 2024
Dear guest, We would like to apologize on the behalf of the entire team if we did not impress you during your valuable vacations. Sincerely, Johanna Villaman

4/10 Poor

Cesar

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Small bars/ slow service/ salt water in the showers and sink/ small beach area with chairs
Stayed 4 nights in Dec 2023
Response from Johanna Villaman on Feb 28, 2024
Dear Cesar, We are very sorry that your experience was not to your liking. Please, receive our sincerest apologies for the inconvenience encountered during your stay.I want to assure you that your suggestions and opinions are extremely importan.Kind regards, Johanna Villaman

4/10 Poor

Henry

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Food horrible
Stayed 2 nights in Feb 2024
Response from Johanna Villaman on Feb 27, 2024
Dear Henry, We would like to extend our apologies for the inconvenience you encountered during your recent stay.Sincerely, Jhoanna Villaman

2/10 Terrible

Karolina

Disliked: Staff & service, amenities, property conditions & facilities
The reception staff of the WHALA!Bavaro are fraudsters! They extorted money from me for an extra night. I bought the stay via Expedia, at the reception. After purchasing my stay, I was told to cancel my purchase through Expedia because the front desk could give me a better price. I offered to extend my stay so I would take advantage of this low price later. I was assured that the price would be current and I should not book my stay or additional nights via Expedia. Unfortunately, it turned out that I was treated like a person who wanted to defraud the hotel, I was not given the promised price, and told that if I did not pay their official high price, the police would come for me. The hotel was no longer available on Expedia. After an argument with the receptionist and the person who directly offered me this better price before I had to pay regular high price. I feel cheated, my holiday memories were spoiled, I was threatened by the police and the whole experience was terrible for me, which I informed the hotel employees about. Despite this, I never heard an apology and I consider the price I had to pay to be extortion. I do not recommend this hotel to anyone. apart from this incident that happened on the last day of my stay, the hotel food was monotonous and tasteless. Already on the 2nd day I got poisoned and was very sick,I only ate bread with salt and the room wasn't clean enough.
Stayed 5 nights in Feb 2024
Response from Johanna on Feb 24, 2024
Dear Guest,Although we sincerely regret reading that your holiday at our hotel was not to your liking, we are grateful that you have taken the time to send us your review.Cleanliness is one of the most important aspects of our hotel. We always strive to ensure that our guests have a comfortable stay in a spotless room. We apologise that you did not receive this impression. In the unusual circumstances of finding a discrepancy in our services, we would urge a guest to advise our team who will correct it immediately.Also, we are very sorry that the service and attention in general has not been to your liking, considering that our staff is usually highlighted by their predisposition and professionalism.We shall use your constructive critique and ideas to help us reach our goal of providing our guests with a memorable experience. Once again, we offer you a sincere apology for the inconvenience you experienced, we hope you had a safe trip back home.Best regards,Johanna Villaman

6/10 Okay

Angel

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms are very outdated and not very clean.
Stayed 3 nights in Feb 2024
Response from Johanna on Feb 24, 2024
Dear Angel,Thank you !! You're our reason to be and therefore we'll continue working in giving an excellent service, the one you as guests deserve here at whala Bávaro !! I wish to have you here again ! Best regards Johanna Villaman

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay there for the price it was not bad at all staff were very helpful
Stayed 3 nights in Feb 2024
Response from Johanna on Feb 24, 2024
Dear guest, We are very happy to read that our hotel has lived up to your expectations, and for sharing the experience with us. Your enthusiastic comments are great to receive. Once again, we thank you for this complimentary review of your time in our hospitality, We look forward to serving you again to repeat or even surpass this experience.Best Regards Johanna Villaman

8/10 Good

Andrea

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice beach
Stayed 2 nights in Feb 2024
Response from Johanna on Feb 24, 2024
Dear Sndrea,Thank you for your kind words and great feedback. .Sincerely,Johanna Villaman

10/10 Excellent

Franciny, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Johanna on Feb 24, 2024
Dear Franciny, Thank you for your kind words and great feedback.Sincerely,Johanna Villaman

4/10 Poor

Leonardo

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Toilets out of order through the property including the rooms. Lobby staff (female) could be a bit more welcoming and friendly. Alcoholic beverages should be better quality.
Stayed 1 night in Feb 2024
Response from Johanna on Feb 24, 2024
Dear Leonardo,We are very sorry that your experience was not to your liking. Please, receive our sincerest apologies for the inconvenience encountered during your stay.I want to assure you that your suggestions and opinions are extremely importan.Kind regards, Johanna Villaman

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Feb 2024
Response from Johanna on Feb 24, 2024
Dear Barbara, On behalf of all the staff, we would like to thank you for your rating, it is truly a satisfaction for us to know that you have enjoyed your stay. We hope to have the opportunity to serve you again in the future. Sincerely, Johanna Villaman Reception Supervisor

2/10 Terrible

franklin

Stayed 2 nights in Feb 2024
Response from Johanna Villaman on Mar 23, 2024
Dear Franklin, We are very sorry that your experience was not to your liking. Please, receive our sincerest apologies for the inconvenience encountered during your stay.Kind regards, Johanna Villaman

6/10 Okay

Sharon

Traveled with family
Liked: Cleanliness, staff & service
Most staff members were friendly. Food was okay. Rooms were cleaned every day. Salt water runs from shower and faucet. Walking distance from the beach. Convenient if you’re in a tight budget.
Stayed 4 nights in Jan 2024
Response from Johanna Villaman on Feb 12, 2024
Dear Guest. We would like to apologize on behalf of the entire team if we did not impress you during your valuable vacation. Sincerely, Johanna Villaman

6/10 Okay

Harold Keith Taylor,, Mechanicsburg

Liked: Staff & service
Stayed 4 nights in Feb 2024
Response from Johanna Villaman on Feb 16, 2024
Dear Guest. We would like to apologize on behalf of the entire team if we did not impress you during your valuable vacation. Sincerely, Johanna Villaman

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great little property. If your on a budget and want all inclusive. It’s not a 5 star it’s a small hotel but great beach access and staff is great. 1 min walk to sand and water. Food is just ok but it’s the best value for the money.
Response from Johanna Villaman on Feb 16, 2024
Dear Artie, Thank you for your review.We appreciate your suggestions, I assure you they will be taken into account. We look forward to welcoming you back on a future occasion. Best wishes, Johanna Villaman

10/10 Excellent

wilson

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The food was very good, and the personal was very nice.
Stayed 4 nights in Feb 2024
Response from Johanna Villaman on Feb 8, 2024
Dear Wilson,Thank you for your kind words and great feedback. It is a pleasure to read about how much you enjoyed your experience.It would be very nice to have again the possibility to welcome you back.Sincerely,Johanna Villaman

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Is a very nice place. Service was excellent.
Stayed 1 night in Feb 2024
Response from Johanna on Feb 4, 2024
Dear MiguelThank you for your kind words and great feedback. It is a pleasure to read about how much you enjoyed your experience.It would be very nice to have again the possibility to welcome you back.Sincerely,Johanna Villaman

8/10 Good

artie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No parking on the hotel
Stayed 1 night in Jan 2024
Response from Johanna on Feb 4, 2024
Dear Artie, Thank you for your review.We appreciate your suggestions, I assure you they will be taken into account. We look forward to welcoming you back on a future occasion. Best wishes, Johanna Villaman

10/10 Excellent

Jamaira

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are exceptionally attentive to your needs and they are very friendly. Room was comfortable and AC worked perfectly. We also enjoyed that everything is within walking distance.
Stayed 3 nights in Jan 2024
Response from Johanna on Feb 4, 2024
Dear Jamaira, On behalf of all the staff, we would like to thank you for your rating, it is truly a satisfaction for us to know that you have enjoyed your stay. We hope to have the opportunity to serve you again in the future. Sincerely, Johanna Villaman Reception Supervisor

10/10 Excellent

Jasmin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!!
Response from Johanna on Jan 28, 2024
Dear Jasmin,Our main goal is to make an unforgettable experience on the vacation of our visitors and we are glad to know that you really enjoyed your stay while with us.All the best from Whala!BávaroJohanna Villaman

6/10 Okay

Randall

Traveled with family
Liked: Staff & service
Stayed 7 nights in Jan 2024
Response from Johanna Villaman on Jan 18, 2024
Dear Guest,We would like to extend our apologies for the inconvenience you encountered during your recent stay.SincerelyJhoanna Villaman

6/10 Okay

Singaravelan

Traveled with family
Liked: Staff & service
Stayed 4 nights in Jan 2024
Response from Johanna Villaman on Jan 18, 2024
Dear Guest,We would like to extend our apologies for the inconvenience you encountered during your recent stay.SincerelyJhoanna Villaman

2/10 Terrible

francis

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was a terrible experience. The property had salt water for showers. Salt water for pool. Makes no sense. The food was average to bad. Fruits were the only thing edible. Will never return.
Stayed 3 nights in Jan 2024
Response from Johanna Villaman on Jan 18, 2024
Dear Guest,We would like to extend our apologies for the inconvenience you encountered during your recent stay.SincerelyJhoanna Villaman

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All was ok
Stayed 1 night in Jan 2024
Response from Johanna on Jan 9, 2024
Dear Guest,It is a pleasure and such an honor for me to read how much you enjoyed our resort.Hopefully, this was just the first of many other future visits to our Paradise. Receive warm greetings!Jhoanna Villaman

2/10 Terrible

Jomelliot, ORLANDO

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok this has been my experience in Whala.Front desk agent Erick is great and deserves a raise and recognition. In the other hand Leandro and Wagner at Orquidea bar are absolutely rude, argumentative and show favoritism toward specific race, the way they switch from cleaning to grabbing the cups and serving your drinks without washing their hands is very concerning. The hotel is old and small, all water in it is salty which is a shocker when you brush your teeth. The balcony door did not lock, screen door handle boken in what side, front door cracked allowing it to see through, 50 inches tv was 24 or 32 max. Water smell like sewer, not sure why. Somebody please train Leandro and Wagner on how to wash their hands, not to reuse guests disposable plastic cups and to please serve in order of arrival (first come first served) and of course hunan relations, a smile and a "how can I help" can make a big difference
Stayed 1 night in Jan 2024
Response from Johanna on Jan 9, 2024
Dear GuestGreetings from whala bavaro. I would like to apologize on the behalf of the entire team if we did not impress you during your valuable vacations, Please rest assured that your observations have been taken in the highest consideration and shared with the General Management of our Resort in order to analyze the points you mentioned.Sincerely Johanna Villaman

4/10 Poor

Glenda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from Johanna on Jan 9, 2024
Dear Guest,We would like to extend our sincere apologies for the inconveniences you encountered during your recent stay.Sincerely,Johanna Villaman

2/10 Terrible

Edgar

Disliked: Staff & service, property conditions & facilities
Just terrible all around
Stayed 3 nights in Jan 2024
Response from Johanna on Jan 9, 2024
Dear Edgar,We are very sorry that your experience was not to your liking. Please, receive our sincerest apologies for the inconvenience encountered during your stay.I want to assure you that your suggestions and opinions are extremely importan.Kind regards, Johanna Villaman

2/10 Terrible

Mario Martires

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The bath room window didn’t have a window that didn’t close and the bathroom door would not also close.. . they moved us and the manager was amazing .. juts lovely . But the new room toilet wouldn’t flush and the room fresher was so strong .. I had a headache . We would have expected a lot better for the price that we were charge .. very disappointed
Stayed 1 night in Dec 2023
Response from Johanna on Jan 9, 2024
Dear GuestGreetings from whala bavaro. I would like to apologize on the behalf of the entire team if we did not impress you during your valuable vacations, Please rest assured that your observations have been taken in the highest consideration and shared with the General Management of our Resort in order to analyze the points you mentioned.Sincerely Johanna Villaman

6/10 Okay

Nicolas

Stayed 1 night in Dec 2023
Response from Johanna on Jan 9, 2024
Dear Guest,We would like to extend our sincere apologies for the inconveniences you encountered during your recent stay.Sincerely,Johanna Villaman

2/10 Terrible

María Laura

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible an Old Hotel, staff was so irrespectful, Food was bad quality, dont stay ever in this hotel
Stayed 3 nights in Dec 2023
Response from Johanna on Jan 9, 2024
Dear GuestGreetings from whala bavaro. I would like to apologize on the behalf of the entire team if we did not impress you during your valuable vacations, Please rest assured that your observations have been taken in the highest consideration and shared with the General Management of our Resort in order to analyze the points you mentioned.Sincerely Johanna Villaman

6/10 Okay

Andrew

Liked: Staff & service
Stayed 7 nights in Dec 2023
Response from Johanna on Jan 9, 2024
Dear Guest,We would like to extend our sincere apologies for the inconveniences you encountered during your recent stay.Sincerely,Johanna Villaman

2/10 Terrible

Jason

Disliked: Staff & service, property conditions & facilities
Room had no AC or running water and was very loud u
Stayed 1 night in Dec 2023
Response from Johanna on Jan 9, 2024
Dear GuestGreetings from whala bavaro. I would like to apologize on the behalf of the entire team if we did not impress you during your valuable vacations, Please rest assured that your observations have been taken in the highest consideration and shared with the General Management of our Resort in order to analyze the points you mentioned.Sincerely Johanna Villaman

8/10 Good

coy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fun place to stay. Be careful of the tap water and it’s not good to drink
Stayed 2 nights in Dec 2023
Response from Johanna on Jan 9, 2024
Dear Guest,We would like to extend our sincere apologies for the inconveniences you encountered during your recent stay.Sincerely,Johanna Villaman

2/10 Terrible

PAUL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property HORRIBLE!! I spoke with other guest we all felt the same way. Food HORRIBLE, STAFF EXCELLENT. ROOM dirty linens, bathroom HORRIBLE!! I would rather bathe in the street WE ARE NEVER COMONG BACK
Stayed 2 nights in Dec 2023
Response from Johanna on Jan 9, 2024
Dear GuestGreetings from whala bavaro. I would like to apologize on the behalf of the entire team if we did not impress you during your valuable vacations, Please rest assured that your observations have been taken in the highest consideration and shared with the General Management of our Resort in order to analyze the points you mentioned.Sincerely Johanna Villaman

6/10 Okay

ann, St Cloud

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel is very nice but the cleaning was not the best, the bad smell from the pipe in the bathroom in the room is very strong and the front of the hotel also stinks. Aside from that, the service was very good. I want to thank Diana for her very attentive service at the buffet!
Stayed 5 nights in Dec 2023
Response from Johanna on Jan 9, 2024
Dear Ann,We appreciate you choosing our hotel for your vacation and for sharing this lovely review with future travelers in this community.We appreciate your suggestions, I assure you they will be taken into account.Warmest Regards, Johanna Villaman

6/10 Okay

Hector

Traveled with group
This is a small resort with very limited entertainment and facilities to walk around. Rooms; small Pool; small Food; 1 buffet "nice service" Beach; no connection from hotel; 5 minutes walk Bar; 1
Stayed 3 nights in Dec 2023
Response from Johanna on Jan 10, 2024
Dear guest Greetings from Whala!BavaroWe would like to apologize on behalf of the entire team if we did not impress you during your valuable vacation.We shall use your constructive critique and ideas to help us reach our goal of providing our guests with a memorable experience. Best regardsJohanna Villaman

6/10 Okay

Dana

Stayed 4 nights in Dec 2023
Response from Johanna on Jan 9, 2024
Dear Guest,We would like to extend our sincere apologies for the inconveniences you encountered during your recent stay.Sincerely,Johanna Villaman

8/10 Good

Arup

Stayed 4 nights in Dec 2023
Response from Johanna on Jan 9, 2024
Dear Arup,We appreciate you choosing our hotel for your vacation and for sharing this lovely review with future travelers in this community.We appreciate your suggestions, I assure you they will be taken into account.Warmest Regards, Johanna Villaman

8/10 Good

Dehlia

Traveled with family
Liked: Cleanliness
It is a friendly resort. Plumbing needs renovation. Overall a good place to stay food is good
Stayed 5 nights in Dec 2023
Response from Johanna on Jan 9, 2024
Dear Dehlia,We appreciate you choosing our hotel for your vacation and for sharing this lovely review with future travelers in this community.We appreciate your suggestions, I assure you they will be taken into account.Warmest Regards, Johanna Villaman

10/10 Excellent

Rushdi

Stayed 5 nights in Dec 2023
Response from Johanna Villaman on Jan 18, 2024
Dear Rushdi,It is totally gratifying for us to receive your warm words of gratitude for our services during your stay and for having treated you as you deserve, knowing that with our treatment we are capable of creating such a positive experience.We hope to give us the opportunity to serve you again.Sincerely,Jhoanna Villaman

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muchas Gracias
Pleasant staff, very clean, phenomenal food and drinks, very safe, hop skip jump to beach with chairs umbrellas and bar. quick to call for transportation to airport. water included
Stayed 2 nights in Dec 2023
Response from Johanna on Jan 9, 2024
Dear ElizabethWe want thank you very much for take the time to share your positive feedback, It is totally gratifying for us to receive your warm words of gratitude for our services during your stay.We look forward to seeing you soon.Best regards,Jhoanna Villaman

10/10 Excellent

Frank

Stayed 3 nights in Dec 2023
Response from Johanna on Jan 9, 2024
Dear Frank,It is a pleasure and such an honor for me to read how much you enjoyed our resort. Hopefully, this was just the first of many other future visits to our Paradise. We will be working on an even more amazing next experience.Receive warm grettings!Jhoanna Villaman