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Reviews of Fiesta Resort Central Pacific - All Inclusive

3.5 out of 5
Fiesta Resort Central Pacific - All Inclusive
El Roble 23, El Roble, Puntarenas

Reviews

7.8

Good

Rating 10 - Excellent. 398 out of 1002 reviews" "
Rating 8 - Good. 291 out of 1002 reviews" "
Rating 6 - Okay. 157 out of 1002 reviews" "
Rating 4 - Poor. 82 out of 1002 reviews" "
Rating 2 - Terrible. 74 out of 1002 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Stan

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in time took an hour standing in a hot, humid area. Very disorganized and disjointed. There is a nighttime bartender on the beach that is angry and should not be working at all. Short, chunky older man with bad manners. Food is average at best. There are two shining stars. The manager of Mackerla and a waitress named Francis. Very nice people, professional, and helpful!
Stayed 2 nights in Apr 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is amazing for an all-inclusive, 3 stars does not give this place justice. It's far better than a 4.5 stars in Dominican Republic or a five-star in Cuba.
Stayed 2 nights in Apr 2024

10/10 Excellent

Charity

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property, pools and rooms were very nice. The staff was excellent and very friendly. I have coeliac disease and the staff in all the restaurants made me separate food and took very good care of me. Highly recommend.
Stayed 8 nights in Apr 2024

4/10 Poor

Daniel

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms were not ready until two hours after checkin. Food from the buffet was terrible. Property is not well taken care off, paint is falling off the doors, bed sheets were stained and dirty. I can go on for days. It’s like the owners just don’t care anymore. Oh yes and the pier has been out of service for years and it’s literally falling apart. Just stay home, you’ll have more fun.
Stayed 2 nights in Apr 2024

6/10 Okay

Cesar, Heredia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Ac didn't work in the first room, they moved us to another room with a similar issue (cannot be regulated) and next to the hotel staff room office and next to the building under remodelation so was full of noise all day
Stayed 4 nights in Apr 2024

10/10 Excellent

Esteban

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2024

4/10 Poor

Juan, San Rafael, Alajuela

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a convenient resort near San Jose, however facilities and rooms are old not well maintained, uncomfortable beds and crowed pools
Stayed 2 nights in Apr 2024

6/10 Okay

Michelle

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Resort was older, needed cleaning and was charged an extra $ 200 for my 12 year old child
Stayed 4 nights in Apr 2024

6/10 Okay

Maria Isabel

Traveled with partner
Pagué para tener frente al mar pero solo tiene parcialmente más se ve la piscina que el mar
Stayed 1 night in Mar 2024

4/10 Poor

Virginia

Disliked: Cleanliness, staff & service
No access to eat when we wanted to eat we had to wait till certain time to have the access to food and we were VIP. Sure
Stayed 2 nights in Mar 2024

10/10 Excellent

Jeff

Traveled with family
Liked: Staff & service
I give it a 5 star rating for a 3 star level resort. The accommodations was serviceable but if you are expecting a Hilton or Marriott resort level then your expectations are to high. We did not expect a 5 star level resort so we were very happy with the low key atmosphere, good quality of food and servicable (junior suite) room. The service was great for a non Spanish speaking guest. The value for the price was well worth the experience and we would go back. The beach is for enjoying the scenery and the sound but not for water sports as the slope creates larger waves. Lots of swimming pools to enjoy and stay cool. We did not pay for premium but premium provided an exclusive restaurant and pool areas. Premium did not provide a greater advantage or value from my perspective but I did not see their room quality. Resort has wifi that worked great. For outside the resort wifi, I went to the ICE store and got a KOLBI SIM card for my hot spot. The ICE store did not have English speakers but all worked out great. Again, we had a great experience but we did not have 4 or 5 Star Resort expectations.
Stayed 2 nights in Mar 2024

6/10 Okay

Raul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good was OK, we were not able to make reservations to none of the restaurants as they were “Booked” even though we got there on a Sunday and there wasn’t any availability until the following Friday, it would have been helpful if we needed to make reservations that far in advance as we reserved out rooms 3 months ahead of time, other than that the resort was pretty good. The spa lady was phenomenal.
Stayed 5 nights in Mar 2024

4/10 Poor

Deborah

Traveled with family
Liked: Staff & service
The hotel is old and smelled of mold. It was clean for the most part, however due to the repairs that were made (adding caulking over old caulking without scraping it first) made areas look dirty. There was also a lot of dusk on the ceiling fan in the room. The biggest issue was the food was horrible. We couldn’t find anything that would make it worth our money so we checked out after the first night. It appeared they had a lot of nightlife activities which would have been a plus but we didn’t stay long enough to find out.
Stayed 5 nights in Mar 2024

8/10 Good

Brad

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities on the property are nice. The food is the same each day at the restaurants ( you need a reservation to get in to them), but the specials & buffet change everyday. The tour company just outside the property was amazing if you want to do explore the area I would recommend going to talk with them and they will set everything up for you for transportation and where are good places to go.
Stayed 7 nights in Mar 2024

6/10 Okay

Nikolay

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff is nice, hotel is outdated.
Stayed 10 nights in Mar 2024

6/10 Okay

Anisa

Stayed 7 nights in Mar 2024

2/10 Terrible

Gilbert

No respetan el ordenamiento jurídico la constitucion
Stayed 2 nights in Mar 2024

8/10 Good

Yuria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful, I booked a king bed and a queen, but I received 2 queen beds instead, beds were very comfortable, room was clean, staff was friendly. CHECK IN process was incredibly awful, we had to wait long lines in the theatre instead of the regular front desk area... I paid to get in earlier, after I paid the guy told me I was gonna get my room key until 3pm, if he told me that to begin with I would definitely not had paid $30 x person to get in 2 hrs earlier.... i feel like there is a lack of communication 😕 we were premium, we didn't know what it meant, nobody expained anything regarding its benefits, we asked a lady by the pool, while walking where the nearest restaurant was and she told us that bc we were premium we could go to the restaurant in front of the pool but we had to make reservations, so we went back to the hotel to make reservations and they said that restaurant is booked for the next 2 nights, they said "why didn't you do the reservation during checkin?" I said well Nobody TOLD us! FOOD was delicious, only one day lunch was very plain, no salt or flavor, but other days it was very good. Drinks were ok, ofcoarse the quality of the alcohol is very cheap... night show was very fun, pools were beautiful 😍
Stayed 2 nights in Mar 2024

10/10 Excellent

Connie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very clean, friendly and fun. The staff was fantastic.
Stayed 7 nights in Mar 2024

4/10 Poor

Jeroen, London

Traveled with partner
Disliked: Property conditions & facilities
We stayed in the premium section with VIP access. The room was very dated and the smell was awful, like mildew/mold. We had to keep the windows open for fresh air whilst the air conditioners were running. The bathroom was not very clean, dust on doors and hair of previous guests in the bath and on the floor. The bathtub is really small. Overall, the rooms need repair and an upgrade/modernisation. The food in the premium restaurants (breakfast and lunch) was ok-ish but nothing special. For dinner you need to book the premium restaurants well in advance, so we ended up in the buffet section and couldn't use our vouchers. The food in the buffet zone/section was between ok and good. Some of the pre-made food was overcooked but the Octopus, freshly cooked on the spot, was really good. Staff are very attentive though. Cocktails, wine and beer were good and bar staff attentive. There are plenty of sunbed loungers and parasols/trees around the pool and beach to sit in the shade (it gets really hot in February). The beach is ok but the pier looks awful, some parts of the barrier are broken as well. All activities (shows, pool exercises etc) are all in Spanish. Staff tried to speak English but often communication was difficult..."Google translate" helped. There’s plenty of parking. Overall quite disappointing for the price we paid.
Stayed 2 nights in Mar 2024

8/10 Good

Shamia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros clean, pools, food Cons tour desk is not in the hotel and special moments amenity was disappointing
Stayed 2 nights in Feb 2024

2/10 Terrible

bajrang

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Marvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Feb 2024

2/10 Terrible

Pam

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We were so excited for our "dream vacation in Costa Rica". Upon arrival, we found the condition of the property in great need of maintenance. Dirty, missing caulking, Poor Television quality, uncomfortable beds, ants everywhere. The staff were all kind and courteous, although none to very limited English speaking abilities. There was a buffet available without a reservation but the food was horrible. The only palatable food I could find was scrambled eggs, fruit, yogurt and green juice. For dinner, the only palatable food I had was a hamburger. We paid an extra $30 per person for the lobster, which we were not able to eat as it was overcooked and had awful seasonings. I probably had 3 bites, trying to find a good spot but found none. The remainder of the dinners, both buffet and restaurant, I was unable to eat more than a few bites as they were horrible. All this, and we were in the premium section. The drinks were also horrible, super syrupy . Tried many different ones and still were awful
Stayed 11 nights in Feb 2024

4/10 Poor

charles

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were placed in an outdated first floor room by the laundry area. The room was outdated and not very clean. We had no towels in our room and the phone were not working so I had to hunt down a staff. The drinks were terrible as well as the food.
Stayed 1 night in Feb 2024

10/10 Excellent

Tammy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here before and will definitely come again. Everything was good. Only issue was with the patio door in the room. It was extremely hard to open and close.
Stayed 4 nights in Feb 2024

6/10 Okay

Ryan

Traveled with group, Traveled with partner, Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
We overall had an ok time during our 3 night stay. We got a jr honeymoon suite. There were no bath towels when we got to our room and we had to wait for them to be delivered. Some friends we stayed with didnt have blankets on their bed after check in and they also had to wait for them to be delievered. Our room was a nice size but it smelled like mildew and there was visible mold on the shower curtain and bathroom mirror. The dining options were good, the gift store was great! It is a little difficult to communicate with staff if your spanish isnt good. Review would be better if the room was ready upon check in and generally cleaner.
Stayed 3 nights in Feb 2024

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
property is beautiful and well maintained. Rooms need some updating. We loved our lst floor room in building 1. Loved our patio off our room in the AM. Our room was cleaned daily and we loved the towel art. We're disappointed there was not a refrigerator. Nice snack bar with good food No Ala cart restaurants for lunch unless you are preferred. wine only seems to be available at the restaurants plenty of chairs, the ones by the pool go quickly in the morning, but their are lots of great chairs These servers helped make our visit extra special. Wll great server at both maconda and mamacarela. Richard and Michael at the Bar, And Mike at the swim up. Arnold the nighttime manager was very friendly and helpful Restaurants: Mamacarela outdoor, but we were very warm. The cooking is done near the seating. Offered seafood with was good but over cooked. We enjoyed the evening. This is the preferred restaurant for breakfast and lunch. Pelicano Italian has a larger menu and is a beautiful outdoor restaurant loved this restaurant. The food and service was very good. Maconda indoor restaurant with A/C. Great food and atmosphere. Buffet had good food. Lots of variety and very good service. Arnold the nighttime manager very nice and willing to listen! Beach bar was quick and efficient and made good drinks. The servers were friendly and helpful Swim up bar was usually very busy, but the servers were friendly, made good drinks. Nice bar in Building 1. loved the drinks!
Stayed 6 nights in Jan 2024

10/10 Excellent

jose

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good experience
Stayed 3 nights in Jan 2024

8/10 Good

Manuel

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and so was the food
Stayed 14 nights in Jan 2024

8/10 Good

Gerald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Ken

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the grounds were well maintained
Stayed 7 nights in Jan 2024

10/10 Excellent

Miladin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entertainment at the theater was phenomenal. Overall the resort is good, the room needs to be updated. Pleasant and relaxing stay!
Stayed 7 nights in Jan 2024

10/10 Excellent

MANDAR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

gehrig, Chicago

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel rooms are dated and property needs updating. Lines to check in are too long. There are no to answer the phone for front desk or bellman. Good place for families and kids with no expectations of good service. No power outlets for charging phones. Shower was in side the jacuzzi tub and poor design.
Stayed 1 night in Jan 2024

10/10 Excellent

Melissa, Taylors

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Alexander

Liked: Cleanliness, amenities
Stayed 2 nights in Dec 2023

8/10 Good

Andres

Liked: Cleanliness, staff & service, room comfort
Good beach hotel all inclusive
Good hotel all inclusive
Stayed 1 night in Dec 2023

6/10 Okay

Gentry

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Food was good. The room was terrible. The air conditioning wouldn’t get to a comfortable level and the fan blades were constantly banging on something. For a junior suite, this was the worst I’ve ever been in.
Stayed 3 nights in Dec 2023

2/10 Terrible

Wendy

Stayed 1 night in Dec 2023

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Super bien las instalaciones y el servicio. Todo Excelente
Stayed 2 nights in Dec 2023

2/10 Terrible

Santhosh, Frisco

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was ver bad we paid more for garden view;...room not at all good for the price paid

6/10 Okay

ANA

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Food was not good
Stayed 2 nights in Dec 2023

8/10 Good

Adriana

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Close to San Jose
Pros: The staff is kind and friendly. The gardens are in good shape, not too wild but simple and comfortable. The SPA has an infrared sauna. There are many pools for all tastes. The hotel is safe unless you venture on the beach outside of the hotel's front area, which is protected by guards. Cons: Parking is limited. This is a crowded hotel, especially on weekends. Even though there are a lot of activities for guests (which might be a good thing for families and some guests) for me, it was pretty loud all the time, this is the style of the hotel. You might be having breakfast and the pool next to the restaurant might have an event with loud music. If you like that. There are tons of foods on the buffet, but for persons like me, with a restricted diet, there aren't that many choices.
Stayed 2 nights in Dec 2023

10/10 Excellent

Marco, San Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really nice time. Good food, friendly staff, good entertainment
Stayed 2 nights in Dec 2023

8/10 Good

Danny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place to stay. A lot of options to choose. We only had one issue. We got octopus as an appatizer and it was to hard that we couldn't even cut it. Other than that a great experience.
Stayed 2 nights in Dec 2023

4/10 Poor

Maya

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Not for an adults getaway. Good for families who have kids that need to run around and enjoy day activities, but the rooms look old and the bathroom tub and sinks have old caulking.

10/10 Excellent

Maria

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although our check-in was not very pleasant due to the long wait and delays. Staff and service was amazing! They always greet you with a smile and are very kind. Highly recommend this place for their service, food, drinks, and social environment, entertainment, and beautiful sunsets.
Stayed 2 nights in Dec 2023

10/10 Excellent

Rodolfo

Traveled with partner
Liked: Cleanliness, staff & service
I had a wonderful time, I will recommend theirs facility to friends and family.
Stayed 4 nights in Nov 2023