Front of property

Reviews of Hôtel Clermont Estaing

3 out of 5
Hôtel Clermont Estaing
61 rue du Ressort, Clermont-Ferrand, Puy-de-Dome

Reviews

8.8

Excellent

Rating 10 - Excellent. 374 out of 759 reviews" "
Rating 8 - Good. 326 out of 759 reviews" "
Rating 6 - Okay. 51 out of 759 reviews" "
Rating 4 - Poor. 4 out of 759 reviews" "
Rating 2 - Terrible. 4 out of 759 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rudy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, functional hotel
Clean, functional hotel close to a quiet retail district.
Stayed 1 night in Nov 2023
Response from Virginie MALLERET, General Manager on Dec 5, 2023
Dear Rudy,Thank you for this positive review of your stay with us.We're glad to hear that you found our hotel to be clean and functional, reflecting our commitment to providing a well-maintained environment for our guests. It's also great to know that our location near a quiet retail district contributed positively to your stay, offering a tranquil yet convenient setting. The overall satisfaction scores you've given us are very encouraging, and we're delighted that our services and room comfort met your expectations.The entire team look forward to the pleasure of seeing you again in Clermont-Ferrand on a future occasion. Best wishes,

8/10 Good

thomas

Stayed 1 night in Oct 2023

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent cheap overnight stop
Decent enough hotel for an overnight stop on a drive from UK to Spain. Plenty of parking, comfortable rooms and fairly good breakfast.
Stayed 1 night in Jun 2023
Response from Virginie MALLERET, General Manager on Jul 25, 2023
Dear David,Thank you for this kind review.We are glad that everything met your expectations during your time with us. Moreover, it's great to know that we helped start your day off on the right foot with our breakfast buffet.We hope to have the opportunity to welcome you again soon.Kind regards,Virginie MALLERET, General Manager

8/10 Good

Simona

Stayed 1 night in May 2023

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Torea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
big parking comfortable room
Stayed 1 night in Jan 2023
Response from Virginie MALLERET, General Manager on Feb 7, 2023
Dear Torea,Thank you for this positive review.We are delighted that you had such an enjoyable stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations.It is rewarding to read that you were pleased with the room and our parking facilities.We all look forward to welcoming you back in the future in Clermont-Ferrand.Kind regards,Virginie MALLERET, General Manager

8/10 Good

Aurea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

David

Stayed 1 night in Jul 2022

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Virginie MALLERET, General Manager on Jun 28, 2022
Dear Roger, Thank you for taking the time to rate your stay with us. We are glad we met your expectations. A private message with further details would be gratefully received. We look forward to welcoming you again. Best regards, Virginie MALLERET, General Manager

8/10 Good

Peter

Liked: Cleanliness, staff & service
A budget hotel but room clean tidy with everything you need for a one night stay Large parking on site for free gated and secure Outside centre of Clermont and little available nearby to eat but overall no complaints in terms of price and convenience
Stayed 1 night in Jun 2022
Response from Virginie MALLERET, General Manager on Jun 14, 2022
Dear Peter, We appreciate that you took the time to let us know your opinion of your experience with us. We are glad that you had an enjoyable stay. Your positive feedback encourages our dedicated team members to continue making every experience here a memorable one for our guests. We hope to have the occasion to welcome you back in the near future. Kind regards, Virginie MALLERET, General Manager

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Hotel was perfect, good helpful reception staff, lovely room all very clean, would gigy recommend
Stayed 1 night in May 2022
Response from Virginie MALLERET, General Manager on Jun 14, 2022
Dear Rowena, Thank you for such a positive review. We are happy you had an enjoyable stay with us and are really delighted that we met all your requirements. We would be glad to have you return for another memorable stay. Best wishes, Virginie MALLERET, General Manager

8/10 Good

Miroslav

Stayed 1 night in Mar 2022
Response from Virginie MALLERET, General Manager on Mar 29, 2022
Dear Miroslav, We acknowledge with thanks your rating about your recent stay. We're glad your experience has been to your satisfaction. However, we would love to know what would have made your stay a perfect one. We look forward to welcoming you again. Best regards, Virginie MALLERET, General Manager

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flying visit
Enjoyable stay, only for a night, room was spotless, great view of the mountains in the morming. Located in a good place for shopping..Parking slightly problematic but not insurmountable.
Stayed 1 night in Aug 2020
Response from Virginie MALLERET, General Manager on Sep 28, 2020
Dear Stephen, It was a pleasure to receive your kind review. We are grateful for your positive feedback and pleased your experience met your expectations. We look forward to welcoming you back for a longer stay next time. Best wishes, Virginie MALLERET, General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel. Friendly staff. Very clean. 20 minutes easy walk from centre.
Stayed 3 nights in Dec 2019
Response from Virginie MALLERET, General Manager on Dec 18, 2019
Dear Guest, We are grateful for your kind review. It was such a pleasure to hear that you had an excellent stay with us. We are proud of the high level of personal service we offer, so it's quite rewarding to receive your positive feedback about our team members. We appreciate your mention of our convenient location and high standards. We hope to see you, again. With best wishes for the holiday season. Virginie MALLERET, General Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very good hotel to use for rugby matches at Clermont
Stayed 2 nights in Dec 2019
Response from Virginie MALLERET, General Manager on Dec 18, 2019
Dear Guest, Thanks for positively reviewing your time at Clermont Estaing, Clermont-Ferrand. We're so pleased you found our hotel convenient. We hope to see you again. With best wishes for the holiday season! Virginie MALLERET, General Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Suited our needs, quiet, close to tram stop for city centre
Stayed 2 nights in Nov 2019
Response from Virginie MALLERET, General Manager on Nov 12, 2019
Dear Guest, We are grateful for this review about your recent visit. It’s great to know your recent stay with us was a good experience. We look forward to the pleasure of welcoming you again. Best regards, Virginie MALLERET, General Manager

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable and extremely good value for money. Staff were attentive, but the bar/breakfast area could have been a little more comfortable. The hotel was well placed for visiting the city.
Stayed 2 nights in Sep 2019
Response from Virginie MALLERET, General Manager on Oct 11, 2019
Dear David, Thank you for such a positive review. The comfort and well-being of our guests are of the utmost importance to us, and we are delighted that you were pleased with your accommodation. We are proud of the high level of personal service we offer so it's really rewarding to receive your positive feedback about our team members. We have taken note of your remarks regarding the breakfast area and passed it to the relevant department. Thank you for your kind mention of our location. We look forward to welcoming you back. Best wishes, Virginie MALLERET, General Manager

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super helpful staff and hospitality! The front desk people were very helpful in offering recommendations to do around the city.
Stayed 1 night in Sep 2019
Response from Virginie MALLERET, General Manager on Oct 7, 2019
Dear Guest, Thank you for posting such a positive review. Our dedicated team strives to ensure that our every guest has the best possible experience, and it is truly rewarding to receive such positive feedback about our friendly, helpful service. All of the team hope to see you again. Kind regards, Virginie MALLERET, General Manager

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Excellent Hotel in quiet location.
Stayed 1 night in Aug 2019
Response from Virginie MALLERET, General Manager on Sep 9, 2019
Dear Philip, We'd like to thank you for this positive feedback of your experience in our hotel. Our hotel aims to provide a truly unique experience, and we are delighted that we were able to meet your expectations.  Your positive feedback inspires us to continue upholding our high standards. We hope to see you again in the future. Kind regards, Virginie MALLERET, General Manager

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and pleasant to deal with. Room was clean and in good condition.
Stayed 2 nights in Sep 2019
Response from Virginie MALLERET, General Manager on Sep 6, 2019
Dear guest, We are grateful for your kind review. It’s a pleasure to know that you had a lovely experience. The acknowledgement of our high standards and quality service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. We hope to see you in the future. My kindest regards, Virginie MALLERET, General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stopover Clermont-Ferrand
Lovely welcome and very helpful staff Safe car park, locked in evening. Walking distance to tram station and ride into centre. Breakfast the weakest features but no big dealWould definitely use again.
Stayed 1 night in Aug 2019
Response from Virginie MALLERET, General Manager on Sep 3, 2019
Dear Guest, We are grateful for your kind review. Our team works hard to ensure that every guest has the best experience possible, so it is rewarding to know that everything met your expectations. Your feedback inspires us to continue upholding our high standards of hospitality. We hope to count you among our guests again, soon. Best regards, Virginie MALLERET, General Manager

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Jeri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay
The hotel staff was so helpful and the room was clean and comfortable. Walking distance to shops and restaurants. Friendly folks in town.
Stayed 1 night in Aug 2019
Response from Virginie MALLERET, General Manager on Sep 3, 2019
Dear Jeri, Please accept our thanks for this kind feedback concerning your visit at Clermont Estaing hotel. It’s a pleasure to know that you had a lovely experience. The acknowledgement of our high standards and quality service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. We are pleased you enjoyed our location. We look forward to the pleasure of welcoming you again. Best regards, Virginie MALLERET, General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Stayed 1 night in Aug 2019
Response from Virginie MALLERET, General Manager on Aug 22, 2019
Dear guest, Thank you very much for your positive feedback. Our team works hard to ensure that every guest has the best experience possible, so your kind feedback in this regard is truly rewarding. We also appreciate your positive feedback regarding the great value of our hotel. We hope to see you and your family again in the future. Best regards, Virginie MALLERET, General Manager

10/10 Excellent

Maelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Hôtel très bien situé, propre. Personnel accueillant. Les chambres sont belles, pratiques et tout confort. Peut être améliorer le petit déjeuner en proposant plus d’aliments salés.
Stayed 1 night in Aug 2019
Response from Virginie MALLERET, Directrice générale on Nov 21, 2019
Chère Maelle, Merci d'avoir pris le temps de rédiger cet avis. Nous sommes enchantés que vous ayez passé un très bon séjour parmi nous et apprécié le confort, la propreté et la décoration de votre chambre. Merci de mentionner notre emplacement de choix et l'accueil qui vous a été réservé par notre équipe. Nous prenons bonne note de votre suggestion et nous vous en remercions. Nous espérons avoir le plaisir de vous revoir parmi nous prochainement. Bien cordialement, Virginie MALLERET, Directrice générale

8/10 Good

Elissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice clean, quiet hotel
Stayed 1 night in Jul 2019
Response from Virginie MALLERET, General Manager on Jul 22, 2019
Dear Elissa, Thank you for your review in relation with your stay at Clermont Estaing hotel. We do our best to ensure that guests feel welcome and it is very rewarding to read that you enjoyed your stay. We are pleased we were able to provide you with the high standards you expected from us. Your satisfaction is always our top priority. We are looking forward to welcoming you, again. Warm regards, Virginie MALLERET, General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish i was greeted a bit quicker but everything else was great. Friendly staff. Good location, the breakfast was great !
Stayed 3 nights in Jun 2019
Response from Virginie MALLERET, General Manager on Jun 25, 2019
Dear guest, Thanks for this review about your recent stay in our hotel. We are delighted that you had a comfortable stay with us and would like to apologize for any inconvenience at check-in. It's a pleasure to hear that you were treated well by our friendly team, your comments encourage us to continue our high standards. We are truly grateful that you were able to make the most of your stay at our location and enjoyed the tasty breakfast buffet. We hope to welcome you back again. Kind regards, Virginie MALLERET, General Manager

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet hotel. Great for an overnight stop to and from Spain . Excellent breakfast and friendly staff
Stayed 1 night in Jun 2019
Response from Virginie MALLERET, General Manager on Jun 25, 2019
Dear Guest, We'd like to thank you for this positive feedback. We are delighted you enjoyed your stay with us. it's great to know we were able to tempt you with our tasty breakfast, a great way to kick start the day. Thank you for appreciating our high standards and our team. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We hope to see you in the future. My kindest regards, Virginie MALLERET, General Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop en route to Barcelona
Cheap and clean. Good value
Stayed 1 night in Apr 2019
Response from Virginie MALLERET, General Manager on Apr 23, 2019
Dear Richard, Thank you for this kind feedback concerning your visit. We are delighted that you were satisfied with your stay. It is pleasing you found our hotel to be good value. We're looking forward to welcoming you again in a near future. Kind regards, Virginie MALLERET, General Manager

6/10 Okay

Charles

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Broken and tired..
Nice enough hotel I guess, if the bed and A/C werent broken. Bed was broken so the middle of the thin mattress fell in the center. The A/C was out, given the temps that day it was kind of annoying, but given its never a guarantee a hotel will even have A/C in this area. We were in a handicapped room which made the bathroom layout unique.. Area of town is down from the Rugby stadium, and not the best part of town so it didn't feel a 100% safe walking, but fortunately they have fenced in parking. Very few restaurants open in the evening on a weekend, so eat before you check in. Staff was really great and bilingual and breakfast was good.
Stayed 1 night in Oct 2018
Response from Virginie MALLERET, General Manager on Oct 26, 2018
Dear Charles, Thank you for taking the time to share your review. Meeting the needs of our guests is one of our top priorities, and we assure you our hotel is up-to-date and well maintained. We are concerned regarding your remarks on the air-conditioning. As we faced issues on and off between August 15th and the end of September month. Since then all the systems are working fine. Also, our team is available 24/7 to respond to any of your issues immediately, we also have spare beds for replacement, and try to attend to any concerns, even a minor one. We are also sorry that you had not informed us about your inconveniences during your stay. We do appreciate your kind remarks on our service. Sincerely,

10/10 Excellent

Thierry, Manchester, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel and great value
Very impressed with everything and everyone in this hotel; would highly recommend
Stayed 1 night in Sep 2018
Response from Virginie MALLERET, General Manager on Oct 8, 2018
Dear Thierry, Thank you for sharing such positive views of your stay at Clermont Estaing Hotel in Clermont-Ferrand. We're thrilled that everything was satisfactory during your time with us. Thank you for your recommendations, as well your high rating! We hope to see you, again. Warm regards, Virginie MALLERET, General Manager

8/10 Good

Snoopy, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover
Clean modern hotel. Short walk to an Easy tram ride into town. Easy parking. Lacks a restaurant. Simple breakfast.
Stayed 1 night in Sep 2018
Response from Virginie MALLERET, General Manager on Sep 19, 2018
Dear Guest, Thank you for sharing your opinions about your stay at Clermont Estaing Hotel in Clermont-Ferrand. The satisfaction of our guests during their stay among us is very gratifying for our team; we are delighted to hear that everything about our hotel and its amenities were to your liking. Please note that snacks are available on site and the nearby restaurants do offer delivery options. Our team would be more than happy to assist you in arranging for delivery on your next stay with us. We hope to welcome you back again. Kindest regards, Virginie MALLERET, General Manager

10/10 Excellent

Juraj

Nice, clean hotel and service. I only miss vegetable on breakfast (only tomatoes) and I did not like the way how each peace of chees was packed in separate plastic bag.
Stayed 3 nights in Sep 2018
Response from Virginie MALLERET, General Manager on Sep 12, 2018
Dear Juraj, Thank you for reviewing your visit to Clermont Estaing Hotel in Clermont-Ferrand. It is always rewarding for our team to be commended by a guest and we are truly delighted to hear that you received a great service during your stay. We take note of your remarks regarding the breakfast. Thanks for the high rating. It would be a pleasure to welcome you back on a future occasion. Best regards, Virginie MALLERET, General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but disapointing
The hotel was good for what was advertised, however on a Saturday night nothing open around and the only place to go was to a couple of fast food joints
Stayed 1 night in Sep 2018
Response from Virginie MALLERET, General Manager on Sep 12, 2018
Dear Guest, Thank you for your valuable review. We are sorry that the location did not meet your expectations. We would like to let you know that there are many restaurants 5-10 minutes walk from the hotel. You can always ask the reception for guidance and help we are here for you. We hope that the rest of the facilities were to your satisfaction. We look forward to welcoming you again. Best wishes, Virginie MALLERET, General Manager

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Quite far from Clermont town centre
Overall it was ok. Hotel quite near to a nearby small town with some restaurants and supermarkets. Its about 30 mins walk to the train station and 40 mins into town. There is an A tram that goes into town but it can be quite infrequent, especially in the evenings and weekends. House keeping was generally quite poor, towels are not provided consistently and same goes with tea and coffee.
Stayed 6 nights in Aug 2018
Response from Virginie MALLERET, General Manager on Sep 12, 2018
Dear Guest, Thank you for commenting on your time at Clermont Estaing Hotel in Clermont-Ferrand. We sincerely hope you enjoyed your time with us. Please note we are located within 10 minutes of the City Center via the "Montferrand La Fontaine " tramway transit service. There is a tram station just 300 meters from the hotel. Also, we are just 10 minutes from the highway and 10 minutes from the airport, also. Please be advised that all our rooms are cleaned thoroughly on a daily basis. We invite our guests to notify us of any issues, so that we may resolve these for you. Of course, we can provide any additional items upon request. We hope to see you, again. My best regards, Virginie MALLERET, General Manager

8/10 Good

Landon

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel for family
This was a short stay overnight before visiting Paris. The hotel is clear with good sized room. Check-in is slow and takes me 45 min to get the keys.
Stayed 1 night in Aug 2018
Response from Virginie MALLERET, General Manager on Aug 17, 2018
Dear Landon, Thank you for this review about your recent stay in our hotel. We are pleased your experience was good and you appreciated the comfort of our spacious rooms. We would like to apologise for the delay at your arrival. We are continually revising our procedures to ensure a more efficient check in and on average it only takes 5 to 10 minutes to successfully welcome our guests. The whole team look forward to seeing you again on a future occasion. Best regards, Virginie MALLERET, General Manager

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Aug 2018
Response from Virginie MALLERET, General Manager on Aug 6, 2018
Dear Jonathan, We are grateful for your kind review. We are pleased to know that your stay at Clermont Estaing was a pleasant one. Thanks for sharing your satisfaction. We will be delighted to welcome you again. Best regards,

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel, with lots of free parking, located towards the outskirts of Claremont-Ferrand. My biggest complaint was with the hotel's WiFi Internet service. It was good for basic web surfing only, but could not be used for other (non-web) Internet services (like email); these all seemed to be blocked by a firewall.
Stayed 1 night in Jul 2018
Response from Virginie MALLERET, General Manager on Jul 31, 2018
Dear Guest, Thank you for reviewing your time at Clermont Estaing Hotel in Clermont-Ferrand. We are glad that our parking availability suited you. Please bear in mind that it is possible that some guests' computers or devices are protected by a firewall. Our Wifi is not limited. A member of our team would have been more than happy to assist you, upon request. I hope to see you, again. Best wishes, Virginie MALLERET, General Manager

10/10 Excellent

Valeria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Virginie MALLERET, Directrice générale on Jul 12, 2018
Thank you

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
cheap, not far from highway, Quality/Price perfect for a one night pit stop. Do not expect luxurious furniture. And don't forget, you are in France and bathroom size half of what you find in North America... Neighboorwood a bit oldish and looks rough, no worry, was very quiet.
Stayed 1 night in Jun 2018
Response from Virginie MALLERET, General Manager on Jun 7, 2018
Dear Guest, Thanks for your review. We're pleased to note you appreciated your stay among us. We value your reference to our good accessibility from the highway as well as to the quietness. We take note of your remarks. We hope to welcome you back again. Virginie MALLERET, General Manager

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal staging post in Clermont
Clermont is a compact town that is easily negotiated by the regular tram service, or on foot. The hotel is ideally situated if, like us, you are going to a rugby match at the magnificent Marcel Michelin stadium - one of the true theatres of rugby union. The old town is magnificent and easily accessible from the hotel. Whilst the hotel is fairly basic - it is clean, comfortable and has a typical Clermontois welcome - warm anf genuine.
Stayed 2 nights in Dec 2017

10/10 Excellent

Robert, York, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overnight stop
Good overnight stop whilst traveling North/South. Rooms are a good size with a comfortable full sized bed with a very clean bathroom The staff at this hotel are extremely helpful and polite as they have been on previous visits A special mention for the Desk Clerk who spent a lot of time sorting out next hotel booking after a date mixup
Stayed 1 night in Sep 2017

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel not far from tram line
My only criticism was at breakfast, rather slow to refill empty food containers and bacon has been cooked in a microwave in a solid lump almost as if it has been boiled
Stayed 2 nights in Jul 2017

8/10 Good

Diane, norwich england

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfort
very comfortable with helpful & polite staff in a pleasant & quiet area .we took the time to wander across the road to watch a local football match . would like to this opportunity to thank the staff for a pleasant stay

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Felt uncomfortable
Staff was nice, but we were not fans of the room. Location was a bit in the middle of nowhere, although fairly close to the train station by taxi (3-5 min). Nothing really nearby, about a 15-20 min walk to the station. Only three outlets (not much for myself and my sister). The dark red walls and carpeting made us feel uncomfortable. Although nothing was "dirty" it wasn't necessarily clean feeling. No safe to lock your belongings. Window was a plus with temperature controls, air conditioning working. If you're looking for a decent price and just an "ok" hotel then stay here. If you want "good" then don't stay here.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant
Really convenient for city with metro just a walk away. Helpful staff

8/10 Good

Douglas, Elgin, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, modern hotel in a quiet location
Stayed one night and had breakfast the next morning. Staff was friendly, hotel was well maintained. Hotel is roughly a 10 euro taxi ride from the airport. Good WiFi. Walkable to the city centre and railway station, which are about 20 minutes on foot.

8/10 Good

Viktor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort