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Reviews of B&B HOTEL Clermont-Ferrand Aubière Sud

2 out of 5
B&B HOTEL Clermont-Ferrand Aubière Sud
28 Avenue Lavoisier, Aubiere, Puy-de-Dome

Reviews

8.8

Excellent

Rating 10 - Excellent. 216 out of 511 reviews" "
Rating 8 - Good. 255 out of 511 reviews" "
Rating 6 - Okay. 31 out of 511 reviews" "
Rating 4 - Poor. 6 out of 511 reviews" "
Rating 2 - Terrible. 3 out of 511 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Grahame

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm and friendly staff. The room was well designed and laid out. The air conditioning worked well. Quiet and efficient no need for any adjustments. A good space to work if needed. Both the room and the whole B&B hotel was very clean, well maintained. It was conveniently situated close to the Autoroute and easily accessible with ample parking. The shower worked well and the room was not ‘cluttered’ with ‘stuff’ (like a trouser press) that for many; me included; do not want or need. Just a hair dryer, that’s enough. One small point, perhaps the design of the sink needs attention? I could not get the plug to work properly so that made shaving a little problem because I had to keep the tap running. A small point easily outweighed by this impressive, simple and modern facility. Good job B&B well done.
Stayed 1 night in Jul 2022
Response from B&B Arena Clermont Ferrand on Jul 25, 2022
Dear guest, Thank you for taking the time to write this detailed review. We are happy to know you had a pleasant time with us. Indeed, providing quality service is important for us, and i't's a pleasure to read you liked the professionalism and friendliness of our team. We are also pleased to know the comfort and cleanliness of our rooms met your expectations. Your remark is taken into account, we are sorry for the inconveniences caused. We hope to have the chance to welcome you again soon. Kind regards, B&B's team.

8/10 Good

jose manuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality room at a good price.
Stayed 1 night in Aug 2021

8/10 Good

Janet

Liked: Cleanliness, property conditions & facilities, room comfort
Good value
Welcome on arrival was fine, breakfast staff not so good, although contents of the breakfast bag were very good. Generally good value for money.
Stayed 1 night in Oct 2020
Response from The B&B team on Jan 6, 2021
Thanks Janet for sharing your experience with us. Indeed our hotel is one of the best value for money in the region

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B&B hotel that’s well worth the visit.
Overnight stay on our way back to the north of France. Almost perfect stay as the room was very clean, with a great bed which was as comfortable as can be. Very good shower that was as good as it looked. Very good Wi Fi which never crashed. A good nights sleep which was much appreciated. In fact the only thing that let the hotel down was the scrambled egg. Almost raw and very runny. Even after the girl took it away to cook it a bit more, still undercooked. That’s the only fault we could find. So when back there in Clement Ferrand, we will use again. Overall a good place to stay.
Stayed 1 night in Jul 2019

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B&B Hotels Good Value for Money.
Paid a repeat visit to the B&B on Sunday 9th June. Once again we have nothing but the highest regard for this hotel. The room was as good as other higher starred hotels.The staff were pleasant and very helpful. The bed was luxurious. In the morning the breakfast was better value that a lot of more expensive hotels. We will use the B&B chain again.
Stayed 1 night in Jun 2019

10/10 Excellent

Jamie, Sitges. Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ticked all the boxes
Very friendly male reception staff on arrival and very friendly female reception staff on departure. All staff acknowledged me and very professional.
Stayed 1 night in Sep 2018
Response from B&B on Sep 11, 2018
Dear Jamie, thank you very much for choosing our establishment and for taking the time to share such a lovely comment and mark. We are delighted to read that you enjoyed every aspects of your stay with us and hope to have the pleasure to welcome you again soon. Best regards, B&B team

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel - Excellent Value.
On our holiday in France this summer we stayed in the B&B Hotel Clermont Ferrand on both our inward journey and our homeward journey. We bookes a room for our homeward journey because we found that the hotel was really excellent value on our inward journey. Both times we found that staff were most helpful and pleasant. The hotel was spotless and the room was excellent. The beds were comfortable with really good pillows. The bathroom was good with plenty of room for all our needs. A good shower along with the rest of the facilities, made for a really pleasant nights (two) Stay. The B&B hotels will be used by us again.
Stayed 1 night in Jul 2018
Response from B&B's team on Aug 16, 2018
Dear Frank, Thank you for your comment. I'm glad to know that you enjoyed your stay, and the professionalism of our staff. We hope to see you again,

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
A great nights sleep in a very good hotel with a restaurant each side ononeedto use car to get a meal. easy to find just of the motorway. Will be using again later in the year
Stayed 1 night in May 2018
Response from B&B on Jun 7, 2018
Dear Brian, All the team is delighted to discover your wonderful mark and to read that you enjoyed your stay at the B&B Hotel. We do hope to have the opportunity to welcome you again soon. Best regards, The Reception

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for our journey north
Stayed 1 night in Mar 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 1 night in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a stay over en route

8/10 Good

Andrew, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to A71 and restaurants.
A budget hotel that completefully fulfilled its promise.

6/10 Okay

Sarnie, New Forest

Liked: Staff & service
Disliked: Room comfort
Overnight stay
Satnav had difficulty finding this one. Had to fight through a mass of smokers to get into the hotel.

8/10 Good

Terence, Masterton, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a stop over.
We enjoyed our stay, the staff were very pleasant and obliging. The area is commercial, but having restaurants so close was a bonus. The shower was very small and the rooms were small but comfortable. The hotel was perfect for a stop off on our journey and the Puy de Domes area is lovely.

8/10 Good

Eugeniusz Adam, Nancy (54)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arena Clermont
Appreciated the air conditioning during a heat wave. The hotel compares favourably with others of its kind, for example Ibis budget.

8/10 Good

aussies abroad, tasmania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget hotel
The hotel is neat and clean and perfect for the one night stop over we needed. The rooms are compact but clean and provide all necessities. The air conditioner is quiet, one of the few we can say that about, breakfast is good for the price you pay.

8/10 Good

Thomas, Aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little stopover hotel in Clermont-Ferrand
Basic but still very nice and friendly hotel. Adjacent to a range of restaurants. As an added bonus we got 20% discount at an adjacent restaurant for staying at the hotel. Ideally placed for a stopover on our drive to the south of France.

8/10 Good

John

Liked: Cleanliness, staff & service

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Wasn't expecting much for £48 but it was fantastic. The guy at the front desk was brilliant - very helpful and friendly. The room was clean, the bed was comfy. The shower was very small but we squeezed in. Great location - loads of restaurants, would particularly recommend the 3 Brasseurs just down the road. Great place for a stop over on our way to (and on our way back) from holiday.

10/10 Excellent

Jackson, Darlington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover
Not far off motorway and served all our needs for a one night stop. Choice of restaurant within walking distance so no need to get back in the car. Value for money and 'does what says on the tin'!

8/10 Good

Mmonck, England

Liked: Cleanliness, staff & service
Useful for a quick stop over
We stayed here for 1 night en route to our main holiday. The room was clean and tidy and the service friendly. There is not much nearby so used the car to drive into town and had a lovely dinner there. I would recommend for a quick stop over.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Fine if you're after a budget motel.
This is a basic motel that is fine to spend a night or two. There's plenty of off-road parking which seemed safe enough and lots of franchise-type budget food restaurants all around the area. Rooms are basic but what do you expect for this price? The one we had was clean, quiet and had everything you'd expect. Breakfast wasn't great value but was adequate. Staff were welcoming and helpful (and spoke English!). We found it was better to take the bus to Clermont-Ferrand (bus stops are a 5 minutes walk away) than navigate the busy roads and look for parking. On the right side of the city to get to the volcanoes.

10/10 Excellent

johnrhi, warrington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent overnight stop for onwards travel
location of hotel to restaurants (about 7 within walking distance) was great for an overnighter .E Le Clerc hypermarket 1.5km away to stock up for next days travel. Secure car parking and very quiet night.

10/10 Excellent

DS, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Service
superb one nighter

10/10 Excellent

Paul, Middlesbrough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at the Arena with my Daughter for 7 nights. Rooms are not the biggest but ample to my needs, beds comfortable , rooms cleaned every day, no problem getting extra towels ect, hair dryer in bathroom. Breakfast is continental basic food but fresh and at a good standard.Staff very friendly & helpful. We had relatives staying in a nearby Ibis Hotel, they were nt happy, they paid more and hotel was nt has good as Arena, there s plenty of bars / resturants close by ,you can get discount vouchers from hotel for certain resturants . Over all a very good clean & comfortable hotel , well worth the money I paid

10/10 Excellent

Jopijedd, Somerset, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cut above the average budget hotel
Considering there is a plethora of choice in the Aubiere area of Clermont Ferrand, and pretty much every budget hotel brand is represented, i chose the Arena hotel for an overnight stay as most of the others have pretty indifferent reviews. From the outside, the Arena doesn't have a great deal to differentiate it from the competition, but the price is around the standard for budget hotels in the area. There is plenty of parking, and assorted eateries nearby (we chose Tabla Pizza) or a vending machine with snacks in the foyer. We were on the top floor, and there is a lift (which isn't always the case in budget chains). The rooms are quite small but nicely thought out, better than the standard budget hotel in my opinion. The bed was comfortable, the Aircon chillingly lovely for a 35c summer day and a wide range of Francophone TV was available to entertain. Breakfast is served in a convivial little alcove adjacent to the reception and a wide range of sweet and savoury items are available for around €6. With my French being a little ropey, i misunderstood the setup for booking breakfast when we were checking in and booked it later on. The chap on duty was very accommodating and helpful. If you come to this hotel expecting the Ritz, you'll be disappointed. If you expect an average budget chain hotel, you should be pleasantly surprised.

8/10 Good

Michael, Shanghai, China

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for a short stay
OK, it's in a bland business district outside the city, but the hotel is very clean and the manager has a wonderful sense of hospitality. He is really quite charming and helpful.

10/10 Excellent

Olivieri

Stayed 1 night in Apr 2023
Response from La réception on Apr 20, 2023
Bonjour,Merci pour votre note, nous sommes ravis de voir que vous avez apprécié votre séjour,A bientôt,Cordialement

8/10 Good

JACQUES

Stayed 1 night in Apr 2023
Response from La réception on Apr 8, 2023
Bonjour Monsieur,Nous sommes ravis de voir que le séjour a été à la hauteur de vos attentes,A bientôt,Cordialement,

8/10 Good

Rudolf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from La réception on Apr 3, 2023
Bonjour Monsieur,Merci pour cette note positive, nous sommes ravis de voir que vous avez apprécié votre séjour,Cordialement

10/10 Excellent

christophe

Stayed 1 night in Mar 2023
Response from La réception on Apr 3, 2023
Bonjour Monsieur,Nous sommes ravis de voir que le séjour a été à la hauteur de vos attentes,En espérant vous accueillir de nouveau,Cordialement

10/10 Excellent

annick

Stayed 1 night in Jan 2023

6/10 Okay

Christophe

Stayed 1 night in Nov 2022
Response from B&B Arena Clermont Ferrand on Dec 5, 2022
Bonjour Christophe,Merci pour votre évaluation. Votre note semble toutefois indiquer que votre expérience ne vous a pas donné entière satisfaction.Pourriez-vous nous donner des détails sur ce qui ne vous a pas plu ? Vos remarques nous aideront à cibler les améliorations à apporter à notre établissement.Bien à vous,L'équipe du B&B.

10/10 Excellent

Lafarge

Stayed 1 night in Oct 2022

10/10 Excellent

Gérard

Stayed 1 night in Sep 2022

8/10 Good

Grazia

Stayed 1 night in Aug 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout y est, la propreté, le calme et le confort. Bon rapport qualité/prix. Pratique restaurants juste à côté.
Stayed 1 night in Aug 2022
Response from B&B Arena Clermont Ferrand on Sep 9, 2022
Cher client,Nous sommes très heureux d'apprendre que votre séjour parmi nous au B&B Arena Clermont Ferrand se soit bien déroulé.Nous avons conscience que la propreté soit primordiale pour nos clients. Nous sommes ravis que vous en soyez satisfaits.Nous sommes ravis de lire que nos prestations autant que nos prix aient répondu à vos attentes.Une chambre bien insonorisée est en effet indispensable pour un repos de qualité.Nous espérons avoir le plaisir de vous accueillir une fois encore d'ici peu.La direction

6/10 Okay

Irja

Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2022
Response from B&B Arena Clermont Ferrand on Aug 10, 2022
Cher client, Merci pour votre évaluation. Vous semblez toutefois afficher une satisfaction mitigée au vu de la note que vous nous avez attribuée. Pourriez-vous nous dire ce qui ne vous a pas plu ? Vos remarques nous aideront à cibler les améliorations à apporter à notre établissement. Bien à vous, L'équipe du B&B.

2/10 Terrible

Véronique

Stayed 1 night in Jul 2022

8/10 Good

Eric Retter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 1 night in Jun 2022
Response from B&B Arena Clermont Ferrand on Jun 15, 2022
Bonjour Eric, Merci beaucoup pour ce commentaire. C'est un plaisir de savoir que votre séjour s'est bien déroulé. Nous espérons avoir l'opportunité de vous revoir. À bientôt, L'équipe du B&B.

2/10 Terrible

Pascal

Disliked: Staff & service
Stayed 1 night in Jun 2022

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
prestation très convenable
Nombreuses possibilités de restauration aux abords proches de l'hôtel - Salles de bains un peu exiguë mais literie confortable - multiplex cinéma à proximité
Stayed 1 night in May 2022
Response from B&B Arena Clermont Ferrand on May 13, 2022
Bonjour Bernard, Merci de nous avoir fait part de vos impressions. C'est naturellement avec une très grande joie que nous lisons votre satisfaction sur les services que nous proposons. Nous sommes ravis que vous ayez apprécié le confort de notre literie ainsi que notre emplacement. Notre établissement bénéficie effectivement d'une situation privilégiée, vous permettant de rester à proximité de toutes les commodités. Nous espérons vous revoir bientôt. Cordialement, L'équipe du B&B.

8/10 Good

Sandra

Stayed 1 night in Apr 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très fonctionnel propre confortable
Hôtel très fonctionnel. Accueil chaleureux puisque je suis arrivée avant 21h Proche de tous les restaurants et pratique en accès. Parking accessible et disponible Dommage qu’on tape à notre porte à 8h30 un samedi matin pour nous demander notre heure de départ. C’est mon seul « petit » reproche
Stayed 1 night in Apr 2022
Response from B&B Arena Clermont Ferrand on May 5, 2022
Cher client, Nous vous remercions pour votre retour. C'est un réel plaisir d'apprendre que vous ayez apprécié votre séjour parmi nous. Nous sommes heureux que le confort et l'emplacement de notre établissement vous ont plu. Nous vous présentons toutefois nos excuses pour le désagrément occasionné par notre équipe, nous en tenons compte. En espérant avoir le plaisir de vous accueillir de nouveau prochainement, n'hésitez pas à vous rendre directement sur notre site pour réserver votre prochain séjour. Cordialement, L'équipe du B&B.

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manque produit dans la salle bains
Stayed 1 night in Mar 2022
Response from B&B Arena Clermont Ferrand on Mar 29, 2022
Bonjour Francis, Merci pour votre commentaire. Nous sommes ravis de savoir que, dans l'ensemble, votre séjour s'est bien déroulé. Nous tenons également compte de votre remarque concernant l'équipement de la chambre et sommes désolés pour le désagrément occasionné. À bientôt, L'équipe du B&B.

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

8/10 Good

Geoffrey

Liked: Staff & service
Bien mais pas top
Accueil super et sympathique. La chambre accuse les années, pas très isolée du bruit, un jour conséquent sous la porte.... Heureusement la bonne humeur du personnel compense :)
Stayed 1 night in Dec 2021
Response from B&B Arena Clermont Ferrand on Jan 4, 2022
Bonjour Geoffrey, Merci de nous avoir fait part de vos impressions. Nous sommes ravis de lire que vous avez apprécié l'accueil chaleureux par notre équipe qui fait toujours au mieux afin de vous faire sentir aussi bien qu'à la maison. Vos remarques concernant la chambre et ses équipements a aussi été bien entendue, nous sommes désolés pour le désagrément occasionné. Nous espérons tout de même avoir l'opportunité de vous recevoir à nouveau. Cordialement, L'équipe du B&B.

8/10 Good

yves

Stayed 1 night in Oct 2021

8/10 Good

Halima

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2021