Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Reviews of Comfort Inn Walcott near Davenport

2.5 out of 5
Comfort Inn Walcott near Davenport
501 Walker St, Walcott, IA

Reviews

7.2

Good

Rating 10 - Excellent. 53 out of 193 reviews" "
Rating 8 - Good. 54 out of 193 reviews" "
Rating 6 - Okay. 40 out of 193 reviews" "
Rating 4 - Poor. 32 out of 193 reviews" "
Rating 2 - Terrible. 14 out of 193 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Roxanna

Traveled with family
Liked: Staff & service
It was a fine hotel, but the bathroom smelled a bit and there were hairs in the shower and also on the counter which is off-putting.
Stayed 1 night in Apr 2024
Response from Manager on Apr 11, 2024
Hello Roxanna, We are sorry to hear about your experience and appreciate the feedback. We will share your comments with our housekeeping team for further review. Cleanliness is of utmost importance to us, and we strive to provide a pleasant stay for all our guests.

6/10 Okay

Mark

It has gone downhill since last year. Needs some up keep done
Stayed 1 night in Feb 2024
Response from Manager on Mar 2, 2024
Hello Mark,We appreciate your feedback and take all guest comments seriously. Our team consistently works to enhance our facilities and services. For further assistance or to share more details, please reach out to our management team directly. Thank you for your input.

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Feb 2, 2024
Hello Brenda,Thank you for choosing our hotel for your recent stay. We appreciate your positive rating and are thrilled that you had a great experience with us. If there is anything else we can do to improve your next visit, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

10/10 Excellent

james

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Manager on Jan 9, 2024
Hello james,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or suggestions, please do not hesitate to reach out to us directly. We look forward to welcoming you back in the future.

6/10 Okay

Wilford

Stayed 1 night in Dec 2023
Response from Manager on Jan 8, 2024
Hello Wilford, We're sorry to learn that your experience at our hotel was not perfect. We value your feedback and would appreciate it if you could reach out to us directly to share any specific issues you encountered during your stay. We always strive to provide the best service possible and would like to address any concerns you may have had. We hope to have the opportunity to make it up to you in the near future.

10/10 Excellent

Michael

Stayed 1 night in Nov 2023
Response from Manager on Dec 9, 2023
Hello Michael,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. Should you have any further feedback or questions, please do not hesitate to reach out to us directly. We hope to welcome you back soon for another exceptional stay!

2/10 Terrible

Kevin

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The front desk guy is a real big jerk. I am on a road trip from Colorado. I accidentally booked at a wrong location and was trying to figure it out. He got mad, told me to take a seat. I told him I had two service dogs when I checked in. He gave us an attitude when he saw my dad and I walk in with two service dogs. The room smelled like a bad musty smell. The front desk guy was giving everyone an attitude, gave some senior citizen who was a veteran an attitude as well. This guy does not belong in hospitality. The breakfast was awful, the yogurt was expired by at least 20 days. 0/10 do not recommended. Save your money and stay somewhere else
Stayed 1 night in Oct 2023
Response from Manager on Nov 4, 2023
Hello Kevin, Thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced during your stay. Our team strives to provide exceptional service and it's unfortunate to hear about your interactions at the front desk. Please know that your feedback will be shared with the appropriate team members for their awareness. Additionally, we apologize for any issues with the breakfast and have notified our food and beverage team to ensure this does not happen again in the future. We appreciate your feedback and hope to have the opportunity to provide you with a more satisfying experience in the future.

8/10 Good

Andy

Stayed 1 night in Oct 2023
Response from Manager on Nov 15, 2023
Hello Andy,Thank you for taking the time to leave a review. We apologize if your experience did not meet your expectations. We are always striving to improve and appreciate your feedback. If you have any specific concerns, please reach out to our management team and we'd be glad to listen and irmprove further.

8/10 Good

JEFFREY

Stayed 1 night in Oct 2023
Response from Manager on Oct 10, 2023
Hello JEFFREY,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

2/10 Terrible

Brenden

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Manager on Oct 5, 2023
Hello Brenden ,Hello Brenden, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

6/10 Okay

Debbie, Tabor

The card keys for the door struggled upon first use and three had to be re-keyed by morning. This happens every time and the keys were not confused between the three rooms. The blow dryer did not work in room 202. Without checking, the desk clerk did not grant even one room for a late check out.
Stayed 1 night in Sep 2023
Response from Manager on Sep 8, 2023
Hello Debbie, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

8/10 Good

Minerva

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Check-in was easy. Room was dated but ok. Breakfast was sad. Coffee old. No pancake batter and when I told the front deck. Response was to check level. There was little left and he told me to use the flavored one. No eggs left. Coffee was old and thick. Sad. No customer service.
Stayed 1 night in Sep 2023
Response from Manager on Sep 2, 2023
Hello Minerva,Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

4/10 Poor

Devona

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poo stain on the outside of the toilet, stains on the carpet, no ice in any of the ice machines. Breakfast was lacking, no waffle mix. Water dispenser was empty. Staff unfriendl. Pool to cold to swim in.
Stayed 1 night in Aug 2023
Response from Manager on Sep 2, 2023
Hello Devona,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

10/10 Excellent

Brian

Stayed 1 night in Aug 2023
Response from Manager on Sep 1, 2023
Hello Brian,Thank you so much for the incredible rating. We look forward to your next visit.

6/10 Okay

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The property was only fair, usually there is a table in the lobby with water etc for travelers- empty; Walcott was in the midst of 100 temperatures, and there was NO ice in any of the machines, we checked all 3 floors! Had to go to Iowa 80 to get ice for our tumblers. Also the soda machines near the ice machines were empty, no bottled water offered at breakfast and whatever breakfast food was there seemed sparse and unappealing. We ate breakfast elsewhere....the main complaint was the fact that there was NO ICE!
Stayed 2 nights in Aug 2023
Response from Manager on Sep 8, 2023
Hello Donald,Thank you for sharing your experience with us. We appreciate the input referring to our breakfast and your comments about our property. We are always looking for ways to improve upon the guest experience so thank you for sharing.

6/10 Okay

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good except the breakfast. They had eggs and sausage. But it was cold and I question possibly from the day before
Stayed 1 night in Aug 2023
Response from Manager on Aug 13, 2023
Hello Joseph,I understand your concerns and we are deeply sorry for the issues you experienced during your stay. We have noted these issues and will work on fixing them. If you decide to stay with us again, please let me know. We would be happy to turn this experience around.

6/10 Okay

Debra

Traveled with partner
Disliked: Amenities, property conditions & facilities
Elevator was not working pool was ice cold and dirty, refrigerator in room was dirty, check in person was accommodating when we were on the second floor room and the elevator was not working. He was able to find a room on the first floor, but kind of rude when we checked out.
Stayed 1 night in Jul 2023
Response from Manager on Aug 3, 2023
Hello Debra, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

6/10 Okay

Kenneth

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The property has a moisture problem (at least my room) however, it was clean, and was a place to sleep for the night. The staff were friendly and good at their job.
Stayed 1 night in Jul 2023
Response from Manager on Jul 25, 2023
Hello Kenneth, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

8/10 Good

jeanine

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Kinda funky smell but w carpet in a pet friendly room i guess thats goning to happen. I personally keep my dog crated in rooms. But i have seen many people just let them run the room and jump on the beds etc... soo....
Stayed 1 night in Jul 2023
Response from Manager on Jul 12, 2023
Hello jeanine,Thank you for sharing your experience with us. We appreciate the input referring to our room and your insights regarding our carpet. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

6/10 Okay

Tess

Liked: Staff & service
Stayed 1 night in Jun 2023
Response from Manager on Jul 2, 2023
Hello Tess,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

6/10 Okay

Corey

Business traveler
Liked: Cleanliness
The room was very clean and overall hotel was clean. The staff not very knowledgeable about the area. The breakfast was horrible the eggs and sausage were refrigerator cold even in the warmer so cold the chews looked like it just came from the wrapper the waffle batter was watered down very little selection of food no fruit no toast breafast need help the beds and pillows were worn down pretty bad.
Stayed 2 nights in Jun 2023
Response from Manager on Jun 27, 2023
Hello Corey, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Okay

Cynthia

Liked: Room comfort
It was ok. Just ok
Stayed 1 night in Jun 2023
Response from Manager on Jun 19, 2023
Hi Cynthia,Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again.

10/10 Excellent

Jen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable
Stayed 1 night in Jun 2023
Response from Manager on Jun 12, 2023
Hi Jen,Our primary aim is to give you a comfortable and accommodating experience, and we are incredibly pleased to hear of our success in this ambition. Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. I am glad that we were able to meet your expectations and we're all looking forward to your next visit!

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended!
Very nice check in lady when we came. Room was so clean and smelled good. Sheets were great and soft! Took breakfast with us when we left, but it had good choices!
Stayed 1 night in May 2023
Response from Manager on May 30, 2023
HI Russell,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

4/10 Poor

Randall

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
would not recomend
I was not satisfied they shut off the hot water a 12 o'clock I came out of visitation for my aunts funeral. when i got back to the room there was no tv or hot water. I have stayed in at least 51 hotels this year, because I retired and want to see the United States. this was one of the lower 5 motels I have stayed in.
Stayed 1 night in May 2023
Response from Manager on May 23, 2023
Hi rRandall,Your review is greatly appreciated, and we are happy to have met some of your needs with our friendly atmosphere and accommodations. I would like to apologize for not exceeding your expectations with the condition of the hot water pressure when you needed it, your satisfaction is important to us as we are continuously striving to provide a better experience and impression of our facilities. I hope that you will stay with us again if your travels bring you back this way.

10/10 Excellent

DEANNE

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late at night with a full-size pickup. Facility looked full. Property was near a truck stop. Parking was limited due to cramped small parking spaces. Per the facility staff was given OK to park in handicap spaces, which were not occupied. Went against my better judgement. And was very grateful in the morning that no ticket was received. Please consider parking lot size
Stayed 1 night in May 2023
Response from Manager on May 17, 2023
Hi Deanne,We appreciate you sharing your kind recommendation. It's great to hear that you enjoyed our friendly service and clean accommodation. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Manager on May 10, 2023
Hello Thomas,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

8/10 Good

KEN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The building was older but the service was great and the room was clean and comfortable.
Stayed 1 night in Apr 2023
Response from Manager on May 4, 2023
Hello KEN, Thank you for sharing how we have provided you with clean accommodations and friendly services during your stay. We appreciate your honest feedback and are sorry to learn our older building didn't fully meet your needs aesthetically. We thank you for your business and helpful feedback and hope to be of service to you again with a future stay

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean staff was friendly.
Stayed 1 night in Mar 2023
Response from Manager on Mar 22, 2023
Hello Cindy,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our staff. We appreciate you taking the time to share your experience.

4/10 Poor

larry

pool advertised - not operational ----misrepresentation
Stayed 1 night in Mar 2023
Response from Manager on Mar 19, 2023
Hello larry,Thank you for sharing this honest review and feedback about our pool. Please do consider us again on your next visit to the area.

4/10 Poor

Christi

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bedbugs and Lies ....
We rented three rooms for our family. Two of the rooms were clean and comfortable. The third room had bedbugs, of which my son took both pictures and video. We presented our findings to the front desk personnel, who synced his phone to capture the video. I asked for a refund for ONLY that room, and was assured it was forthcoming. Our stay was on January 9th. No refund received. If they intended not to refund us, they should have said so instead of lying. We stayed at two different Comfort Inn and Suites on this trip ....six rooms for three nights. I had greqt service and excellent rooms in Mountain Iron .... But I will have to consider a different hotel chain to give my business .... Your representation in Walcott, IA is neither honorable nor honest. How can you make this right?
Stayed 1 night in Jan 2023
Response from Manager on Jan 22, 2023
Hello Christi,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

10/10 Excellent

jerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Manager on Dec 2, 2022
Hello jerry,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greg hotel for an overnight stay!
Stayed 1 night in Nov 2022
Response from Manager on Dec 2, 2022
Hello William,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

2/10 Terrible

Charise

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has not been maintained, it’s filthy all over from rooms, bedding, towels, carpets, light switches to even the tray that the coffee pot sits on in the room. Carpets had horrible very visible stains. Would not recommend this place at all.
Stayed 1 night in Oct 2022
Response from Manager on Oct 27, 2022
Hello Charise, I am sorry to hear that you did not enjoy your stay with us. We value your feedback and suggestions for improvement as these comments help us to improve the guest experience at our hotel. Please accept our apologies for the lack of hospitality you experienced this is not the impression we want to leave our valued guests. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for an improved experience in future visits.

6/10 Okay

Jeffery

Stayed 1 night in Sep 2022
Response from Manager on Jan 2, 2023
Hello Jeffery,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 Excellent

Gary

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean rooms.
Stayed 1 night in Aug 2022
Response from Manager on Aug 16, 2022
Hello Gary, Thank you for being a valued guest and for providing us the feedback regarding our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

10/10 Excellent

Stefanie, davis Junction

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was by far my fave Comfort Inn
Stayed 1 night in Aug 2022
Response from Manager on Aug 9, 2022
Hello Stefanie, It means so much to have earned your business. We appreciate the feedback regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

6/10 Okay

Angela

Liked: Cleanliness, property conditions & facilities, room comfort
Check in was not great. Arrived late at night and what i booked through Hotels.com is not what we got. Could not get my card to register for encidentals, even though it was the same card I paid with. Room was clean and morning staff were all nice. Breakfast was ok but for 150.00 a night i do not believe the price matched the quality.
Stayed 1 night in Aug 2022
Response from Manager on Aug 8, 2022
Hello Angela, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Manager on Jun 27, 2022
Hello Sara, Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a bad place to stay
Staff was friendly and helpful. Room was overall nice. Bathroom needs some work with grouting the ceiling fan was very noisy. Pool was good after a long drive. You have to drive through the 18 wheeler parking lot to reach the hotel some rather large holes to navigate around.
Stayed 1 night in Jun 2022
Response from Manager on Jun 27, 2022
Hello Donald, We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our staff and comments about our parking. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

8/10 Good

Glenn

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2022
Response from Manager on Jun 2, 2022
Hello Glenn, We have high standards of hospitality and service and are always improving. We hope to see you again very soon!,

8/10 Good

Jolene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Manager on Apr 4, 2022
Hello Jolene, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

4/10 Poor

phillip

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from Manager on Mar 28, 2022
Hello phillip, We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

6/10 Okay

Shanelle

Traveled with partner
Disliked: Amenities
Property was just okay. Wasn’t worth the money.
Stayed 1 night in Mar 2022
Response from Manager on Mar 28, 2022
Hello Shanelle,Thank you for sharing your experience, and I'm sorry to learn that you did not fully enjoy the service, accommodations and hospitality that we hold to such a high degree of importance in our hotel. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.

6/10 Okay

Sally

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of space for big rig parking. Clean rooms. Breakfast is not as expected. Not what I expected from the comfort inn.
Stayed 1 night in Mar 2022
Response from Manager on Mar 21, 2022
Hello Sally, Thank you for taking the time to share. We appreciate your feedback regarding our parking and your insights regarding our breakfast. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
Disliked: Staff & service
Avoid the man named James
My rating is not about the hotel room or it's facilities but I have never been so blatantly disrespected in a place anywhere as my husband and I were at this comfort inn! We talked to the front desk lady in the morning and she said that he is like this with even his coworkers so your company needs to reprimand him or your business will surely suffer! I think his name is James
Stayed 1 night in Feb 2022
Response from Manager on Feb 28, 2022
Your voice is very important to us and we are continuously striving to improve upon the guest experience. Thank you for rating your stay and providing us insights regarding our front desk and your comments about our room. We hope you'll return to see how we continue to improve our service and hospitality.

4/10 Poor

Bridget

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend, will not stay there again
Stayed 1 night in Dec 2021
Response from Manager on Jan 5, 2022
Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. We appreciate you taking the time to share your experience.

2/10 Terrible

Melanie, Davenport

Traveled with family
There were a lot of restaurants and things to do on the area
Stayed 1 night in Dec 2021
Response from Manager on Jan 5, 2022
Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our area. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

4/10 Poor

Anthony

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room smelled like Raid roach killer. It was awful.
Stayed 1 night in Oct 2021
Response from Manager on Oct 31, 2021
I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

10/10 Excellent

Brad

Stayed 1 night in Oct 2021
Response from Manager on Oct 29, 2021
Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.,