Exterior

Reviews

9.6

Exceptional

Rating 10 - Excellent. 437 out of 548 reviews" "
Rating 8 - Good. 80 out of 548 reviews" "
Rating 6 - Okay. 17 out of 548 reviews" "
Rating 4 - Poor. 7 out of 548 reviews" "
Rating 2 - Terrible. 7 out of 548 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient for my mother that was from out of town n flying out at 5 in morning from Moline Airport.
Stayed 1 night in Apr 2024
Response from Nicole on Apr 16, 2024
Thank you for choosing our hotel for your stay!

10/10 Excellent

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location, great breakfast, friendly staff, close to stadium
Stayed 2 nights in Apr 2024
Response from Nicole on Apr 15, 2024
Thank you for choosing to stay with us, and for telling us about your experience!

10/10 Excellent

Lourdes Noemi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service in front desk and the place very clean.
Stayed 2 nights in Mar 2024
Response from Nicole on Apr 10, 2024
Thank you for choosing to stay with us, and for letting us know about your stay!

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and place was very clean.
Stayed 1 night in Mar 2024
Response from Nicole on Mar 31, 2024
Thank you for choosing to stay with us, and for telling us about your most recent stay! We look forward to seeing you again in the future.

10/10 Excellent

adam

Liked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Nicole on Mar 20, 2024
Thank you for taking the time to rate your stay with us. We hope you come back and see us again soon!

10/10 Excellent

Griselda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great here. Clean quiet and great breakfast.
Stayed 4 nights in Feb 2024
Response from Nicole on Feb 28, 2024
Thank you for choosing to stay with us! We hope you come back and see us again soon!

8/10 Good

Daniel, Davenport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nicole on Feb 19, 2024
Thank you for taking the time to tell us about your stay, We hope you enjoyed your stay!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Nicole on Jan 27, 2024
Thank you for staying with us. We hope you enjoyed your stay.

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moline Illinois Holiday Inn at airport
Stayed 1 night in Jan 2024
Response from Nicole on Jan 27, 2024
Thank you for choosing to stay with us, we hope you come back and see us again soon!

10/10 Excellent

Katelyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’d stay again
Everything was great! The bed is a little hard, but it outfitted well. We slept well.
Stayed 1 night in Jan 2024
Response from Nicole on Jan 27, 2024
Thank you for telling us about your experience. We hope you come back and see us again soon!

10/10 Excellent

RODNEY

Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Nicole on Jan 20, 2024
Thank you for choosing to stay with us, We hope to see you again soon!

10/10 Excellent

K E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Nicole on Jan 20, 2024
Thank you so much for taking the time to complete this survey. We Thank you for staying with us and we hope to see you again soon!

8/10 Good

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Nicole on Dec 16, 2023
Thank you for choosing to stay with us! Have a great weekend!

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk very friendly and informative.
Stayed 1 night in Nov 2023
Response from Nicole on Dec 16, 2023
Thank you for choosing to stay with us! We hope you come back and see us again soon!

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Breakfast needs improvement.
Stayed 7 nights in Nov 2023
Response from Nicole on Dec 3, 2023
Thank you for choosing to stay with us! We appreciate your feedback. Would you be able to suggest where we can make improvements with breakfast? We hope you come back and see us again soon.

10/10 Excellent

Kayla

Stayed 1 night in Nov 2023
Response from Nicole on Dec 16, 2023
Thank you for choosing to stay with us. We hope you come back and see us again soon!

8/10 Good

Jacqueline

Stayed 1 night in Nov 2023
Response from Nicole on Nov 28, 2023
Thank you for choosing to stay with us, We hope you come back and see us again soon!

6/10 Okay

Joseph, Glen Ellyn

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Nicole on Nov 18, 2023
Thank you for choosing to stay with us!

10/10 Excellent

Tonya

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Nicole on Nov 13, 2023
Thank you for choosing to stay with us! We hope you come back and see us again soon!

10/10 Excellent

Chad

Traveled with family
Quite and clean
Stayed 2 nights in Oct 2023
Response from Nicole on Nov 18, 2023
Thank you for choosing to stay with us. We hope you come back and see us again soon!

10/10 Excellent

Samantha, Lone Tree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process was great. The staff also was able to help me find earplugs that I forgot to pack.
Stayed 1 night in Oct 2023
Response from Nicole on Oct 23, 2023
Thank you so much for taking the time to tell us about your most recent stay. We hope you come visit us again soon!

10/10 Excellent

MaryAnn

Traveled with family
Close to the airport w/shuttle service available for early morning flights.
Stayed 1 night in Oct 2023
Response from Nicole on Oct 23, 2023
Thank you for choosing to stay with us. We hope you come see us again soon!

10/10 Excellent

Geraldean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient from the aurport, easy access to highways and very friendly se4vice.
Stayed 1 night in Oct 2023
Response from Nicole on Oct 21, 2023
Thank you for choosing to stay with us! We hope you come back and see us again soon!

10/10 Excellent

Candace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night, but the staff were very friendly, hotel was clean, we liked the room and we had no issues at all. Breakfast was pretty good as well. Coffee was great!😊 It was what we expected…😊
Response from Nicole on Oct 16, 2023
Thank you for staying with us, and letting us know about your stay. We hope you come back and see us again soon!

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!!
Stayed 2 nights in Oct 2023
Response from Nicole on Oct 16, 2023
Thank you for choosing to stay with us! We hope you come back and see us again soon!

10/10 Excellent

Hla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodations and hospitability is more than expected.
Stayed 2 nights in Sep 2023
Response from Nicole on Oct 7, 2023
Thank you for choosing to stay with us, and for taking the time to tell us about your stay!

10/10 Excellent

colleen

Stayed 1 night in Sep 2023
Response from Nicole on Oct 16, 2023
Thank you for choosing to stay with us! We hope you come see us again soon!

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great service and staff. Fantastic breakfast times for soccer teams.
Stayed 2 nights in Sep 2023
Response from Nicole on Nov 28, 2023
Thank you for choosing to stay with us! We hope you will come back and see us soon!

10/10 Excellent

Ronald

Stayed 1 night in Sep 2023
Response from Nicole on Oct 7, 2023
Thank you so much for taking the time to tell us about your stay! We hope to see you again soon!

10/10 Excellent

Pam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is convenient to places and people we visited. Very clean and staff was extremely helpful and friendly.
Stayed 1 night in Sep 2023
Response from Nicole on Sep 5, 2023
Thank you for choosing to stay with us, We hope to see you again Soon!

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This time staying was much better than last. Better and cleaner room.
Stayed 1 night in Sep 2023
Response from Nicole on Nov 28, 2023
Thank you for giving us another opportunity, and choosing to stay with us. We hope you will come back and see us again soon!

8/10 Good

Sue

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Nicole on Aug 30, 2023
Thank you for staying with us! We hope to see you again soon!

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Aug 2023
Response from Nicole on Aug 25, 2023
Thank you for choosing to stay with us! We hope to see you again soon!

8/10 Good

Chad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great place, but only if you like HARD matresses
This hotel is VERY clean and in great condition. The staff was great and it was very quiet. The beds however are the reason for a 1 star for comfort. Unless you like your mattress as hard as the floor it will not work for you. Hands down the hardest and most uncomfortable bed I’ve ever slept in and I travel a lot for work. It was so bad I finally got up and slept in the chair half the night. Hopefully they address this glaring issue. It’s not even close to a Firm mattress, it was just hard as a rock.
Stayed 1 night in Aug 2023
Response from Nicole on Aug 19, 2023
Thank you for allowing us the opportunity to serve you. We hope you might come back and stay again with us soon.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Nicole on Aug 16, 2023
Thank you so much for taking the time to give us your review. We Hope you come back and stay with us soon!

2/10 Terrible

Harmunee

Traveled with family
Disliked: Cleanliness, room comfort
Disappointed
Disappointing that after having issues with checking in our suite was dirty Nicole called to complain and no one did anything to complain about. Overall I expected way more out of $250 dollar a nite room😞
Stayed 2 nights in Jul 2023

10/10 Excellent

Gail

Stayed 4 nights in Jul 2023
Response from Nicole on Aug 25, 2023
Thank you for choosing to stay with us! We hope to see you again soon!

10/10 Excellent

Perry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clerks extremely helpful since I arrived late
Stayed 2 nights in Jul 2023
Response from Nicole on Jul 28, 2023
Thank you so much for taking the time to tell us about your stay! We look forward to seeing again in the future!

10/10 Excellent

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went above and beyond to be helpful! Excellent customer service! The property was exceptionally clean. Great pool and gym. Don’t hesitate to book here.
Stayed 1 night in Jul 2023
Response from Manager on Jul 22, 2023
Thank you for the wonderful review! I am delighted to know that you had a great stay with us. we hope to welcome you back again soon.Sincerely,MarshaRooms Manager

8/10 Good

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Jul 2023
Response from Julie Bray - General Manager on Aug 2, 2023
We hope you had a great stay Dennis!

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
nice new room, fast friendly check-in
Stayed 1 night in Jul 2023
Response from Nicole on Jul 15, 2023
Thank you for taking our survey. We appreciate your feedback! We look forward to assisting you in the future.

10/10 Excellent

Marcia

Traveled with family
Liked: Property conditions & facilities
Very nice hotel and staff.
Stayed 1 night in Jun 2023
Response from Front Desk Lead on Jul 4, 2023
Thank you for staying with us!

10/10 Excellent

Christie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here!
Great. Clean. Beautiful decor. Fresh,breakfast served in immaculate buffet setting. Great water pressure. Nice staff.
Stayed 1 night in Jun 2023
Response from Front Desk Lead on Jun 30, 2023
Thank you for sharing your experience. We hope to see you again soon!

6/10 Okay

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff
The staff was extremely rude
Stayed 2 nights in Jun 2023
Response from Front Desk Lead on Jun 28, 2023
I'm so sorry we didn't meet you expectations. We will be working with staff o improvements. Thank you for sharing your feedback.

10/10 Excellent

hung

Excellent
Stayed 5 nights in Jun 2023
Response from Front Desk Lead on Jun 23, 2023
Thank you for staying with us!

10/10 Excellent

MaryAnn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to airport and has shuttle starting at 5:00 AM
Stayed 1 night in Jun 2023
Response from Front Desk Lead on Jun 18, 2023
Thank you for staying with us!

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday Inn Moline
The location was perfect, the people at the front desk were welcoming and helpful and the breakfast was good.
Stayed 1 night in Jun 2023
Response from Front Desk Lead on Jun 12, 2023
Thank you for staying with us and sharing your experience. I'm so happy you enjoyed your time with us. We hope to see you again in the near future.

10/10 Excellent

Ridge

Stayed 1 night in Jun 2023
Response from Front Desk Lead on Jun 28, 2023
Thank you for staying with us!

6/10 Okay

Sabrina M

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My room sucked. I was stuck on the bottom floor right next to the kitchen and outside door. Everything was loud and smelled like the kitchen. I also filled out a paper when I checked in saying I wanted cleaning service everyday and I didn't get it once.
Stayed 3 nights in May 2023
Response from Front Desk Lead on May 27, 2023
Dear Meghan Beam,Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express MOLINE - QUAD CITIES.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

2/10 Terrible

Jean

Stayed 2 nights in May 2023
Response from Front Desk Lead on May 27, 2023
Thanks for sharing your feedback!