Ratings based on 95 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
by A verified traveler
just OKPosted Feb 23, 2015
Pros: Breakfast was good, the ladies work hard to keep it coming and to keep up with cleaning.
Location: close to decent restaurants, Target, shopping. Good for skiing Andalusia, IL.
The clerk that checked us in was rude, as if we were bothering him. The pool is small and you have to get to it through a hallway that is NOT heated. Not fun in the winter! The room is not as sparkling as I'd like, but I have very high expectations. It is nice to have a fridge and a microwave. The suite is small, feels claustrophobic. We opened the uncomfortable sofa and lost our entire "living room" area. They give you one see through blanket for the couch. The heating is atrocious. One room is 5 degrees cooler than the other. If you have people sleeping in both, someone will not be comfortable. Around 3 am the first night I woke up to a strange sound. It turned out they were VACUUMING the hallways! Really? In the middle of the night? Came back from skiing all day, to find out that our room keys did not work. Apparently at check-in they messed up our departure date. Had to go back to lobby with bags and exhausted children to get them fixed.
for Personal Eventby Brettfrom Waterloo,Iowa
AmazingPosted Nov 19, 2014 on Hotels.com
Rooms are modern and clean. Staff very friendly. Definetly stay there again.
for Everyoneby A verified travelerfrom Peru, IL
Very nice hotel, convenient locationPosted Nov 18, 2014
Nice, clean, and close to good restaurants, and shopping. Breakfast was very good, lots to choose from. Suite was very spacious for 5 adults. We would definitely stay here again.
for Everyoneby A verified traveler
Posted Nov 10, 2014
Nice hotel. Only negative was the breakfast was lukewarm not hot.
for Business Travelersby A verified traveler
Luxury, Comfort and Value.Posted Nov 10, 2014 on Hotels.com
This hotel was great. Comfortable rooms, that were clean and luxurious for an affordable price. Close to restaurants and a movie theater.
for Familiesby Alyssa
Posted Nov 4, 2014 on Hotels.com
for Familiesby A verified traveler
FAMILY TRIPPosted Oct 30, 2014 on Hotels.com
Everything was great except the sunday breakfast. totally ran out out food and plates and coffee at least an hour and a half before 10:30. then when food came out it was hit and miss and cold.
for Familiesby DEBORAHfrom Ottumwa
grandkidsPosted Oct 29, 2014 on Hotels.com
Bed was a little hard but not bad, great small kitchen eating area for the kids. Very nice place for a weekend with grandkids, nice pool and hot tub. Breakfast is great nice selection of cereal fresh fruit waffles,eggs, meat, oatmeal.
for Personal Eventby Terifrom Fairwater, WI
Pet FriendlyPosted Oct 28, 2014 on Hotels.com
Nice size room. Love the fact that you can bring your pet to this hotel. Next time our dog comes with. Breakfast was good.
for Getaway With Friendsby Kurtfrom Chicago
Beautiful hotelPosted Oct 25, 2014 on Hotels.com
The nicest hotel in the area . Would recommend and stay again. Very clean and updated.