Ratings based on 422 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
87% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from Miami Florida

Isolate hotel, no amenities...

Posted Jul 3, 2015
For me to far of venecia santa lucia that was my target
4 out of 5
Recommended
for Families
by A verified traveler from Miramar, Florida USA

Good hotel with excellent service and very good at

Posted Jun 30, 2015
Pros: Human resource
Cons: Prohibiry not allow smoking inside the hotel.
Location: Very far of the city.
Unfortunately, they wanted to charge me for the service including the airport, but finally did not charge the fee. I think the mistake was of Expedia, which did not send that information. In the information should include how to reach the hotel from different parts of the city, such as from the port or from the square of Roma in Venice. In the information should include how to reach the hotel from different places of the city, such as from the port or from the square of Roma in Venice.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Easy when flying in.

Posted Jun 30, 2015
Pros: Location, price
Cons: Time waiting for shuttle
Location: Good pizzeria recommended by hotel. Train station.
Didn't want to fight crowds. Hotel shuttle a little slow (like most things in Itay.) Room was nice, inexpensive. Breakfast was good. Easy to catch train to Venice, but we had to drag our bags because we chose not to get a taxi. Good food nearby - walked. Would do it again to avoid crowds.
4 out of 5
Recommended
for Everyone
by A verified traveler from Manchester, UK

Lovely hotel in a quiet area

Posted Jun 29, 2015
We had a fantastic stay at the hotel, the staff were very friendly and helpful (spoke English really well). The situation of the hotel is a little remote but it's a charming area. ignore the moaners on the here regarding getting to the train station - it's very easy to get to and its little over a 10 minute walk. The train journey is about 20 minutes and the services are frequent from quarto d'altino station to Venezia St Lucia - the timetable is available from the reception desk at the hotel (its 3.30 € each way). We didn't bother with breakfast or the bar as there is a supermarket directly behind the hotel where we bought pastries and prosecco. Would definitely recommend this hotel! It is a bit far from venice centre true; but after a day of walking round beautiful and bustling venice, surrounded by lots of people, it's nice to relax in a peaceful area and unwind.
1 out of 5
by A verified traveler

Away from everything.

Posted Jun 29, 2015
The hotel is 10 miles away from The airport. Taxi cost about 50 euros to get there. Hotel has shuttle for 10 euros each way per person but only runs at certain times. There is absolutely nothing close to this hotel. It is NOT in Venice NOT near the airport. Its in a town of about 100 people with two or three restaurants 10 minute walk from hotel and one nearby market and an atm. The train station which connects you with the rest of civilization is about a 10 minute walk. Hotel staff was rude and unprofessional. Hotel is old and in need of a MAJOR renovation. Defiantly not a 4 star hotel. Don't waste your money here. I would had rather pay a little more and stay close to ammeneties.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chesterfield Derbyshire

Nice hotel the staff were excellent

Posted Jun 27, 2015
Really nice hotel the staff are very helpful and friendly I can highly recommend
4 out of 5
Recommended
for Everyone
by A verified traveler from Israel

Posted Jun 27, 2015
Our group of ten adults stayed for just one night en-route to the cruise ship.We arrived very late at night but they still managed to get us a shuttle to pick us up from the airport.A good comfortable stay with friendly staff and a very good adequate breakfast for all to find something to eat.Would certainly recommend this Hotel. If you need any help in English just ask to speak to Valentina on the reception. She will answer you whether email or phone, quickly and efficiently.At the Hotel always there very professional and always smiling.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 25, 2015
très bon accueil personnel à l'écoute de nos besoins Un peu loin du centre mais avec le train 4 station et le tour est joué
1 out of 5
by A verified traveler from Ottawa, ON, Canada

Steer well clear of this one!!!

Posted Jun 24, 2015
Terrible experience!!! Our nightmare started with a very expensive taxi ride from Venice. Upon our arrival at the hotel, despite the fact that we had a fully paid reservation, we were advised that there was no room available for us. Why the hotel didn’t bother to call or even email us to advise us of as much, we are not sure, or happy about. They then drove us to partner hotel, halfway back to where our pricy cab ride started. At that point, we were assured that the Best Western shuttle would pick us up in the early AM to bring us to the airport to catch our flight to Canada (a major reason why we booked here in the first place). In the morning (4AM to be exact), we waited 30 minutes for the shuttle... nothing. Then we tried, without success, for 15 minutes to contact the hotel to find out what was going on... nobody even answered our repeated call attempts! Finally, the partner hotel was able to make contact on our behalf. We were then advised the there was some sort of problem with the shuttle, the driver wasn’t reachable, and we were on our own to make it to the airport... another pricy cab. While they told us to send them the bill, we are not holding our breath! We would not book there again, even if it were free!
5 out of 5
Recommended
for Families
by A verified traveler

Me encantó el Hotel. Excelente trato y servicios!!

Posted Jun 22, 2015
Pros: Su ubicación y servicios
Cons: Todo estuvo perfecto
Location: Cuando lo contraté por estar cerca de Venecia y no encontrar hotel en esta ciudad no me imaginé las ventajas conseguidas de transporte muy barato.
Me recibieron muy amablemente y me informaron que estaban sobre ocupados. Me indicaron con mucha cortesía que me tenía que reubicar y me nviaron con transporte y todos los servicios a otro hotel que resultó también muy atractivo y con excelentess servicios al turista. Lo recomiendo ampliamente. El pueblo deliciosos y con atractivos muy particulares.